Baby Brezza food processors

11 reports to CPSC, the latest made Sep 16, 2022. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

11reports to CPSC
Sep 16, 2022the latest report was made
Feb 23, 2016the earliest
9with the company’s comments

Brand: Baby Brezza
Maker: Baby Brezza EnterprisesMakers, importers or sellers, as the reports name them
Product: Food processorsCPSC’s product type: Food Processors (code 275), in Kitchen: Appliances

Other ways the reports write the brand (4)

“Baby Breeza”, “Baby Brezza Enterprises LLC”, “Baby Brezza Pro Advanced” and “Baby Brezza pro advanced”

By month

2 reports from October 2021 to September 2022; the most in September 2022, 1. 9 earlier reports, since February 2016, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
September 2022	1
February 2022	1
June 2020	1
May 2020	1
April 2020	1
March 2020	2
July 2019	1
May 2019	1
September 2016	1
February 2016	1

How badly anyone was hurt

Hospital admission 1 CPSC: Injury, Hospital Admission
Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
Hurt, no treatment 3 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 1 CPSC: Injury, Level of care not known
No one hurt 4 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Seen by a doctor or nurse
Made Sep 16, 2022, sent to the company Sep 20, 2022, published by CPSC Oct 12, 2022

The product, in the report: Baby Brezza, do not know which models my patient used.

I am an RN who monitors newborn weight/growth. I have had two infants in the past 8 months, one 2 months old, other 5 months old that were having slow weight gain, sometimes weight loss. Determined cause was the baby brezza. Was using incorrect settings. It is far to easy for parents to use the incorrect setting if they do not read instructions fully. Fortunately, these two infants did not develop electrolyte imbalance which could happen.

Where
United States: Home/Apartment/Condominium
Who was involved
Age 0, Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Baby Brezza, made or sold by Baby Brezza Enterprises
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(9/29/2022) Baby Brezza Enterprises: We are sorry to hear about the concerns expressed with the Baby Brezza Formula Pro Advanced. We fully stand behind our product and its accuracy. Based on our years of experience selling the Formula Pro, we’ve found that most issues occur because all of the set-up and operating instructions are not followed completely, which the person who filed this complaint acknowledged. We highlight the need to follow these set-up and usage instructions on the package, in the instruction manual, and on the machine itself to ensure parents use the product correctly. These critical directions include 1) including looking up the specific setting for your brand/type of formula on our website, 2) cleaning the mixing funnel after every 4 bottles and 3) keeping the powder above the Min line in the powder container. As the complainant stated in the report, the parents who used the Formula Pro Advanced were using the “incorrect settings” because they didn’t read the instructions fully. It’s also unclear whether these parents followed the other set-up, operating and cleaning instructions fully. If all of the instructions are not followed, the machine will not perform properly and make accurate bottles.
We have reached out to the complainant to better understand both situations and hopefully be put in touch with the parents to better understand how they used the machine. If [REDACTED] reads this response, please contact our Customer Care team at 888-396-6552 or www.babybrezza.com/contact so we can discuss this further.
Thanks.

CPSC report 20220916-1C0F4-2147353837. Submitter: Health Care Professional Search for it on SaferProducts.gov
No one hurt
Made Feb 17, 2022, sent to the company Feb 22, 2022, published by CPSC Mar 15, 2022

The product, in the report: Baby Brezza Advanced Pro Formula Maker- similar to a [REDACTED]. It makes formula bottles instantly for parents.

I purchased an advanced pro baby Brezza formula machine. Over the course of approximately 3 weeks I noticed my baby was extremely fussy and wanting to eat more and more even immediately after feeding. I followed the directions and reviewed the settings in their owners manual. Cleaned the machine when prompted by its factory settings. My baby still was extremely fussy, diaper changed to diarrhea. This company (Baby Brezza ) customer service is terrible. They don’t return phone calls and won’t take the product back if used! A huge safety issue for babies especially newborns!!!!

Model
Advanced Pro Formula
Bought from
Amazon
Bought
Nov 3, 2021, about then
Where
Pitman, New Jersey: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Child
As this report names them
Brand Baby Brezza, made or sold by Baby Brezza Enterprises
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/23/2022) Baby Brezza Enterprises: We are sorry to hear about the concerns expressed with the Baby Brezza Formula Pro Advanced. We fully stand behind our product and its accuracy. Based on our years of experience selling the Formula Pro, we’ve found that most issues are resolved with proper assembly, cleaning and setting for the formula used. We also offer a 1 year limited warranty which includes either a replacement or a refund when appropriate.
We spoke to this consumer to better understand how she used the machine. She said she used the correct formula setting for the formula brand/type she was using ([REDACTED], Setting 6) but we don’t know if she followed all set-up, operating and cleaning instructions fully including cleaning the mixing funnel after every 4 bottles and making sure the powder is above the Min line in the powder container. If all of the instructions are not followed, the machine will not perform properly.
Unfortunately, she returned the machine to Amazon so we were unable to retrieve it for inspection.
If this user reads this response, they are welcome to contact Baby Brezza Customer Service at CS@babybrezza.com or 888-396-6552 to discuss this further. Thanks.

CPSC report 20220217-7C6BF-2147357547. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Jun 18, 2020, sent to the company Jul 16, 2020, published by CPSC Jul 30, 2020

The product, in the report: Baby Brezza Formula Dispenser

I am a Primary Care Pediatrician practicing in Longmont, CO. A 2.5 month old baby I care for in my practice was failing to gain weight for several weeks. I admitted him to the hospital for Failure to Thrive. After extensive evaluation, it was discovered that the source of his poor weight gain was improper mixing of his formula via the Baby Brezza machine the parents were using at home. Per the Nutritionist’s calculations, the machine was mixing the formula at 60% of the appropriate caloric strength, so he was receiving quite dilute formula. This is exceedingly dangerous for a young infant, as it can lead to complications such as severe electrolyte imbalances and seizures in addition to restricted growth. Per the parents’ report, there was another baby on the hospital floor at the same time with the same issue with this machine. It appears there have been many complaints and similar medical complications reported due to this machine working improperly in the past few years. Please recall this product immediately before any further harm is done to young children.

Model
Model # 603352-15
Where
Unspecified: Unspecified
Who was involved
Age 0, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Baby Brezza, made or sold by Baby Brezza Enterprises
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(7/21/2020) Baby Brezza Enterprises: We are very concerned about the issues that are expressed in this notification about the Baby Brezza Formula Pro Advanced. We contacted the doctor’s office to speak directly with her in order to obtain more information about this situation. We left a message with the office staff but haven’t heard back. We take these inquiries very seriously and would like to hear back from the doctor to understand this situation in more detail. In the meantime, we fully stand behind our product and its accuracy. We have extensive testing and quality assurance procedures in place before our machines even leave the factory to ensure they consistently dispense the right amount of formula and water. We also re-test every major brand and type of formula at least once a year at our lab to make sure our formula settings are accurate and deliver the formula weight per two ounces of water as specified by the manufacturer on each formula’s label.
We would be more than happy to assist this doctor’s patient and help explain how to use the machine. This person can contact our Customer Service from Monday to Friday by phone at 888-396-6552 and email at CS@BabyBrezza.com as well as use the extensive resources available at www.babybrezza.com to help with proper machine set-up and operation. Based on our years of experience selling the Formula Pro, we’ve found that most issues are resolved with proper assembly, cleaning and setting for the formula used. We also offer a 1 year limited warranty which includes either a replacement or a refund when appropriate.
Thanks.

CPSC report 20200610-7C4E7-2147371793. Submitter: Health Care Professional Search for it on SaferProducts.gov
Hurt, care not known
Made May 21, 2020, sent to the company Jun 24, 2020, published by CPSC Jul 9, 2020

The product, in the report: Baby Brezza formula pro advanced

Bought baby Brezza formula pro advanced. Have been using it a couple days. Machine appears to add extra unmixed water at the end of making a bottle. Formula appears to be less concentrated and more liquidy than when we hand make it. Baby has become extra fussy, been eating less, and started having diarrhea. Machine is not mixing the bottle properly and is dangerous to our sons health.

Model
Formula pro advanced
Bought from
Baby brezza
Bought
Apr 13, 2020, about then
Where
North Miami Beach, Florida: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Baby brezza, made or sold by Baby Brezza Enterprises
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(6/24/2020) Baby Brezza Enterprises: We are sorry to hear about the concerns expressed with the Baby Brezza Formula Pro Advanced. We fully stand behind our product and its accuracy. We have extensive testing and quality assurance procedures in place before our machines even leave the factory to ensure they consistently dispense the right amount of formula and water. We also re-test every major brand and type of formula at least once a year at our lab to make sure our formula settings are accurate and deliver the formula weight per two ounces of water as specified by the manufacturer on each formula’s label.
We would be more than happy to assist this user and are surprised that she hasn’t reached out to our Customer Service team. We provide Customer Service from Monday to Friday by phone and email as well as extensive resources at www.babybrezza.com to help with proper machine set-up and operation. We’d like this user to contact our Customer Service at 888-396-6552or email us at CS@BabyBrezza.com so we can troubleshoot her concerns. Based on our years of experience selling the Formula Pro, we’ve found that most issues are resolved with proper assembly, cleaning and setting for the formula used. We also offer a 1 year limited warranty which includes either a replacement or a refund when appropriate. Please contact us.
Also, we strongly recommend against trying to test the formula dispensing using a plastic bag. This type of test is not accurate because the bag restricts the hole where the formula is dispensed into the mixing funnel, so it doesn’t capture accurately the amount of formula being dispensed by the machine. Also, many people don’t have a precision gram scale to measure formula. Most common kitchen scales round up or down to the closest gram which makes the weight inaccurate.
(6/24/2020) Baby Brezza Enterprises: We are sorry to hear about the concerns expressed with the Baby Brezza Formula Pro Advanced. We fully stand behind our product and its accuracy. We have extensive testing and quality assurance procedures in place before our machines even leave the factory to ensure they consistently dispense the right amount of formula and water. We also re-test every major brand and type of formula at least once a year at our lab to make sure our formula settings are accurate and deliver the formula weight per two ounces of water as specified by the manufacturer on each formula’s label.
We would be more than happy to assist this user and are surprised that she hasn’t reached out to our Customer Service team. We provide Customer Service from Monday to Friday by phone and email as well as extensive resources at www.babybrezza.com to help with proper machine set-up and operation. We’d like this user to contact our Customer Service at 888-396-6552or email us at CS@BabyBrezza.com so we can troubleshoot her concerns. Based on our years of experience selling the Formula Pro, we’ve found that most issues are resolved with proper assembly, cleaning and setting for the formula used. We also offer a 1 year limited warranty which includes either a replacement or a refund when appropriate. Please contact us.
Also, the machine is programmed to dispense up to 1 oz. of water at the end of the mixing cycle to ensure all formula is properly mixed.

CPSC report 20200521-1945A-2147372218. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Apr 15, 2020, sent to the company Apr 23, 2020, published by CPSC May 7, 2020

The product, in the report: Powder formula dispenser

I purchased and used the Baby Brezza advanced pro formula dispenser for 1 month and 10 days. During this time I noticed that my baby began to seem hungry after a full feeding and attributed it to a growth spurt. This behavior persisted. I noticed that the machine seemed to dispense an extra oz of formula but thought that it was the addition of powdered formula which made the bottle appear fuller. After going to his 4 month appointment, I was informed that he had only gained 2 lbs over 2 months when he had previously gained 2 lbs per month. I decided to test the machine by attaching a plastic baggie to the powder dispenser and it repeatedly dispensed the incorrect amount of formula. It dispensed too little formula this making the formula over diluted with water. I used this product for 1 month and am so angry that something like this would even be available for sale. It is dangerous and I’m left wondering if my baby will have long term neurological damage from water toxicity.

Model
I don’t know
Serial number
886267005015
Bought from
Target, California
Bought
Mar 8, 2020
Where
Oakland, California: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Baby Brezza Pro Advanced, made or sold by Baby Brezza Enterprises
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(4/23/2020) Baby Brezza Enterprises: We are sorry to hear about the concerns expressed with the Baby Brezza Formula Pro Advanced. We fully stand behind our product. We would be more than happy to assist this user and address her concerns. We provide Customer Service from Monday to Friday as well as extensive resources at www.babybrezza.com to help with proper machine set-up and operation. We’d like this user to contact our Customer Service at 888-396-6552 or CS@BabyBrezza.com so we can troubleshoot her concerns. Unfortunately, she hasn’t reached out to us so we’re not able to verify the specific claims in this incident report. However, based on our 7 years of experience selling the Formula Pro line of products, we’ve found that most issues are “user errors” in which consumers don’t assemble the parts correctly, don’t look up the right setting for the formula they are using or don’t clean the machine properly. In those instances where we can’t resolve the issue, we offer a 1 year limited warranty which includes either a replacement or a refund depending on the circumstances. We would like to discuss this situation with the user, explain how to use the machine properly, provide relevant troubleshooting advice, and if necessary, inspect the machine to ensure it functions properly and replace it or issue a refund if necessary. Thanks.

CPSC report 20200415-138CC-2147372896. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 22, 2020, sent to the company Mar 30, 2020, published by CPSC Apr 20, 2020

The product, in the report: It mixes baby formula - baby breeza

I am a pediatrician. I had a newborn infant who had poor growth at her two week visit. After a discussion with the family about ho wthey were feeding the baby and mixing the formula, I learned that they were using a baby brezza. I didn’t know what it was it quickly learned that it mixed the formula for the baby. We decided to take it out of the equation and have the parents mix it themselves. The baby gained appropriate weight. The parents told me they discovered that the brezza was watering down the formula and not mixing it properly. This is unacceptable. It is very dangerous for baby’s to not get proper nutrition - think rapid brain development starved for fuel. The baby also may undergo extensive testing that is unnecessary.

Where
Bowling Green, Kentucky: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Baby Breeza, made or sold by Baby Brezza Enterprises
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/3/2020) Baby Brezza Enterprises: We are sorry to hear about the concerns expressed with the Baby Brezza Formula Pro Advanced.
We fully stand behind our product. We would be more than happy to assist your patient and address her concerns. We provide Customer Service from Monday to Friday as well as extensive resources at www.babybrezza.com to help with proper machine set-up and operation. We’d like your patient to contact our Customer Service at 888-396-6552 or CS@BabyBrezza.com so we can troubleshoot her concerns. Unfortunately, she hasn’t reached out to us so we’re not able to verify the specific claims in this incident report. However, based on our 7 years of experience selling the Formula Pro line of products, we’ve found that most issues are “user errors” in which consumers don’t assemble the parts correctly, don’t look up the right setting for the formula they are using or don’t clean the machine properly. In those instances where we can’t resolve the issue, we offer a 1 year limited warranty which includes either a replacement or a refund depending on the circumstances.
We would be more than happy to assist your patient and address her concerns. We would like to discuss this situation with the consumer, explain how to use the machine properly, provide relevant troubleshooting advice, and if necessary, inspect the machine to ensure it functions properly and replace it or issue a refund if necessary.
Thanks.

CPSC report 20200322-E9719-2147374258. Submitter: Health Care Professional Search for it on SaferProducts.gov
Hurt, no treatment
Made Mar 15, 2020, sent to the company Mar 23, 2020, published by CPSC Apr 6, 2020

The product, in the report: Baby Brezza Pro Advanced

We purchase the baby Brezza pro advanced for our daughter when she was 8 months old. We’ve been using it to make her formula for the past few months and have noticed she would throw up a lot as well as not gain much weight (in the 15-27% for weight). And to confirm, we have been cleaning out the machine consistently.
When we saw the New York time’s article today 3/13/2020 regarding the risk of baby Brezza, we tested the powder setting by capturing the amount of powder that comes out with the same setting (powder setting #7 for 2oz) three times. Each time the amount dispensed was radically different, measuring 1.5 then 2 then 3 scoops!! We are very alarmed and furious that a baby product would be so irresponsibly inconsistent and inaccurate. This deserves a class action law suit. We need to do everything we can to alert parents, especially current users of this defective dangerous product for babies.

Model
FRP0046COM
UPC
886267005954
Bought from
Amazon
Bought
Dec 24, 2019, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Baby Brezza pro advanced, made or sold by Baby Brezza Enterprises
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(3/25/2020) Baby Brezza Enterprises: We are sorry to hear about the concerns expressed with the Baby Brezza Formula Pro Advanced.
When used correctly, the Baby Brezza Formula Pro Advanced accurately dispenses the correct amount of formula and water. We let consumers know – both in the instruction manual and on the inside top flap of the package – that they must follow the instructions carefully to ensure the appliance functions properly. This includes properly putting the parts together and cleaning the mixing funnel after every 4 bottles. Also, we instruct all users to look up the specific setting for the formula they are using on the Baby Brezza website. The machine doesn’t come with a default formula setting. When consumers follow these simple instructions, they are delighted with the Formula Pro Advanced and call it a “lifesaver”. In fact, this product has high satisfaction ratings from most consumers. Additionally, pediatricians often tell parents that Formula Pro is a better way of preparing a formula bottle than by hand because mistakes can be made when using a formula scoop and following instructions on the formula container.
We fully stand behind our product. We would be more than happy to assist this consumer and address her concerns. We provide Customer Service from Monday to Friday as well as extensive resources at www.babybrezza.com to help with proper machine set-up and operation. We’d like this consumer to contact our Customer Service at 888-396-6552 or CS@BabyBrezza.com so we can troubleshoot her concerns. Unfortunately, she hasn’t reached out to us so we’re not able to verify the specific claims in this incident report. However, based on our 7 years of experience selling the Formula Pro line of products, we’ve found that most issues are “user errors” in which consumers don’t assemble the parts correctly, don’t look up the right setting for the formula they are using or don’t clean the machine properly. In those instances where we can’t resolve the issue, we offer a 1 year limited warranty which includes either a replacement or a refund depending on the circumstances.
We would be more than happy to assist this consumer and address her concerns. We would like to discuss this situation with the consumer, explain how to use the machine properly, provide relevant troubleshooting advice, and if necessary, inspect the machine to ensure it functions properly and replace it or issue a refund if necessary.
Thanks.

CPSC report 20200315-E8DC7-2147374363. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jul 17, 2019, sent to the company Aug 8, 2019, published by CPSC Aug 29, 2019

The product, in the report: automatic baby formula mixer

(07/12/2019) A parent reported that the default setting on the unit is incorrect. The formula for the parent’s child was mixed incorrectly. The child had to be evaluated after drinking the formula but the child is alright.

Where
United States: Other
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Baby Brezza, made or sold by Baby Brezza Enterprises
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(8/13/2019) Baby Brezza Enterprises: We are responding to consumer complaint No. 20190717-3996E-1888708. We are sorry to hear about the concerns expressed with the Baby Brezza Formula Pro.
When used correctly, the Baby Brezza Formula Pro accurately dispenses the correct amount of formula and water. We let consumers know – both in the instruction manual and on the inside top flap of the package – that they must follow the instructions carefully to ensure the appliance functions properly. This includes properly putting the parts together and cleaning the mixing funnel after every 4 bottles. Also, we instruct all users to look up the specific setting for the formula they are using on the Baby Brezza website. The machine doesn’t come with a default formula setting. When consumers follow these simple instructions, they are delighted with the Formula Pro and call it a “lifesaver”. In fact, this product has high satisfaction ratings from most consumers. Additionally, pediatricians often tell parents that Formula Pro is a better way of preparing a formula bottle than by hand because mistakes can be made when using a formula scoop and following instructions on the formula container.
We invest a lot of time and resources to inspect our products to make sure they function properly and offer a 1-year warranty in case there is an issue. We also provide Customer Service from Monday-Friday from 8am-10pm est along with online resources to help consumers troubleshoot any problems that may occur. And in most cases, our Customer Service resolves issues that occur. Based on our 5 years of experience selling the Formula Pro, we’ve found that most issues are “user errors” in which consumers don’t assemble the parts correctly, don’t look up the right setting for the formula they are using or clean the machine properly. In those instances where we can’t resolve the issue, we offer a 1 year limited warranty which includes either a replacement or a refund depending on the circumstances.
Regarding the specific claims made in this incident report, it’s difficult for us to verify them because we don’t know who this consumer is or what specifically the issue was. We would be more than happy to assist this consumer and address his/her concerns. We would like to discuss this situation with the consumer, explain how to use the machine properly, provide relevant troubleshooting advice, and if necessary, inspect the machine to ensure it functions properly and replace it or issue a refund if necessary.

CPSC report 20190717-3996E-1888708. Submitter: Health Care Professional Search for it on SaferProducts.gov
Hurt, no treatment
Made May 15, 2019, sent to the company Jun 6, 2019, published by CPSC Jun 20, 2019

The product, in the report: Baby Brezza Formula Micer

A family was relying on the Baby Breeze to mix powdered formula for their infant. When they presented for their baby’s well child check it was noted that the baby had lost significant weight. When parents returned home they realized that the Breeza was not mixing correctly leaving diluted formula which was bejng fed to their infant. Once the mixer was no longer used the infant quickly regained weight.

Where
Unspecified: Unspecified
Who was involved
Age 0, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Baby brezza, made or sold by Baby Brezza Enterprises
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(6/6/2019) Baby Brezza Enterprises: We received notification 20190515-57180-2147380960 regarding the Baby Brezza Formula Pro formula dispenser. We are surprised by this report because when used properly, the Formula Pro accurately dispenses the correct amount of formula and water. We let consumers know – both in the instruction manual and on the inside top flap of the package – that they must follow the instructions carefully to ensure the appliance functions properly. This includes choosing the right setting for the formula brand/type they use and cleaning the mixing funnel every 4 bottles. When users do this, they are delighted with the Formula Pro and call it a “lifesaver”. In fact, this product has high satisfaction ratings from most consumers. Additionally, pediatricians often tell parents that Formula Pro is a better way of preparing a formula bottle than by hand because caregivers can make mistakes using a formula scoop and following instructions on the formula container. The Company also provides “how-to” videos, the formula setting list and troubleshooting tips on their website, as well as toll-free Customer Service from Monday to Friday from 8am-10pm. Our goal is to make sure our users are fully satisfied by making sure we help them use such products properly. Also, please be aware that we invest a lot of time and resources to inspect our products to make sure they function properly, test every brand/type of formula powder every year to make sure the settings are correct and offer a 1-year warranty in case there is an issue. Unfortunately, we are unable to verify if there were any issues with this product because we don’t know who the consumer is that experienced this alleged issue. Typically if a consumer has a concern, they contact our Customer Service and we address their issue, including proper use of the product.
If you or the person submitting this report have any questions, please call our Customer Service at 888-396-6552.
Thanks.

CPSC report 20190515-57180-2147380960. Submitter: Health Care Professional Search for it on SaferProducts.gov
No one hurt
Made Sep 24, 2016, sent to the company Oct 6, 2016, published by CPSC Oct 21, 2016

The product, in the report: Baby Brezza Formula Pro

Baby Brezza Formula Pro. Have been using machine for few months to make formula for my baby. Formula has been made to average of 98 degrees which is considered safe by FDA for babies to consume. On 9/18 the bottle seemed hotter than usual. Started testing with a thermometer. Machine has been malfunctioning and heating water to as high as 109 degrees in the water tank. Heated water and formula after mixing out of the machine in the bottle still had temperatures of over 100. Contacted company to resolve issue with no success. They state this is normal. I don’t see how over heated water is normal and safe for babies to consume.

Model
Formula Pro
Serial number
NWY-042TAR
Bought from
Amazon.com
Bought
Mar 1, 2016, about then
Where
Brooklyn, New York: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Baby Brezza Enterprises LLC, made or sold by Baby Brezza Enterprises
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20160924-C4C08-2147413769. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 23, 2016, sent to the company Mar 2, 2016, published by CPSC Mar 23, 2016

The product, in the report: Product was “Baby Breeza” given as a baby gift. Purchased at Target about 2 months ago.

Family was using the Baby Breeza product for their infant. The formula was not mixing correctly as it was stated to do so. Therefore the baby was not getting the correct calorie or electrolyte concentration. The infant was not gaining weight and was fussy and irritable.

Where
Unspecified: Unspecified
Who was involved
Age 0, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Baby Breeza, made or sold by Baby Brezza Enterprises
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20160223-0902A-2147421490. Submitter: Health Care Professional Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Baby Brezza food processors

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

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The public record comes first.