Bertazzoni electric stoves and ovens

4 reports to CPSC, the latest made Jul 26, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

4reports to CPSC
Jul 26, 2026the latest report was made
Dec 23, 2019the earliest
3with the company’s comments

Brand: Bertazzoni
Maker: Bertazzoni SpAMakers, importers or sellers, as the reports name them
Product: Electric stoves and ovensNot countertop ovensCPSC’s product type: Electric Ranges or Ovens (Excl Counter-top Ovens) (code 278), in Kitchen: Appliances

By month

3 reports from August 2025 to July 2026; the most in July 2026, 1. 1 earlier report, since December 2019, is in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
July 2026	1
May 2026	1
April 2026	1
December 2019	1

How badly anyone was hurt

First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

First aid
Made Jul 26, 2026, sent to the company Jul 29, 2026, published by CPSC Aug 12, 2026

The product, in the report: Brand: Bertazzoni Model Number: PROF304INSBIT Product Type: Premium freestanding residential kitchen oven and cooktop range Fuel Type: 4-zone induction cooktop surface with a high-heat pyrolytic self-cleaning electric oven cavity Size and Dimensions: 30 inches wide, standard counter-depth height of approximately 36 inches, and a depth of approximately 25 and 1/8 inches excluding the control knobs and oven handle. Finish and Aesthetic: Stainless steel exterior chassis and control panel with matching metal control knobs and a heavy-duty pro-style towel-bar door handle. The oven interior features a dark blue porcelain enamel cavity lining. Door Configuration: A triple-glass insulated oven door assembly featuring an edge-to-edge inner glass panel layout and specialized soft-close door hinges.

The oven door on this premium Bertazzoni range model PROF304INSBIT has suffered from a severe factory alignment defect since installation. The top of the door angles permanently outward instead of sealing flush. This structural misalignment creates a severe thermal bypass, allowing intense heat to constantly escape through the top gap during regular use. Whether baking at 325 degrees or using the 475 degree broil setting, this escaping heat has scorched and heavily browned the doors upper metal trim. We have flagged this defect from the very moment we received the oven, and we have asked Bertazzoni many many times over the last year and longer to replace the door assembly entirely. Despite our constant requests and an endless loop of ongoing monthly repairs, they have continuously refused to replace the door. Because the door frame remains under constant twisting stress from the misaligned hinges or chassis receivers, the tempered inner glass panel is subjected to extreme uneven pressure. When the oven is operated, the thermal expansion forces the glass against these structural stress points, resulting in a violent explosion of the inner glass panel. This is the second time the glass has violently shattered out of nowhere. Furthermore, the porcelain enamel inside the oven cavity itself is disintegrating and breaking apart. We have asked them to replace the unit so this failing enamel does not drop directly into our food, but they refuse to help us. They have maintained this refusal even though we provided photographic evidence and received an official recommendation from the authorized repair center stating that the entire unit needs to be replaced. We have four young children in our home, and having a major kitchen appliance violently shower the room in sharp glass fragments while dropping broken enamel into our food is a terrifying, unacceptable safety hazard. This is a recurring, dangerous defect that has turned a 6000 dollar appliance into a physical liability in our kitchen. The manufacturers reliance on temporary monthly service visits has completely failed to fix the underlying structural flaws, leaving my children exposed to an ongoing risk of physical injury.

Model
PROF304INSBIT
UPC
8054309280061
Serial number
1122053137
Bought from
Appliances connection
Bought
Feb 19, 2022
Where
Olympia, United States: Home/Apartment/Condominium
Who was involved
Age 13, Unknown
The reporter’s relation to them
My Child
As this report names them
Brand Bertazzoni, made or sold by Bertazzoni SpA
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/4/2026) Bertazzoni SpA: Bertazzoni received notification regarding report no. 20260726-956DB-2147313389, in which a consumer reports that the oven door has become discolored due to inadequate sealing of the oven door to the oven cavity on their range. The product in question is a Bertazzoni Induction Range model PROF304INSBIT, serial number 1122053137, with a production date code of 1122 (11th week of 2022). The range has reportedly been used as normal and that the oven door does not sit flush and close completely and that there are heat discoloration marks on the painted surface of the oven door along with concerns over the interior finish of the oven cavity. Possible causes for heat discoloration to the painted surface could be the result of damaged hinges or a damaged oven gasket. Service was rendered and completed on August 25th, 2023 with the hinges, thermometer gauge and inner glass being replaced. The date of purchase supplied to Bertazzoni was February 19, 2022.
We have verified that: • There is no service history for this product after the repair completed in 2023. The service management company in place at the time of the service call ceased operations with Bertazzoni in October of 2023 only communication from the customer to the new service management company was dated November 21st, 2023. • The unit is outside of the two-year manufacturer’s warranty period. Nonetheless, as a gesture of goodwill, Bertazzoni has attempted to contact the customer and is willing to have a service provider dispatched to inspect the range to determine the nature of the customers complaint and make reasonable repairs to the appliance at no cost to the customer. Pending inspection by the service provider and review by Bertazzoni of the inspection report and documentation, parts will be ordered to deliver to the service provider, Upon receipt of the parts by the service provider, a return trip will be scheduled to make any repairs deemed needed.

CPSC report 20260726-956DB-2147313389. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 5, 2026, sent to the company May 7, 2026, published by CPSC May 21, 2026

The product, in the report: Bertazzoni Master Series 30-inch Induction Freestanding Range (Stainless Steel) Also known as Bertazzoni Master Series MAST304INMXE 30” Induction Range with 4 Heating Zones and 4.7 cu. ft. Electric Convection Oven (Stainless Steel)

We have a Bertazzoni range installed in 2022 - well maintained and immaculate. When using the standard bake function at 350* we recently noticed a smell while baking that smelled either like chemicals or wiring /electrical. We immediately turned off the oven, stopped using it entirely and contacted Bertazzoni. We were told it was out of warranty and to contact a 3rd party repair service. The appliance store where we purchased it has a service department. The technician arrived today opened up the bottom of the oven (by removing gasket and screws and bottom metal plate/housing inside the oven - he then found the issue was due to improper placement of internal thermal insulation. The insulation was burning against the element in the bottom of the oven. This internal insulation failure in a non-user-accessible component. This is not only a defect in manufacturing, but a potential fire hazard and huge safety concern!

Model
MAST304INMXE
Serial number
1421033795
Bought from
Crane Appliance, Massachusetts
Bought
Apr 3, 2021
Where
West Barnstable, Massachusetts: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Bertazzoni, made or sold by Bertazzoni SpA
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/26/2026) Bertazzoni SpA: Bertazzoni received notification regarding report no. 20260505-99DED-2147319753, in which a consumer reports that the insulation in the bottom of the oven became a fire hazard. The product in question is a Bertazzoni Manual Clean Induction Range model MAST304INMXE, serial number 033795, with a production date code of 1421 (March 2021). The range had reportedly been used as normal on an undisclosed date and the customer noted a chemical or wiring/electrical smell. The date of purchase supplied to Bertazzoni was April 3, 2021.
We have verified that: •There is no service history for this product. •The unit is outside of the two-year manufacturer’s warranty period. Nonetheless, as a gesture of goodwill, Bertazzoni has already dispatched a technician to inspect and repair the appliance at no cost to the customer. Parts have been ordered and delivered to the service provider with a scheduled repair of May 27, 2026 to complete the repair.
Usual reasons for insulation compromise would be as follows: •when insulations comes in to direct contact with the heating element, a possible end result could be what the customer experienced.

CPSC report 20260505-99DED-2147319753. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 4, 2026, sent to the company Apr 8, 2026, published by CPSC Apr 22, 2026

The product, in the report: Bertazzoni Wall Oven Model PROF30FSEXV

Oven door glass shattered for an unknown reason.

Model
PROF30FSEXV
UPC
unknown
Serial number
2923166037
Bought from
Fergusons
Bought
Jan 4, 2024
Where
Spring, Texas: Home/Apartment/Condominium
Who was involved
Age 70, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Bertazzoni, made or sold by Bertazzoni SpA
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/22/2026) Bertazzoni SpA: Bertazzoni received notification regarding report no. 20260404-5E948-2147320993, in which a consumer reports that the oven door glass shattered spontaneously. The product in question is a Bertazzoni Oven model PROF30FSEXV, serial number 166037, with a production date code of 2923 (August 2023). The oven had reportedly been used as normal on January 26th and the customer woke up the morning of January 27th to find the oven door glass completely shattered. The date of purchase supplied to Bertazzoni was December 21, 2023.
We have verified that:
- There is no service history for this product. - The unit is outside of the two-year manufacturer’s warranty period. Nonetheless, as a gesture of goodwill, Bertazzoni has already dispatched a technician to inspect and repair the appliance at no cost to the customer. Parts are currently on order to complete the repair.
Usual reasons for glass breakage are as follows: Inner Glass Breakage - Direct or indirect impact - Incorrect cleaning or glass replacement (e.g., installing the reflective surface on the wrong side) - Placing objects such as pans, dishes, or cookware on the open door’s glass - Transport damage or pressure during handling Thermal stress due to a combination of the above
Middle Glass Breakage - Transport damage leading to micro-cracks that propagate over time Outer Glass Breakage - Transport or installation mishandling - Direct impact with hard or sharp objects
Important Note: Glass panels used in ovens are tempered safety glass. Such glass cannot spontaneously shatter unless it has been previously weakened by micro-damage, stress, or improper handling. While the breakage may appear sudden, it is almost always the result of an underlying defect introduced during handling, installation, or use.

CPSC report 20260404-5E948-2147320993. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Dec 23, 2019, sent to the company Jan 15, 2020, published by CPSC Jan 30, 2020

The product, in the report: Bertazzoni 36 inch induction oven MAST365INMXE

We ordered a Bertazzoni 36 in electric induction oven in July for Appliance Connections. The oven was delivered and installed by Appliance Connections. During the first use, a mild electrocution occurred due to the appliance be wired incorrectly during installation. The left rear burner then stopped working. The front tempered glass of the oven was shattered during repair of the range top. The repairman stated that he had never experienced this and the door was “poorly made”. The door and range top were then both replaced under warranty. After the first use, both the inner and outer tempered glass of the oven door shattered.

Model
MAST365INMXE
Serial number
042384
Bought from
Appliance Connection
Bought
Jun 15, 2019, about then
Where
Clovis, California: Home/Apartment/Condominium
Who was involved
Age 60, Unknown
The reporter’s relation to them
No Relationship
As this report names them
Brand Bertazzoni, made or sold by Bertazzoni SpA
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20191223-F0E4B-2147375853. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Bertazzoni electric stoves and ovens

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

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A number never stands alone.

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