Zojirushi electric kettles
2 reports to CPSC, the latest made Dec 28, 2016. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Dec 28, 2016the latest report was made
- Aug 28, 2013the earliest
- 1with the company’s comments
- Brand
- Zojirushi
- Maker
- Zojirushi America CorporationMakers, importers or sellers, as the reports name them
- Product
- Electric kettlesIncluding hot potsCPSC’s product type: Electric Kettles or Hot Pots (code 269), in Kitchen: Appliances
By month
The numbers, as a table
| Month | Reports |
|---|---|
| December 2016 | 1 |
| August 2013 | 1 |
How badly anyone was hurt
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, no treatment Made Dec 28, 2016, sent to the company Jan 12, 2017, published by CPSC Jan 30, 2017
The product, in the report: This is an electric water kettle, manufactured by Zojirushi (model CV-DSC40). Zojirushi makes a number of electric water kettles that are readily sold on Amazon.
I purchased this electric water kettle (manufacturer Zojirushi, model CV-DSC40) approximately 5 years ago.
On July 10, 2016, I discovered floating material in my water. I opened up the boiler and noticed that there was a burning smell and more foreign material floating in my kettle. I removed the inner metal lid, which is not sealed with the rest of the lid to see that the other side of the inner metal lid was badly rusted and the underlying material was plastic and styrofoam.
Both the styrofoam and plastic was disintegrating into small particles from the moisture and heat. Because the inner lid was not sealed, these particles were leaking into drinking water.
The electric water kettle was used to boil water to make baby formula for my two children.
- Model
- CV-DSC40
- Serial number
- 0200202
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Age 6, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Zojirushi, made or sold by Zojirushi America Corporation
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Aug 28, 2013, sent to the company Sep 9, 2013, published by CPSC Sep 23, 2013
The product, in the report: Brand: Zojirushi, Model CD-LCC-40 Water Kettle / Boiler
Power Cord melted with normal household use. The plastic surrounding the prongs melted. The incident occurred after a few months of normal household use. I tried contacting the company, Zojirushi, but the customer service representative and manager were very rude; [REDACTED], the customer service manager said that customers have to prove that it was purchased within the past year before replacement of faulty and dangerous part. Even if I could find the receipt, I was told that I would have to pay to send the faulty power cord to Zojirushi, and then THEY would determine if it was faulty. So, I would be out shipping and possibly the new shipping and new part costs (over $20).
- Model
- CD-LCC-40
- Serial number
- 0280110
- Bought
- Dec 20, 2012, about then
- Where
- Unspecified: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Zojirushi, made or sold by Zojirushi America Corporation
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.