Hearth Record

Back to Slow cookers

Elite Gourmet slow cookers

5 reports to CPSC, the latest made Oct 13, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 4, 2026.

  • 5reports to CPSC
  • Oct 13, 2026the latest report was made
  • Feb 16, 2018the earliest
  • 0with the company’s comments
Brand
Elite Gourmet
Makers
MAXI-MATIC and Pick Five Imports, Inc. dba Maxi-Matic, USAMakers, importers or sellers, as the reports name them
Product
Slow cookersCPSC’s product type: Slow Cookers (code 268), in Kitchen: Appliances
Other ways the reports write the brand (2)

“Elite” and “Elite Platinum 8.5 Qt. Programmable Slow Cooker Wi”

By month

2 reports from November 2025 to October 2026; the most in October 2026, 1. 3 earlier reports, since February 2018, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20261
April 20261
February 20221
January 20211
February 20181

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • No one hurt 3 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Nov 4, 2026. Updated daily.

  1. No incident, no one hurt

    Made Oct 13, 2026, sent to the company Oct 19, 2026, published by CPSC Nov 2, 2026

    The product, in the report: Elite Gourmet Slow Cooker Model MST-250XS. 1.6 qt slow cooker.

    We were cleaning a small [REDACTED] and discovered that the cord insulation was cracked were it came out of the body. There is insufficient space under the pot to protect the cord from the heat from the pot and it puts too much strain on the insulation. Luckily no one was injured yet.

    Model
    MST-250XS
    Serial number
    2591202289
    Bought from
    Amazon
    Bought
    Oct 21, 2022
    Where
    Edgewood, Washington: Home/Apartment/Condominium
    Who was involved
    Age 66, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Elite Gourmet, made or sold by Pick Five Imports, Inc. dba Maxi-Matic, USA
    How badly, in CPSC’s words
    No Incident, No Injury
  2. No one hurt

    Made Apr 22, 2026, sent to the company Apr 27, 2026, published by CPSC May 11, 2026

    The product, in the report: Elite Gourmet MST-900D 8.5Qt Digital Programmable XL Jumbo Slow Cooker, Adjustable Temp, Entrees, Sauces, Stews & Dips, Dishwasher Safe Glass Lid & Crock, Stainless Steel

    Ive had this product since 2021. I bought it from Amazon. I dont use it often. since 2021, i probably used it about 20 times and never had a problem with it. I always use the slow cooker on top of the electric stove plugged in with a surge protector, but Im always home when I use it. Luckily , i was home because it caught on fire. I have images. I was outdoors gardening when I heard the fire alarm going off in the house I came inside to a smoke filled home. Literally, the bottom caught on fire as I was entering and witnessed what was going on. The flame got bigger, so I wet the hand towel fast and throw it on top. It was very scary! The smell of plastic burnt is still in my house a week later: thank God, I was home!

    Model
    Elite Gourmet Model Number MST-900D UPC 7170561325
    UPC
    Elite Gourmet M
    Serial number
    Elite Gourmet Model Number MST-900D UPC 7170561325
    Bought from
    Amazon
    Bought
    Dec 29, 2021
    Where
    Denville, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 54, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Elite gourmet, made or sold by MAXI-MATIC
    How badly, in CPSC’s words
    Incident, No Injury
  3. Seen by a doctor or nurse

    Made Feb 23, 2022, sent to the company Feb 25, 2022, published by CPSC Mar 11, 2022

    The product, in the report: Elite Gourmet MST-275XS Electric Oval Slow Cooker, Adjustable Temp, Entrees, Sauces, Stews & Dips, Dishwasher Safe Glass Lid & Crock (2 Quart, Stainless Steel) rand Elite Gourmet Color Stainless Steel Material Stoneware Item Dimensions LxWxH 10 x 8 x 7 inches Capacity 1.89 Liters Wattage 120.00 Item Weight 5.7 Pounds Is Dishwasher Safe Yes Voltage 120 Shape Oval

    I was injured when the Elite Gourmet MST-275XS Electric Oval Slow Cooker I purchased on Amazon overheated and exploded. I was using the [REDACTED] . It was set on low and running for about 2 hours when I smelled smoke. I turned off and unplugged the unit. When I began lifting the ceramic pot from the metal portion of unit it exploded . I was hit with broken glass and boiling liquid. My right legs, feet and flank suffered severe burns. Amazon is aware of the incidents of over heating and shattering glass occurring with this product but continues to sell it anyway. Several consumers reported to Amazon: shattering glass, overheating, and the bottom of the pot falling out.

    Model
    Elite Gourmet MST-275XS
    UPC
    n/a
    Serial number
    n/a
    Bought from
    Amazon.com
    Bought
    Jan 16, 2022
    Where
    New York, New York: Home/Apartment/Condominium
    Who was involved
    Age 58, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Elite Gourmet, made or sold by MAXI-MATIC
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  4. No one hurt

    Made Jan 14, 2021, sent to the company Feb 5, 2021, published by CPSC Feb 22, 2021

    The product, in the report: Slow cooker/ [REDACTED] style cooker

    Slow cooker lid screw nut and washer fell from plastic lock into food cooking. Entire plastic lock mechanism fell off. I had to remove all the chili from the cooker and sift through to find the two parts to get them out of our food so nobody would break a tooth, choke or eat metal parts. Contacted company and they only offered a repair part if my product is still under warranty. No concern for the safety issue at hand.

    Model
    MST-900VXD
    Serial number
    Po240330378
    Bought from
    Kohls, Florida
    Bought
    Nov 15, 2019, about then
    Where
    Morriston, Florida: Home/Apartment/Condominium
    Who was involved
    Age 43, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Elite Platinum 8.5 Qt. Programmable Slow Cooker Wi, made or sold by MAXI-MATIC
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Feb 16, 2018, sent to the company May 21, 2018, published by CPSC Jun 5, 2018

    The product, in the report: Elite 8’qt slow cooker in red

    I was using my slow cooker barely 2 years old and hardly used. It had a pot roast, vegetables and a fair amount of liquid. I had started the recipe on high then turned it to low per the in instructions for the recipe. After about an hour I began to smell a strong burn smell from inside the pot. (Not the wiring) This was in spite of the amount in the pot, the liquid and the fact it was on low. It was at a high boil in spite of being turned down. It was very hot. I ended up finishing the pot roast in the oven. There was definitely the potential for a fire. After removing the contents to another pan I noticed the ceramic crock had a crack all the way through and there was some of the liquid which was dripping from the crack into the metal case which. It was likely the strong burn smell. I noted the crack went from the bottom of the crock all the way through but curiously inside the metal liner where the heating source is.

    I called Maxi-Matic as I don’t feel this should be normal. They told me since it was out of its year warranty they could not do anything. And, I could send it to them for testing at my expense. It probably weights 10 - 15 lbs. If I had not been home, this would have caused a fire. It was overly hot.

    Elite Slow Cooker Model MST 900R PDC 2215 Intertwined 312629

    Model
    MST-900R
    Serial number
    3124629
    Bought from
    Amazon
    Bought
    Jan 9, 2016
    Where
    Williamson, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Elite, made or sold by MAXI-MATIC
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Nov 4, 2026 and checked Nov 4, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Slow cookers

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.