22.2 cu. ft. 4-Door French Door Refrigerator refrigerators
1 report to CPSC, the latest made Nov 21, 2024. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Nov 21, 2024the latest report was made
- Nov 21, 2024the earliest
- 0with the company’s comments
- Brand
- 22.2 cu. ft. 4-Door French Door Refrigerator
- Maker
- SAMSUNG ELECTRONICS AMERICA, INC. (SEA)Makers, importers or sellers, as the reports name them
- Product
- RefrigeratorsCPSC’s product type: Refrigerators (code 276), in Kitchen: Appliances
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2024 | 1 |
How badly anyone was hurt
- No incident, no one hurt 1 CPSC: No Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No incident, no one hurt Made Nov 21, 2024, sent to the company Nov 26, 2024, published by CPSC Dec 11, 2024
The product, in the report: Refrigerator
I am writing to report a serious safety concern regarding the ice maker in my Samsung refrigerator, Model RF23M8590SR/AA. This issue involves plastic fragments being dispensed with ice, posing a potential health hazard.
Recently, I discovered small plastic fragments in the ice dispensed from the refrigerator. Upon inspection, I found that a plastic component between the ice and the metal crushing arms had broken off. This has happened before; a larger plastic piece broke months ago, but I discarded it and continued using the ice maker as it appeared to function normally. However, this time, the broken plastic was ground into fragments about the size of half a pea, which were dispensed with the ice.
This problem appears to be a design flaw and is not isolated. I found a forum post on Samsungs website where another customer reported the same issue of plastic fragments in their ice. Despite this recurring defect, I have seen no recall or safety warning issued for this product.
I believe this situation warrants immediate investigation by the CPSC. The issue not only endangers the health of consumers but also reflects a potential failure in the products safety design. I kindly request that the CPSC review this matter, determine the extent of the risk, and consider whether a recall or safety advisory is necessary.
Please let me know if additional information or documentation is required to assist with your investigation. Thank you for your attention to this serious matter.
- Model
- RF23M8590SR/
AA - Bought from
- Home depot
- Bought
- Jul 11, 2019, about then
- Where
- Raleigh, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 45, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand 22.2 cu. ft. 4-Door French Door Refrigerator, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
- How badly, in CPSC’s words
- No Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.