Liebherr refrigerators
8 reports to CPSC, the latest made Sep 21, 2024. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 8reports to CPSC
- Sep 21, 2024the latest report was made
- Oct 18, 2011the earliest
- 5with the company’s comments
- Brand
- Liebherr
- Maker
- Liebherr RefrigerationMakers, importers or sellers, as the reports name them
- Product
- RefrigeratorsCPSC’s product type: Refrigerators (code 276), in Kitchen: Appliances
Other ways the reports write the brand (1)
“Leibherr”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| September 2024 | 1 |
| June 2024 | 1 |
| June 2023 | 1 |
| March 2022 | 1 |
| July 2021 | 1 |
| March 2019 | 1 |
| November 2011 | 1 |
| October 2011 | 1 |
How badly anyone was hurt
- Emergency room 2 CPSC: Injury, Emergency Department Treatment Received
- No one hurt 5 CPSC: Incident, No Injury
- No incident, no one hurt 1 CPSC: No Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Sep 21, 2024, sent to the company Sep 26, 2024, published by CPSC Oct 10, 2024
The product, in the report: LIEBHERR REFREGATOR MODEL NO. C 1651 INDEX 16 G/237 SERIAL NO. 80.920.143.1
DIE CAST BEARING BLOCK BROKEN PART NO 704305500
UPDATED ON 10/28/2024: [The Mfg Liebherr took care of the refrigerator door and repaired the same.
They are very honorable people and stand behind there product]
- Model
- C 1651
- Serial number
- 80.920.143.1
- Where
- SEATTLE, Washington: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand LIEBHERR, made or sold by Liebherr Refrigeration
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Jun 11, 2024, sent to the company Jun 14, 2024, published by CPSC Jul 1, 2024
The product, in the report: Liebherr CS 1660 Index 13B / 137 Serial number 82.430.021.8
Refrigerator door hinge broke and the door came loose, this a large upright refrigerator door and could potentially have caused bodily injury, crushed feet or spread broken glass.
- Model
- CS 1660 Index 13B /
137 - Serial number
- 82.430.021.8
- Bought from
- Sunset Refrigeration & Appliance Service
- Bought
- Dec 9, 2013, about then
- Where
- Anaheim, California: Home/
Apartment/ Condominium - Who was involved
- Age 44, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Liebherr, made or sold by Liebherr Refrigeration
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Jun 26, 2023, sent to the company Jul 18, 2023, published by CPSC Aug 1, 2023
The product, in the report: stainless steel, free standing bottom freezer, 23 5/8 in x 24 13/16in x 79in
To whom it may concern: I purchased a brand new $3,000 Liebherr refrigerator Model CS1321 22 months ago. Approximately 8 weeks ago I began to encounter issues with the temperature settings, first with the refrigerator and soon after with the freezer. I discovered a manual power reset fixed the issue. This lasted a couple weeks until the temperatures increased more and a power reset no longer was effective. The refrigerator’s temperature control panel was malfunctioning without warning at all hours of the day/night. This caused all of our food to spoil and be thrown away. Five weeks ago I contacted Liebherr customer service and was given contact information for a local company to repair the issue under warranty. When I first contacted the warranty company they recommended that I rent a fridge and informed me a technician was not available that day but a virtual technician would call me in two days. I was disappointed with this option but felt I had no choice because of the warranty on the regrigerator. A technician came to our home 2 weeks after the initial call with the warranty company. He stated he needed to order multiple parts and I would hear back in a week to schedule the repair. It has now been 2 weeks since that visit and I have not been able to reach anyone at their office. I emailed Liebherr customer service about my experience and they only confirmed parts were on order and advised I continue to call the warranty company. The warranty company that was assigned to me has several complaints from customers with similar experiences, some lasting months. They have multiple 1 star ratings on all review sites and complaints with the [REDACTED]. I relayed this information to the Liebherr representative as well. I purchased this refrigerator for a family of four with two toddlers. This experience has created a hardship in maintaining basic needs for my family. I feel Leibherr has failed in providing a warranty service that promptly helps their customers maintain a functioning critical appliance. I am hopeful they will do the right thing. Thank you for taking the time to look into this report. I appreciate your time.
- Model
- CS1321
- Serial number
- 85.506.899.6
- Bought from
- Standard TV and Appliance- no longer sell model
- Bought
- Aug 15, 2021
- Where
- Portland, Oregon: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Liebherr, made or sold by Liebherr Refrigeration
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 29, 2022, sent to the company Mar 31, 2022, published by CPSC Apr 14, 2022
The product, in the report: This is Leibherr Refrigerator CS 1660 - according to the maniufacturere this is not the model subject to the 2009 recall.
This is the third time, that within a few months of use, the door of the refrigerator has become lose and hangs lower. The prior two times it started the same way and fell off the hinge ENTIRELY. I am writing now before we get to that point.
- Model
- CS 1660
- Serial number
- 832586178
- Bought from
- Pirch Glendale
- Bought
- Oct 22, 2015
- Where
- La Crescenta, California: Home/
Apartment/ Condominium - Who was involved
- Age 6, Unspecified
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Leibherr, made or sold by Liebherr Refrigeration
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jul 28, 2021, sent to the company Jul 30, 2021, published by CPSC Aug 13, 2021
The product, in the report: Liebherr 30 Inch Refrigerator, Model # CS 1660, Serial Number: 832586178, Stainless Steel
Liebherr Refrigerator door detached for a second time following a repair 2 years ago for the exact same issue.
- Model
- CS1660
- Serial number
- 832586178
- Bought from
- PIRCH
- Bought
- Oct 22, 2015
- Where
- La Crescenta, California: Home/
Apartment/ Condominium - Who was involved
- Age 6, Unspecified
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Leibherr, made or sold by Liebherr Refrigeration
- How badly, in CPSC’s words
- Incident, No Injury
-
Emergency room Made Mar 27, 2019, sent to the company Apr 3, 2019, published by CPSC Apr 17, 2019
The product, in the report: Liebherr CS1650 10L/137 Refrigerator
We own a Liebherr CS1650 10L/137 refrigerator. On 3/5/19 when I opened the top door, the door came unhinged and landed on my face. It turned out the bushing broke leading to the injury hazard outlined in the recall specified:https://www.cpsc.gov/Recalls/2011/liebherr-expands-recall-of-refrigerators-due-to-injury-hazard-door-can-detach
I suffered a laceration and as a result I have 5 stitches under my eye and a slight concussion.
- Model
- CS1650 10L/
137 - Serial number
- 80.121.867.3
- Where
- Fox Point, Wisconsin: Home/
Apartment/ Condominium - Who was involved
- Age 37, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Liebherr, made or sold by Liebherr Refrigeration
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
-
Emergency room Made Nov 29, 2011, sent to the company Dec 7, 2011, published by CPSC Dec 21, 2011
The product, in the report: This is a 30 inch wide Liebherr stainless steel refrigerator/freezer.
When I opened the refrigerator, the door fell off and hit my head. The impact caused a laceration above my eye, which had to be sutured in the emergency room.
- Model
- CS 1650 Index 10L/
137 - Serial number
- 79.769.900.5
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Age 39, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Liebherr, made or sold by Liebherr Refrigeration
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
-
No one hurt Made Oct 18, 2011, sent to the company Aug 8, 2012, published by CPSC Aug 29, 2012
The product, in the report: Liebherr Refrigerator Model: CS1650 Height 81 1/2 in. Width 29 13/32 in. Depth 24 13/16 in.
To whom it may concern,
I am writing to file a formal complaint against Liebherr, manufacturer of the refrigerator that my family currently uses. We bought the brand new fridge (Model: CS1650) as part of the purchase of our new apartment in September of 2008. The fridge is priced at about $5,000 on the market, a very costly fridge by our standard.
The fridge started to have performance issues since Q4 of 2010, less than 2 years since our original purchase. It would suddenly stop working for about 10~20 seconds and then restart to work again, making some beeping sound at the same time. The screen indicating the temperature would start blinking as the temperature started to rise. However, the issue was intermittent at that time and it was gone after we reset the power. It worked as normal until a few months ago, when it would stop working overnight for no reason. The most annoying issue is that you can’t predict when it would happen. We couldn’t even remove items to other storage (e.g. neighbor’s fridge) in time. We have a two-year-old daughter who needs to be fed milk three times a day. We even had one incidence where the temperature raised undetectably and she had spoiled milk and food poison subsequently. We called Liebherr for the issue and they insisted it’s out of warranty even we explained that the same issue happened back in 2010. To avoid the spoiled milk incidence, we had to pay the service company to diagnose the fridge on site. But the earliest we could have an appointment with the repair person was 3 days later. However, by the day of the appointment, the issue disappeared so the repair person couldn’t diagnose. The nature of the issue makes the case so difficult since it may not replicate itself when the repair person comes to inspect it. Of course, the same issue started again a few weeks later, which has been extremely frustrating. Finally, a couple months later since we spoke to Liebherr, the fridge was identified (still not 100% sure) by Liebherr customer service as having circuit board issue and requires a ~$700 repair.
We have been extremely disappointed with the fridge and Liebherr’s services. Many of other unit owners in our condo also had problems with their fridges (same brand and model). It seems to us to be excessive and unacceptable for a $5,000 brand new fridge to have so many problems within 2~3 years. Since the warranty only covers us for two years, the repair cost (parts and labor) have become very expensive. For some of my neighbors, the repair costs have exceeded $1000 which is probably sufficient to purchase a brand new fridge. For our case, the issue clearly happened within the warranty period but the nature of the issue makes it impossible for us to get it fixed within the warranty period. We feel that these defects seem to fall outside of the normal range and indicate the manufacturer’s irresponsibility to consumers. We believe that proper investigation is warranted and the voices of Liebherr’s customers should be heard.
Thank you very much for your kind attention. We sincerely appreciate your supporting the New York consumers.
Sincerely yours,
[REDACTED]
- Model
- CS1650
- UPC
- Service #: 0915769-1
- Serial number
- 79.231.281.7
- Bought from
- Come with our apartment
- Bought
- Sep 8, 2008, about then
- Where
- Long Island City, Unspecified: Home/
Apartment/ Condominium - Who was involved
- Age 1, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Liebherr, made or sold by Liebherr Refrigeration
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.