Family Hub refrigerators
3 reports to CPSC, the latest made Jun 27, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 3reports to CPSC
- Jun 27, 2026the latest report was made
- Dec 24, 2022the earliest
- 0with the company’s comments
- Brand
- Family Hub
- Maker
- SAMSUNG ELECTRONICS AMERICA, INC. (SEA)Makers, importers or sellers, as the reports name them
- Product
- RefrigeratorsCPSC’s product type: Refrigerators (code 276), in Kitchen: Appliances
Other ways the reports write the brand (1)
“Family Hub Refridgerator”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| June 2026 | 1 |
| March 2024 | 1 |
| December 2022 | 1 |
How badly anyone was hurt
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jun 27, 2026, sent to the company Jun 30, 2026, published by CPSC Jul 15, 2026
The product, in the report: Stainless Steel Samsung Family Hub refridgerator
The ice diapenser motor on our Samsung Family Hub fridge caught fire in the night and burned out the motor, control board and compressor. We were fortunate that the fire was contained to the unit and did not cause property damage, however, this occurred during the night and is very dangerous.
- Model
- RF27T5501SR
- Serial number
- 0B4P4BCT600594
- Bought from
- Conns
- Bought
- Aug 19, 2022
- Where
- Fort Worth, Texas: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Family Hub Refridgerator, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Mar 22, 2024, sent to the company Mar 25, 2024, published by CPSC Apr 8, 2024
The product, in the report: A Samsung Family Hub Refrigerator
My Samsung Refrigerator does not keep a constant temperature, and not giving any errors or warnings as to why as it was supposed too under the diagnostics. Thereby putting the food myself and my family at risk. Model # RF28M9580SR/AA. When I finally reached out to Samsung they refused to do anything or honor the warranty.
- Model
- RF28M9580SR/
AA - UPC
- NA
- Serial number
- 096Z43BJC00522N
- Bought from
- LOWES
- Bought
- Jan 1, 2018, about then
- Where
- glen allen, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 41, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Family Hub, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Dec 24, 2022, sent to the company Dec 30, 2022, published by CPSC Jan 17, 2023
The product, in the report: Samsung, Family Hub
The ice maker freezes up and the refrigerator won’t stay cold, causing the food to go bad.
- Model
- RF28M9580SG
- Serial number
- 096Y43BJ500017L
- Bought from
- Lowes - Ellijay, Georgia
- Bought
- May 17, 2015
- Where
- Ellijay, Georgia: Home/
Apartment/ Condominium - Who was involved
- Age 51, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Family Hub, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.