Hearth Record

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1 report to CPSC, the latest made Nov 10, 2014. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Nov 10, 2014the latest report was made
  • Nov 10, 2014the earliest
  • 0with the company’s comments
Brand
Icon
Maker
ELECTROLUX/WHITE CONSOLIDATEDMakers, importers or sellers, as the reports name them
Product
Electric stoves and ovensNot countertop ovensCPSC’s product type: Electric Ranges or Ovens (Excl Counter-top Ovens) (code 278), in Kitchen: Appliances

By month

1 report from December 2013 to November 2014; the most in November 2014, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
November 20141

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Nov 10, 2014, sent to the company Dec 12, 2014, published by CPSC Dec 30, 2014

    The product, in the report: Electric double oven wall unit

    01/20/2012 (Approximate) The consumer’s double-oven was installed in her home. She indicates that the top oven’s glass door is composed of four side-by-side glasses weighing (to clarify-the 4 glass layers are inserted into a stainless steel door)an approximate total of sixty pounds. The ovens clean themselves separately and the top oven has three cleaning cycle options that differ depending on how dirty the oven is.

    04/15/2012 (Approximate) The consumer reports that this was the first time the incident occurred: the door’s internal glass shattered. The consumer contacted the manufacturer, as well as wrote a letter to its President. The consumer reports that the first time the oven’s glass door shattered, it was still under warranty and so the manufacturer sent her a replacement glass door. Having arrived shattered, the consumer contacted them again and they proceeded to ship another glass door as well as extend the oven’s warranty until April 2013. When the Technician went to her home to clean the oven and install the glass door, the consumer purchased an extra one he carried with him in case it would shatter in the future. The consumer indicates that it took the Technician, who claimed to have twenty-seven years of experience, two hours and a half to clean the oven. The consumer points out that the reason it takes so long to clean the oven is because its venting system is located inside it and its heavy door needs to be taken out in order to clean it.

    10/29/2014 The consumer heard a loud explosion coming from her kitchen about one hour to one hour and a half after she turned her oven to clean. When she entered the kitchen, she noticed that the oven’s door had its internal glass shatter once. The consumer chose the medium cleaning cycle, which cleans the oven in three hours.

    10/30/2014 The consumer contacted the manufacturer and spoke to one of their representatives. When she explained what happened, the representative told her that they would not be able to provide assistance to her because her unit is out of warranty. The consumer replied that no action on their behalf would be unacceptable. The consumer asked to speak to the representatives Supervisor. The Supervisor informed her that the best he could do is give her a replacement glass door at half its retail price and that she would have thirty days to accept the offer. The consumer states that she does not know if she will accept said offer. The consumer faxed a letter to the President of the company as well.

    The consumer’s husband is currently installing the back-up glass door the consumer purchased the first time the Technician went to install a replacement one. The consumer indicates that this was the third time she has used the oven’s cleaning cycle, following the manual directions. The consumer states that she does not know if the oven is the problem or if its glass door is the issue, or both.

    The consumer states that she is extremely disappointed with this product and believes it poses a safety hazard. The consumer has no injuries to report.

    Model
    E30EW85GPS6
    Serial number
    NF14115152
    Bought from
    Jarvis Repair, Massachusetts
    Bought
    Oct 7, 2011
    Where
    Winchester, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Icon, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Electric stoves and ovens

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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