Hearth Record

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Maytag electric stoves and ovens

67 reports to CPSC, the latest made Jul 17, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 67reports to CPSC
  • Jul 17, 2026the latest report was made
  • May 14, 2011the earliest
  • 3with the company’s comments
Brand
Maytag
Maker
WHIRLPOOL CORPORATIONMakers, importers or sellers, as the reports name them
Product
Electric stoves and ovensNot countertop ovensCPSC’s product type: Electric Ranges or Ovens (Excl Counter-top Ovens) (code 278), in Kitchen: Appliances
Other ways the reports write the brand (2)

“Maytag Gemini” and “Maytag electric built-in cooktop MEC743WB”

By month

3 reports from August 2025 to July 2026; the most in July 2026, 1. 64 earlier reports, since May 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20261
May 20261
September 20251
June 20251
December 20241
August 20241
October 20231
June 20231
March 20231
January 20231
December 20221
June 20221
February 20211
June 20201
October 20191
September 20191
June 20171
November 20161
May 20161
February 20161
January 20162
November 20151
October 20151
September 20152
February 20151
January 20151
August 20141
June 20142
March 20141
November 20133
September 20131
July 20133
May 20132
February 20132
January 20132
December 20121
November 20123
October 20121
September 20121
August 20122
April 20121
March 20122
February 20121
January 20121
December 20114
November 20111
October 20112
August 20111
May 20111

How badly anyone was hurt

  • Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 6 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 1 CPSC: Injury, Level of care not known
  • No one hurt 52 CPSC: Incident, No Injury
  • No incident, no one hurt 3 CPSC: No Incident, No Injury
  • Not said 2 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Emergency room

    Made Jul 17, 2026, sent to the company Jul 22, 2026, published by CPSC Aug 5, 2026

    The product, in the report: Maytag Electric Range with air fryer attachment

    The vents on my Maytag oven with air fryer attachment are almost razor sharp. I sliced my left pinky finger open and had to get stitches.

    Model
    MFES8030rz
    Serial number
    RE2202280
    Bought from
    Manards
    Bought
    Oct 16, 2025
    Where
    Indianapolis, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  2. No one hurt

    Made May 21, 2026, sent to the company May 27, 2026, published by CPSC Jun 17, 2026

    The product, in the report: Maytag electric stove. It was a bisque color. Im guessing a 36” stove

    My oven was cold and the glass exploded all over my kitchen, living room and hallway. It was a Maytag electric stove. I didn’t know i could file a complaint. That is why this is late.

    Where
    Maple Heights, Ohio: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  3. First aid

    Made Sep 21, 2025, sent to the company Sep 24, 2025, published by CPSC Nov 20, 2025

    The product, in the report: Maytag 30” Stainless Steel Convection Double Electric Wall Oven

    Maytag 30” Stainless Steel Convection Double Electric Wall Oven inner glass shattered and exploded during use

    Model
    MEW9630DSS
    Bought from
    ABT
    Where
    Park Ridge, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  4. No incident, no one hurt

    Made Jun 18, 2025, sent to the company Jun 26, 2025, published by CPSC Jul 11, 2025

    The product, in the report: 30” Maytag Stainless Glass Top Range

    Maytag range top element automatically cuts on when in oven mode. It then does NOT cut off. Overheats. Maytag states control panel failure and will not repair.

    Model
    MER7700LZ2
    Serial number
    RC1032066
    Bought from
    Lowe’s
    Bought
    May 1, 2023, about then
    Where
    South Chesterfield, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 87, Unspecified
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  5. No incident, no one hurt

    Made Dec 28, 2024, sent to the company Jan 2, 2025, published by CPSC Jan 22, 2025

    The product, in the report: Maytag 30 5 Element Freestanding Electric Range in Stainless Steel with Precision Cooking System SKU #1012246695

    Brand new Maytag glass top stove, dropped a glass plate on it while using back burner. Cooktop shattered and splintered across the entire cooktop with glass shards everywhere.

    Model
    MFES4030RS
    UPC
    W11679756A
    Serial number
    RD3502509
    Bought from
    Home Depot
    Bought
    Nov 18, 2024
    Where
    Gresham, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 67, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  6. No one hurt

    Made Aug 23, 2024, sent to the company Aug 28, 2024, published by CPSC Sep 12, 2024

    The product, in the report: Maytag oven with glass top range

    My Maytag MER8700DS oven exploded with loud noise and blue light that turned to fire inside the oven while it was preheating. Afterwards a hole in the cavity of the oven was noticed.

    Model
    MER8700DS
    Bought from
    Appliance Direct
    Bought
    Jan 19, 2018
    Where
    United States: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Oct 24, 2023, sent to the company Oct 26, 2023, published by CPSC Nov 9, 2023

    The product, in the report: standard 30” electric stove

    I have severe arthritis. In my kitchen, I steady myself by holding on to the kitchen counter, stove or refrigerator. I was holding on to the oven-door handle when it broke off and fell to the floor. I fell, chest down, on to the top of the stove. Fortunately, I was not cooking at the time, or I would have been severely burned on my hands, arms, chest and face. Examination of the handle -- 28 inches long and roughly an inch in diameter -- revealed that it was attached to the stove with only TWO half-inch screws mounted into eighth-inch plastic trim. It was the plastic trim that splintered. The screws had NO contact with the metal surface of the stove, the metal lining of the door, its metal frame or anything else solid. I’m lucky I did not spend days in the hospital, weeks in recovery, or lose my job.

    Model
    8114P47L60
    Where
    middletown, Rhode Island: Home/Apartment/Condominium
    Who was involved
    Age 76, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Jun 14, 2023, sent to the company Jul 19, 2023, published by CPSC Aug 2, 2023

    The product, in the report: Electric range

    Caller stated that the range knobs have been stripped and cannot tell if the stove is on or off. He stated that the company was contacted but they are unwilling to replace the unsafe knobs unless he pays for the replacement. Caller believes that the replacement knobs will be still unsafe. Caller stated that they started experiencing the issue about 6 months ago and he has children in the home.

    Caller stated that he has only had the stove for 2 years. Caller feels that this range is a safety hazard and should be reported.

    Model
    MET8800FZ0
    Serial number
    DX2611393
    Bought from
    Menards, Ohio
    Bought
    Jun 5, 2021, about then
    Where
    Warren, Ohio: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  9. Hurt, no treatment

    Made Mar 27, 2023, sent to the company Mar 31, 2023, published by CPSC Apr 14, 2023

    The product, in the report: Stainless steel, Maytag oven.

    Our family was getting ready to make dinner. I was pre-heating our Maytag oven (there was nothing in it). It had been pre-heating for 7-10 minutes when our son walked into the kitchen as he smelled something. He noticed flames coming out of the vents that are located underneath the instrument panel of the stove. He yelled for us and my husband was able to pull the stove away from the wall within seconds of catching the wall behind it on fire. We cut the power to the house, but because the fire was inside the backing plate of the oven, we could not get to it without unscrewing the panel on the back. Nothing would be able to put the fire out without getting the plate off. However, the flames were coming out of the vents and areas around the back, they were beginning to get taller and closer to the ceiling. The backing plate was screwed into place and we needed to get tools in order to get it off. My husband sustained burns on his fingers from trying to get the plate off while flames filled the back. We got the plate off the back and put the fire out. The fire began in the motor of the convection fan, which was NOT in use. Our entire home was filled with smoke from the fire and the burning wires.

    Model
    MER8700DS1
    Serial number
    R54838112
    Where
    Silverdale, Washington: Home/Apartment/Condominium
    Who was involved
    Age 42, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  10. No one hurt

    Made Jan 13, 2023, sent to the company Jan 23, 2023, published by CPSC Feb 6, 2023

    The product, in the report: Maytag Electric Range, with smooth top, white, 5 burners, 30”

    I have a five year old Maytag electric range Model # MER8800FWI. This oven has a plastic vent piece on the top front portion of the door, to which the oven handle fastens. I had our dinner in the oven, and proceeded to attempt to open the door to change the rack position. When I did so, the plastic vent piece broke, and the entire handle assembly came off, allowing the outer glass front to tumble to the floor. Miraculously, the glass did not break, but had it shattered, the results could have been tragic. I find it difficult to understand why such a vital part, that is subjected to intense heat on a regular basis would be made of plastic, which becomes brittle from repeated heat.

    Model
    MER8800FWI
    Serial number
    R80710868
    Bought from
    Whirlpool Direct - Friends and family program
    Bought
    Feb 1, 2018, about then
    Where
    Castalia, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 76, Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Dec 2, 2022, sent to the company Dec 23, 2022, published by CPSC Jan 10, 2023

    The product, in the report: Whirlpool Corp, Maytag Electric Range Model MER8700DS1, Serial # R62563138, 3 wire, 12.4 KW @ 120/240 Volts, stainless steel range, single oven, 4 stovetop heating elements. Purchased at Home Depot 6/11/16

    Maytag Electric Range Model MER8700DS heating element catches fire, explodes and vaporizes the metal in the bottom of the oven resulting in a large hole. My wife and I had been cooking a turkey in the oven, at 325 degrees for about 3 hours when she came to get me and stated that she thought she saw flames coming from the bottom right side of the oven. I went to the oven and looked thru the glass window and did not see any flames. About 10 minutes later we were sitting in our living room with the rest of the family when we lost power in the house momentarily and all electronics reset themselves (our town loses power frequently and we were not concerned). About 5 minutes later, while still gathered in the living room, the power went out momentarily again and immediately turned back on. When the power came back on my wife heard a bang while I simultaneously heard a very loud, deep “humm” that lasted about 1 second or so which I assumed had come from the television speakers in the kitchen. Soon after this my wife went to check on our dinner and again informed me that she saw fire in the bottom of the oven. I went to the oven and looked thru the glass window. This time I did see blue colored flames rising up about 1” high and emanating from between the right-hand side of the oven and the floor of the oven cavity. I then examined the left-hand side of the oven and observed the same blue flames there at the bottom as well. I assumed at that moment that the heating element was burning out and it would need to replace it. I shut the oven off using the control panel and we removed the food. We continued to utilize the stove burners and the clock was still working at this time. The next day pulled the stove out from between our kitchen cabinets and unplugged it. I then opened the oven to remove the bottom pan of the oven that covers the heating element. As I reached inside the oven cavity I saw an oval shaped hole measuring approximately 1/2” x 3/4” located in the bottom rear of the cavity. I removed the screws holding the bottom of the oven to the frame, flipped it over and observed a tear drop shaped scorch mark along with “metal spatter balls” emanating like rays of sunshine from the scorch mark. This was all accompanied by a tan residue flowing out from the pointed end of the teardrop shape. It looked like a comet with a tail. From my years of working in a metal fabrication and welding shop I recognized this pattern. In my opinion, the hole in the metal had been welded and vaporized by an electric arc rather than melting due to overheating of the heating element. I next turned my attention to the heating element itself. The portion of the heating element below the hole in the pan was contorted and blown in half from the inside with charred, ragged, melted tares extending approximately 3” outward from the right hand-side of the fracture and 1” from the left-hand side of the fracture. I also observed that along almost the entire length of the heating element was severe pitting, charring and fusing of the heating element metal with the outer coating. I realized that I was very fortunate not to have been electrocuted when I touched the control panel to shut off the oven. Fortunately, no-one was injured at this time. The range is unplugged and I will be contacting Maytag to report this. I’m also hiring an electrician to examine my homes main electrical panel to determine if it needs to be repaired. At this point I don’t know the cause of the malfunction but it needs to be investigated and resolved before someone gets seriously injured.

    Model
    MER8700DS1
    Serial number
    R62563138
    Bought from
    Home Depot
    Bought
    Jun 11, 2016
    Where
    Rehoboth, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 54, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  12. No one hurt

    Made Jun 25, 2022, sent to the company Jun 30, 2022, published by CPSC Jul 15, 2022

    The product, in the report: Maytag electric range stainless steel

    Yes I have a newer electric range one time it works fine next time the temp switch sticks on maximum heat and burns up food and a fire hazard

    Model
    Mer8700DS1
    Serial number
    R43312741
    Bought from
    Sears
    Bought
    Sep 20, 2016, about then
    Where
    Maud, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  13. Hurt, no treatment

    Made Feb 9, 2021, sent to the company Mar 1, 2021, published by CPSC Mar 15, 2021

    The product, in the report: Maytag ELECTRIC KITCHEN RANGE / STAINLESS STEEL / STANDARD SIZE. Model MER8650FZ0

    1. INNER GLASS PANE OF OVEN DOOR SHATTERED SPONTANEOUSLY. 2. ELECTRIC KITCHEN RANGE WAS BEING USED. 3. REPORTING CONSUMER WAS USING PRODUCT. 4. PRODUCT WAS BEING USED FOR CONVECTION OVEN BAKING AT 360 DEGREES FOR APPROXIMATELY TWO (2) HOURS. 5. NO INJURIES HAPPENED WHILE ACTUALLY USING THE PRODUCT BUT COULD HAVE HAPPENED (E.G., CUTS AND BURNS), IF THE GLASS HAD SHATTERED WHILE THE REPORTING CONSUMER WAS OPENING THE DOOR, ETC. 6. REPORTING CONSUMER RECEIVED MINOR CUT ON THUMB WHILE VACUUMING GLASS FRAGMENTS FROM OVEN.

    Model
    MER8650FZ0
    UPC
    N/A
    Serial number
    R64512127
    Bought from
    BURNS & SONS
    Bought
    Jan 13, 2017
    Where
    MUSCATINE, Iowa: Home/Apartment/Condominium
    Who was involved
    Age 52, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand MAYTAG, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  14. No one hurt

    Made Jun 10, 2020, sent to the company Jul 1, 2020, published by CPSC Jul 23, 2020

    The product, in the report: Maytag electric wall oven purchased in or about 2016.

    The glass on the oven door shattered on my Maytag wall oven. The handle became loose on one end, and when we gently pulled on the handle to open the door to try to figure out how to replace the loose screw, the entire piece of internal glass on the oven door shattered.

    Most importantly, because there is no model number anywhere on the oven, we were told by Maytag (the manufacturer) that we will not be able to replace the glass because we are unable to locate a model number.

    The failure to apply a sturdy and durable model number to the oven is a huge oversight and misstep by the manufacturer. What a let down for the consumer. What is the result? That we must replace this oven. The consequences are that 1) an otherwise perfectly functioning oven will be added to our landfills and 2) we as a consumer need to spend money and time on getting a replacement oven. This is especially challenging during this economic crisis.

    Model
    don’t know
    UPC
    don’t know
    Serial number
    don’t know
    Bought from
    Pacific Appliance Repair
    Where
    San Francisco, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  15. No one hurt

    Made Oct 17, 2019, sent to the company Dec 13, 2019, published by CPSC Dec 31, 2019

    The product, in the report: Electric oven/range

    Caller stated that she was using the oven for about 45- 60mins at 370 degrees, she heard a sizzling noise and noticed black smoke dispersed from the rear of the unit. She immediately cancelled the operation to prevent a fire. Caller stated that the wiring harness on the side of the oven was charred. The company was contacted and they advised that a technician would be sent out. 10/17 The service technician came out and stated that the relay on the unit needed to be replaced but did not address the issue that a fire incident occurred.

    Caller stated that if she was not present she feels that the unit would have started a house fire and should be recalled.

    Model
    mer6757bas
    Serial number
    10147426lp
    Bought from
    American store, Wisconsin
    Bought
    May 1, 2010, about then
    Where
    Kenosha, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Sep 29, 2019, sent to the company Oct 21, 2019, published by CPSC Nov 4, 2019

    The product, in the report: Black double wall oven Maytag--model MEW6630DDB serial 19604109NJ.

    I am writing about Maytag’s wall double oven model MEW6630DDB serial 19604109NJ. I have gone through the phone call chain at  1-800-344-1274 with my complaint and then wrote Whirlpool/Maytag .My story is as follows.  On Thursday morning September 19, 2019, less than 15 minutes after leaving my kitchen.I was in my bedroom, I hear what sounds like a crash and glass breaking. Upon searching for the cause of this noise I find my top oven door COMPLETELY shattered with glass all over my 10.6 x 28.6 kitchen. NO the oven was NOT on and had not been in several days. The majority of the glass was on the floor beneath the oven, but there was chards everywhere, including the breakfast area and the dining room. Pieces were in the cooktop to the left of oven- on the countertop and all in the pantry floor to the right of the oven, the door was closed. It took an hour and a half to clean up and for the next 5 days we swept and mopped every day for fear of glass still looming on the floor. September 25, a piece was even found in the living room 20 - 22 feet away that could have flown that far or have been tracked but it was on the couch. This is and was DANGEROUS !  I understand my oven is 11 years old BUT I don’t care how old it is this should NOT have happened !  I was informed by Maytag that this is called Spontaneous Glass Breakage.  I looked it up and it said it was an uncommon happening. I have 3 grandchildren under the age of 10 who are at my house a lot.  I keep imaging them here and walking in front of the oven as this happened !!  I have 2 small dogs who had been in the kitchen with me right before this happened.  I keep being thankful that I left the kitchen with my dogs right before the explosion (it sounds and looked like and WAS an explosion) I do not feel sending a service technician out here (free of charge) and being willing to negotiate the price of repairs--which is impossible to do--is all the responsibility Whirlpool (Maytag) has in this situation. We are finding glass everyday !!!!

    Model
    model MEW6630DDB
    Serial number
    serial 19604109NJ.
    Where
    Baytown, Texas: Home/Apartment/Condominium
    Who was involved
    Age 64, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  17. No one hurt

    Made Jun 26, 2017, sent to the company Jun 26, 2018, published by CPSC Jul 11, 2018

    The product, in the report: Electric Range

    This consumer is reporting his electric range he purchased November 14, 2016 and had no problems until sometime around June 21, 2017 when he entered the kitchen and saw that his right rear burner was on and bright red although no one had been in the kitchen before this time. He turned the range off. This incident repeated itself Saturday morning June 24, 2017. The caller contacted the manufacturer who said they were transferring him to Safety but then the call failed. This same thing occurred with a second call to the manufacturer. He then contacted the retailer who is sending a repair tech June 28, 2017. There are no injuries being reported.

    As reported the stove top came on by itself. This happened because the brain of the computer shorts out from power surges. This happens often in the caller’s area. The tech that fixed by replacing the whole panel on the stove told caller this happens now and then. Maybe they should have some kind of safety device that would prevent this from happening. This could have burned down caller’s house. This is a scary incident! Can something be done so this will not happen again. Thanks, [REDACTED]

    Model
    WFE520S0FS
    Serial number
    R64214366
    Bought from
    Home Depot, Arizona
    Bought
    Nov 14, 2016
    Where
    Kingman, Arizona: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  18. No one hurt

    Made Nov 10, 2016, sent to the company Nov 21, 2016, published by CPSC Dec 6, 2016

    The product, in the report: Oven and range combination

    We own a Maytag Gemini oven and range combo. The model number is MER6872BAS. The serial number is 18487235CJ. Yesterday my 2 1/2 year old son stuck a spatula into a gap in the front underside of the range. The spatula touched the electrical contacts for the hot surface indicator light. Sparks flew, part of the spatula melted, and the breaker blew. Luckily the spatula had a plastic handle so he was not electrocuted. I’m not sure what the purpose of this hole is. I think this is a dangerous design and want to make sure that nobody else is hurt in the same way.

    Model
    MER6872BAS
    Serial number
    1848723CJ
    Where
    bozeman, Montana: Home/Apartment/Condominium
    Who was involved
    Age 2, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  19. Not said

    Made May 1, 2016, sent to the company May 9, 2016, published by CPSC May 23, 2016

    The product, in the report: Maytag electric smoothtop double oven range

    My oven door outer glass shattered unexpectedly.

    The oven is located in the kitchen of our home and is used an estimated 2 times per week, under normal conditions. It was not in use at the time of the incident, and I’m not aware of any damage that may have occurred to the door prior to this incident. The oven hadn’t been used for approximately 2 days.

    I was in the next room when I heard a loud pop and glass shattering. The outer glass had completely shattered onto the floor. As the glass lay on the floor, I heard it continuing to make a “pop” sound and the small pieces “jumped”.

    Model
    MER6775BAB
    Serial number
    10809350LC
    Bought from
    Sears
    Bought
    Oct 17, 2009
    Where
    East Hampton, Connecticut: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Unspecified
  20. No incident, no one hurt

    Made Feb 1, 2016, sent to the company Feb 10, 2016, published by CPSC Feb 25, 2016

    The product, in the report: ELECTRIC RANGE. Domestic cooking.

    Maytag Electric Range Model MER8800DS delivered March 2015. In normal baking operation the oven exhibited uncontrollable runaway overheating. The user (our tenant) observed the problem and turned off the oven before fire, injury, or other damage could occur. Maytag was notified but was not helpful.

    Model
    MER8800DS
    Bought from
    AUCTION MART, New York
    Bought
    Mar 1, 2015
    Where
    LIBERTY, New York: Home/Apartment/Condominium
    Who was involved
    Age 53, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand MAYTAG, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  21. No one hurt

    Made Jan 23, 2016, sent to the company Feb 2, 2016, published by CPSC Feb 18, 2016

    The product, in the report: Maytag Gemini Black Electric Cooktop with Double Oven

    My Maytag Gemini upper oven broiler coil caught on fire while toasting two soon to be grilled cheese with tomato sandwiches earlier today. Less than two minutes after getting the fire extinguished with baking soda, I walked away from the oven. A few seconds later, I heard the sound of breaking glass. As I turned around, I saw hundreds of glass shards and pieces on the kitchen floor from the top oven door. This was totally unexpected as the oven was already compromised.

    Model
    MER6550 (not sure)
    Bought from
    Clark Appliance, Indiana
    Where
    Zionsville, Indiana: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made Jan 7, 2016, sent to the company Jan 15, 2016, published by CPSC Feb 3, 2016

    The product, in the report: Maytag electric range, Model #MER7662xx

    Entire outside oven door exploded. Oven was not on and had not been on for more than 24 hours. No injuries thankfully because no one was standing in front of the stove. Maytag Model #MER7662xx, Serial #R13942436, purchased 10-28-11, installed 11-3-11.

    Model
    MER7662xx
    Serial number
    R13942436
    Bought from
    Home Depot
    Bought
    Oct 28, 2011
    Where
    Clarendon Hills, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  23. Hurt, care not known

    Made Nov 20, 2015, sent to the company Dec 1, 2015, published by CPSC Dec 15, 2015

    The product, in the report: Maytag by Whirlpool model CWE4800ACS14. Serial Number: Stainless steel electric oven.

    This is for an electric oven inset into a wall. During cooking, when I opened the oven I was received a sustained electrical shock through the handle of the oven. There were no injuries as the shock was minor, but it continued. Upon measuring the door to ground, it was floating at 55VAC. This is with a properly grounded oven on a 3-wire electrical system for a pre-1996 home. The manufacturer sent out a repair tech who tugged on wires and said it was obviously a fault with the home. The oven has been in use for four years with no issues previous to this.

    Model
    CWE4800ACS14
    Serial number
    D21014964
    Bought from
    ajmadison.com
    Bought
    Dec 6, 2012, about then
    Where
    Zachary, Louisiana: Home/Apartment/Condominium
    Who was involved
    Age 26, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, Level of care not known
  24. No one hurt

    Made Oct 2, 2015, sent to the company Oct 9, 2015, published by CPSC Oct 26, 2015

    The product, in the report: Maytag Electric Range/Oven Model #MER5765RAW

    I was preheating oven and there was a hissing sound followed by a pop and then a FireBall exploded in the lower part of the oven.

    Model
    MER5765RAW
    Serial number
    10082848GV
    Bought from
    Macon Appliance
    Bought
    Dec 1, 2006
    Where
    Franklin, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  25. No one hurt

    Made Sep 24, 2015, sent to the company Nov 9, 2015, published by CPSC Nov 24, 2015

    The product, in the report: Electric Range Date Manufactured: 2001

    09/23/2015 - The oven was on at 350 degrees Fahrenheit for approximately one hour when the consumer smelled fire. When she opened the oven door, she noticed there were flames coming from the oven’s bottom coil. The consumer proceeded to turn off the oven. When the consumer reopened the oven door, the fire had gone out. She noticed the coil had split open, with its wiring exposed. This appears to be where the fire commenced.

    The consumer unplugged the range from the wall.

    The consumer has no injuries nor previous incidents to report. The consumer believes this product poses a safety hazard.

    Model
    Model Number: Magic Chef - Model Number: CER1115AAW
    UPC
    Unknown
    Serial number
    13214123LC
    Bought from
    Unknown
    Where
    South Park, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 61, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  26. No one hurt

    Made Sep 21, 2015, sent to the company Jan 6, 2016, published by CPSC Jan 21, 2016

    The product, in the report: electric range

    ()4/2015) The consumer stated that the handle on the oven door has vents behind it. When the oven is in use, the oven door gets very hot. The consumer also stated that the storage drawer under the oven gets very hot.

    No injuries reported.

    The consumer stated that she has a safety concern for the unit.

    Model
    MER8700DSI
    Serial number
    R45020608
    Bought from
    Home Depot, Florida
    Bought
    Mar 28, 2015
    Where
    Winter Springs, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  27. No one hurt

    Made Feb 1, 2015, sent to the company Feb 9, 2015, published by CPSC Feb 25, 2015

    The product, in the report: Maytag Gemini electric double oven glasstop stove. The model # for the stove in this report is: MER6757BAW The serial # for the stove in this report is: 15939872PC

    On 1/31/15 I was cooking a pot roast in the lower oven of an electric Maytag Gemini double oven glass top stove. I took the ceramic roasting pan out of the oven and put it on the stovetop in order to check on the doneness of the food. I removed the lid, saw that it still needed more time and put the roast back in the oven. When I returned about 15 minutes later, the glass top had shattered in one spot and had several cracks extending the length and width of the stovetop. There were glass splinters all over the kitchen near the stove. This did NOT happen while I had the roast on the stovetop.

    Model
    MER6757BAW
    Serial number
    15939872PC
    Bought from
    Daugherty’s Maytag Home Appliance Center, Oregon
    Bought
    May 18, 2011, about then
    Where
    Charleston, Oregon: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag Gemini, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  28. No one hurt

    Made Jan 2, 2015, sent to the company Jan 9, 2015, published by CPSC Jan 26, 2015

    The product, in the report: Maytag range model cre9590ccw

    Maytag electric range started to burn when oven was turned on and fire was at the baking element connection and broiler connection, burned terminal off

    Model
    cre9590ccw
    Serial number
    11077891ms
    Where
    Barkhamsted, Connecticut: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  29. No one hurt

    Made Aug 7, 2014, sent to the company Aug 29, 2014, published by CPSC Sep 15, 2014

    The product, in the report: Maytag electric range

    Maytag electric range was turning on by itself, we awoke to a smoke filled house. We had to unplug the range,we threw the breaker. I contacted Maytag, they made an appointment with Howie Voigt to look at the range. No service fee. A tech came to the house, knew right away what had to be replaced. He informed me that there would be NO charge at all. He returned several days later with the part installed it and left. A week and a half later I received a bill for $185.92. I contacted Howie Voigt and complained and was told the tech must have misunderstood the paper work when he told me there would be no charge. I was informed during this call the only thing covered by Maytag was the cost of labor. When I said again I was told there was not going to be any charge the person at Voigt’ said I had to take up the issue with Maytag. I called Maytag and was told the problem was with Howie Voigt and it was Howie Voihts mistake. I am unsure if I knew what the cost was going to be if l would have had the repair done or purchase a new range, but since I was told there would not be a charge the repair was made and now I have a bill for close to $200.00.

    Model
    MER57550AQ
    Serial number
    17539314EV
    Bought
    Dec 27, 2004
    Where
    Appleton, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 54, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  30. Not said

    Made Jun 25, 2014, sent to the company Jul 3, 2014, published by CPSC Jul 18, 2014

    The product, in the report: Sears Maytag electric smooth top double oven range precision touch 750 series

    Sears Maytag electric smooth top double oven range precision touch 750 series Gemini Outer top oven glass exploded

    Model
    Mer6775baf
    Serial number
    10590507jr
    Bought from
    Sears
    Bought
    Nov 19, 2006
    Where
    Unspecified: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Unspecified
  31. No one hurt

    Made Jun 21, 2014, sent to the company Jun 30, 2014, published by CPSC Jul 15, 2014

    The product, in the report: Maytag Gemini double oven electrici

    I turned on the top oven broiler to the temperature of 400. I rarely use this as a broiler. I was letting it warm up when I heard a popping sound. I looked at the oven and saw a fire and sparks. I turn the oven off. When it cooled down I saw that the broiler coil had broken into pieces. The oven was empty at the time.

    I went on the web and googled maytag Gemini oven fire and saw that others had similar experiences. Someone has even posted a video of this experience. It seems dangerous.

    Model
    Mer6772bas
    Serial number
    20951949ea
    Bought from
    Sears, Virginia
    Bought
    Feb 21, 2014
    Where
    Chantilly, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 59, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  32. No one hurt

    Made Mar 24, 2014, sent to the company Apr 1, 2014, published by CPSC Apr 15, 2014

    The product, in the report: Maytag Gemini 30 inch smoothtop range, electric, double door

    Maytag Gemini electric smoothtop 30 inch double door range, model number MER6755AAB, serial number 19086483LN. While cooking at 450 degrees bottom heating element in lower section of oven overheated at one section of the element and large sparks shot out. Power was turned off to stove & door shut to contain smoke. This stove is a serious fire hazard. If this had happened when I was not next to the oven and had not noticed, a fire could have started.

    Model
    MER6755AAB
    Serial number
    19086483LN
    Where
    Portsmouth, Rhode Island: Home/Apartment/Condominium
    Who was involved
    Age 38, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag Gemini, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  33. No one hurt

    Made Nov 30, 2013, sent to the company Dec 9, 2013, published by CPSC Dec 23, 2013

    The product, in the report: White Maytag Range with glass cooktop

    This morning we awoke to our fire alarm sounding. We jumped out of bed and upon entering the kitchen found our Maytag range smoking from the upper control panel. We quickly unplugged the range and the fire subsided. The range was not in use when this occurred.

    After allowing the area to cool down, I pulled the back access panel and the control board was melted and was what had caught fire.

    We purchased this range new from a local appliance dealer in October 2009. While it is 4 years old, this type of short circuit and fire should never happen to this type of appliance.

    We are thankful that our alarm awoke us before this got out of hand. It is is of great concern that it did happen so we are reporting this to your company as well as the Consumer Product Safety Commission.

    Upon examining the potential to repair this Range, the cost of parts exceeds the cost of a new range as the control panel as well as much of the wiring harnesses will require replacement and our confidence in this range cannot be repaired. Pictures are available and can be sent if needed.

    This certainly isn’t what we expected when we invested in our first Maytag purchase. Disappointing is all I can say at this point.

    Respectfully [REDACTED]

    Model
    MERH752BAW
    Serial number
    15944629
    Bought from
    Good Deals Appliance
    Bought
    Oct 4, 2009
    Where
    N. Ft. Myers, Florida: Home/Apartment/Condominium
    Who was involved
    Age 29, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  34. Seen by a doctor or nurse

    Made Nov 7, 2013, sent to the company Nov 26, 2013, published by CPSC Dec 11, 2013

    The product, in the report: Electric Range

    Consumer stated that her 9 months old grandson burnt 3 of his fingers on his left hand on the oven drawer door. The oven was just turned off after using being used at 450 degrees, he was crawling around and used the oven drawer to hold onto to pull himself up. He was taken to emergency room at Lutheran Pediatrics where he was treated for 2nd degree burns.

    She had never noticed that the drawer gets that hot. The oven drawer was never used while using the oven. 10/18/13 The manufacturer was contacted and she was advised that a technician would be sent out. A technician came out and advised that there was nothing to correct it, it was designed that way.

    She feels that this oven is a safety hazard and should be reported. The product is not part of a recall.

    UPDATE FROM CONSUMER: She would like a removable label to be affixed on the bottom drawer that indicates it becomes hot enough to burn when the oven is on and written in the owner’s manual under “Safety.”

    Model
    mer5752baq
    Serial number
    15386878na
    Bought from
    Mountain Maytag, Colorado
    Bought
    Jan 28, 2008
    Where
    Arvada, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 0, Male
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  35. No one hurt

    Made Nov 1, 2013, sent to the company Dec 6, 2013, published by CPSC Dec 20, 2013

    The product, in the report: Electric Range

    Caller is reporting that her electric range back right burner turned on by itself sometime in 2008 but she took the coil out and never used it again.

    She is reporting today that her oven sporadically shuts all power down with all lights going off and then other times comes on with no warning with all lights lit and the ability to use the oven restored.

    Caller is reporting this as a safety issue due to the belief that the unit may have an electrical short in it.

    There have been no injuries.

    Caller has contacted the manufacturer.

    The mfr did sent a technician out to evaluate it and it would cost $379 to fix it. The mfr would not stand behind it and it would be owner’s expense.

    Model
    MER5511BAW
    Serial number
    14259890AX
    Bought from
    Home Depot, Minnesota
    Bought
    Feb 15, 2003, about then
    Where
    Ashby, Minnesota: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  36. No one hurt

    Made Sep 8, 2013, sent to the company Sep 16, 2013, published by CPSC Sep 30, 2013

    The product, in the report: Free-standing electric oven and range. Had digital display for oven controls, four elements on range (two small, two large), and is self cleaning.

    Oven broiler turned on by itself. Not long after using for baking (did not use broil option), the oven broiler turned on, overheated, started smoking, then started beeping with a “F1” on the display. Selecting cancel did not turn off the broiler. Had to move the hot oven away from the wall and unplug it. Once cooled, tried plugging it in, but the broiler element immediately turned on (became red hot in about 5 seconds).

    It appears that the broiler relay switch is shorted out.

    Model
    MER5550BAW
    Serial number
    11522468ZK
    Where
    Aurora, Colorado: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  37. No one hurt

    Made Jul 24, 2013, sent to the company Aug 1, 2013, published by CPSC Aug 15, 2013

    The product, in the report: Maytag, electric range stove. Maytag Electrical Range Stove Model MER4530AAW Serial 14522537WK

    I was watching television when I smelled something burning in the kitchen and the entire room was extremely hot. I rushed to the kitchen, opened the oven door, and saw that the broiler was beaming orange, super hot (probably over 500 degrees) - the broiler had turned itself on. I was not able to turn it off (pushed every single button, tried to turn the oven on, etc) but to no avail. So I unplugged the oven from the power outlet.

    Model
    MER4530AAW
    UPC
    Unsure
    Serial number
    14522537WK
    Bought from
    Unsure
    Where
    Schertz, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  38. No one hurt

    Made Jul 11, 2013, sent to the company Jul 19, 2013, published by CPSC Aug 9, 2013

    The product, in the report: Ellectric oven

    Oven had been heated to 425 degrees. I was not facing the oven when I heard the glass shatter all over the whole kitchen floor. Thousands of small pieces . Smaller interior glass behind the large tempered glass is fine. Frightened!!!! Need to call manufacturer????

    Model
    precision touch control 500 electric smooth top
    Where
    Portland, Oregon: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  39. No one hurt

    Made Jul 6, 2013, sent to the company Jul 15, 2013, published by CPSC Jul 29, 2013

    The product, in the report: Electric freestanding range/oven

    I preheated my new oven to 450 degrees, the put in a pan of food to bake. I closed the door and left the room, about 3-4 minutes later I heard a loud crash and ran back into the kitchen to find that my inner oven door had exploded into a million pieces.

    Model
    MER8674AS
    Serial number
    R32127928
    Bought from
    Home Depot
    Bought
    May 25, 2013
    Where
    Tunnel Hill, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 50, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  40. No one hurt

    Made May 17, 2013, sent to the company Jun 4, 2013, published by CPSC Jun 18, 2013

    The product, in the report: freestanding electric range

    (05/16/2013) The consumer stated that she contacted Maytag. A technician came out. The technician will replace the glass next week.

    (05/16/2013) The consumer stated that the glass in her oven door exploded during the night. The consumer stated that she heard something but couldn’t figure out what happened. She also stated that when she first got the range, she used the self-cleaning cycle. She stated that the metal inside around the window turned to a darker rusted color. The consumer stated that she does not use the oven very often

    Model
    MER5750BAW
    Serial number
    11245138AV
    Bought from
    Best Buy, California
    Bought
    Dec 9, 2002
    Where
    Laguna Woods, California: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  41. No one hurt

    Made May 8, 2013, sent to the company May 15, 2013, published by CPSC May 30, 2013

    The product, in the report: Maytag “Gemini Series” electric Oven/Stove (double oven with glass cooktop)-Model#MER6872BAS

    I wanted to alert you to a possible FIRE HAZARD in an electric oven/stove that I own (Maytag Gemini series), and whose model number is MER6872BAS. Recently, the rocker-type switch on the right side of the control panel that allows the user to switch between a large and a small stove burner (manufacturer’s Part #74006467) became “frozen”/inoperable. Around that time it was noticed that an electrical burning smell was experienced but the source was never pinpointed. Upon further investigation, it was found that the switch apparently became very overheated and actually melted the interior components of the switch as well as the exterior housing. Is there any kind of a recall that has been issued for this part or this model oven/stove in general? Please advise. Thank you.

    Model
    “Gemini Series” electric Oven/Stove MER6872BAS
    Serial number
    20667901CR
    Bought from
    Manny’s TV and Appliances
    Bought
    Jan 1, 2003, about then
    Where
    Ludlow, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  42. No one hurt

    Made Feb 20, 2013, sent to the company Mar 14, 2013, published by CPSC Mar 28, 2013

    The product, in the report: Maytag Performa Electric Range Smoothtop

    My husband and I purchased the Maytag Performa Electric Range with the Glass Cooktop and Self-Clean Oven for our new home which we moved into on Oct. 1, 2008. I hadn’t used my oven very much so it wasn’t very dirty but decided to try the self-cleaning oven anyhow around the middle of Dec., 2012. I read and followed the directions, but when I tried to move the locking lever to the right, it only went a little past halfway. So I called the number for the Maytag Stove, spoke to a woman there and was told that was correct and to verify that it was locked, I would see the word “lock” lit up by the clock. So I proceeded to turn it on. The next day I wiped out the small amount of residue and put the racks back in. Several days later when I opened my cabinet door next to the top side of the oven door, I noticed that the finish had been melted off my cabinet door. I checked the cabinet door on the other side of the oven door and found the same problem. I was shocked and upset, especially since my house is only 4 years old. I had the same kind of Maytag Range at my former house, the lock lever went all the way to the right and it did a beautiful cleaning job without any damage. I have since mentioned it to a couple of my neighbors and now they are afraid to “clean” their ovens and have noticed also that their oven door does not close tightly. I called the Maytag Stove number to let them know and they blamed it on the installer. When I called the company the stove was purchased from, they gave me the phone number for a service repair who charges for a house call plus so much for every 15 minutes additional. I feel something is wrong with the construction or insulation so therefore Maytag should be responsible for their stove and replacements of my cabinet doors.

    Model
    MER5752BAW/Maytag Performa
    UPC
    n/a
    Serial number
    15707181NP
    Bought from
    Warehouse Cabinets
    Bought
    Apr 21, 2008
    Where
    Brook Park, Ohio: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  43. No one hurt

    Made Feb 2, 2013, sent to the company Feb 11, 2013, published by CPSC Feb 26, 2013

    The product, in the report: Maytag Electric Range Oven White Model # MER5555QAW Serial # 27877791LE

    This is in regards to my Maytag Range model #MER5555QAW, serial number 27877791LE. I had already had my oven preheating and was getting my muffin batter ready when I noticed there were flames under the floor of the oven on the right side. I could see fire through the holes/vents where the heat comes from the heating elements. I saw sparks and flames rising up into the oven. I opened the oven and the flames got worse. I then closed it and called my husband. I grabbed my son who was playing on the floor and backed away so my husband could look at the oven. He turned the oven off and kept the door shut until the flames died off. Now the oven element no longer works. The heating element is underneath the floor of the oven and never comes into contact with food. Our oven is clean and has no grease or anything that would have gotten into the vents to the heating element that caught fire. I usually just bake breads and things that never spill. There is no reason for a heating element in my oven to catch fire. Especially when the element is under the floor of the oven and does not come into contact with food drips like the older ovens used to.

    Model
    MER55555QAW
    Serial number
    27877791LE
    Bought from
    The Home Depot
    Bought
    Apr 18, 2007
    Where
    Decatur, United States: Home/Apartment/Condominium
    Who was involved
    Age 2, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  44. Hurt, no treatment

    Made Jan 14, 2013, sent to the company Jan 29, 2013, published by CPSC Feb 12, 2013

    The product, in the report: Maytag Wall Oven Model#MEW5627 DDW Serial # 11719305GE

    I purchased a Maytag Electric Wall Oven Model# MEW5627DDW, Serial #11719305GE from Lowe’s in Toledo, Ohio on August 25th, 2005. On September 15th, 2010 the oven was on and the oven spontaneously switched to broil, burning and igniting the food in the oven. I contacted Maytag and was told the control panel had failed. They admitted no liability, but discounted the part and I had a new panel installed. Yesterday (1/13/2013), the same failure occurred. I will re-contact Maytag. I believe this problem represents a serious fire hazard, as a spontaneous change from “bake” to “broil” can obviously cause food to burn and ignite. If this has happened twice to me, I suspect it has happened to others. I would like your help in investigating this issue, and get the Company to respond appropriately. Many Thanks!

    Model
    MEW5627DDW
    Serial number
    11719305GE
    Bought from
    Lowe’s, Ohio
    Bought
    Apr 25, 2005
    Where
    Toledo, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 53, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  45. No one hurt

    Made Jan 2, 2013, sent to the company Jan 18, 2013, published by CPSC Feb 4, 2013

    The product, in the report: Maytag Gemini electric slide in range and double oven

    My Maytag Gemini range upper oven door exploded while not in use. The oven had not been used in at least 24 hours. Pieces of glass filled the upper and lower ovens,

    Model
    MER6775AAQ
    Serial number
    10553747EX
    Bought from
    EP Appliance
    Bought
    Mar 16, 2005
    Where
    Eden Prairie, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  46. Hurt, no treatment

    Made Dec 22, 2012, sent to the company Jan 8, 2013, published by CPSC Jan 23, 2013

    The product, in the report: Maytag 6.2 cu.ft. capacity electric range with dual-choice and speed heat elements.

    Maytag 6.2 cu. ft. Electric Range MER8674AS

    Oven vent gets extremely hot. My daughter was baking cookies and when she reached for the handle to open the oven the vent burned her wrist.

    Model
    MER8674AS
    Serial number
    R22918892
    Bought from
    Home Depot
    Bought
    Dec 14, 2012
    Where
    Hamilton, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 18, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  47. No one hurt

    Made Nov 26, 2012, sent to the company Dec 19, 2012, published by CPSC Jan 7, 2013

    The product, in the report: Maytag electric built-in cooktop

    i bought a Maytag electric built-in cooktop product model Number MEC7430WB on 1/28/2011 from Home depot in Tampa florida and was professionally installed; last night i had finished cooking on the front right burner for over 5 minutes when i heard a loud noise with fire spark from the middle of the cook top diagonally to the one i had used; i thought the whole stove was going to go up in flames; but then it sizzled down, but the cook top light stayed on and will not go off and the back burner is now not working even though that was not turned on when the spark happened. i feel this present a fire hazard.

    Model
    Maytag electric built-in cooktop MEC743WB
    Serial number
    sku # 407-510
    Bought from
    Home Depot
    Bought
    Jan 28, 2011
    Where
    lutz, Florida: Home/Apartment/Condominium
    Who was involved
    Age 59, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Maytag electric built-in cooktop MEC743WB, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Nov 15, 2012, sent to the company Dec 7, 2012, published by CPSC Dec 21, 2012

    The product, in the report: Maytag Electric Range Smoothtop Oven

    Glass front on oven door of Maytag Electric Smooth Top Range shatters and breaks without warning in middle of night. I own a Maytag Electric Smooth Top Range purchased in December 2009 from Nebraska Furniture Mart in Omaha, Nebraska. In the early morning hours of November 14, 2012, my wife went downstairs to our kitchen and to her shock found the outside glass window on the door of the Maytag oven had shattered and was strewn on the floor in front of the oven. The oven had been used at about 6:30 pm the night before and the incident occurred between 12:15 am and 3:30 am. I do not know how often this occurs but this is a major safety hazard. Can’t imagine if a small child would have been standing by this and it happened. Very dangerous. My wife is extremely shaken by this event and even hesitant about using the oven even after it will be fixed. Thanks for your efforts to address this incident.

    Model
    MER8772WB 0
    Serial number
    RY3210113
    Bought from
    Nebraska Furniture Mart Omaha, Nebraska
    Bought
    Dec 6, 2009
    Where
    Papillion, Nebraska: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  49. No one hurt

    Made Nov 15, 2012, sent to the company Dec 10, 2012, published by CPSC Dec 26, 2012

    The product, in the report: Maytag Precision Touch Control 700 Electric Smoothtop Range

    I have a Maytag Percision Touch Control 700 Electronic Smoothtop Range that I purchased in 2005. The glass on the front of the door fell out as I opened the oven. It is held in place mostly by a spongy, double stick tape that failed on the range side. I put it back in, tightened all the screws, and it fell out again. I doesn’t stay in without the tape. I see this as a design flaw, using tape that fails under high temperature in a stove! I wasn’t injured, and the glass didn’t break, but I can see where people could be injured. The glass probably wouldn’t break, since it’s tempered and it only falls a little way. (and the fall is broken by your feet!)

    Model
    Precision Touch Control 700 Eletric Smoothtop Range
    Bought
    Apr 20, 2005, about then
    Where
    Saint Cloud, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 48, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  50. No one hurt

    Made Oct 1, 2012, sent to the company Oct 9, 2012, published by CPSC Oct 23, 2012

    The product, in the report: Maytag electric Oven - Model MER5752BAB Serial - 13348983JJ

    On Thursday, September 20, 2012 I was at my mother’s home making cookies. A few minutes after I turned the oven on there was a white flash in the oven. I was standing in the kitchen with my eleven year old son. I reached over an immediately flipped off the oven. My son saw a huge flame inside the oven. My son didn’t tell me about the huge flame until after the whole experience was over. After I flipped off the oven I looked inside to see what had happen. The coil in the oven was still on fire. The flame had died down when I turned off the oven. I usually walk away from the oven while I’m waiting for the oven to warm up. I was so thankful that on this day that I was in the kitchen & able to flip the oven off right away. If I hadn’t of flipped off the oven when I did the whole kitchen would of been in flames in minutes. My concern is the builder used Maytag ovens in all the homes in this community. My mother’s home was built in 2006 but remained empty for several years until she purchased the home in March 2009 as a foreclosure. The oven handle had also broke off before this incident had happen. We were getting ready to have the handle repaired before the coil had caught on fire. I have never known an oven handle to break on an oven before. We are very concerned about this oven.

    Model
    MER5752BAB
    Serial number
    13348983JJ
    Where
    Fort Myers, Florida: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  51. No one hurt

    Made Sep 13, 2012, sent to the company Sep 20, 2012, published by CPSC Oct 4, 2012

    The product, in the report: Maytag Freestanding 30” Glass-top Electric Range

    We purchased a new Maytag Range, model number MER7662WW Serial number R 22311920 and during our first actual usage of the oven while heating a pizza, the inside glass imploded and showered glass all over the inside of the oven.

    Model
    MER7662WW/ Freestanding 30” Glass-top Electric Range
    Serial number
    R22311920
    Bought from
    Home Depot, Oregon
    Bought
    Jul 3, 2012, about then
    Where
    Vancouver, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  52. No one hurt

    Made Aug 7, 2012, sent to the company Jun 24, 2013, published by CPSC Jul 9, 2013

    The product, in the report: Smooth top Electric range

    The consumer stated that he smelled an electrical burning odor and he went into the kitchen and saw smoke. The consumer stated that the smoke was coming from the area where the range was located. The consumer stated that he shut the circuit breaker off.

    He stated that his son saw sparks coming from under the control panel. The smoke took approximately 1 ½ hours to dissipate. The consumer stated that damages was limited to the range. The control panel was completely melted.

    The consumer stated that no one was injured.

    The consumer stated that he had not contacted the manufacturer.

    Model
    CHE9800BCE
    Serial number
    31665499SQ
    Bought from
    Neal’s tire & appliance, Alabama
    Bought
    Apr 26, 1998
    Where
    Rogersville, Alabama: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  53. No one hurt

    Made Aug 2, 2012, sent to the company Aug 16, 2012, published by CPSC Aug 30, 2012

    The product, in the report: Maytag SuperCapacity Electric Range, Model # MER5530AAH, Serial #15668450WS

    Hardly any of the burners work correctly on the Maytag Electric Range Super Capicity, Model #MER5530AAH (mostly they do not get as hot as they should), but now we had the one we can still use on “4” cooking bacon and suddenly it got red hot. My friend said it has been doing this for a while and did it while his daughter was using it. He said you cannot turn it down but have to turn it off and wait a few minutes and turn it back on.

    Model
    MER5530AAH
    Serial number
    15668450WS
    Bought from
    No longer in business
    Bought
    Jan 15, 2000, about then
    Where
    Eden Prairie, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  54. No one hurt

    Made Apr 9, 2012, sent to the company Apr 16, 2012, published by CPSC Apr 30, 2012

    The product, in the report: Maytag Gemini Double electric oven MER6755AAB

    I purchased a Maytag electric double oven range Model MER6755AAB in October 2005. Yesterday we used the bottom oven: baking meat in a deep pan.

    The oven was on for over an hour and working fine, then the bottom coil of the bottom oven actually started flaming by itself, and the flame curled around on the coil, and then went out.

    There was no grease or food on the coil to burn. Nothing was dripping on to the coil. There was no food or grease on the bottom of the oven to catch fire. Had there been a shallow pan or anything near the coil, there would have been a big fire.

    The fire went out by itself; we shut off the oven.

    We restarted the oven, and the bottom coil would not heat up. There is rough corrosion on the coil where it was burning. The burnt area is not near the electrical connection.

    I have ordered a replacement part, which has not yet arrived. We’re certainly not using the oven until the part has been replaced.

    Model
    MER6755AAB
    Bought from
    Stuart Kitchens, Virginia
    Bought
    Oct 15, 2005
    Where
    Amissville, Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  55. No one hurt

    Made Mar 29, 2012, sent to the company Apr 5, 2012, published by CPSC Apr 19, 2012

    The product, in the report: Maytag Oven/Range: Advanced Cooking System, Super Capacity Plus Oven/Range Model: MER5730BAW Color: White Electric Model

    The oven broiler of our Maytag Electric Over Model: MER5730BAW randomly turned on and would not cancel or shut off. Fault Warning Appeared and broiler glowed red hot producing enough heat to begin heating a tepot of water on the ceramic surface had to be shut off at circuit breaker. The broiler coil and stove took approximately 2 hrs to cool. If someone had not been home there was a huge fire potential due to this issue.

    Model
    MER5730BAW
    Serial number
    12654113ZU
    Bought
    Jan 1, 2002, about then
    Where
    San Antonio, Texas: Home/Apartment/Condominium
    Who was involved
    Age 43, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  56. No one hurt

    Made Mar 12, 2012, sent to the company Mar 19, 2012, published by CPSC Apr 9, 2012

    The product, in the report: Ceramic top electric range. Model # CRE9600CCE Serial # 20414823QU

    We have a Maytag ceramic top range. On Friday (3/9) night, my wife was baking chicken when all of a sudden there was a loud crackling noise coming from the oven. There were flames and sparks flying. We shut the oven off and called the fire department. They came and said the heating element was the cause. The range is not new but 2-3 years ago, Maytag ha da recall due to heating element issues. We filled out the necessary paperwork and the service company came and replaced the heating element. Should the element have failed in this manner which could be a real safety hazard? Thank you.

    Model
    CRE9600CCE
    Serial number
    20414823QU
    Where
    Norfolk, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  57. No one hurt

    Made Feb 19, 2012, sent to the company Feb 28, 2012, published by CPSC Mar 13, 2012

    The product, in the report: Maytag electric range

    There was a large blue flash that came from the back of the unit. This caused the oven to function eratically. When the rear panel was removed it was observed that the one wire connection for the broiler unit was installed too closely (off center) to the hole in the metal frame it passes through. A char in the metal along with burned insulation were noticed indicating that the wire had arced due to the improperly assemebled broiler connection. A rubber grommet protecting the edges of the metal or a rubber shield over the connection would be an extra measure of saftey in the event a part is carelesly installed as in this unit.

    Model
    MERH752CAS
    Serial number
    140579633LL
    Bought from
    Home Depot
    Bought
    Feb 2, 2007, about then
    Where
    Lincolnton, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  58. No one hurt

    Made Jan 30, 2012, sent to the company Feb 6, 2012, published by CPSC Feb 21, 2012

    The product, in the report: Kitchen range with oven

    Item: Maytag Range, model MER5721BAQ serial number 12690522ZU Oven overheats with severe fire potential. The relay that controls the AC power to the oven heating element short circuited permanently in the “ON” position providing power to the heating element that could not be turned off using the controls on the range. The contacts in the oven relay welded together in the ON position. The only way to stop the oven from getting hotter and hotter is to unplug the range or turn off the AC circuit breaker. Fortunately I was home at the time and discovered the overheating oven. Had I not been home, had not noticed the oven overheating, or if I had used the timer to activate the oven the results could have been disasterous.

    Being an engineer by trade I examined the condition and discovered that a NAIS/Panasonic/Aeromat relay model JW2H-T-F-DC24V-Y8-H had malfunctioned, the contacts welded together permanently in the ON position, supplied uncontrolled power to the oven heating element. The relay is located in the oven clock electronics assembly. The relay directly controls the application of 240 VAC to the oven heating element.

    Further examination of the oven electrical schematic reveals there is no overtemp fuse or other device to prevent thermal runaway once the relay fails.

    This is a serious fire safety hazard deserving of expedited handling.

    Model
    Maytag model MER5721BAQ
    Serial number
    126905222ZU
    Bought from
    Daugherty Hardware
    Where
    Duluth, Minnesota: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  59. Hurt, no treatment

    Made Dec 30, 2011, sent to the company Jan 9, 2012, published by CPSC Jan 24, 2012

    The product, in the report: Maytag electric 30” free-standing range, stainless steel

    I have a Maytag YMER8875WS range that I purchased in June 2011. When I put my turkey in the oven on Christmas day, the rack fell down. The sides of the oven have expanded to the racks are no longer wide enough to fit securely. I suffered a burn on the inside of my left forearm and on the back of my right hand. The Maytag tech checked the range and agreed that the oven liner has bowed outwards. A new range has been ordered for me.

    I the meantime, I have researched this online and discovered it is an extremely common problem, especially with Kenmore ranges. There is a huge potential risk of serious injury to people using these defective ranges, yet the manufacturer doesn’t seem to acknowledge the problem.

    Model
    YMER8875WS
    Serial number
    R11215014
    Bought from
    Gord’s Maytag, British Columbia
    Bought
    Jun 20, 2011
    Where
    Kamloops, Canada: Home/Apartment/Condominium
    Who was involved
    Age 53, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  60. No one hurt

    Made Dec 7, 2011, sent to the company Jan 13, 2012, published by CPSC Jan 30, 2012

    The product, in the report: Maytag Electric Single Door Wall Oven

    The consumer stated that her electric wall oven is a potential safety hazard as the control element will not shut off when the consumer turns off the dial. The consumer stated that the unit caught fire last year. The oven was on for a few seconds before it caught fire and was set to bake at 275 degrees. The consumer stopped the fire by shutting off the circuit breaker. The consumer called the fire department and they arrived after the consumer was able douse the flames.

    When the incident took place the oven read that it was at 500 degrees. The consumer has a single wall oven.

    The consumer checked that her product is not on recall and found that other consumer’s have experiencing the same issues with this product. The consumer called the firm to fix the unit in 2001 and the solution never fixed the hazard with the range. The consumer has had the same issues with the range over the last 10 years and cannot count how many times these incident have occurred but would suggest maybe 20-30 times. Consumer’s aunt had same problem with the same product.

    The consumer called the retailer, who is no longer in business for the last 10 years. Similar to the firm, their repair for the product was insufficient and never fixed the range. The consumer was told that the on/off switch was made too close together which results in the product not turning on or turning on spontaneously.

    Model
    W30400P
    Serial number
    F12240812YS
    Bought from
    Kennedy-Hahn Appliances, Wisconsin
    Bought
    Sep 15, 2001, about then
    Where
    Deforest, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 48, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made Dec 6, 2011, sent to the company Dec 14, 2011, published by CPSC Dec 29, 2011

    The product, in the report: Maytag Gemini Electric Double Oven Range with EvenAir True Convection, Model MET8885XS

    Purchased Maytag electric range MET8885X directly from manufacturer, accepting delivery on 11/18/11. With first oven use, the stove tripped the breaker. Manual indicates to reset and retry, and second attempt also tripped the breaker. Following Maytag’s manual, we called an electrician to inspect electrical service. Electrician review on 11/21 indicates no issues with electric service (note that this purchase replaced an existing working electric oven, which never had any issues). He reset the breaker and the oven turned on without another trip. In subsequent days, however, oven safety quickly degraded. It started with spotty temperature control and both ovens heating up when only one was in use. Late in the afternoon of 11/27, we realized that even though all controls indicated the oven was off, the oven temperature was upwards of 300 degrees. The oven had not been used that day. The only way to shut off the oven was to unplug the range, or trip the breaker. Call to Maytag customer service on 11/28 resulted in a transfer to their Safety Department. [REDACTED] arranged for a technician to visit, and indicated that we should keep the breaker off and not use the range. She would ask a supervisor to respond to our request for reimbursement for the electrician visit. My husband took a half-day off from work to meet with the technician on 12/1. [REDACTED] from A&E Factory Service found a short in the lower baking element - the contacts had shorted to the back panel. He repaired all exposed wiring by insulating with electrical tape. his attempt to turn on the oven was not successful. he found that the computer controller was damaged – he removed it, and indicated one of the relays was rattling internally. He ordered new parts, and scheduled a return appointment for Monday 12/5 between 1-5 p.m. a supervisor in Maytag’s Safety Department [REDACTED], also called that day indicating it would take 21 days if we wanted to request a replacement range. He also offered us $100 “to make good” for the repair. On Saturday, 12/3, we received a call from A&E indicating they needed to reschedule the appointment from the 5th to the 12th due to a part delay. We indicated that was unsatisfactory, and inquired who we might speak with to expedite. She indicated to call Maytag. On Sunday, 12/4 we received a call indicating our appointment was scheduled for Monday. Calls to A&E on Monday confirmed they would be out between 1-5. Again, my husband needed to take off from work for a half-day to meet with the technician. By 4:00 p.m., the part was delivered by UPS, however, a call to A&E indicated they would not be able to make it on Monday. The “good news” is that they would come out on Tuesday. We declined and indicated we would follow up with Maytag. My husband left a message indicating the circumstances, and that we would like Maytag to pick up the appliance and refund the purchase price. His voice mail indicated he was out of the office for the day. By 12:30 on 12/6, we still did not hear from Maytag. Another call to [REDACTED] resulted in a voice mail indicating that he is again out of the office for the day. I called the main number for the Safety Dept. at Maytag, and the consultant indicated she could not authorize an appliance pick up and refund. I asked to speak with someone who could – she indicated that [REDACTED] would call back. No call was received from them by the end of the day. At 4 p.m. an A&E technician indicated he would be at our house within a half hour. I indicated that the appointment was for yesterday, and no one would be available to meet with him. Indicated we are working with Maytag to resolve this issue. At this point, we have concerns regarding the safety of this appliance, as well as Maytag’s customer service commitment. The purchase contract to provide a working, quality product has been breached, and would like Maytag to pick up the appliance and refund the full purchase price as soon as possible. We are now on our second week without a working stove.

    Model
    Gemini EvenAir True Convection Range/MET8885XS
    Serial number
    D13482877
    Bought from
    Maytag’s VIPLink website
    Bought
    Nov 11, 2011
    Where
    New Berlin, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 47, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  62. No one hurt

    Made Dec 3, 2011, sent to the company Dec 12, 2011, published by CPSC Dec 27, 2011

    The product, in the report: MEW6527DDS 27” Electric Single Wall Oven with EvenAir Convection and Three Oven Racks: Stainless Steel

    The Oven control panel works intermittently, turns on/off by itself and some function buttons do not work at all. I contacted Maytag and told them about the problem, gave them my model number, MEW6527DDS, and serial number. They said it is not under warranty and to call a service company. I advised them that i had googled the problem and found many people who own this exact model experienced the same problems and that it is a defect that should be corrected. The rep said it was my problem not theirs because i was out of warranty. This oven was over $1200.00 and has not lasted 4 years. The control panel is $262.00 not including labor and Maytag is ignoring its consumers rather than accepting responsibility for the defective product. It is a fire hazard and since waking up at 2am with my oven on i have had to disconnect power to avoid an incident

    Model
    MEW6527DDS
    Bought from
    Home Depot, Tennessee
    Bought
    Dec 1, 2010, about then
    Where
    Columbia, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 42, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  63. No one hurt

    Made Nov 15, 2011, sent to the company Nov 23, 2011, published by CPSC Dec 8, 2011

    The product, in the report: Electric range, white, 30” wide and freestanding. Four elements on the stove top and a regular oven.

    While baking with my Maytag electric stove the lower heating element started on fire. It looked like a firecracker fuse while burning in the oven. We quickly removed the baking goods, and then turned off the oven and pulled it out from the wall and unplugged it from the power box. The lower element was still sparking and burning despite being unplugged from the power source. Then while it was still burning inside the oven we sprayed the element directly with a fire extinguisher. This did not put the fire out. Leaving the oven door closed after spraying with the fire extinguisher into the oven compartment we pulled the stove out side where after 5-8 minutes the burning element finally went out.

    Model
    cre9400cce
    UPC
    dont know
    Serial number
    27652265 sm
    Bought from
    MJB Appliance
    Where
    Shevlinu, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 51, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  64. No one hurt

    Made Oct 31, 2011, sent to the company Nov 7, 2011, published by CPSC Nov 22, 2011

    The product, in the report: Ceramic Cooktop Electronic Stove

    Control for front burner on my electric stove was arcing and giving off a burning odor. Stove was immediately unplugged and considered a fire hazard.

    Model
    MER7662WW
    Serial number
    Ry4111468
    Bought from
    Home Depot, Texas
    Bought
    Nov 22, 2009
    Where
    Rockwall, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  65. No one hurt

    Made Oct 8, 2011, sent to the company Oct 18, 2011, published by CPSC Nov 1, 2011

    The product, in the report: Maytag Electric Smoothtop Double Oven Range Precision Touch 850 Series

    Maytag Range - purchased in mid-2008 - has upper and lower ovens. Both ovens have turned on by itself at random time, thus creating a life-safety / fire hazzard. Called Maytag. They said they would send Flamingo Appliance out for an inspection and diagnosis, but I would have to pay for any part(s); further, they said it sounded like a control board issue. I asked what the approx. cost was and was told it would be about $212. I also asked about a warranty on that part and was told it was covered by a 1 yr warranty.

    Flamingo Appliance showed up; told me the control board DID have to be replace. Said the cost was $262 + tax and that there was a THREE-MONTH warranty. Why would I pay almost 1/3 the TOTAL COST of the range with only a three-month warranty? This should never have happened on a 3-yr-old expensive appliance...

    Again, this is a life-safety issue and there have been numerous documented issues or prior instances of this same exact thing occurring. These other episodes can be located on the internet. WHY HASN’T MAYTAG BEEN FORCED INTO A RECALL FOR THE LIFE-THREATENING SITUATION THEY HAVE CREATED?

    It is unconscionable that they are aware of the fire hazzard their appliances are creating yet feel they are under no obligation to correct.

    Model
    MER6875BAB
    Serial number
    14567376NG
    Bought from
    Home Depot
    Bought
    May 28, 2008
    Where
    Weston, Florida: Home/Apartment/Condominium
    Who was involved
    Age 17, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  66. No one hurt

    Made Aug 19, 2011, sent to the company Sep 19, 2011, published by CPSC Oct 3, 2011

    The product, in the report: Smoothtop Electric Range

    The consumer says as he was heating water the control panel caught fire. The consumer says the fire was coming from the rear of the stove. The consumer says he had to shut the main breaker off to turn off the oven. The consumer says the unit was on for about 6 minutes prior to the incident. the consumer says he saw melting plastic on the face of the control panel. The consumer says he contacted the manufacturer and they filed a report but said they didnt know what caused it.

    Model
    MER6770
    Serial number
    10525629WK
    Bought from
    Stroudsburg Appliance LTV, Pennsylvania
    Bought
    Aug 15, 2002, about then
    Where
    Pocono Pines, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 79, Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  67. Hurt, no treatment

    Made May 14, 2011, published by CPSC Jun 7, 2011

    The product, in the report: It is a Maytag electric oven. The problem is the inside edge of the lower storage drawer is extremely sharp and has cut 3 people.

    We bought a new home October 2010. The Maytag oven storage drawer has a very sharp edge where you reach into the lower drawer. Three members of the family have been cut on this edge. We reported it to Maytag, but it was not fixed.

    We have looked at other new homes in our neighborhood, and the edge of the drawer now seems less sharp.

    The model number is MES5752BAS16, the serial number is D01320827

    The company did send someone out, and sent a replacement part. It was just as sharp as the first one. They denied the part was defective, and then we were contacted by their attorneys. We got tired of the phone calls and said forget everything.

    WE do not think ours is the only drawer with a sharp edge, and someone may get seriously injured. The edge is sharp like a knife blade.

    Model
    MES5752BAS16
    Serial number
    D01320827
    Bought from
    Builder, Alabama
    Bought
    Oct 28, 2010
    Where
    Owens Cross Roads, Alabama: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Maytag, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Electric stoves and ovens

How to read a record

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An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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