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Ninja ice cream makers

20 reports to CPSC, the latest made Oct 12, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 30, 2026.

  • 20reports to CPSC
  • Oct 12, 2026the latest report was made
  • Aug 20, 2022the earliest
  • 2with the company’s comments
Brand
Ninja
Maker
SharkNinja Operating LLCMakers, importers or sellers, as the reports name them
Product
Ice cream makersCPSC’s product type: Ice Cream Makers (code 274), in Kitchen: Appliances
Other ways the reports write the brand (4)

“Ninja Creami”, “Ninja Creami Breeze”, “Ninja Creami Deluxe XL” and “nonja”

By month

11 reports from November 2025 to October 2026; the most in April 2026, 3. 9 earlier reports, since August 2022, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20261
September 20262
July 20261
June 20261
April 20263
March 20261
February 20261
December 20251
September 20241
August 20241
May 20242
March 20242
August 20231
October 20221
August 20221

How badly anyone was hurt

  • Hurt, no treatment 2 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 12 CPSC: Incident, No Injury
  • No incident, no one hurt 6 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 30, 2026. Updated daily.

  1. No one hurt

    Made Oct 12, 2026, sent to the company Oct 15, 2026, published by CPSC Oct 29, 2026

    The product, in the report: Ninja Creami ice cream maker countertop frozen dessert appliance (refurbished unit)

    During normal home use processing ice cream with a Ninja Creami ice cream maker (model CN501CO, refurbished unit), the unit emitted a burning smell and small metal/plastic filings fell into the ice cream pint. This is a food-contact appliance shedding metal/plastic fragments into food along with a burning/electrical odor. No injury occurred the contaminated batch was discarded and the unit was retired from use.

    Model
    CN501CO
    Serial number
    FS0011535684
    Bought from
    Woot
    Bought
    May 28, 2026
    Where
    Davie, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ninja, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  2. No incident, no one hurt

    Made Sep 20, 2026, sent to the company Sep 23, 2026, published by CPSC Oct 7, 2026

    The product, in the report: Ninja creami model: NC501

    I was using my Ninja Creami, like normal, and its started to spark and catching fire.

    Model
    NC501
    Serial number
    K28U3093A8U6
    Bought from
    Costco
    Where
    Mesa, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 38, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ninja, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    No Incident, No Injury
  3. No one hurt

    Made Sep 17, 2026, sent to the company Sep 22, 2026, published by CPSC Oct 6, 2026

    The product, in the report: Ninja Creami Deluxe XL, NC551Q (QVC version of the Creami Deluxe)

    Ninja Cream XL Deluxe, NC551Q, S/N J03Z3093F2R6 When using the unit, the blade/paddle keot coming loose from the lid. I was able to get the blade/paddle secure, or so I thought. As the post began to insert into the container, the insertion of the post into the blade caused the connection to spark and create a little fire. I could not power down the unit via the power switch. I had to remove the plug from the outlet. There were no injuries. If I had left the area while the machine was on, the damage could have been much worse.

    Model
    NC551Q
    Serial number
    J03Z3093F2R6
    Bought from
    QVC.Com
    Bought
    Jul 2, 2026
    Where
    CLINTON TWP, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 54, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ninja Creami Deluxe XL, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  4. No incident, no one hurt

    Made Jul 26, 2026, sent to the company Jul 29, 2026, published by CPSC Aug 12, 2026

    The product, in the report: Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Silver

    Bang, smoke emitted from food container attached to the machine and metal shards in my food (ice cream).

    Model
    Ninja - CREAMi Deluxe NC501
    Bought from
    Best Buy
    Where
    Alexandria, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 47, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ninja, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    No Incident, No Injury
  5. No one hurt

    Made Jun 30, 2026, sent to the company Jul 6, 2026, published by CPSC Jul 20, 2026

    The product, in the report: Ninja Creami Deluxe countertop ice cream maker (CN Series 30). A 120V, 60Hz, 800W electric kitchen appliance with a motor base that spins a vertical drive spindle. A removable Creamerizer paddle attaches to the spindle and bores down through a frozen pint to shave and churn it into ice cream.

    During a normal cycle on the Lite Ice Cream setting, the unit completed roughly half the pint, then began making a loud abnormal grinding noise and physically moved/walked side to side across the countertop on its own. I stopped the program immediately. When I removed the outer bowl lid, the Creamerizer paddle had detached from the drive spindle and was loose, and a torn, curved metal fragment (a spiral piece from the blade/paddle assembly) came out stuck to the underside of the lid, with the frozen base frozen around it. The fragment is rigid metal, not frozen dessert. On subsequent attempts the machine ran with noticeably reduced power, the same abnormal noise, and continued side-to-side movement. The paddle-to-spindle coupling had failed, and the spindle appears to have torn metal from the blade assembly during operation. Because metal separated into the food, I discarded the entire pint and stopped using the machine. The unit is approximately 12 days old.

    Model
    Creami Deluxe, CN Series 30
    Bought from
    Costco
    Bought
    Jun 19, 2026, about then
    Where
    Cupertino, California: Home/Apartment/Condominium
    Who was involved
    Age 26, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ninja, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  6. No incident, no one hurt

    Made Apr 26, 2026, sent to the company Apr 29, 2026, published by CPSC May 13, 2026

    The product, in the report: Ninja Creami Deluxe bought from Costco approximately December, 2025.

    I discovered small metal fragments in a batch of ice cream I made in the Ninja Creami Deluxe.

    Model
    Creami Deluxe
    Bought from
    Costco
    Bought
    Dec 10, 2025, about then
    Where
    Provo, Utah: Home/Apartment/Condominium
    Who was involved
    Age 61, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ninja, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    No Incident, No Injury
  7. No incident, no one hurt

    Made Apr 10, 2026, sent to the company Apr 15, 2026, published by CPSC Apr 29, 2026

    The product, in the report: Ninja CREAMi Breeze 7-in-1 Ice Cream Maker model CN205A. S/N. F21S3093Z5R7

    My Ninja Creami model CN205A had an internal ignition event. The spindle and blade assembly overheated, melted , and burned inside the processing chamber where the ice cream was being spun. The unit failed to shut off during stall. I saw an orange glow and immediately turned the machine off and unplugged it

    Model
    CN205A
    UPC
    NA
    Serial number
    21S3093Z5R7
    Bought from
    NINJA CREAMI
    Bought
    Jun 5, 2023, about then
    Where
    Boerne, Texas: Home/Apartment/Condominium
    Who was involved
    Age 49, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand NINJA, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    No Incident, No Injury
  8. No incident, no one hurt

    Made Apr 5, 2026, sent to the company Apr 9, 2026, published by CPSC Apr 23, 2026

    The product, in the report: Ninja Creami Deluxe Model NC551Q

    Ninja Creami blade detached prematurely from the motor shaft, created sparks and fire inside of the mixing container. Unplugged the device, removed container and inspected blade. Noted large gouge in the area surrounding shaft attachment location. Returned item to Amazon, awaiting refund. Obtained a Ninja Creami Deluxe from a relative, unit worked once - then the second time the incident detailed above reoccurred and we contacted Ninja. Purchased a new blade. Installed per instructions, checked for proper fit - all good. Started unit running, fire shot out of the motor shaft inside the mixing container - immediately unplugged.

    Model
    NC551Q
    Serial number
    S23U3093A6Z1
    Where
    Omaha, Nebraska: Home/Apartment/Condominium
    Who was involved
    Age 14, Unspecified
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Ninja, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    No Incident, No Injury
  9. No one hurt

    Made Mar 4, 2026, sent to the company Mar 10, 2026, published by CPSC Mar 24, 2026

    The product, in the report: Ninja CREAMi Deluxe 11-in-1 XL Ice Cream Maker w/ Two 24-Oz. Pints - NC501

    My Ninja Creami XL (Model CN501CO) was blending ice cream on 3/2/2026. The product is 11 months old. During blending, the mixing blade separated from the drive shaft inside the plastic bowl. The metal gears on the drive shaft continued to plunge into the bowl grinding against the metal on the mixing blade and leaving metal shavings in the ice cream. Both the drive shaft gears and the metal mixing blade were destroyed. I reached out to Shark/Ninja with my concerns and they responded by saying that the item is unsafe and needs to be replaced, but that there is no warranty for the product because it wasn’t purchased from an “authorized retailer”, which is not true. This product is truly dangerous and should be recalled, the metal shavings produced and present in the ice cream present a serious health risk if ingested, and the lack of concern on Ninja’s part is appalling.

    Model
    CREAMi Deluxe
    Bought from
    BuyDig (via eBay)
    Bought
    Apr 7, 2025
    Where
    Philomath, Oregon: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ninja, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  10. Hurt, no treatment

    Made Feb 17, 2026, sent to the company Feb 20, 2026, published by CPSC Mar 6, 2026

    The product, in the report: Ninja Creami 7 in 1 ice cream maker. Model NC301. From the Shark/Ninja company. Pictures included below.

    I was using the Ninja Creami to make ice cream. There is a vertical spindle that spins a blade (that cuts through the ice cream it is making). The spindle separated from the blade. Then proceeded downward and ripped into the blade. And the resultant ice cream had shards of metal in it that I didnt see. I realized that the missing metal from the blade was in the ice cream only after eating the ice cream.

    Model
    NC301
    UPC
    2235657044
    Serial number
    Z31U3094H2U4
    Bought from
    Amazon
    Bought
    Dec 28, 2025
    Where
    Port Orange, Florida: Home/Apartment/Condominium
    Who was involved
    Age 67, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ninja Creami, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  11. No incident, no one hurt

    Made Dec 22, 2025, sent to the company Dec 30, 2025, published by CPSC Jan 14, 2026

    The product, in the report: Ninja Creami

    Ninja Creami started making noise and burning plastic while in use

    Model
    Creami CN305A
    Serial number
    H15U3094Z1Q0
    Bought from
    Sam’s Club
    Bought
    May 16, 2024
    Where
    Dubuque, Iowa: Home/Apartment/Condominium
    Who was involved
    Age 17, Unspecified
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Ninja, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    No Incident, No Injury
  12. No one hurt

    Made Sep 3, 2024, sent to the company Sep 10, 2024, published by CPSC Sep 24, 2024

    The product, in the report: Ninja Creami Cream, Gelato & Sorbet Maker 6.52”L x 12.07”W x 15.95”H 800 watts 31.5-in. cord length Model no. NC301

    Ninja Creami Ice Cream, Gelato & Sorbet Maker. Model NC301. After running the machine to make ice cream, shards of plastic from the container were found on the and in ice cream. The machine made an unusual noise and the plastic container had worn marks. All instructions were followed and an adult was using the product. Contacted Ninja and was told the product was out of warranty, the incident was recorded and Ninja offered to sell us new containers or a replacement base for a cost.

    Model
    NC301
    Serial number
    Q09Q3081Z9J1
    Bought from
    Kohls
    Bought
    Jul 26, 2022
    Where
    Ocean City, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Ninja, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Aug 7, 2024, sent to the company Aug 23, 2024, published by CPSC Sep 9, 2024

    The product, in the report: Ninja Creami model NC300

    Ninja Creami - I utilized the Creami the way I always have without issue, but this time found shredded plastic in my ice cream. I cleaned the blade and the lid, then re-spun. This resulted in more plastic. I tried a different pint and had plastic in it after the initial spin and the re-spin. After washing out both pint containers, I discovered the blade had been slicing into the containers, resulting in plastic in my ice cream. I called Ninja Customer Service where a woman ultimately informed me that this is a known issue and that they have made improvements to the newer model. She then informed me that there was nothing she could do to help me other than help me purchase a new Creami. Considering this is a known issue, and that we have a Ninja coffee maker that leaks water each use, I will not be purchasing another Creami, nor other Ninja product. I asked why this model (NC300) had not been recalled if they know this is an issue and she hung up on me. I then [REDACTED] plastic in Ninja Creami and discovered this is indeed a known issue and there are a lot of forums complaining about it.

    Model
    NC300
    Serial number
    H21R3093J0A8
    Where
    Prescott, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 53, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ninja, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  14. No one hurt

    Made May 28, 2024, sent to the company May 31, 2024, published by CPSC Jun 14, 2024

    The product, in the report: Ninja Creami NC501

    This evening we made ice cream with our Ninja Creami NC501 as we have for the past year. We used [REDACTED] protein drink in a standard pint. This time while the paddle was at the bottom we heard a loud noise. The axle retracted as usual, but we couldn’t get the pint out of the machine. It just blinked “install”. Using a little extra force we got the pint free. The paddle was at the bottom of the pint. Thinking it was a minor malfunction we are the mixture. It tastes like smoke / burned plastic and indeed has little sharp bits of black plastic in the ice cream. Figuring it was a fluke we made a new pint. The same thing happened. Close inspection of the lid looks like some chips in the collar and the blade appears to have some splines shaved from the inside .

    Model
    NC501
    Serial number
    A09S3095R7H6
    Bought from
    Costco
    Bought
    Apr 21, 2023, about then
    Where
    Mooresville, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Ninja Creami, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  15. No one hurt

    Made May 21, 2024, sent to the company May 23, 2024, published by CPSC Jun 7, 2024

    The product, in the report: Ninja CREAMi Deluxe 11-in-1 Frozen Treat Maker

    A brand new Ninja Creami Deluxe on its second use caught on fire. My fianc used the product according to instruction as it was its second use since we received it new, and a fire started inside the plastic container. There were no injuries because the fire was immediately noticed, however research on other websites like[REDACTED] indicate fire damage spread beyond the machine.

    Model
    CN501CO
    Serial number
    X10S3093A3K9
    Bought from
    Amazon
    Bought
    May 1, 2024, about then
    Where
    Morristown, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 28, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Ninja, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Mar 25, 2024, sent to the company Mar 27, 2024, published by CPSC Apr 10, 2024

    The product, in the report: ninja creami model cn301co

    ninja creami has a motor and blade interface that does not always engage..resulting In a unattached blade spinning violently...also the piston that engages the blade can never be cleaned..resulting in mold and bacteria growing on the drive piston

    Model
    creami model cn301co
    Serial number
    a12r3093k7kb
    Bought from
    costco, Michigan
    Bought
    Jan 30, 2024, about then
    Where
    Hudsonville, Michigan: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand nonja, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  17. Hurt, no treatment

    Made Mar 14, 2024, sent to the company Mar 18, 2024, published by CPSC Apr 1, 2024

    The product, in the report: Ninja Creami 11 in 1 Model CH501CO S/N X23S3093J2Q3

    I purchased a brand new ninja creami 11 in 1 from Costco on 3/6/24. I used the product for the third time on 3/13/24 to process some ice cream. The blade skimmed the inside of the container during mixing which resulted in long, 2-4”, plastic shavings being mixed in with my ice cream. I followed all instructions properly. I did not notice the shavings until about half way though eating my ice cream. This resulted in my consuming some shavings, some of which became lodged in my throat requiring an intense amount of heaving to become unloaded. I was able to isolate more shavings by placing the remaining ice cream in a metal strainer and running hot water over it, melting the ice cream, but leaving the shavings behind. It would appear from my internet research that this is common occurrence. I have two small children who luckily were not injured as a result of this. Had they ingested the plastic shavings that I did it would have likely been much more difficult for them to heave them up. In addition the length poses a concern as they may home become entangled inside the body resulting in the need for surgery to be removed. It would seem that this product should likely be recalled and not sold on the open market as it poses a serious health risk to all people and particularly small children consuming the food products created.

    Model
    Ninja Creami 11 in 1 Model CH501CO
    Serial number
    S/N X23S3093J2Q3
    Bought from
    Costco Clybourn Ave Chicago, IL
    Bought
    Mar 6, 2024
    Where
    Chicago, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 37, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ninja, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  18. No one hurt

    Made Aug 8, 2023, sent to the company Aug 10, 2023, published by CPSC Aug 24, 2023

    The product, in the report: Ninja Creami Breeze

    Ninja Creami machine owned for 2 weeks smokes then sparks. The metal mixing part dislodges and punctured the plastic bowl container. If I hadn’t been watching and unplugged the machine it would have caught fire. Not an isolated incidence. Read reviews on their website.

    Model
    NC100
    Bought from
    Www.ninjakitchen.com
    Bought
    Jul 17, 2023
    Where
    Southlake, Texas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ninja Creami Breeze, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  19. No one hurt

    Made Oct 6, 2022, sent to the company Oct 19, 2022, published by CPSC Nov 2, 2022

    The product, in the report: Ninja CREAMi NC301 ice cream maker. Black with gray trim. L47.3 x W22.9 x H 46.7 cm. PO# [REDACTED]. Carton # 0619 of 1225. Made in China.

    While using a Ninja CREAMi model NC301 on the “MIX-IN” setting on a previously mixed batch of ice cream the machine’s blade cut into the bottom and/or sides of the included plastic ice cream container contaminating the ice cream with pieces of plastic of various sizes. During this operation the motor seemed to struggle and the machine emitted a slight odor of burning plastic.

    Prior to the incident care was taken to ensure that the blade was correctly seated in the lid of the ice cream holder. After the incident the blade appeared to be in the correct position, but had pieces of plastic wrapped around its edges (shown in photograph).

    Model
    NC301 30 CREAMi NC300 Series
    UPC
    622356570442
    Serial number
    Y01Q3093K2Z0
    Bought from
    Amazon.com
    Bought
    Aug 8, 2022
    Where
    Guilford, Connecticut: Home/Apartment/Condominium
    Who was involved
    Age 39, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ninja, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  20. No one hurt

    Made Aug 20, 2022, sent to the company Aug 23, 2022, published by CPSC Sep 7, 2022

    The product, in the report: Ninja Creamie frozen drink/product mixer

    Piece of plastic broke off from lid and was later found in the blended drink

    Model
    CN301CO
    Serial number
    J02R3093H6F5
    Bought from
    CostCo
    Bought
    Aug 6, 2022, about then
    Where
    Yorktown, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Ninja, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 30, 2026 and checked Oct 30, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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