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GE Monogram gas stoves and ovens

5 reports to CPSC, the latest made Mar 19, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 5reports to CPSC
  • Mar 19, 2026the latest report was made
  • Nov 22, 2016the earliest
  • 0with the company’s comments
Brand
GE Monogram
Maker
GE Appliances, a Haier companyMakers, importers or sellers, as the reports name them
Product
Gas stoves and ovensCPSC’s product type: Gas Ranges or Ovens (code 279), in Kitchen: Appliances
Other ways the reports write the brand (1)

“GE MONOGRAM MONO RANGE SS”

By month

1 report from April 2025 to March 2026; the most in March 2026, 1. 4 earlier reports, since November 2016, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
March 20261
December 20231
December 20181
December 20171
November 20161

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 2 CPSC: Incident, No Injury
  • Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Mar 19, 2026, sent to the company Mar 24, 2026, published by CPSC Apr 7, 2026

    The product, in the report: GE Monogram 48 inch 6 burner and griddle gas cooktop. Stainless steel.

    I am writing to formally report a significant safety hazard regarding my Monogram gas cooktop (Serial: DZ900487P). The front-mounted knobs are hypersensitive to torso pressure. On multiple occasions, the burners have been unintentionally ignited by a persons torso simply leaning against the unitspecifically while reaching to clean the backsplash or cooking on the rear burners. Most recently, a professional plumber accidentally ignited a burner with his belly while installing a pot filler. This resulted in a fire involving protective foam and the release of toxic fumes. This “bump-to-turn” vulnerability poses a severe risk of fire, property damage, and physical injury.

    Model
    ZGU486NDT2SS
    Serial number
    DZ900487P
    Where
    Queen Creek, Arizona: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Client, Patient, Student, Etc. (professional relationship)
    As this report names them
    Brand GE Monogram, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  2. Hurt, no treatment

    Made Dec 30, 2023, sent to the company Jan 4, 2024, published by CPSC Jan 22, 2024

    The product, in the report: 30” WIDE GE GAS RANGE PURCHASED IN 2021 AT BAY AND SCARFF IN BETHESDA ([REDACTED], BETHESDA MD 20815

    Last night at 8:32 while I was cooking a steak on the range of my GE stove I turned on the broiler on high; a few minutes later an extremely loud BANG blew the door oven door open, hitting me violently right above my right knee, singed both my arms hair and blew away the bottom part of the oven. this GE oven, this oven was installed new in january 2021; t clearly has a very serious problem that can only be a manufacturing default - this unit was installed by Bray & Scarff and the installation was signed off by [REDACTED]. The gas range is 30” wide GE MONOGRAM Model number is ZGP304NRSS - the Serial Number is VR903219P Before turning the broiler on I had turned on the oven baking to 350 - after more than 5 minutes the temperature window still showed 100F. My leg was injured when the door opened violenty on it - there is no cut just a bruise The hair on my arms were singed and again there is no apparent permanent damage nor pain The range was being used to cook two rib-eye steaks (in a cast iron pan) [REDACTED]

    Model
    ZGP304NRSS
    Serial number
    VR90319P
    Bought from
    BRAY & SCARFF
    Bought
    Dec 31, 2020
    Where
    bethesda, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 67, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE MONOGRAM MONO RANGE SS, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  3. First aid

    Made Dec 24, 2018, sent to the company Feb 7, 2019, published by CPSC Feb 25, 2019

    The product, in the report: GE Monogram® 36” Professional Range with 4 Burners and Grill (Natural Gas). ZDP36N4RD2SS. https://www.geapplianceparts.com/store/parts/assembly/ZDP36N4RD2SS

    The range has a built-in grill which is ignited by a center knob. It should be ignited by turning the knob all the way to the left. A clicking sound is emitted and the ignition is via a glow plug and it glows very hot to ignite the gas burner.

    While performing regular cleaning of the range, if the knob is wiped and the knob is moved slightly past the “off” position, the glow plug will turn on and try to fire the gas burner. No noise is noted.

    The grill is usually covered by a stainless steel plate covering the grill so the activated glow plug is unnoticed.

    After a few minutes, the stainless steel cover becomes hot without any indication. The surface becomes a burning hazard. I’ve received numerous first degree burns by touching the surface that I had assumed was cool.

    Model
    ZDP36N4RD2SS
    Serial number
    LD2053877
    Where
    California: Home/Apartment/Condominium
    Who was involved
    Age 57, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand GE Monogram, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  4. No one hurt

    Made Dec 29, 2017, sent to the company Feb 2, 2018, published by CPSC Feb 16, 2018

    The product, in the report: GE Monogram Stove Model No. ZGU385NSM2SS Serial No. TA700797Q

    I have a GE five burner gas stove, GE Monogram Model ZGU385NSM2SS Serial No. TA700797Q. I was using four burners on it cooking 4 roasts for several hours. When I went to turn the burners off, the interior of the knobs had melted (to a soft point) and one of the knobs kept spinning and would not turn the gas off. It was in the evening, and I was all alone, so I really did initially panic. I was thinking that I could not turn the flame and/or gas off. After a few minutes I realized that I could use another not that had not completely melted to turn off the burner from the knob that melted. Once the knob cooled, it hardened back but was cracked and not able to use any longer for the stove.

    Several months later, I ordered a new knob for $50 and told GE about the problem but they basically blew me off.

    I do feel like the knobs melting in the inside is a hazard to the users because of the inability to turn the burner off when they melt and crack.

    I decided to report today because I was just cleaning my stove and took off all knobs to re-examine, and I did notice that my replacement knob has two screws now and is made a little different that the other knobs which makes me feel that they are aware of the problem but are ignoring it. I also noticed that three of the other four knobs have cracks from melting and re-hardening.

    I do feel that the interior of the knobs should be made out of metal or a plastic that can withstand heat from several pots - it is a 5 burner stove, so it does put off when it is used to cooking several pots at one time. I feel like this defect/inferior product could be a potential hazard to the user.

    Model
    GE Monogram ZGU385NSM2SS
    UPC
    ?SO205557.001
    Serial number
    TA700797Q
    Bought from
    Notoco Industries, LLC, Louisiana
    Bought
    Oct 21, 2013
    Where
    Baton Rouge, Louisiana: Home/Apartment/Condominium
    Who was involved
    Age 49, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Monogram, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  5. Not said

    Made Nov 22, 2016, sent to the company Dec 1, 2016, published by CPSC Dec 22, 2016

    The product, in the report: Ge monogram gas range

    I used the self cleaning function on my GE Monogram oven for the first time. After it completed, i opened to door to use that evening And found the glass shattered on the door. I called GE and they agreed to send a technician out to evaluate and see if the oven has a defect

    I questioned this evaluation as how could it be anything but a defect? Awaiting technician visit

    Bought from
    Builder
    Bought
    Jun 25, 2014, about then
    Where
    Johns island, South Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE monogram, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Unspecified

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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