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GE Cafe electric stoves and ovens

11 reports to CPSC, the latest made Sep 30, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 11reports to CPSC
  • Sep 30, 2026the latest report was made
  • Jun 12, 2012the earliest
  • 0with the company’s comments
Brand
GE Cafe
Makers
GE Appliances, a Haier company and GE Appliances & LightingMakers, importers or sellers, as the reports name them
Product
Electric stoves and ovensNot countertop ovensCPSC’s product type: Electric Ranges or Ovens (Excl Counter-top Ovens) (code 278), in Kitchen: Appliances
Other ways the reports write the brand (4)

“GE - Cafe”, “GE Cafe /GE Appliances”, “GE Cafe Electric Oven” and “GE Cafe Professional”

By month

5 reports from October 2025 to September 2026; the most in December 2025, 2. 6 earlier reports, since June 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20261
August 20261
March 20261
December 20252
August 20251
July 20251
November 20221
August 20221
August 20211
June 20121

How badly anyone was hurt

  • Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 7 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Sep 30, 2026, sent to the company Oct 5, 2026, published by CPSC Oct 20, 2026

    The product, in the report: GE Cafe Wall Oven Model CTS70DP2N1S1

    Interior oven glass shattered while oven was in use (at broil)

    Model
    Model CTS70DP2N1S1
    Serial number
    SM124109Q
    Where
    Elk Grove, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE Cafe, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Aug 14, 2026, sent to the company Aug 18, 2026, published by CPSC Sep 2, 2026

    The product, in the report: Wall Oven

    GE Cafe Professional oven door inner glass shattered during oven usage. Model # CTS70DP2NS1. Purchased 9/2/2023 so the oven is out of warranty. No injuries since the outer glass remained intact

    Model
    CTS70DP2NS1
    Serial number
    ST111821Q
    Bought from
    Shore Appliance in Lewes DE
    Bought
    Sep 2, 2023, about then
    Where
    Lewes, Delaware: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE Cafe Professional, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Mar 23, 2026, sent to the company Mar 26, 2026, published by CPSC Apr 9, 2026

    The product, in the report: GE Cafe Wall oven

    I turned my 2 month old GE Cafe wall oven on broil for 10 min and then opened the door, added a tray of meatballs to the oven and closed the door. About 5 minutes into the cooking I heard a loud bang and the inner oven door had exploded.

    Model
    CKS70DP2N5S1
    Serial number
    SNAD092566Q
    Bought from
    Big Georges Ann Arbor
    Bought
    Feb 3, 2026
    Where
    Ann Arbor, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE Cafe, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  4. First aid

    Made Dec 31, 2025, sent to the company Jan 6, 2026, published by CPSC Jan 21, 2026

    The product, in the report: Product: GE Caf Double Oven Induction Range Model: CHS950P4M2W2 Manufacturer: GE Appliances (a Haier company)

    Product: GE Caf Double Oven Induction Range Model: CHS950P4M2W2 Manufacturer: GE Appliances (a Haier company) RISK OF INJURY & ELECTRICAL FIRE: HIGH INJURY: None Complaint : I am reporting a safety-related electrical malfunction involving my GE Caf double oven induction range, Model CHS950P4M2W2. The appliance suddenly and unexpectedly began exhibiting electrical instability, including blinking control/display indicators and intermittent power behavior. The unit became unreliable and unusable due to these electronic control failures. This malfunction occurred without any deliberate abuse or modification. No direct spraying or intentional introduction of water into internal components occurred; only the usual care expected in a residential kitchen environment. The failure was abrupt and not attributable to any deliberate cause on my part. My response was: I immediately shutoff the circuit breaker. Even after immediately de-energized at the circuit breaker due to concern for electrical safety; and the breaker was turned back on, the unit continues to show inconsistent electrical response (e.g., interior light responding intermittently while the control display continued blinking), possibly indicating unstable control board behavior. This electrical instability creates a HGH RISK OF PERSONAL INJURY, POTENTIAL FIRE AND PRODUCT ELECTRICAL INSTABILITIY. I have since become aware of numerous complaints from other owners of GE Caf and GE induction ranges indicating similar electrical and control board instability including frozen or flashing displays, control panel failures requiring breaker resets, intermittent shutdowns, repeated control board replacements, and error codes preventing normal use. Despite these reports, no recall or corrective action addressing electronic control vulnerability has been initiated. These complaints indicate a potential systemic and latent design or manufacturing issue affecting the electronic controls in these premium appliances. For example: GE Caf induction range control panel freezes and fails, requiring control board replacement. [REDACTED] GE Caf induction range users report multiple control board failures and repeated service calls for similar failures. [REDACTED] GE Caf double oven induction range showing persistent error codes and non-functional ovens shortly after installation. [REDACTED] Intermittent shutdowns and loss of function in GE Caf induction double ovens during normal use, requiring breaker resets. [REDACTED] I have a documented respiratory and cardiac condition (including left ventricular outflow tract obstruction, aneurysm, and bicuspid valve disease) that prevents me from safely troubleshooting, power-cycling, or attempting any electrical repairs. This malfunction therefore constitutes not only a consumer product reliability issue but also a medical hardship and safety concern for me. Because of the recurrence of similar failures in this product line and the safety implications of unstable electronic controls in a cooking appliance, I believe this situation warrants regulatory trend analysis and appropriate corrective action.

    Model
    CHS950P4M2W2
    Serial number
    HS175219P
    Where
    ATLANTA, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE CAFE, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  5. No incident, no one hurt

    Made Dec 16, 2025, sent to the company Dec 22, 2025, published by CPSC Jan 9, 2026

    The product, in the report: CAF 30” Smart Slide-In, Front-Control, Radiant and Convection Double-Oven Range Model #: CES750P2MS1 Serial #: TZ374246P Install Date: 12/04/2025

    CAF 30” Smart Slide-In, Front-Control, Radiant and Convection Double-Oven Range

    Model #: CES750P2MS1 Serial #: TZ374246P Install Date: 12/04/2025

    The left side range burner assembly snapped at a rod in the stem. Had the unit been ‘on’, it would have been stuck in the ‘on’ position and been permanently ‘on’ until repaired or unplugged. OR, worse, had the unit been in the ‘on’ position and the knob assembly snapped while attempting to be turned off. The consumer (me, in this case) may have absently mindedly assumed it was off even though the knob was broken. The product was being used totally normally.

    Model
    CES750P2MS1
    Serial number
    TZ374246P
    Bought from
    Lowes
    Bought
    Dec 4, 2025, about then
    Where
    Springboro, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 29, Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand GE Cafe, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    No Incident, No Injury
  6. No one hurt

    Made Aug 5, 2025, sent to the company Aug 8, 2025, published by CPSC Aug 22, 2025

    The product, in the report: GE Cafe slide in range (model: CHS950P2MS1) full name: CAF 30” Smart Slide-In, Front-Control, Induction and Convection Double-Oven Range

    GE Cafe Slide in Range (CHS950P2MS1) audio alerts/alarm not functioning. Even at max volume settings - Alarm can barely be heard. At low/Medium setting the alarms/alerts cannot be heard.

    Model
    CHS950P2MS
    UPC
    NA
    Serial number
    VZ377720P
    Bought from
    Costco
    Bought
    Jun 1, 2025, about then
    Where
    Brighton, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 61, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE - Cafe, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Jul 27, 2025, sent to the company Jul 30, 2025, published by CPSC Aug 13, 2025

    The product, in the report: Induction cooktop. GE cafe.

    I placed a pan lid on top of cooktop surface, after~2 minutes the glass under the lid violently cracked/exploded. The lid did create a vacuum on the glass surface. Photo available.

    Model
    CHP9536SJ2SS, GE Cafe induction cooktop
    UPC
    Na
    Serial number
    HH700360Q
    Bought from
    Garrett’s appliance, Grand Rapids, MI
    Bought
    Jan 1, 2017
    Where
    GRAND RAPIDS, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 78, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Cafe, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  8. Seen by a doctor or nurse

    Made Nov 30, 2022, sent to the company Dec 5, 2022, published by CPSC Dec 19, 2022

    The product, in the report: GE Cafe Double Slide-in Induction Range (White Matte), CHS950P4M2W2 in

    SECOND FIRE DAMAGE PLEASE TAKE ACTION TO PROTECT ME This is my 2nd or 3rd Complaint reporting General Electrics (GE) Cafe Faulty and unsafe Double Slide-in Induction Range (White Matte), CHS950P4M2W2. Specifically, on or about November 26, 2022, I noticed some brown smudges appearing to be fire or smoke like smudges. Later in the day, the oven stop working. There appeared to be some electrical fire flicker and the oven has not come back on since then. The oven has been damage by the GE Cafe’s faulty product to which I complained about in August of 2022. The top stove eyes do not work. The ovens do not work. The light does not come on . In other words, the oven is completely dead.

    I reported unsafe fire hazard to CPSC and GE Appliances just two months ago (August 28, 2022, Report # [REDACTED]). I do not believe my complaint of fire hazard was taken seriously. I was not contacted and the oven was not inspected or replaced. Now, I do not have a working oven.

    My GE Cafe Induction oven has smoke/ fire smudges. And now, the oven is completely dead. This could have been avoided if the faulty oven would have been replaaced when I previously reported it.

    Again, I am an older (58) person with a disability (Congenital Heart Disease, Cardiac Aneurysm and Diabetes) my health is being adversely impacted. I believe I am being ignored based on my age and disabilities. I would like GE Appliances to replace the induction oven with a GE Cafe White Matte Electric Oven.

    Model
    CHS950P4M2W2
    Serial number
    HS175219
    Bought from
    GE Appliances
    Bought
    Aug 28, 2021, about then
    Where
    Atlanta, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 58, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Cafe /GE Appliances, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  9. Seen by a doctor or nurse

    Made Aug 28, 2022, sent to the company Aug 31, 2022, published by CPSC Sep 15, 2022

    The product, in the report: Café™ 30” Slide-In Front Control Induction and Convection Double Oven Range, Color: White/Bronze Matte, CHS950P4M2W2

    I purchased a GE Cafe Double Slide-in Induction Range (White Matte), CHS950P4M2W2 in late August 2021/Early Sept 2021. The incidents began in September 2021 when I first notified GE Appliances and continues to this present day; it’s ongoing. From the very date of purchase, the Induction oven has malfunction and operated very unsafely. Specifically, the large stove top burner continues to hazard malfunction and does not operate at all with inductions pans. It, since my purchase, will not operate for certain induction pans and will randomly turn on for other pans or items. This happens even when the knob is in the off position which is very dangerous and could cause a fire. FIRE: There have been several occasions where the stove top burners will began to smoke and began burning producing a dark brown or black burn substance. Many times when the oven knobs are in the position, the stove top burners will come on / activate unbeknown to me. In these instances, I, usually, smell something burning; only to see the GE Cafe Induction stove burner eye open. The inside oven does NOT bake properly. ALL CAKES FAIL TO RISE. Finally and most importantly, I believe GE Cafe Induction Double Oven’s electromagnetic fields interferes with my medical devices and cardiac health. I notice that my heart rate accelerates when cooking for extended periods of times. I reported my concerns to GE Appliances, [REDACTED], by email date September 2021. The company was none responsive having someone from GE to call and only say, “We have no report of that.” At the time of MY PURCHASE, GE Cafe /Haier did not disclose this on its advertising, manual or product information made available to me. Had I been informed, I would not have purchased this VERY UNSAFE, FIRE AND SAFETY Hazard. My cardiac health has been adversely impacted. The induction oven randomly turning itself on is a fire hazard. And, I spent a great deal of money buying special inductions pots, pans and cooking supplies , that according to GE would work; but, did not work or activate the oven.

    Model
    CHS950P4M2W2
    Serial number
    STHS175219P
    Bought from
    Sears / American Freight
    Bought
    Aug 28, 2021
    Where
    Atlanta, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 57, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Cafe, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  10. No one hurt

    Made Aug 20, 2021, sent to the company Aug 31, 2021, published by CPSC Sep 15, 2021

    The product, in the report: GE CAFE Direct Air Convection Built In Electric Wall Oven

    Cafe Oven broiler filament tube exploded (loud bang/flash of light with flames) and tore filament pieces/red powder and pieces of metal retaining shield into closed oven doors within 2 minutes of turning broiler on HIGH. Nothing in oven. Fire of approx 2 minutes duration ensued. 5cm piece of broiler element and 2 cm piece of metal shield destroyed (metal shards on oven floor) in the flash/loud pop “explosion.” I was seconds away from opening door to place food inside when incident occurred; ie I was at the door, eye level, on this French Door oven, when flash/bang occurred. No injury. Circuit breaker was immediately tripped. I turned oven dials off. No need for fire extinguisher. Oven is 20 months old and broiler used less than 10 times since purchase.

    Model
    CTD90FP2M1S1
    Serial number
    SM051920Q
    Bought from
    Shore TV and Appliances
    Bought
    Jan 10, 2020
    Where
    MADISON, Connecticut: Home/Apartment/Condominium
    Who was involved
    Age 66, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Cafe Electric Oven, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Jun 12, 2012, sent to the company Jun 20, 2012, published by CPSC Jul 5, 2012

    The product, in the report: Electric Stove

    The terminal block on electric stove caused a fire.

    Model
    Model C2S980SEM3SS
    Serial number
    55224099P
    Where
    Maple Grove, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE CAFE, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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