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GE Monogram stoves and ovens

7 reports to CPSC, the latest made Sep 30, 2021. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 7reports to CPSC
  • Sep 30, 2021the latest report was made
  • Apr 30, 2012the earliest
  • 0with the company’s comments
Brand
GE Monogram
Makers
GE Appliances, a Haier company and GE Appliances & LightingMakers, importers or sellers, as the reports name them
Product
Stoves and ovensElectric or gas not saidCPSC’s product type: Ranges or Ovens, Not Specified (code 281), in Kitchen: Appliances

By month

3 reports from October 2020 to September 2021; the most in September 2021, 1. 4 earlier reports, since April 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20211
August 20211
April 20211
November 20191
February 20151
March 20131
April 20121

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 5 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Sep 30, 2021, sent to the company Oct 4, 2021, published by CPSC Oct 19, 2021

    The product, in the report: GE Monogram wall oven, product ZET1SH2SS, SERIAL NUMBER VH604684Q

    MY 3-4 YR OLD GE WALL OVEN DOOR GLASS SHATTERED 2.5 HOURS INTO THE 4 HR PROCESS OF CLEANING USING THE OVEN CLEANING FEATURE FOR THE FIRST TIME. IT WAS MONOGRAM PRODUCT # ZET1SH2SS; NO INJURIES OCCURRED ALTHOUGH GLASS HAS SPILLED ONTO THE FLOOR AS A RESULT OF THE DAMAGE;

    Model
    ZET1SH2SS
    Serial number
    VH604684Q
    Bought from
    Ferguson
    Bought
    Dec 11, 2017, about then
    Where
    West Palm Beach, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE MONOGRAM, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  2. No incident, no one hurt

    Made Aug 13, 2021, sent to the company Aug 18, 2021, published by CPSC Sep 1, 2021

    The product, in the report: GE Monogram 36” Dual Fuel Professional Range Model ZDP364NDPSS

    I had just finished making vegan taco meat on my stove and I was baking tortillas in the oven at 300°F when I smelled something burning. The heat was off on my burner so I checked the tortillas and they weren’t even close to being done. I waited a minute and the smell got stronger. I checked the tortillas again but they still weren’t ready. That’s when black smoke started coming from the back of the oven. Luckily, my hood auto started from the heat. I immediately got my animals, went outside and called 911. The fire fighters arrived quickly and were able to put the fire out. I had GE come out and they have said that it isn’t repairable and offered me a discount on a new stove. I have consulted an attorney.

    Model
    ZDP364NDPSS
    Serial number
    ZR200121P
    Bought from
    RC Willey
    Bought
    Feb 17, 2017
    Where
    SALT LAKE CITY, Utah: Home/Apartment/Condominium
    Who was involved
    Age 56, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Monogram, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    No Incident, No Injury
  3. No one hurt

    Made Apr 9, 2021, sent to the company Apr 13, 2021, published by CPSC Apr 27, 2021

    The product, in the report: GE Monogram Stainless Steel Double Wall oven Model ZET2P0L1SS

    My wife set the thermostat on the lower oven of the GE Monogram double wall ovens to “Convection Bake” and 350 degrees. A couple of minutes later she called me in because of a large amount of smoke and a strong burning smell coming from the oven. We shut the ovens off and the smoke quickly disappeared. The next day we turned the unit on to see if the problem was the oven or if there was some burnt food inside. About 2 minutes into pre-heating, loud pops, sparks, and flames started flashing in the space between the two ovens. I quickly shut down the oven and the sparks flashed a few more times before finally stopping. I shined a flashlight into the space to make sure the flames were out and could see a burnt electrical board with components that appeared melted and badly charged connectors.

    Model
    ZET2P0L1SS
    Serial number
    GL608330Q
    Where
    SAINT CHARLES, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 39, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Monogram, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Nov 27, 2019, sent to the company Dec 23, 2019, published by CPSC Jan 8, 2020

    The product, in the report: GE Monogram oven with glass door that shattered after routine cleaning

    Routine cleaning of GE Monogram oven installed Nov 2016. Cleaned no more than 6 times over the life of the product. Glass door shattered upon opening from cleaning. Model number ZETISH255 Serial number RG613226Q

    Model
    ZET1SH2SS
    Serial number
    RG613226Q
    Bought from
    KAM Appliances, Massachusetts
    Bought
    Oct 19, 2016, about then
    Where
    West Dennis, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 63, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Monogram, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Feb 10, 2015, sent to the company Feb 20, 2015, published by CPSC Mar 9, 2015

    The product, in the report: 30” GE Monogram Pro Built in oven with slide out racks Model # ZET1PMSS

    I was utilizing the self cleaning option on my 8 month old GE Monogram wall convection oven for the first time. After 1.5 hours into the cleaning cycle, I heard a loud bang and popping sound in my kitchen. When I looked in the kitchen, all seemed normal. When the cleaning cycle was completed & the oven unlocked, I opened the oven door to see how clean my oven was. To say I was astonished to see the inner glass shattered within my oven & spilling onto the floor, is an understatement! I had just spent $3400 on this! I am blessed that my dogs & children were not harmed by the glass & that it is covered under warranty. Consumers need to be aware though that this is VERY common! I did months of research prior to my purchase & never saw one mention of this hazard. When I specifically searched “shattered oven door glass GE Monogram self clean”, I was disgusted with the amount of complaints. Even more disappointing was how GE will not support their consumers if it is beyond their warranty period.

    Model
    ZET1PMSS
    Serial number
    Gd61153q
    Bought from
    Custom distributors
    Bought
    Jun 14, 2014
    Where
    Lutz, Florida: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE MONOGRAM, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Mar 18, 2013, sent to the company Mar 26, 2013, published by CPSC Apr 9, 2013

    The product, in the report: REFERENCE: GE Monogram Professional Range - MODEL NUMBER: ZDP36N4DH7SS - SERIAL NUMBER: AHH412178

    REFERENCE: GE Monogram Professional Range - MODEL NUMBER: ZDP36N4DH7SS - SERIAL NUMBER: AHH412178

    To Whom It May Concern:

    We have a GE Monogram Professional Range that was installed in our new home in November of 2008. We don’t use it much as we have an Outdoor Kitchen that we use often to do our grilling.

    In the past several months, I have noticed that when I use the oven a strong odor when I open the oven door, and it causes a burning sensation in my eyes. Could never understand what was causing that since there is nothing noticeable on the bottom of the oven. Tonight after baking some boneless chicken breasts that were covered, I decided to clean the oven. After several minutes of the oven being in the “Clean Cycle”, I happened to walk back in the kitchen and noticed flames in the bottom of the oven. I ran over to turn it off and the flames started going down and eventually subsided. It created a horrible smell and again caused a burning sensation in the eyes.

    Once the oven cooled and we were able to open the door, the bottom center of the oven appears charred.

    I have left a message this evening, and I am also following up with this Consumer Complaint. Please have someone call me at [REDACTED] to get this matter taken care of.

    Thank you so much for your help,

    [REDACTED]

    Model
    ZDP36N4DH7SS
    Serial number
    AHH412178
    Bought from
    Queen City Appliances, North Carolina
    Bought
    Nov 1, 2008, about then
    Where
    Stanley, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 59, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE MONOGRAM, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury
  7. First aid

    Made Apr 30, 2012, sent to the company May 8, 2012, published by CPSC May 22, 2012

    The product, in the report: GE Monogram double oven

    Cleaning oven control panel and stainless steel trim surrounding control panel, Sliced into my left index finger,under the nail Causing a nasty painful cut which bled profusely. Stainless trim poorly finished where it adjoins control panel.. Also notice potential for same injury on oven doors where trim surrounds glass..

    Oven model GE Monogram,Model# zet958sf7ss Serial# hm6074050

    Model
    ZET958SF7SS
    Serial number
    Hm6074050
    Bought from
    Pc Richards
    Bought
    Jul 2, 2009
    Where
    bayside, New York: Home/Apartment/Condominium
    Who was involved
    Age 54, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Monogram, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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