Hearth Record

Back to Refrigerators

Insigni refrigerators

2 reports to CPSC, the latest made May 23, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • May 23, 2026the latest report was made
  • May 26, 2023the earliest
  • 0with the company’s comments
Brand
Insigni
Maker
Best BuyMakers, importers or sellers, as the reports name them
Product
RefrigeratorsCPSC’s product type: Refrigerators (code 276), in Kitchen: Appliances
Other ways the reports write the brand (1)

“Insignia”

By month

1 report from June 2025 to May 2026; the most in May 2026, 1. 1 earlier report, since May 2023, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
May 20261
May 20231

How badly anyone was hurt

  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made May 23, 2026, sent to the company May 28, 2026, published by CPSC Jun 11, 2026

    The product, in the report: Insignia - 4.3 Cu. Ft. Mini Fridge with Top Freezer and ENERGY STAR Certification - Stainless Steel Model: NS-CF43SS9 SKU: 6173901

    In September 2025, I bought a small Insignia refrigerator through Best Buy. On the early morning of May 20, 2026, I heard a loud noise coming from the refrigerator. When I opened the door, I saw that the upper layer tempered glass shelf had shattered. I believed that this refrigerator had safety hazards. I immediately found the purchase record, which was provided after contacting Best Buy, Insignia online and offline, and by phone. The handling result was that after a careful inspection, we believed that the damage was caused by an accidental impact, rather than material or manufacturing defects. Therefore, we regretfully inform you that such damage is not covered by our warranty. Our warranty only covers problems caused by normal use. Furthermore, we regret to inform you that the parts you require are currently out of stock at the parts store. We understand that this might disappoint you. We sincerely apologize for any inconvenience this may cause. This cracked tempered glass partition is the top layer. I only placed one plate of eggs, so it wasn’t too heavy and there was no external force causing it. The glass just broke by itself. I would like to ask the relevant department what kind of external force could cause the glass to break into such small pieces. This refrigerator has serious safety hazards. Thank you!

    Model
    NS-CF43SS9
    UPC
    3911012700821Z9
    Serial number
    24D15W00672
    Bought from
    Best buy
    Bought
    Sep 7, 2025
    Where
    Fremont, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Insignia, made or sold by Best Buy
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made May 26, 2023, sent to the company May 31, 2023, published by CPSC Jun 14, 2023

    The product, in the report: Insignia 115 Can Beverage Cooler

    Ours Insignia 115 can beverage cooler began having a chemical odor in the fridge compartment. This was noticed after my 7 year old son took out a chilled water bottle and became nauseous shortly after taking a drink. All of the items in the fridge have a strong chemical odor. We unplugged the fridge and relocated it outside. The retailer/brand is unable to provide any troubleshooting and is requiring me to transport this defective product that is leaking hazardous, and potentially flammable chemicals, in my personal vehicle to return or exchange the product which could lead to further potential injury.

    Model
    NS-BC115SS9
    Serial number
    540-G8125501-2925-1050466
    Bought from
    BestBuy.com
    Bought
    Nov 7, 2022
    Where
    Peoria, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 7, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Insigni, made or sold by Best Buy
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Refrigerators

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.