GE Covection Built-in Electric Wall Oven Model # JT5500FSS electric stoves and ovens
1 report to CPSC, the latest made Jan 11, 2016. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jan 11, 2016the latest report was made
- Jan 11, 2016the earliest
- 0with the company’s comments
- Brand
- GE Covection Built-in Electric Wall Oven Model # JT5500FSS
- Maker
- GE Appliances & LightingMakers, importers or sellers, as the reports name them
- Product
- Electric stoves and ovensNot countertop ovensCPSC’s product type: Electric Ranges or Ovens (Excl Counter-top Ovens) (code 278), in Kitchen: Appliances
By month
The numbers, as a table
| Month | Reports |
|---|---|
| January 2016 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jan 11, 2016, sent to the company Jan 20, 2016, published by CPSC Feb 6, 2016
The product, in the report: Model # JT5500FSS
We purchased a GE Convection Built-in Electric Wall Oven and had it installed in early April 2015. Then in late November 2015 - when we used the high heat cleaning function for the first time - we noticed it burned chips out of the interior ceramic coating. When we reported this to GE they had a tech come out who told us it was unsafe to use, but when it got reported to GE’s Consumer Hotline (Case # [REDACTED]) - they said this was a cosmetic issue and not covered by the warranty. The warranty in the Owners Manual specifically states - “GE will provide any part of this range which fails due to a defect in materials or workmanship” without any reference to any cosmetic limitations. They have come back in e-mails and stated the following - 1. There is no safety concern associated enamel chipping in the oven cavity. 2. The functions of enamel are to provide aesthetic value and ease of cleaning to the consumer. 3. The oven will continue to function normally over its life with this condition.
Yet when we continue to cook on high heat - we notice new areas of chipped ceramic and have found what we think are ceramic chips or particles in our food - yet GE states that this is just a cosmetic issue.
I honestly don’t know if this is a safety issue or not - but I am afraid of this being a fire hazard as more and more enamel chips away. And I don’t think it can be healthy to eat ceramic powder or pieces as it burns off while cooking.
Anything you can do to check this is out is appreciated and to make sure it is a safe product and not hazardous to my family’s health.
- Model
- GE Covection Built-in Electric Wall Oven Model # JT5500FSS
- Serial number
- DF609763Q
- Bought from
- Lowes, Indiana
- Bought
- Mar 11, 2015
- Where
- Noblesville, Indiana: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand GE Covection Built-in Electric Wall Oven Model # JT5500FSS, made or sold by GE Appliances & Lighting
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.