Hearth Record

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Bertazzoni other stoves and ovens

2 reports to CPSC, the latest made Sep 19, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Sep 19, 2024the latest report was made
  • Aug 9, 2023the earliest
  • 2with the company’s comments
Brand
Bertazzoni
Maker
Bertazzoni SpAMakers, importers or sellers, as the reports name them
Product
Other stoves and ovensCPSC’s product type: Other Ranges or Ovens (code 280), in Kitchen: Appliances

By month

1 report from October 2023 to September 2024; the most in September 2024, 1. 1 earlier report, since August 2023, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20241
August 20231

How badly anyone was hurt

  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Sep 19, 2024, sent to the company Sep 24, 2024, published by CPSC Oct 8, 2024

    The product, in the report: Bertazzoni 36” SS Dual Fuel Range

    When my 14 year old son was cooking a pizza at 425 degrees, we heard a large pop sound and the glass inside compeltely shattered; some in small pieces but also large shards of glass. He was just about to open the door, this could have caused significant injuries!

    Model
    MAST365DFMXE-SP
    UPC
    MC 213134
    Serial number
    1619035902
    Bought from
    Basco Builders Appliance Supply Company
    Bought
    May 18, 2019
    Where
    Tigard, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 13, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Bertazzoni, made or sold by Bertazzoni SpA
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Aug 9, 2023, sent to the company Aug 29, 2023, published by CPSC Sep 13, 2023

    The product, in the report: Professional Series 48 Inch Freestanding Dual Fuel Range with Natural Gas, 6 Sealed Brass Burners, Double Ovens, Griddle, Convection Oven, Self-Clean Oven, Continuous Grates, Viewing Window, Sealed Cooktop Burners, 19000 BTU Power Burner, Dual Convection Fans, Continuous Grates, Temperature Probe, Cast Iron Grates, Telescopic Glide Shelf, Metal Coated Knobs, Elegant Temperature Gauge, Self Cleaning, CSA Certified in Stainless Steel

    I am reporting two incidents spanning apx 4 months, because despite several emails to Bertazzoni Customer Care, Customer Service, After Sale Service and what turned out to be the Marketing Division, the only reply was from Marketing. I emailed customer support at Bertazzoni on April 14, 2023 regarding a cooling fan, whereby a wire was rubbing into the blade, causing cuts to the blade and the wire, hence it’s failure. I wrote to Bertazzoni that this should have been picked up in their inspection process because the fan was very loud. We have never owned anything like this and simply assumed that’s the way a Professional model sounds, however I received no reply. The cutting of the wire certainly could have caused a short, this being a clear indication of “Faulty Wiring” and not a component failure.

    The second incident was when the small side oven blew up at 330 deg. F, as the unit was reaching a temperature of 350deg. F, (I place an oven thermometer in the unit, as this doesn’t have one). I was standing in front of the unit, when I heard a loud rocking boom, and turned to see a bright white light in the electric oven. I immediately turned off the oven, opened the door and smoke billowed out.

    We had the same repairman out and he indicated it was due to the Baking Element (coil). After he removed the floor plate from the oven, you could see where the insulation was burned through to the bottom spanning a distance of apx 11” long and 2.5” wide. His helper indicated he just viewed a safety video where this type of fire can continue to burn, even after the unit is unplugged. Upon doing my own research, it is written that the primary cause of this incident is “Faulty Wiring”. Needless to say I was very shaken, knowing this unit may be compromised and now feeling unsafe using the primary oven which is much larger. As of this writing, we are waiting on this component as it is out of stock and on a 4 week back order. The part is ordered through Bertazzoni. I should add the unit is one year out of a 2 year manufacturers warranty, (3 yrs old), however, as previously mentioned, this isn’t product failure. In my opinion, the reason I haven’t received one reply is that no one wants to touch this with a 10 foot pole, so the saying goes.

    To complete the questions, I was not hurt, I am the primary user. This model is manufactured for home use, not commercial.

    Model
    Model No. PROF486GDFSXT
    Serial number
    Serial No. 012571
    Bought from
    Atlantic Applicance - Wilmington, NC
    Bought
    Jun 17, 2020, about then
    Where
    Castle Hayne, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 68, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bertazzoni, made or sold by Bertazzoni SpA
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Other stoves and ovens

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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