Hearth Record

Back to Stoves and ovens

Viking stoves and ovens

10 reports to CPSC, the latest made Feb 18, 2022. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 10reports to CPSC
  • Feb 18, 2022the latest report was made
  • Nov 27, 2012the earliest
  • 0with the company’s comments
Brand
Viking
Maker
VIKING RANGE CORPORATIONMakers, importers or sellers, as the reports name them
Product
Stoves and ovensElectric or gas not saidCPSC’s product type: Ranges or Ovens, Not Specified (code 281), in Kitchen: Appliances
Other ways the reports write the brand (2)

“Viking Range” and “VIKING DESIGNER SERIES”

By month

1 report from March 2021 to February 2022; the most in February 2022, 1. 9 earlier reports, since November 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20221
December 20191
November 20191
February 20191
December 20171
May 20171
September 20151
November 20141
June 20141
November 20121

How badly anyone was hurt

  • Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
  • No one hurt 8 CPSC: Incident, No Injury
  • Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Feb 18, 2022, sent to the company Feb 24, 2022, published by CPSC Mar 10, 2022

    The product, in the report: Viking 5 series purchased in 2020

    Smelled smoke last night. Woke up to check and couldn’t find where it was coming from. Went near the range and it smelled stronger there but no smoke and no fire present. Then I saw what looked like melting burning plastic drip on the front left side of the oven. All of a sudden, the flames grew so I used my extinguisher. No injuries. No one was using the product. It was 9:30pm and I smelled smoke. I called Viking and they only seem to care about their recall, not any other product defects.

    Model
    Vgic53024bss00
    Serial number
    032420c10006169
    Bought from
    Pc Richard and son, New York
    Bought
    Jun 3, 2020
    Where
    West Milford, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Viking, made or sold by VIKING RANGE CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  2. Emergency room

    Made Dec 19, 2019, sent to the company Jan 14, 2020, published by CPSC Jan 29, 2020

    The product, in the report: Viking dual wall oven. Stainless steel.

    Brand new oven door became lose and fell. While trying to catch its fall, spring load hinge went off on my thumb and caused deep laceration. Called Viking and they sent tech who determined a small piece of metal was bent and cause problem. Tech also identified that oven door on upper over (dual wall oven) also had weakness and will require repairs or same issue will happen.

    Model
    VDOE130SS00
    Serial number
    072618C10296283
    Bought from
    TBC
    Bought
    Jan 28, 2019, about then
    Where
    Sherman Oaks, California: Home/Apartment/Condominium
    Who was involved
    Age 41, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Viking, made or sold by VIKING RANGE CORPORATION
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  3. No one hurt

    Made Nov 14, 2019, sent to the company Dec 13, 2019, published by CPSC Dec 31, 2019

    The product, in the report: 48” Viking Range; 8 burner top; double oven (one large convection & other smaller)

    Viking Range was fined for ranges that turn on by themselves (article dated 4/17/17) for 15 models sold between 2007 & 2014.

    We have a Viking Range that was purchased in 2017 when our home was under construction. It is Model # VGCC548*; Serial Number 012417C*.

    On 11/9/19 the oven ignited by itself in the middle of the night; our fire alarm went off & woke us. The house was filled with smoke; we have to flip the circuit breaker to turn the oven off. It was super-heated & left marks on our brick back-splash. It also melted the igniter & safety features of the oven, as well as the mechanisms for the sliding racks. I phoned Viking the next day to report the issue & was told to call a service provider to have the oven fixed, but Viking is not liable because our serial number wasn’t under their recall list. She further stated that there have been no complaints with my particular unit, to which I responded, ‘please log this as an official complaint’, which she didn’t.

    I called Lakeview Service, which is the provider recommended by Viking and they came to our home on 11/13. The specialist that serviced the oven said it looked exactly like the previous problems that occurred as part of the recall program and this was a major safety issue, although the part in the oven read as the updated version.

    Clearly, Viking has not remedied the faulty part issues that caused this. I called them back after the service tech left and & they’re blanket answer again was “that’s not one of the recall ranges”, albeit the exact circumstances around the previous problem were evident. The customer service person stated to send her the service notes from the technician and she’d send to management but doubted it would be covered. She refused information about the manager to whom the information would be sent; I emailed the service notes; no feedback as of yet.

    Viking needs to be revisited about this issue, as there’s no such thing as a coincidence. Although my unit may not be under the recall provision, the exact circumstances occurred, which can lead one to logically conclude the manufacturing defect has not been remedied. Had we not been home and the fire alarm not gone off, I’m unsure the result that would have occurred to our home, our animals, and our possessions. It’s quite a frightening thought.

    As a businessman, I’d venture to guess they did a cost/benefit on the number of instances versus cost to fix and did nothing in the hopes that they could squash the whole issue and castigate anyone who called in the future as not being under the recall provision.

    Model
    VGCC5488BSS00
    Serial number
    012417C10243440
    Bought from
    Part of house build 4/17
    Bought
    Apr 1, 2017, about then
    Where
    Buford, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 48, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Viking Range, made or sold by VIKING RANGE CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Feb 4, 2019, sent to the company Mar 12, 2019, published by CPSC Mar 26, 2019

    The product, in the report: Viking freestanding range

    Viking Range turns on broiler when baking. This has happened several times and only had slightly burned top of food being baked. Last night it ignited food. I am aware that my Viking Range model number is in the Viking voluntary recall but its manufacturing date is about a month out of the range they have included. This is a danger and needs to be addressed.

    Model
    VDSC5304BSS
    Serial number
    112415C10200884
    Bought from
    Midwest Appliance
    Bought
    Feb 1, 2017, about then
    Where
    La Crescent, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Viking, made or sold by VIKING RANGE CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Dec 6, 2017, sent to the company Dec 14, 2017, published by CPSC Dec 29, 2017

    The product, in the report: Viking Stove

    Viking Range that cost $8K turned on by itself and caught fire. Would have burned my house down had we not been at home, and gotten the Fire Department’s assistance. Viking is taking its time getting back to me. I would NOT buy another Viking stove.

    Model
    VGCC5366BSS
    Serial number
    091409C00032215
    Where
    Skillman, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Viking, made or sold by VIKING RANGE CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made May 4, 2017, sent to the company May 12, 2017, published by CPSC May 26, 2017

    The product, in the report: Viking free standing range / oven

    Our Viking range has a griddle which is now turning on by itself. There is a recall on certain Viking ranges but I was told my unit is outside the date range and not covered.

    Model
    VGIC3674GSS
    Serial number
    092905C0000001078
    Bought from
    Pacific appliance, California
    Bought
    Sep 1, 2005
    Where
    Costa Mesa, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Viking, made or sold by VIKING RANGE CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  7. Not said

    Made Sep 28, 2015, sent to the company Oct 6, 2015, published by CPSC Oct 21, 2015

    The product, in the report: Viking Range Serial Number VGSC 5486QSS

    I have a recalled Viking range. I have called Viking three times since July and they have yet to make the repair. The repair company never got the kit, then they got an incomplete kit and now they are saying the kit was sent to me, but I never got one. It’s now SEPTEMBER and I am still living with a stove that could turn itself on at any time! How many times to I have to call them to get the repair done? Aren’t they required to do it?

    Model
    VGSC 5486QSS
    Serial number
    VGSC 5486QSS
    Where
    WESTPORT, Connecticut: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Viking Range, made or sold by VIKING RANGE CORPORATION
    How badly, in CPSC’s words
    Unspecified
  8. No one hurt

    Made Nov 12, 2014, sent to the company Dec 2, 2014, published by CPSC Dec 16, 2014

    The product, in the report: Combination Oven -- Microwave, Steam, Convection

    The trays on this unit have no stops to prevent the trays from tilting out and down thus allowing whatever is on the tray (s) from spilling, splashing, or falling onto both the door of the unit as well as onto the consumer. I feel this is a serious design flaw and poses a potential risk to the user. I contacted Viking LLC and spoke with their Customer Support to determine if my oven was defective but was assured that this is not a defect and the unit was not designed to have stops to prevent the trays from sliding all the way out and falling down. I have used this unit several times and even though I have tried to be very careful when sliding the trays out of the oven, it is very difficult to find just the right position to remove the contents from the oven tray and not allow the tray to tilt down. This is a fairly expensive product and is probably not widely used in consumer kitchens but I feel that you have a mandate to investigate the safety of this product since it is sold and available for purchase and does pose a safety risk. This unit is a Viking VCS021SS and the serial number of my unit is 210w000891. I contacted Customer Service on 11/12/14.

    Model
    Viking VCS0210SS
    Serial number
    vs210w000891
    Bought from
    Witbeck Appliance, Michigan
    Bought
    Oct 1, 2014
    Where
    West Bloomfield, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 69, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Viking, made or sold by VIKING RANGE CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Jun 11, 2014, sent to the company Jun 19, 2014, published by CPSC Jul 3, 2014

    The product, in the report: Viking Wall Oven Model number LVESO130SS

    A screw fell into my food from the top of a Viking oven (Model LVESO130SS). No injuries incurred since I immediately noticed the screw on the pan. Upon inspection, I noticed several uncovered screws in the top of this oven that have the potential of falling into utensils and food unnoticed.

    Model
    LVESO130SS
    Where
    Unspecified: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    made or sold by VIKING RANGE CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Nov 27, 2012, sent to the company Dec 19, 2012, published by CPSC Jan 7, 2013

    The product, in the report: SERIEL B07260207183, MODEL DES0100SS viking oven

    SERIEL B07260207183, MODEL DES0100SS OVEN HAS DECALS THAT WASH OFF. YOU CAN’T READ IF IT IS ON BAKE OR BROIL, CAN’T READ THE TEMPERATURE. I set my oven to bake and went outside to do my gardening. I heard the smoke alarm go off, the house was full of smoke, the house nearly burned down if i had not been there. The oven was accidently set to broil. Since there is no way to tell what it is set at because the decals wash off. i have reported this to Viking Range, they are willing to sell me another panel at over $200, but the new one will also have the exact decals that will wash off.

    Model
    MODEL DES0100SS
    Serial number
    SERIEL B07260207183
    Bought from
    PACIFIC SALES
    Bought
    Mar 1, 2009, about then
    Where
    LA MIRADA, California: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand VIKING DESIGNER SERIES, made or sold by VIKING RANGE CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Stoves and ovens

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.