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Bosch refrigerators

7 reports to CPSC, the latest made Jan 14, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 7reports to CPSC
  • Jan 14, 2025the latest report was made
  • Dec 20, 2012the earliest
  • 3with the company’s comments
Brand
Bosch
Maker
BSH HOME APPLIANCES CORPORATIONMakers, importers or sellers, as the reports name them
Product
RefrigeratorsCPSC’s product type: Refrigerators (code 276), in Kitchen: Appliances

By month

5 reports from February 2024 to January 2025; the most in January 2025, 1. 2 earlier reports, since December 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
January 20251
November 20241
August 20241
May 20241
February 20241
August 20201
December 20121

How badly anyone was hurt

  • Hurt, no treatment 2 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 4 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, no treatment

    Made Jan 14, 2025, sent to the company Jan 16, 2025, published by CPSC Jan 31, 2025

    The product, in the report: Bosch 800 Series French Door Bottom Mount Refrigerator 36’’ Easy clean stainless steel

    My glass refrigerator shelf exploded into thousands of pieces while Wiping it with a damp dish rog ([REDACTED] dish soap water)

    Model
    800 Series French Door Bottom Mount Refrigerator
    UPC
    249080512036000
    Serial number
    b36ct81sns/02
    Bought from
    Appliance Loft
    Bought
    Oct 16, 2019
    Where
    Taylor Mill, Kentucky: Unspecified
    Who was involved
    Age 65, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  2. No incident, no one hurt

    Made Nov 15, 2024, sent to the company Nov 21, 2024, published by CPSC Dec 6, 2024

    The product, in the report: Side by Side Refrigerator with bottom freezer and icemaker unit.

    We bought a condo which included a Bosch Side by Side, built in refrigerator and ice maker. The prior owner bought the unit new and never occupied it, so the refrigerator was turned on, but never used in day-to-day service. The problem I am reporting is that the ceramic water line to the ice maker has disintegrated, causing minute ceramic debris particles to flow into the water that is becoming ice. The ice is unusable and unsafe. The line is surrounded by foam insulation from the manufacturer, so it is not accessible and cannot be replaced. The disintegration of the line is a defect that was not caused by misuse. There is no access to the line and no situation of operating use of the line that could cause line to fracture and disintegrate the way it did. The problem was discovered by an independent repair technician. The problem was masked by other defects in the freezer, which included a disconnected (severed) wire that should have powered a fan in the freezer. Because the fan did not work, the ice maker never functioned because there is a temperature controller that prevents operation of the ice maker when the ambient temperature in the freezer exceeds a preset temperature. A BSH approved servicer attempted to repair the fan problem and after several unsuccessful repair attempts, declared the unit to be not serviceable. I sought a replacement of the refrigerator. Bosch advised me that the unit was out of warranty, but they would offer me $1,484.85 against the purchase of a new $9,899 replacement unit. Since the replacement unit cost and installation far exceeds BSH offer, I sought an independent repair. That repair person was able to fix the wiring issue and restore normal fan function, but then discovered that the ceramic water line was disintegrating and that it could not be replaced and represented a safety hazard as pieces broke off and flowed into the ice. We have not used the ice and so have not been injured, but anyone with this refrigerator and this problem would not know that foreign bodies are flowing into the ice and so this is a danger to consumers. I have other Bosch products, and have a Bosch refrigerator in another dwelling, and typically Bosch makes a quality product. I am confounded by how this issue happened and why this refrigerator presented with problems that neither repair person had seen in their careers.

    Model
    Model No. B36BT930NS/04
    Serial number
    9903/10005
    Where
    Bainbridge Island, Washington: Home/Apartment/Condominium
    Who was involved
    Age 73, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  3. No one hurt

    Made Aug 16, 2024, sent to the company Aug 22, 2024, published by CPSC Sep 6, 2024

    The product, in the report: side by side refrigerator-freezer

    a piece from the icemaker broke off and was dispensed with the ice

    Model
    B20CS30SNS / 01
    Serial number
    FD9810 / 000133
    Bought from
    Home Depot
    Bought
    Jul 2, 2019, about then
    Where
    United States: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made May 5, 2024, sent to the company May 8, 2024, published by CPSC May 22, 2024

    The product, in the report: Bosch free-standing refrigerator/freezer

    Bosch refrigerator, spontaneous electrical fire of the control panel. While no flames were observed, the freezer door got very hot, and the residents were exposed to smoke inhalation and potential house fire. The freezer door had to be cut off and removed from the house.

    Model
    B20CS51SNS /02
    Where
    Placentia, California: Home/Apartment/Condominium
    Who was involved
    Age 46, Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  5. Hurt, no treatment

    Made Feb 13, 2024, sent to the company Feb 16, 2024, published by CPSC Mar 4, 2024

    The product, in the report: Bosch Refrigerator model B26FT50SNS/03 stainless steel 35

    Bosch refrigerator model B26FT50SNS/03 stopped working and smelled like it was burning so it was unplugged. Bosch sent out a technician who plugged in the refrigerator while trying to figure out the problem and it caught fire. He also discovered that there were [REDACTED] parts used in this Bosch refrigerator.

    Model
    B26FT50SNS/03
    Bought from
    Home Depot, North Carolina
    Bought
    Apr 1, 2020, about then
    Where
    Southport, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  6. No one hurt

    Made Aug 10, 2020, sent to the company Sep 1, 2020, published by CPSC Sep 16, 2020

    The product, in the report: BOSCH 500 Series Freestanding Bottom Freezer Refrigerator Model B11CB50SSS/08

    FIRE HAZARD -OVERHEATING: BOSCH refrigerator Model #B11CB50SSS/08, Serial Number FD951000007. Purchased 2016

    Refrigerator had been working without incident. On August 4 the appliance was turned off from the fuse panel as soon as power loss occurred due to a storm. After power was restored and old food removed from the refrigerator, the refrigerator was turned on at the fuse box. After 3 hours, the refrigerator was opened to determine if cooling temperature had been reached- it was then discovered that the inside of the refrigerator was too hot to touch -the power was immediately turned off at the fuse box and the fire department called. The fire department found the inside of the refrigerator to be 148 degree Fahrenheit. The fire department checked the fuse box and other appliances and did not find any other issues or storm related damage. A licensed electrician also examined the fuse box, the all-house surge protector and refrigerator electrical outlet and all were in 100% working order. It was determined that the refrigerator motor overheated and did not shut off or give an alarm of overheating. Note that I regularly vacuum around the refrigerator so there has never been a dust build up, and the refrigerator is always used in accordance with manufactures instructions. It is a newer appliance and prior to the overheating incident had been in working order. PLEASE PURSUE THIS FINDING- IF THE OVERHEATING HAD OCCURED DURING THE NIGHT WHEN THE HOUSEHOLD WAS ASLEEP MAJOR FIRE WITH FATALITIES COULD HAVE OCCURED.

    Model
    B11CB50SSS/08
    Serial number
    FD951000007
    Bought from
    Prior home owner
    Bought
    May 2, 2016
    Where
    WEST HARTFORD, Connecticut: Home/Apartment/Condominium
    Who was involved
    Age 67, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand BOSCH, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Dec 20, 2012, sent to the company Jan 9, 2013, published by CPSC Jan 24, 2013

    The product, in the report: Side-by-Side Refrigerator

    We first smelled an electrical in the kitchen and then noticed the icemaker flap on the freezer door started opening and closing erratically. The LCD display first indicated an “E1” error and then went blank. Soon we could see a stream of smoke emitting from the top of the refrigerator/freezer. We quickly pulled out the refrigerator and unplugged it. There is a circuit board under a plastic panel on top of the refrigerator that burned and created a ½” hole in the plastic cover where the smoke was released.

    Model
    B22CS50SSNW/01
    Serial number
    FD 8903 000225
    Bought from
    Sears, Mississippi
    Bought
    Jan 15, 2010
    Where
    Ocean Springs, Mississippi: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bosch, made or sold by BSH HOME APPLIANCES CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Refrigerators

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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