Hearth Record

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Haier refrigerators

12 reports to CPSC, the latest made Jul 8, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 12reports to CPSC
  • Jul 8, 2023the latest report was made
  • Aug 8, 2011the earliest
  • 2with the company’s comments
Brand
Haier
Makers
Haier America and GE Appliances, a Haier companyMakers, importers or sellers, as the reports name them
Product
RefrigeratorsCPSC’s product type: Refrigerators (code 276), in Kitchen: Appliances
Other ways the reports write the brand (1)

“GE / Haier”

By month

2 reports from August 2022 to July 2023; the most in July 2023, 1. 10 earlier reports, since August 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20231
November 20221
October 20201
August 20201
July 20201
June 20201
June 20191
January 20191
October 20181
April 20141
September 20131
August 20111

How badly anyone was hurt

  • Hurt, care not known 1 CPSC: Injury, Level of care not known
  • No one hurt 9 CPSC: Incident, No Injury
  • No incident, no one hurt 2 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jul 8, 2023, sent to the company Jul 11, 2023, published by CPSC Jul 25, 2023

    The product, in the report: GE-Haier stainless steel french door bottom freezer fridge.

    See https://www.cpsc.gov/Recalls/2022/GE-Appliances-a-Haier-Company-Recalls-Bottom-Freezer-French-Door-Refrigerators-Due-to-Fall-Hazard I have a similar vintage and model GE/Haier fridge experiencing the same freezer door handle detachment issues as this recall. It has been growing worse.

    Model
    GNE27JSMAFSS
    Serial number
    SL325573
    Bought from
    Home Depot
    Bought
    Jun 1, 2020, about then
    Where
    Fargo, North Dakota: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE / Haier, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Nov 28, 2022, sent to the company Dec 23, 2022, published by CPSC Jan 10, 2023

    The product, in the report: refrigerator

    The consumer has a safety concern about the interior light in the product. He stated that the light is 40 watts and thinks that it is too high. On 3/28/2022, ne noticed that the plastic housing around the light had melted.

    The consumer contacted the firm. A technician came out but advised the consumer that there are no parts to replace the plastic housing.

    Model
    RRTW18ZVABW
    Serial number
    BL006100N00TA9AC0422
    Bought
    Dec 10, 2009
    Where
    Lakeland, Florida: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Haier, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  3. No incident, no one hurt

    Made Oct 7, 2020, sent to the company Nov 20, 2020, published by CPSC Dec 7, 2020

    The product, in the report: Haier Refrigerator Model HA10TG218SW UPC 688057309156 Date Manufactured - I don’t see a date on the sticker, but I attached a picture of the label. Haier 9.8-cu ft Top-Freezer Refrigerator (White) Unit Specifications Width 23.60? Depth 25.20? Height 59.40? Weight 112 lbs. UPC 688057309156 (White)

    Haier 9.8-cu ft Top-Freezer Refrigerator (White) There has been a recall of this refrigerator in the past. The one I bought on July 11, 2020, is not in the recall. This product is getting so hot on the outside it could catch fire. We cannot have anything around the sides at all. It left a burn mark on the leather of a chair that was sitting beside it. The left side, looking at the front, gets hot enough to burn a child or elderly person. It is also freezing the food in the refrigerator part even when it is turned down on two. I have tried to work with the Service Department. They scheduled a repair, but the company they scheduled is also not responsive. This refrigerator is a danger.

    Model
    HA10TG218SW
    UPC
    688057309156
    Serial number
    ZM557698
    Bought from
    Lowes Hardware
    Bought
    Jul 11, 2020
    Where
    Newland, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Haier, made or sold by Haier America
    How badly, in CPSC’s words
    No Incident, No Injury
  4. No one hurt

    Made Aug 31, 2020, sent to the company Oct 14, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Haier Model QHE02GGMBBB 1.7 cu ft refrigerator, black in color.

    Haier mini-refrigerator caught fire, at the backside. Refrigerator was purchased on 3/30/19 and fire was 8/28/20. Model no. is QHE02GGM. Was not an abused unit, simply installed in a secure room and used randomly. Saw no previous recalls on this model.

    Model
    QHE02GGMBBB
    Serial number
    RL012239
    Where
    Montpelier, Ohio: Other Public Property/Office
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Haier, made or sold by Haier America
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Jul 19, 2020, sent to the company Jul 27, 2020, published by CPSC Aug 17, 2020

    The product, in the report: Refrigerater in RV trailer

    Haier refrigerator recalled due to fire hazard. My RV with that refrigerator burned down. No one was there so it completely burned with all our camping/hunting equipment. We did not receive any recall notice until now.

    Bought from
    Home Depot
    Bought
    Sep 15, 2018
    Where
    Crystal City, Texas: Place of Recreation or Sports
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Haier, made or sold by Haier America
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Jun 30, 2020, sent to the company Jul 28, 2020, published by CPSC Aug 11, 2020

    The product, in the report: Haier Refridgerator Model Haier HA10TG31SW

    Relay close to compressor smoking

    Model
    Haier HA10TG31SW
    UPC
    unknown
    Serial number
    BL04F1E9500BLFCW1347
    Bought from
    Home depot
    Bought
    Jun 21, 2018
    Where
    Rogersville, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 62, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Haier, made or sold by Haier America
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Jun 26, 2019, sent to the company Jul 24, 2019, published by CPSC Aug 7, 2019

    The product, in the report: Haier 7.3 cu ft. refrigerator

    We purchased a Haier refrigerator from Lowes June 2017 for our apartment. We did not use the unit right away & then were notified that this model was defective & might cause fire. Company sent repairman out to replace part. Unfortunately when we started using the unit it was extremely noisy, and runs constantly. Won’t turn off when cool. My family is concerned about the possibility of a fire so we discontinued its use. We have talked with our local Lowes store to try and find a replacement, but they will not assist us or issue a refund. Hoping you might help us. Thank you

    Model
    HA10TG31SB
    Where
    LONGVIEW, Washington: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Haier, made or sold by Haier America
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Jan 19, 2019, sent to the company Mar 1, 2019, published by CPSC Mar 18, 2019

    The product, in the report: Refrigerator

    Refrigerator quit working. Compressor tries to start the makes a click sounds and shuts off. Components are hot to the touch. Model and serial number match recall.

    Model
    HA10TG31SB
    Serial number
    BL04F2E1G00BLF1F1312
    Where
    Lackland AFB, Texas: Other
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Haier, made or sold by Haier America
    How badly, in CPSC’s words
    Incident, No Injury
  9. Hurt, care not known

    Made Oct 9, 2018, sent to the company Nov 1, 2018, published by CPSC Nov 16, 2018

    The product, in the report: Haier dd410RS 2-drawer under counter built in refrigerator

    Haier fridge controls stopped working (or never worked)and unit fails to self defrost. Inside coil froze up and entombed non-waterproof wiring connector in ice. So much ice that drawers would no longer close properly. When attempting to close door, coil was pierced and released refrigerant. Operator was removed from area and complained of headache. Unit removed from service pending factory service.

    Bought from
    Home Depot
    Bought
    Apr 24, 2018
    Where
    Washington, District of Columbia: Unspecified
    Who was involved
    Age 43, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Haier, made or sold by Haier America
    How badly, in CPSC’s words
    Injury, Level of care not known
  10. No one hurt

    Made Apr 9, 2014, sent to the company May 7, 2014, published by CPSC May 21, 2014

    The product, in the report: Refrigerator

    1-23-2014 I purchased a Refrigerator Haier 18 CF white wire from H.H. Gregg. By Jan.31 2014 the temp had never dropped below 6 degrees in the freezer compartment and not below 44 degrees in the refrigerator compartment. Jan 31st 2014 H.H. Gregs del a second one and picked up the one from Jan23, 2014. The second refrigerator was a repeat of the above. Feb. 18, 2014 H.H. Gregg picked up the second one and returned my money.’Note’ that Haier refrigerator is junk, someone is going to get sick from spoiled food. I placed a pack on top of frozen food it took 13 days to freeze it.

    Model
    HT18TW10SW
    Serial number
    BL018RE8000TADCB1338
    Bought from
    H.H. Gregg appliances & electronics, Georgia
    Bought
    Jan 23, 2014
    Where
    Dollginsville, Georgia: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Haier, made or sold by Haier America
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Sep 26, 2013, sent to the company Oct 22, 2013, published by CPSC Nov 5, 2013

    The product, in the report: Haier Thermal Electric Wine Cellar. Model HVTS18DBVS. It is a residential 18 bottle wine cooler. The casing is black, and the door/front of the unit is Glass with a silver strip running down the sides. Across the top of the door is a backlit capacative touch temperature control

    The product is a residential wine cellar. It was being used to store wine in my home. The product received it’s power through a surge protector. I smelled smoke from within my home and located the source to be the wine cellar. The unit was immediately unplugged. Upon inspection I had noticed that electronic components near the AC input were scorched and plastic near the source was beginning to melt.

    I feel this product produces a fire risk.

    I have had 3 of these units and all 3 have failed in the same manner at different times. The first ran for 10 months then this failure occurred. The company replaced that and I had acquired a second at the same time for occasional use. The next one ran for approximately 2 years and then had the same failure. I then ran the third for a few weeks (it had run from time to time before) and the same failure occurred. I have contacted the company again, first by e-mail (with no response) then by phone. No reason was given for the failure and nothing was done to address my concern for the potential issue.

    The first failure did not raise a large concern with me about the safety, it was the identical failure with the following two units that alerted me.

    Model
    HVTS18DBVS
    Serial number
    20100600170
    Bought from
    Replacement from company
    Bought
    Sep 1, 2011, about then
    Where
    Orlando, Florida: Home/Apartment/Condominium
    Who was involved
    Age 31, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Haier, made or sold by Haier America
    How badly, in CPSC’s words
    Incident, No Injury
  12. No incident, no one hurt

    Made Aug 8, 2011, published by CPSC Sep 16, 2011

    The product, in the report: Top Freezer Refrigerator

    Consumer said that her tenant called her on 08/04/2011 to report to that his refrigerator top freezer did not closed properly; therefore his food will spoiled.

    Consumer said that refrigerator had been served for 3 occasions for similar issues. On 07/31 was the last time that the refrigerator was served by the mfr. the issues that time was the refrigerator’s door had a gap and not let the door closed properly.

    Consumer called and explained incident to mfr’s rep. (name unknown) who said that the product is no longer under warranty.

    Consumer feels that her refrigerator could pose an unsafe health issues.

    No injury

    Model
    RTG21PABW
    Serial number
    BL007100N00TA95B0848
    Bought from
    HH GREGG, Georgia
    Bought
    Jul 30, 2009
    Where
    Conyers, Georgia: Unspecified
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Haier, made or sold by Haier America
    How badly, in CPSC’s words
    No Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Refrigerators

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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