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GE Profile other stoves and ovens

13 reports to CPSC, the latest made Jun 24, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 13reports to CPSC
  • Jun 24, 2025the latest report was made
  • Nov 4, 2011the earliest
  • 0with the company’s comments
Brand
GE Profile
Makers
GE Appliances, a Haier company and GE Appliances & LightingMakers, importers or sellers, as the reports name them
Product
Other stoves and ovensCPSC’s product type: Other Ranges or Ovens (code 280), in Kitchen: Appliances
Other ways the reports write the brand (1)

“profile”

By month

1 report from July 2024 to June 2025; the most in June 2025, 1. 12 earlier reports, since November 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
June 20251
March 20221
January 20211
November 20201
November 20171
March 20171
October 20161
August 20151
February 20151
October 20141
October 20131
April 20131
November 20111

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 11 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jun 24, 2025, sent to the company Jun 26, 2025, published by CPSC Jul 11, 2025

    The product, in the report: GE profile double oven with gas range on top

    I was cleaning in the kitchen and my oven door shattered out of nowhere. The oven is only three yrs old and hadnt been turned on in over 24 hrs.

    Model
    PGS960YPFS
    Bought from
    ABT, Illinois
    Bought
    Mar 9, 2022
    Where
    Chicago, Illinois: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Profile, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Mar 28, 2022, sent to the company Apr 4, 2022, published by CPSC Apr 18, 2022

    The product, in the report: GE Profile dual fuel slide-in range, stainless steel, standard size and dimensions for the type.

    GE Profile dual fuel (gas cooktop, electric oven) range oven exploded while opening to place items to bake. There was a flash, sparking, smoke and molten metal from the upper unit (which had melted) sprayed about inside. Had I not closed the door quickly, I might have been seriously injured. An internet search revealed that there had been explosions in similar ranges that blew out the glass in the door. Concern that this might happen to others with more serious consequences prompts me to report the incident.

    Model
    P2S920SEF5SS
    UPC
    unknown
    Serial number
    SG197280P
    Bought from
    Sears Commericial Appliances
    Bought
    Dec 20, 2016, about then
    Where
    Nellysford, VA, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 81, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Profile, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  3. First aid

    Made Jan 17, 2021, sent to the company Feb 10, 2021, published by CPSC Feb 25, 2021

    The product, in the report: 30 Inch Smart Convection Double Wall Oven with WiFi Connect, True European Convection with Direct Air, Alexa and Google Home Voice Control, Fit Guarantee, Brilliant Touch 7” Display, Sabbath Mode, Precision Cooking Modes, No Preheat Option, 10-Pass Bake Element, 10-Pass Dual Broil Element, Hot Air Frying, Anywhere Control with Remote Notifications, and Scan-to-Cook Technology: Stainless Steel

    GE Profile 30 Inch Smart Convection Double Wall Oven: PTD7000SNSS. I put something into the oven to broil, and after about 4 minutes, the glass door of the oven exploded. The inner door of the oven shattered, but not into small, safe pebbles. It had shattered into many sharp shards all over the upper oven, and as a result of opening the door, the lower oven and floor. This product is less than 2 years old. I have never slammed the oven door, rested objects on the door, bumped the door with pans, or used the door to move oven racks.

    Model
    PTD7000SN1SS
    Serial number
    LM027286Q
    Bought from
    AHC APPLIANCES, New York
    Bought
    Jun 17, 2019
    Where
    teaneck, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Profile, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  4. No one hurt

    Made Nov 25, 2020, sent to the company Dec 23, 2020, published by CPSC Jan 11, 2021

    The product, in the report: ge profile double wall oven 2008

    ge profile wall oven castrophic electrical failure and internal fire

    Model
    j t980s k3ss
    Serial number
    fr6 15717 q
    Where
    summertown, Tennessee: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand profile, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Nov 16, 2017, sent to the company Nov 27, 2017, published by CPSC Dec 11, 2017

    The product, in the report: GE Profile Range Model# PGB930SET2SS Serial# FZ211506P

    We own a GE Profile Range with double oven and last week the glass in the oven literally spontaneously exploded out of the front. The glass exploded clear across our kitchen and contaminated the inside of the oven as well. We are very lucky no one was injured or near the unit at the time of explosion. The oven was not on nor was it damaged, it is a fairly new unit and was purchased 5 years ago when we built our home. GE is refusing to replace the unit even though they told me there are aware of the problem and there are hundreds of report of this happening across the nation. The inside of the unit is contaminated with glass shards and cannot be safety used but GE still refuses to replace the unit. I want to share my story with others so they are aware of the dangers of this unit and need to have GE replace the unit as it is their responsibility and it cannot be safely used.

    Bought from
    Sears, New York
    Bought
    Feb 8, 2012, about then
    Where
    Victor, United States: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE Profile, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Mar 28, 2017, sent to the company May 12, 2017, published by CPSC Jun 5, 2017

    The product, in the report: GE Dual Fuel standing oven with controls in the backsplash. Purchased 2004. Mod# J2B915BEH1BB Ser# SG203859P

    The heating element in my GE Dual Fuel oven burst into flame. it burned for about 2 minutes, with a full flame. after I shut off the oven and let it cool down, I used tongs to touch the metal. it broke off and little pieces of metal fell into the oven.

    GE calls the “heating element failure” and I have to pay to replace the part. I don’t know if the flame damaged any other part of the oven. there are other instances of this happening in comments on the internet.

    please note, I was warming up the broiler. nothing spilled onto the heating elements. the oven was pretty clean. it was the upper piece, so less exposed to food dripping on it.

    Why is this not under a recall? Why is this considered “normal” failure? my previous oven was 40 years old and I never had a problem with the element exploding into flames.

    Model
    J2B915BEH1BB
    Serial number
    SG203859P
    Bought from
    will get
    Bought
    Mar 31, 2004, about then
    Where
    Harrington Park, New Jersey: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Profile, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Oct 19, 2016, sent to the company Nov 23, 2016, published by CPSC Dec 8, 2016

    The product, in the report: Dual Fuel Range (electric oven / gas cooktop)

    Dual fuel gas range control panel / circuit board (replaced in 2014 by the manufacturer) is exhibiting same issues as the original - Random error codes on the LCD screen / failure of control panel. The last time (in 2014) we were told that excessive heat from too much cooking caused the failure. As our cooktop burners are gas, I am concerned with any failure of the control panel.

    Model
    J2B915SH2SS
    Serial number
    LG208278P
    Where
    Slingerlands, New York: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE Profile, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Aug 24, 2015, sent to the company Sep 1, 2015, published by CPSC Sep 16, 2015

    The product, in the report: GE Stove - Dual Fuel (gas and electric) GE Profile

    I was using my 4 year old GE stove and smelled burning plastic smell. The stove sudden shut off and was smoking coming from the rear of the stove. I quickly shut off power to it. After investigating I found that the 220V power cord had burned thru and melted the terminal block on the rear of the stove. The insulation around this melted wire was dripping down by the gas line coming into the stove (as its a duel fuel stove). This very likely could have caught fire or caused an gas explosion burning down my home! There are recalls on similar duel fuel GE stoves to mine for similar safety issues, but my model is not included in those recalls. Recall # 09-189, I am a GE engineer and have a huge concern here. I contacted GE and they just didn’t care or seem to want to do anything about it. Just been giving me the run around. Due to the serious nature of this issue, I’m afraid to just repair the oven now as I don’t know if that same thing would happen again. Also concerned for others with the same stove.

    Model
    P2B918SEMSS
    Serial number
    LT227552
    Bought from
    GE Store
    Bought
    Aug 6, 2010, about then
    Where
    Mechanicville, New York: Home/Apartment/Condominium
    Who was involved
    Age 48, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Profile, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Feb 2, 2015, sent to the company Feb 10, 2015, published by CPSC Feb 26, 2015

    The product, in the report: GE profile convection wall oven

    My GE Profile Convection oven started glowing on the back wall within the convection fan area. The fire traveled around the coil circle. We shut off the oven and have not used it since. My concern is that I also found another report of this on the Internet. The complaint stated that the previous owner had the same thing happen to them (convection coils caught fire) and then caught fire a year later, all in a clean oven. Here is the address of incident: http://www.diychatroom.com/f47/scary-oven-fire-why-did-burn-32376/ My model # is J K955S0K1SS My serial# is: GH6 207 15Q Please let me know if there have been more complaints and how I should proceed. I’m concerned about repairing it as this did not help the other incidents. I’m concerned that the fire could have happened while I was away from home, perhaps slow cooking something.

    Model
    J K955S0K1SS
    Serial number
    GH6 207 15Q
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE PROFILE, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Oct 7, 2014, sent to the company Nov 3, 2014, published by CPSC Nov 19, 2014

    The product, in the report: dual fuel range

    (10/03/2014) The consumer stated that she noticed a smell of gas. She looked at the stove and noticed that the fuse was blown. Her husband checked the circuit breaker and turned it back on. When he turned the breaker on something sparked from the stove and a lot of black smoke came for the back of the stove. The consumer took a fire extinguisher and squirted it on the back of the stove. Her husband turned off the gas. He pulled out the stove and saw that the entire wiring of the cord was burned. Also the wall behind the stove was blackened. The gas line to the stove also had a hole in it.

    The consumer stated that her husband changed the cord to a double insulated cord but kepr the damaged parts.

    The consumer stated that she saw on line where the same thing had happened to other GE Profile gas ranges.

    Model
    PGB918SEM1SS
    Serial number
    MR269226P
    Bought from
    Lowes, Michigan
    Bought
    May 2, 2009, about then
    Where
    Gregory, Michigan: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE profile, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Oct 11, 2013, sent to the company Oct 24, 2013, published by CPSC Nov 7, 2013

    The product, in the report: Microwave/Convection Combo

    GE Profile Microwave/Convection oven automatically turns on convection mode when the door is closed. Oven becomes extremely hot and can not be turned off. Unit has to be unplugged to turn off. As soon as unit is plugged in it turns on and overheats.

    Model
    JVM1790WK01
    Serial number
    HS900261k
    Bought from
    Lowes
    Bought
    Jul 1, 2009, about then
    Where
    Weirton, West Virginia: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Profile, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury
  12. Hurt, no treatment

    Made Apr 23, 2013, sent to the company Apr 30, 2013, published by CPSC May 14, 2013

    The product, in the report: GE Profile Double Wall Oven (top oven): white.

    The door on my newly purchased/installed GE Profile Wall Oven (upper oven) shattered this morning at approx 8:20 am. The oven had not been used since last night. It had not been touched this morning. The glass went all over the kitchen floor and onto nearby counters. The shattering was most prominent around the left, bottom, and right edges of the glass door, less so on top. I checked the internet and there are many customer complaints (e.g. on blogs) about GE wall ovens with glass doors that shatter unexpectedly and without any cause by the consumer. Our au pair was making breakfast on a cooktop when the wall oven shattered: she reported feeling the sensation of having glass in her hands. I came home and observed tiny “puzzle” pieces of glass all over the kitchen: the glass door exploded along the plane of the door: left, down, and right.

    Model
    PK956DR3WW
    Serial number
    ZZ604296Q
    Bought
    Dec 8, 2012, about then
    Where
    Alexandria, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 23, Female
    The reporter’s relation to them
    My Client, Patient, Student, Etc. (professional relationship)
    As this report names them
    Brand GE Profile, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  13. No one hurt

    Made Nov 4, 2011, sent to the company Nov 14, 2011, published by CPSC Nov 29, 2011

    The product, in the report: GE Profile dual fuel stove

    Over the past few years I noticed a sulfur smell on the first floor of my home in the morning. I searched for the source off and on during that time a decided that it may have been from and abundance of cardboard boxes in my basement or new drywall I had installed in my basement (this was at the time of the Chinese drywall recall) and figured it would eventually go away.

    One day when my allergies were acting up and my nose was more sensitive than usual I went looking for the source again and found a loose gas fitting in my kitchen stove. I tightened the fitting and have not noticed the smell since. The fitting was not in the supply line but rather inside the stove at the block that the supply line fed into. I only had to turn the fitting on the tube about 1/4 turn to stop the leak.

    I didn’t immediately check the stove because it was only a mild sulfur smell not the thiol/mercaptan odor you get from a burner not lighting right away.

    My stove is a GE Profile purchased from Sears in mid 2005. model: J2B918CEK1CC s/n: GH203532P

    Model
    J2B918CEK1CC
    Serial number
    GH203532P
    Bought from
    Sears
    Bought
    Jul 4, 2005, about then
    Where
    Ramsey, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 61, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Profile, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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Source:

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