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Monogram electric stoves and ovens

9 reports to CPSC, the latest made Jul 6, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 9reports to CPSC
  • Jul 6, 2026the latest report was made
  • Apr 16, 2014the earliest
  • 0with the company’s comments
Brand
Monogram
Makers
GE Appliances, a Haier company and GE Appliances & LightingMakers, importers or sellers, as the reports name them
Product
Electric stoves and ovensNot countertop ovensCPSC’s product type: Electric Ranges or Ovens (Excl Counter-top Ovens) (code 278), in Kitchen: Appliances
Other ways the reports write the brand (3)

“GE Monogram”, “GE Monogram double wall oven” and “Monogram GE appliance”

By month

2 reports from August 2025 to July 2026; the most in July 2026, 1. 7 earlier reports, since April 2014, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20261
June 20261
November 20211
January 20211
August 20191
March 20191
June 20171
May 20171
April 20141

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 6 CPSC: Incident, No Injury
  • Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jul 6, 2026, sent to the company Jul 9, 2026, published by CPSC Jul 23, 2026

    The product, in the report: ZTS90DPSNSS model of the wall 30” wall oven by Monogram.

    Inner glass of oven door shattered with large shards all over the oven. this is the second time in a year and the replacement glass was professionally installed by Monogram technician.

    Model
    ZTS90DPSN2SS
    Serial number
    MV018528Q
    Bought from
    BID
    Bought
    May 25, 2023, about then
    Where
    Aptos, California: Home/Apartment/Condominium
    Who was involved
    Age 53, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Monogram, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  2. Hurt, no treatment

    Made Jun 9, 2026, sent to the company Jun 12, 2026, published by CPSC Jun 30, 2026

    The product, in the report: Electric cooktop. GE Monogram ZEU36WMRB1WG, Serial number T2700818C

    I found a electric wire was pinched between two sheet metal parts and the insulation was cut through in my GE Monogram cooktop. Model number is ZEU36WMRABG. The issue caused a shock when I tried to lift the cooktop up by pushing the bottom.

    Model
    ZEU36WMRB1WG
    Serial number
    T2700818C
    Where
    Middleton, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 50, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Monogram, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  3. No one hurt

    Made Nov 2, 2021, sent to the company Nov 4, 2021, published by CPSC Nov 19, 2021

    The product, in the report: Monogram GE Built-In Electric Oven; Model#: ZET1SH2SS and Serial#: DL606179Q. This is a 30” Single Wall oven, stainless steel exterior.

    My 3-year old Monogram GE Built-In Electric Wall Oven (was professionally installed in my 2018 built home); I utilized the self-clean mode and during the cleaning mode the interior glass door of the oven exploded & shattered, and shattered glass was lying on the kitchen floor. I’m a 65-year female; and I had used the self-clean mode in the past with no issues. Thank goodness no injuries to me. I contacted GE complaint department & was advised there weren’t any recalls on my model oven (Monogram Model: ZET1SH2SS, Serial #: DL606179Q). The GE representative advised that GE is aware of this issue, & GE advised they would cover cost of replacement of oven door + cost of the service appointment. I didn’t have an extended warranty on this oven- so I was thankful that GE would cover replacement cost. GE representative stated that it was up to U.S. Consumer Product Safety Commission to ‘order a recall on this product’.

    Model
    ZET1SH2SS
    Serial number
    DL606179Q
    Where
    Rio Verde, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 65, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Monogram GE appliance, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Jan 12, 2021, sent to the company Feb 22, 2021, published by CPSC Mar 8, 2021

    The product, in the report: GE Monogram 48 inch stainless dual fuel range Model ZDP486NDNSS

    I purchased a GE Monogram 48 dual fuel range which was delivered and installed on November 9, 2020. While using the oven for the first time some fruit pie filling dripped onto the bottom of the oven. When the oven cooled I attempted to wipe the material gently with a damp soft sponge. This very gentle wiping caused 2 areas (half dollar sizes) of the blue porcelain finish to chip off. I called the dealer and was accused of using tin foil in the bottom of the oven (I did not) and using a harsh abrasive cleanser (I did not). I was referred to GE Monogram customer service and submitted the details and photos they requested. They advised that I run a cleaning cycle and see what happens. After the cleaning cycle I noted that more pieces of porcelain came up off the surface; they are small but very very sharp bits. GE Monogram responded that this is a cosmetic issue and they will not remediate. I asked that the stove be replaced since the oven liner itself cannot be replaced. The porcelain sharp bits continue to come off the surface and have landed on food items. These are sharp and pose a severe physical harm risk if ingested.

    Model
    ZDP486NDNSS
    Serial number
    24582313P001
    Bought from
    John D. Marcella Appliances
    Bought
    Nov 9, 2020
    Where
    Loudonville, New York: Home/Apartment/Condominium
    Who was involved
    Age 77, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Monogram, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  5. First aid

    Made Aug 9, 2019, sent to the company Aug 19, 2019, published by CPSC Sep 3, 2019

    The product, in the report: GE 36 Inch Smoothtop Electric Cooktop with 5 Radiant Elements, Bridge Element, Hot Surface Indicators and Control Knobs: Black with Stainless Steel Accents

    My wife was boiling two eggs in a small pot on the back left burner. The water began to boil and she covered the pot and turned the burner off. At that moment, the stove exploded! She was facing the stove and miraculously, she wasn’t seriously injured. She received a small cut on her forehead, above her eyebrow and a small cut on the back of her ankle. She also said she had a headache, from the force of the air, she thinks. Both my wife and my 8 yo daughter, who was also in the kitchen at the time, had to shower to try to remove the tiny pieces of glass in their hair and on their faces. I called GE to report the issue. They said they would send a technician this week to take a look.

    Model
    ZEU36KSKSS
    Serial number
    Tz710173Q
    Bought from
    Richmond American Homes, Arizona
    Bought
    Jun 1, 2013, about then
    Where
    Tucson, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 43, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Monogram, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  6. No one hurt

    Made Mar 16, 2019, sent to the company Apr 2, 2019, published by CPSC Apr 16, 2019

    The product, in the report: GE Monogram Direct Air Convection Built-In Electric Wall Oven Product Number: ZET1SH1SS Serial Number: DF600995Q Color: stainless steel Professionally mounted and installed by home builder Richmond American homes in 2015

    Product is GE Monogram Wall-Mounted electric oven. Model ZET1SH1SS; S/N DF600995Q. It was installed in a brand new construction in 2015.

    Incident: When using the oven and moving the dial from Low Broil to Hi Broil, we removed food ready from the oven and closed the door. Upon the attempt to open again to remove the second food item, the oven had a big spark, and a made loud and continuous buzzing sound, that of an electric shock. Fire ensued but after closing the door, the circuit breaker tripped, burning pieces of metal fell from the top of the oven to the food on the oven rack. We left the door closed until the fire stopped.

    After the oven cooled off, we inspected it and saw that the metal holding the top heat element was burnt and broken. We saw pieces of metal broken on top of the flatbread we were cooking and other pieces that were shot towards the oven door made a small dent in the glass and the edge of the oven door.

    This situation could have resulted in large fire as the oven is mounted on wooden kitchen cabinets or body injury considering that the metal that was shot out was so hot that it left chip in a glass and damaged the edge of the door, both designed to withstand very high heat. Should a piece of such metal get in contact with the skin at such velocity and heat, the injury could be devastating.

    Model
    ZET1SH1SS
    Serial number
    DF600995Q
    Bought from
    Home builder Richmond American Homes, Florida
    Bought
    Jan 27, 2016
    Where
    Jacksonville Beach, Florida: Home/Apartment/Condominium
    Who was involved
    Age 44, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Monogram, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Jun 4, 2017, sent to the company Aug 15, 2017, published by CPSC Aug 29, 2017

    The product, in the report: Monogram Double Built In Wall Oven Stainless Steel

    Bought a Monogram Direct Air Convection Built in Electric Double Wall Oven. It was installed on June 1, 2017 by a professional appliance installer.

    The first use of this oven was Saturday Night June 3, 2017. After cooking a baked chicken for dinner, we wanted to try out the self cleaning mode to keep the upper oven spotless. About 1 hour into the self cleaning of the upper oven exploded with a loud noise. Glass was everywhere, fine shard pieces of glass are in the upper oven, bottom oven, and all over the floor. Absolutely furious that this is an acceptable design by GE Monogram and come to find out extremely common.

    Model
    ZET2PH1SS
    Serial number
    GH612425Q
    Where
    Grass Valley, United States: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Monogram, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made May 29, 2017, sent to the company Jun 6, 2017, published by CPSC Jun 20, 2017

    The product, in the report: GE monogram double wall oven

    The upper wall oven became extremely hot and the oven temperature did not correspond to the dialed temperature controls. Suddenly it locked as though cleaning and stayed shut with the food inside despite the the temperature dialed to 300degress and on bake. The control panel above became extremely hot a well. I was able to pull it open but it continued to burn very hotly and smell like a gas leak as well. I live in an over 55 complex of 18 homes built in 2006-2007 all with GE monogram appliances and all of the appliances have had multiple failures my neighbors are now telling me of the necessity to turn off their ovens with the circuit breaker!!! I am a surgeon and don’t see them except occasionally socially so when the fire department and Gas company came last evening I began to hear the collection of bad news of range top failures,multiple repairs to microwaves ,dishwashers and especially oven problems.

    Model
    ge monogram ZET2SOM1SS
    Serial number
    sm6143320
    Bought from
    builder of complex, New York
    Bought
    Sep 1, 2007, about then
    Where
    bayshore, New York: Home/Apartment/Condominium
    Who was involved
    Age 68, Female
    The reporter’s relation to them
    My Friend / Neighbor / Co-worker
    As this report names them
    Brand GE Monogram double wall oven, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  9. Not said

    Made Apr 16, 2014, sent to the company Apr 24, 2014, published by CPSC May 8, 2014

    The product, in the report: GE Monogram 30” Double Wall Oven - ZET3058SHISS Self-Cleaning Oven with Trivection Built-In Oven

    Self-Cleaning Oven with Trivection Built-In Oven - 30” Double Wall Oven caught on fire in Self-Cleaning Mode. Kitchen wall cabinet also was very hot. Could not open the oven door because it self locks. Entire kitchen filled with smoke and fire alarms went off, could not distinguish fire because it was locked. Had to wait until fire went out itself and then it took almost an hour until the door unlocked to open the door.

    Model
    ZET3058SHISS
    Serial number
    VG604895Q
    Bought from
    GE
    Bought
    Mar 1, 2005
    Where
    Cranford, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE Monogram, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Unspecified

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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