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GE Profile stoves and ovens

8 reports to CPSC, the latest made May 22, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 8reports to CPSC
  • May 22, 2026the latest report was made
  • Dec 12, 2011the earliest
  • 0with the company’s comments
Brand
GE Profile
Makers
GE Appliances & Lighting and GE Appliances, a Haier companyMakers, importers or sellers, as the reports name them
Product
Stoves and ovensElectric or gas not saidCPSC’s product type: Ranges or Ovens, Not Specified (code 281), in Kitchen: Appliances
Other ways the reports write the brand (2)

“GE Profie” and “GEProfile”

By month

1 report from June 2025 to May 2026; the most in May 2026, 1. 7 earlier reports, since December 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
May 20261
July 20171
September 20161
July 20141
March 20132
May 20121
December 20111

How badly anyone was hurt

  • First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 6 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made May 22, 2026, sent to the company May 28, 2026, published by CPSC Jun 11, 2026

    The product, in the report: Product Name - GE Profile 30” Smart Built-In Convection Single Wall Oven With No Preheat Air Fry And Precision Cooking, Stainless Model Number - PTS7000SNSS Dimensions -Oven D - Install depth 23-1/2” E - Overall height with trim 28-5/8” F - Overall width 29-3/4”

    The internal window glass shattered on my GE Profile 30” Smart Built-In Convection Single Wall Oven With No Preheat Air Fry And Precision Cooking Model # PTS7000SNSS, While baking a flat bread @ 450 degrees. No injuries occurred while using the product.

    Model
    PTS7000SNSS
    Serial number
    TR008985
    Bought
    Nov 24, 2020
    Where
    Fort Myers, Florida: Home/Apartment/Condominium
    Who was involved
    Age 71, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand GE Profile, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  2. First aid

    Made Jul 7, 2017, sent to the company Aug 24, 2017, published by CPSC Sep 11, 2017

    The product, in the report: Oven Range

    The consumer indicates that the oven had been turn off approximately thirty minutes before the outer layer of the oven door exploded. The consumer was standing nearby and received small lacerations on both of her lower legs.

    The consumer contacted the Fire Department. When the firemen inspected the unit, they indicated that, based on their experience, the middle glass of the oven probably increased pressure due air or moisture, causing the outer glass to eventually explode.

    07/05/2017 - The consumer contacted the Manufacturer and explained the situation. The representative she spoke to informed her that she could either have a Service Technician inspect her unit in two weeks, or they could give her a discount on the newer version of the range (however with the same model oven); instead of paying over two-thousand dollars, she would only pay six-hundred and eighty-five dollars. The consumer offered to send pictures but was informed that it would not be necessary.

    The consumer indicates that the oven has three layers of glass, and that the last time she turned the oven on to self-clean was approximately three weeks ago.The consumer states that she is unsure if she will keep her oven range for the next thirty days.

    Model
    PS968T P3CC
    Serial number
    VV2 26386Q
    Bought from
    Home Depot, Massachusetts
    Bought
    Nov 13, 2011
    Where
    Marlboro, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 64, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Profile, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  3. No one hurt

    Made Sep 19, 2016, sent to the company Nov 4, 2016, published by CPSC Nov 29, 2016

    The product, in the report: Oven glass door

    Caller is reporting that her inner glass (glass in between the outer and inner) oven door exploded after she had used the unit and it was cooling down. This incident occurred about 10 mins later. She stated that she was using the oven at 400 degrees for about an hour. There were no prior incidents.

    (9/18) The manufacturer was contacted and they advised that a service technician would be sent out 9/19 to replace the door.

    Caller feels that this oven door is unsafe and should be reported.

    Bought from
    Home depot, Pennsylvania
    Bought
    Aug 9, 2016
    Where
    Pittsburgh, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE Profile, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Jul 21, 2014, sent to the company Jul 29, 2014, published by CPSC Aug 12, 2014

    The product, in the report: GE Profile 30” Built-in Double Wall Oven

    On 7/21/2014 at approximately 7:15pm , while sitting in the living room my husband and I heard what sounded like glass break coming from the kitchen. We immediately went to the kitchen and saw that the glass on the inside of the door of the top oven on our GE built-in double oven had shattered into pieces. Because the top oven is a convection oven I hardly ever use it. It has been months since last used. I only use it on special occasions (Thanksgiving, Christmas, etc.). The bottom oven is my everyday oven of choice. I had used the bottom oven this morning at 10am for about 40 min. at 300 degrees. The oven was off since 11am.

    The oven is approximately 2 years old and was installed brand new. I find this an unacceptable for an oven that is new and hardly been used. We have taken pictures if needed.

    Model
    PT956-30”
    Serial number
    AZ6 01992Q
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GEProfile, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Mar 24, 2013, sent to the company Apr 1, 2013, published by CPSC Apr 15, 2013

    The product, in the report: GE Profile Induction range with convection oven

    GE Profile induction range interior oven door glass spontaneously exploded. The oven had been in use but was turned off at the time. There were no injuries.

    Model
    PHB925STSS
    Serial number
    VZ208866Q
    Bought from
    Allen & Peterson, Alaska
    Bought
    Feb 20, 2013
    Where
    Anchorage, Alaska: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE Profile, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Mar 10, 2013, sent to the company Mar 18, 2013, published by CPSC Apr 1, 2013

    The product, in the report: It is a GE Porfile in-wall oven. It is stainless steel.

    Mother-in-law set the self cleaner on the oven and the glass inside made a loud pop sound and shattered. I feel this is not fault of our own and I would like to know what can be done.

    Model
    JK915SOK4SS
    Serial number
    ZL615957Q
    Bought from
    Palm Habor Homes
    Where
    Westlake, Louisiana: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand GE Profile, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury
  7. First aid

    Made May 27, 2012, sent to the company Jun 5, 2012, published by CPSC Jun 19, 2012

    The product, in the report: GE Profile Double Wall Oven model JTP54

    My GE double wall oven model JTP54 has malfunctioned where the broiler wont turn off but there is no indication that the oven is on at all, which resulted in an injury. After researching it appears there have been numerous reported issues with this oven where this occurs, sometimes the oven reports a F1 or F2 error, at times (as in my case) it is not. My wife reached in the oven to grap a pan and expected the oven to be cool (as it was off) and she burned her hand. Investigating remedies.

    Model
    JTP54
    Where
    NY, New York: Home/Apartment/Condominium
    Who was involved
    Age 40, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand GE Profie, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  8. No one hurt

    Made Dec 12, 2011, sent to the company Dec 19, 2011, published by CPSC Jan 11, 2012

    The product, in the report: GE Profile double wall oven.

    The outside glass on our GE Profile Wall Oven exploded and shattered all over the place. Glass flew at least 6 feet. No one was in the kitchen and the oven had been off for at least an hour. The oven was installed in our house (just built in 2009) in April 2009. Had one of us been standing near the oven we would have had glass hitting us in the face and most likely in the eyes. I did some research on the internet and found that this has happened before to the GE Profile ovens.

    Model
    GE PROFILE
    Bought from
    Lakeside Appliance
    Bought
    Feb 20, 2008, about then
    Where
    Mechanicsville, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE PROFILE, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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Four things every record does, shown on an example record made up for this guide.

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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