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Ovente electric kettles

5 reports to CPSC, the latest made Jan 4, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 5reports to CPSC
  • Jan 4, 2023the latest report was made
  • Oct 11, 2016the earliest
  • 0with the company’s comments
Brand
Ovente
Maker
TopNet, Inc.Makers, importers or sellers, as the reports name them
Product
Electric kettlesIncluding hot potsCPSC’s product type: Electric Kettles or Hot Pots (code 269), in Kitchen: Appliances

By month

2 reports from February 2022 to January 2023; the most in January 2023, 1. 3 earlier reports, since October 2016, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
January 20231
July 20221
August 20171
May 20171
October 20161

How badly anyone was hurt

  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 3 CPSC: Incident, No Injury
  • Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, no treatment

    Made Jan 4, 2023, sent to the company Jan 11, 2023, published by CPSC Jan 26, 2023

    The product, in the report: AMAZON Order No.: [REDACTED] Price: $17.37 Date of Purchase: 09/12/2022 Item: Ovente Electric Kettle 1.7 Liter, Cordless Hot Water Bottle, 1100W, with Automatic and Boil Dry Protection, Fast Boiling, BPA Free, Portable Instant Heater for Making Tea and Coffee, Model #: KP72B COLOR: Black, DIMENSIONS: 9” Tall, 20” Around at Base

    This email was sent on Friday, 12/23/2023 twelve (12) days ago to the Ovente Concerns & Support Department – [REDACTED] Request Number: [REDACTED] confirmations receipt email on Friday, 12/23/2022 2:14 PM PDT.

    If the OVENTE Customer Concerns and Support Department would have had the courtesy to respond to my email, I might not be posting this email. I tried.

    ORIGINAL EMAIL

    Friday, December 23, 2022, 1:30 PDT

    Re: Scalding Incident on Thursday, 12/22/2022 @ approximately 9pm PDT. The leaking hot water – from the Ovente Electric Kettles scalded the top and sides of Left Foot. It was caused by an inadequate top seal, while pouring the 212 degrees Fahrenheit – 100 degrees Celius Rapidly Boiling Hot Water. Instead of pouring through the center spout the boiling water came out from all around the top seal.

    OVENTE Customer Concerns and Support Department T: 1(855) 926-2626 M-F 8AM – 5PM PST Text: +1(213) 955-4545 Emails: Support - support@ovente.com Concerns: csovente.com

    AMAZON Order No.: [REDACTED] Price: $17.37 Date of Purchase: 09/12/2022 Item: Ovente Electric Kettle 1.7 Liter, Cordless Hot Water Bottle, 1100W, with Automatic and Boil Dry Protection, Fast Boiling, BPA Free, Portable Instant Heater for Making Tea and Coffee, Model #: KP72B

    Dear Ovente Customer Service Concern Department:

    I wanted to first email you to determine what type of response you will supply me regarding this profoundly serious matter.

    Scalding Incident on Thursday, 12/22/2022 @ approximately 9pm PDT. As I was pouring the hot water in my hot beverage mug, the leaking hot water – from the Ovente Electric Kettles Model #: KP72B scalded the top and sides of Left Foot.

    It was caused by an inadequate top seal, while pouring the 212 degrees Fahrenheit – 100 degrees Celsius rapidly boiling hot water. Instead of pouring through the center spout the boiling water came out from all around the top seal.

    Luckily for me, I was wearing leather shoes with socks. My left foot was drenched in this 212-degree Fahrenheit – 100-degree Celsius intensely hot water. I had to immediately take off my shoes, as my black cotton socks had absorbed a lot of the water. It was quite a frightening experience, as I live alone. Therefore, I am always extremely careful when cooking or pouring hot water.

    This “Superficial Epidermal Scalding Burn” was A HAIR’ BREADTH from an immediate trip to the emergency room for second (2nd) or third (3rd) degree burns. Question: Would you reimburse me for any medical costs I might have incurred?

    Please do not inform me that I am the first customer who has ever mentioned this serious design flaw in the Ovente Electric Kettle. One experience and example are quite enough. I will not post an Amazon Review or post a video on my YouTube Account, until I receive some feedback and communication from you.

    I will wait for your timely and prompt response. I am aware that we are all now in the activities which surround Christmas through New Year’s Eve. I still expect a timely response. I will gladly send you a video of how the Ovente Electric Kettle responds to pouring. Your professionalism, solution-oriented approach, and support to my scalding experience and Ovente Electric Kettle spout and top seal pouring concerns will determine what my next steps will be:

    Consumer Product Safety Commission – USA GOV, Address: 4330 East West Highway, Bethesda, MD, 20814 T: 1(301) 504-7923 M-F 8AM – 5:30 PM ET, Toll Free: 1(800) 638-2772, Email – Website: https://www.usa.gov/consumer-complaints

    Thank you for reading this email. If you have questions or need clarification, please contact me.

    Model
    Model #: KP72B
    UPC
    UPC CODE ON BOX
    Serial number
    NOT ON BOTTOM OF PRODUCT
    Bought from
    AMAZON
    Bought
    Sep 12, 2022
    Where
    SAN FRANCISCO, California: Home/Apartment/Condominium
    Who was involved
    Age 67, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand OVENTE, made or sold by TopNet, Inc.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  2. No one hurt

    Made Jul 9, 2022, sent to the company Jul 15, 2022, published by CPSC Jul 29, 2022

    The product, in the report: Ovente Electric Kettle Hot Water Boiler 1.5 Liter BPA Free Borosilicate Glass Fast Boiling Countertop Heater with Automatic Shut Off & Boil Dry Protection for Tea Coffee Milk Noodle, White KG83W [REDACTED]

    Used item to heat water as intended. Hear a cracking sound and noticed that the plastic trim at the base had cracked allowing water to seep into the heating element area. This can create a short or allow corrosion to degrade the heating element. Also in some cases water inside the base prevents the unit from properly turning off.

    Model
    KG83W
    Bought from
    Amazon
    Bought
    May 15, 2022
    Where
    antioch, California: Home/Apartment/Condominium
    Who was involved
    Age 50, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ovente, made or sold by TopNet, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Aug 6, 2017, sent to the company Aug 14, 2017, published by CPSC Aug 28, 2017

    The product, in the report: Intertek OVENTE electric tea kettle model KP728R

    We purchased this electric teak kettle some 3-4 yrs ago. It has had very little use. The model # is KP728R and it is a chocolate brown plastic unit. I walked by it the other day and just happen to touch the unit and it was extremely hot and it had not been in use for days. The on/off switch was set to OFF. I asked my wife if she had used it and she replied in the negative. I left it plugged in and the next day I touched it again and it was again, extremely hot as though it had just been used to boil water. Worried that it may cause a fire I unplugged the unit. We will not use it again as we are afraid that it cold short and cause a fire.

    Model
    KP728R
    Serial number
    4005297
    Where
    Fredericksburg, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 68, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand OVENTE, made or sold by TopNet, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made May 9, 2017, sent to the company Jul 26, 2017, published by CPSC Aug 9, 2017

    The product, in the report: Ovente Glass Elecgric Kettle - 1.8 L , Model KG66S

    I bought an Ovente Glass Electric Kettle on March 21 from Amazon. The lid was properly close initially. After a few weeks, the Kettle lid keep on popping open . Since I am boiling hot water and can’t consistently close the lid, I feel that I can scald myself.

    Model
    KG66S
    UPC
    14667 02087
    Bought from
    Amazon
    Bought
    Mar 13, 2017
    Where
    Woodland Hills, California: Home/Apartment/Condominium
    Who was involved
    Age 56, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ovente, made or sold by TopNet, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  5. Not said

    Made Oct 11, 2016, sent to the company Oct 19, 2016, published by CPSC Nov 2, 2016

    The product, in the report: Ovente KG83o electric kettle, orange

    I noticed a clicking sound coming from my Ovente KG83o model electric kettle. The kettle’s switch was off, and hadn’t been used in many days. I felt the kettle and it was warm to the touch, not hot, but warm enough to be uncomfortable to touch.

    Since the kettle has been unused for days and the power switch was off, I feel this is a safety issue, possibly a fire issue.

    Model
    KG83o
    UPC
    unknown
    Serial number
    none
    Bought from
    Amazon.com
    Bought
    May 16, 2016
    Where
    Columbia, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Ovente, made or sold by TopNet, Inc.
    How badly, in CPSC’s words
    Unspecified

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Electric kettles

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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