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True refrigerators

1 report to CPSC, the latest made Jul 10, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Jul 10, 2025the latest report was made
  • Jul 10, 2025the earliest
  • 0with the company’s comments
Brand
True
Maker
True Manufacturing Co., Inc.Makers, importers or sellers, as the reports name them
Product
RefrigeratorsCPSC’s product type: Refrigerators (code 276), in Kitchen: Appliances

By month

1 report from August 2024 to July 2025; the most in July 2025, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20251

How badly anyone was hurt

  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No incident, no one hurt

    Made Jul 10, 2025, sent to the company Jul 15, 2025, published by CPSC Jul 29, 2025

    The product, in the report: True refrigerator model T-35-HC serial 11136368 specific can be found on True manufacturer website with the model number or on a [REDACTED] search

    I was contracted by True manufacturer located at [REDACTED] to fix a refrigerator that uses r290 refrigerant gas the problem with the refrigerator is that it was not reaching temperature it would reach 55 degrees so they contracted me to fix the refrigerator I inspected the refrigerator and found a gas leak I informed True manufacturer tech support that I needed a compressor and the evaporator and leaking lines to complete the repair tech support refuse to send me the compressor due to the compressor is running not faulty I informed them of the hazard of exploding and flammable gas the refrigerator uses and they replayed by hanging up the phone and removing me from the service locator on true manufacturer website so I can’t help my community and my self with refrigeration repairs in the area I have been in the industry since 2002 and I have worked on refrigerator that have used freon not propane as the cooling gas by having that time in the industry I have seen compressor over heat that you can’t touch it with a glove on or limit switch welder due to high current causing the safety limit switch to not work I understand my craft due to the years I have been in the industry so I understand that my job is to be safe and to prevent any hazard to occur please help me with this matter by making refrigerator manufacturer like True manufacturer that use r290 or r600a as the gas for their equipment required to replace the compressor when the equipment has a gas leak so we can keep the public safe which can be your mother father son or daughter I thank you for your time and support. I have researched this on [REDACTED] please note

    Yes, a refrigeration company may need to replace a compressor if an R290 system has a gas leak, but it’s not a guaranteed outcome. Here’s a breakdown of why: R290 Systems and Leaks: R290 is a flammable refrigerant (propane). Due to its flammability, leaks need to be handled with extreme care and safety protocols. The initial step is to find and repair the leak. Leak Impact on Compressor: Loss of refrigerant can stress the compressor. Refrigerant carries oil throughout the system, and insufficient refrigerant can lead to compressor overheating and damage from reduced lubrication. Air and moisture entering the system due to a leak can also cause problems, potentially rusting internal components of the compressor. Compressor Replacement: If the leak has significantly damaged the compressor, replacement is likely necessary. However, if the leak is found and repaired early and the compressor is still functioning properly, replacement may not be needed. Safety and Expertise: Working with R290 requires specific training and safety precautions due to its flammability. Only experienced and trained technicians should work on R290 systems. A certified technician will be able to properly assess the situation, locate the leak, repair it safely, and determine if the compressor needs to be replaced. In summary, a gas leak in an R290 system doesn’t automatically mean a compressor replacement, but it can lead to damage requiring one if not addressed promptly and correctly by a qualified technician.

    Please note

    Air and moisture entering the system due to a leak can also cause problems, potentially rusting internal components of the compressor Loss of refrigerant can stress the compressor. Refrigerant carries oil throughout the system, and insufficient refrigerant can lead to compressor overheating and damage from reduced lubrication However, if the leak is found and repaired early and the compressor is still functioning properly, replacement may not be needed. Please understand this is mentioned that is found early that means same day a refrigeration system has a duty cycle rust and overheating needs to be prevented to be sure that the compressor is safe to use and prevent future hazard from not taking place please be aware as a train refrigeration tech you have to understand duty cycle and know when overheating took place any refrigeration system that hasn’t reached its duty cycle overheating took place and any leak in a refrigeration system will allow moisture to enter the system only a experience refrigeration technician understand the risks and safety procedures that need to be performed to repair highly flammable refrigeration system to assume the public is safe

    From [REDACTED] owner of [REDACTED]

    Model
    model T-35-HC
    Serial number
    serial 11136368
    Where
    Chicago, Illinois: Other
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand True, made or sold by True Manufacturing Co., Inc.
    How badly, in CPSC’s words
    No Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Refrigerators

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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