Aroma slow cookers

8 reports to CPSC, the latest made May 13, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

8reports to CPSC
May 13, 2025the latest report was made
Nov 28, 2014the earliest
4with the company’s comments

Brand: Aroma
Makers: Mirama Enterprises Inc. dba Aroma Housewares Company and AROMA HOUSEWARES CO.Makers, importers or sellers, as the reports name them
Product: Slow cookersCPSC’s product type: Slow Cookers (code 268), in Kitchen: Appliances

Other ways the reports write the brand (1)

“Aroma Housewares”

By month

1 report from June 2024 to May 2025; the most in May 2025, 1. 7 earlier reports, since November 2014, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
May 2025	1
May 2024	1
March 2024	1
March 2023	1
January 2023	1
December 2016	1
March 2015	1
November 2014	1

How badly anyone was hurt

No one hurt 6 CPSC: Incident, No Injury
No incident, no one hurt 1 CPSC: No Incident, No Injury
Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made May 13, 2025, sent to the company Jun 4, 2025, published by CPSC Jun 18, 2025

The product, in the report: Aroma Rice Cooker color silver / black 10 cup

The power cord on my Aroma rice cooker shorted out. The part of the cord contacted to pot.

Model
ARC - 150SB
Serial number
M6130110
Bought from
Amazon
Bought
Dec 25, 2024, about then
Where
Stockton, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Aroma, made or sold by Mirama Enterprises Inc. dba Aroma Housewares Company
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20250513-8BA53-2147331351. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 3, 2024, sent to the company May 22, 2024, published by CPSC Jun 6, 2024

The product, in the report: 6 quart rice cooker

4/28/2024: The consumer plugged in the rice maker and turned it on. It sparked and tripped the breaker immediately. She turned it off and unplugged it from the power strip.
She turned the breaker back on and there doesn’t appear to be any damage to her home.
She has not experienced any prior issues with the product.
She this could lead to a fire or electrical hazard.

Model
ARC-1505B
Bought from
Private seller
Bought
Jan 1, 2018
Where
inglewood, California: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Aroma Housewares, made or sold by Mirama Enterprises Inc. dba Aroma Housewares Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/4/2024) Mirama Enterprises Inc. dba Aroma Housewares Company: RE: Report ID #20240503-6CE89-4716852
U.S. CONSUMER PRODUCT SAFETY COMMISSION:
The following is in response to Report ID #20240503-6CE89-4716852, Aroma Rice Cooker & Food Steamer Model ARC-150SB, cULus certificate #E132091.
Aroma Housewares has been an industry leader in household small kitchen appliances for over 46 years. Aroma receives, investigates, and responds to any and all claims with the utmost attention and diligence. Our manufacturing team maintains strict quality control and assurance procedures, subjecting all products to robust testing to meet and exceed the requirements established by UL or FDA.
After receiving the email notice from CPSC on 5/22/2024, we immediately reached out to the submitter [REDACTED] through email to [REDACTED] and by phone to [REDACTED]. Our Customer Service team continued reaching out to him in the following few days until we received his response on 5/27/2024, which consisted of a brief incident description and photos of the Rice Cooker and severed Power Cord. Based on the information provided, we were able to ascertain two significant pieces of information. Firstly, the Manufacturing Code (M61308178) on the unit means this appliance could have been in service for more than 10 years. Secondly, there appears to be a large dent on the housing in the vicinity of the Power Cord Bushing, which suggests the Rice Cooker had experienced a significant external impact previously. Unfortunately, the Power Cord image was too blurry to be able to make any determination of possible causes for tripping the breaker. However, as a courtesy, we offered the submitter a brand new replacement in exchange for returning the defective one back to us for testing purposes. The submitter has yet to send the unit in, but once received we will further analyze the unit and find out what might have actually caused the severing of the Power Cord.
We acknowledge that over the course of extended services, due to wear and tear and frequent twisting or bending, a power cord may become deteriorated and frayed. As an Important Safeguard in our Instruction Manual we do advise our customers: “Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner. Contact Aroma customer service for examination, repair or adjustment.” Product safety and customer’s satisfaction are at the forefront of our corporate philosophy and areas where we are continually striving for excellence.
The undersigned declares and verifies that the information in this response is true and accurate to the best of his knowledge. Further, the undersigned certifies that he intends, in good faith, to assist the Commission by providing any information requested to review the claim.
Respectfully Submitted,

CPSC report 20240503-6CE89-4716852. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Mar 29, 2024, sent to the company Apr 3, 2024, published by CPSC Apr 17, 2024

The product, in the report: Aroma rice cooker

I was plugging in my Aroma rice cooker and there was a loud pop and and flash of light. The cord detached from the base of the rice cooker leaving a burn mark on my counter. The breaker was tripped but the outlet seems completely dead.

Model
Arc-926d
Serial number
H6121196
Where
Salt Lake City, Utah: Home/Apartment/Condominium
Who was involved
Age 40, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Aroma, made or sold by Mirama Enterprises Inc. dba Aroma Housewares Company
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(4/15/2024) Mirama Enterprises Inc. dba Aroma Housewares Company: RE: Report ID #20240329-4E760-2147340063
U.S. CONSUMER PRODUCT SAFETY COMMISSION:
The following is in response to Report ID #20240329-4E760-2147340063, Aroma Rice Cooker & Food Steamer Model ARC-926D, cETLus certificate #3085367.
Aroma Housewares has been an industry leader in household small kitchen appliances for over 46 years. Aroma receives, investigates, and responds to any and all claims with the utmost attention and diligence. Our manufacturing team maintains strict quality control and assurance procedures, subjecting all products to robust testing to meet and exceed the requirements established by UL or FDA.
After receiving the email notice from CPSC, we immediately checked our Customer Service records, and found the submitter did reach out to us through our Customer Service portal on March 29th, which is the same date the report was filed with the CPSC. Since it was after our business hour, on the following business day we followed up with the customer and acknowledged there was no bodily injury associated with this incident. The submitter asked for a replacement rice cooker and reimbursement fee to cover the wall outlet repair.
Based on the Manufacturing Date Code (H6121196) the submitter provided, we know this appliance has been in service for more than 10 years. Over the course of extended service life, due to wear and tear and frequent twisting or bending, a power cord may become deteriorated and frayed. As an Important Safeguard in our Instruction Manual we do advise our customers: “Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner. Contact Aroma customer service for examination, repair or adjustment.” Product safety and customer’s satisfaction are at the forefront of our corporate philosophy and areas that we are areas where we are continually striving for excellence.
The undersigned declares and verifies that the information in this response is true and accurate to the best of his knowledge. Further, the undersigned certifies that he intends, in good faith, to assist the Commission by providing any information requested to review the claim.
Respectfully Submitted,

CPSC report 20240329-4E760-2147340063. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 6, 2023, sent to the company Mar 9, 2023, published by CPSC Mar 23, 2023

The product, in the report: Aroma rice cooker (ARC-360-NGP) won’t shut off and starts to burn and overheat this is a really big issue as it can cause a fire. It has to be manually unplugged of the wall as it does not have a shut off button.

Aroma Rice Cooker Model Number AEC-360-NGP won’t shut off starts to overheat and starts to burn the rice I have to manually unplugged it off the wall to stop the burning. I contacted Aroma at 858-587-8866 and spoke with “[REDACTED]” whom informed me that the unit is out of the warranty and that there’s nothing she can do. I explained that this can cause a fire and it shouldn’t matter if it’s out of warranty it should be of concern but she insisted that it’s out of warranty. Best regards.

Model
ARC-360-NGP
Where
Deland, Florida: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand AROMA, made or sold by Mirama Enterprises Inc. dba Aroma Housewares Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/15/2023) Mirama Enterprises Inc. dba Aroma Housewares Company: March 15, 2023
U.S. CONSUMER PRODUCT SAFETY COMMISSION Attn: Clearinghouse 4330 East West Highway Bethesda, MD 20814-4408
RE: Report ID #20230306-3FD3C-2147348977
U.S. CONSUMER PRODUCT SAFETY COMMISSION:
The following is in response to Report ID #20230306-3FD3C-2147348977, Aroma Rice & Grain Cooker Model ARC-360-NGP, cULus certificate #E132091.
Aroma Housewares has been an industry leader in household small kitchen appliances for over 45 years. Aroma receives, investigates, and responds to any and all claims with the utmost attention and diligence. Our manufacturing team maintains strict quality control and assurance procedures, subjecting all products to robust testing to meet and exceed the requirements established by UL or FDA.
The submitter complained this appliance lacks a power button to shut off the power completely, resulting in a fire hazard. However, this appliance is designed with a one-touch cook switch. Pressing down on the switch initiates the cooking function (under 700 watts of power). Once the cooking cycle is complete, the switch automatically flips up and low-power keep-warm mode is initiated (45 watts of power). We clearly explain the one-touch operation of this appliance in our product manual, and instruct customers to unplug the power cord when finished serving to completely shut the appliance off. In addition, to ensure food safety, we instruct customers to not leave food in the appliance on Keep Warm for more than 12 hours. This appliance is certified as a safe product by UL. It is made of noncombustible materials, including steel housing, an aluminum cooking pot, and glass lid. All plastic handles, lid knob, and cook switch are made of flame-resistant materials. Furthermore, the appliance is protected by two-fold safety measures: constant thermostat temperature monitoring and a robust thermal cutoff fuse. There is no design flaw.
If rice gets burnt, most of the time is either due to wrong grain-to-water ratio, or due to damaged or deformed inner pot that will cause uneven heating. This is a user’s mishandling. Also, if a product seems to be malfunctioning, and is still within the warranty period, we would gladly call it back for further analysis. But, if the item is out of warranty, the customer has the option of sending it in at their expense, and if we find a manufacturing issue, we will gladly send them a replacement. The submitter was not willing to send it back in to us.
The undersigned declares and verifies that the information in this response is true and accurate to the best of his knowledge. Further, the undersigned certifies that he intends, in good faith, to assist the Commission by providing any information requested to review the claim.
Respectfully Submitted,

CPSC report 20230306-3FD3C-2147348977. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 12, 2023, sent to the company Feb 7, 2023, published by CPSC Feb 22, 2023

The product, in the report: Aroma Rice Cooker ARC-914SBD 8 Cup

This is a health risk! The Aroma Rice Cooker ARC-914SBD inner lid gasket and underside plate allows steamed food particles to get trapped between the lid, the screwed in plate and underside gasket. (There are two plates, only one can be removed to clean.) I wanted to clean thoroughly and so I removed the screwed in plate/gasket and found orange substance caked on both the underside plate and gasket. (Mold?) Calling the company to inquire, they said I was not supposed to remove the screws to clean the underside! I asked about mold forming and replacing the gasket on the underside of the screwed in plate, of which consumers are not suppose to remove and clean. They said the gasket can’t be replaced and both are not to be removed! I asked again about mold forming against the underside plate and gasket, but they could not answer. It’s a remarkable product, but consumers are being exposed to mold every time they use it.

Model
ARC-914SBD
UPC
Unknown
Serial number
H6140671
Where
Plugerville, Texas: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Aroma, made or sold by Mirama Enterprises Inc. dba Aroma Housewares Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/10/2023) Mirama Enterprises Inc. dba Aroma Housewares Company: February 9, 2023
U.S. CONSUMER PRODUCT SAFETY COMMISSION Attn: Clearinghouse 4330 East West Highway Bethesda, MD 20814-4408
RE: Report ID #20230112-8D511-2147351458
U.S. CONSUMER PRODUCT SAFETY COMMISSION:
The following is in response to Report ID #20230112-8D511-2147351458, Aroma Rice/Multicooker Model ARC-914SBD, cETLus certificate #3085367, conforming to UL Standard 1026.
Aroma Housewares has been an industry leader in household small kitchen appliances for 45 years. Aroma receives, investigates, and responds to any and all claims with the utmost attention and diligence. Our manufacturing team maintains strict quality control and assurance procedures, subjecting all products to robust testing to meet and exceed the requirements established by UL.
It is common knowledge that disassembling and reassembling an appliance with tools (unless requested by the manufacturer) is considered a modification of the product. Doing so voids the product’s warranty–a measure intended to prevent customers from accidentally harming themselves. In this incident, the customer chose to disassemble the product and tampered with the protective Seal Ring that prevents liquid from entering the Lid Assembly. The Lid Assembly often contains delicate electronic temperature sensors and heating elements. Tampering with the Seal Ring places these components in great risk of damage. Please refer to the attached images showing the protective seal on this product’s lid. While this particular model does not have an NSF certification, we have similar models with the same construction that possess this certification.
In order to optimize the longevity and performance of our rice cookers, it is essential to thoroughly clean the unit after each use. Each product’s user manual contains detailed cleaning instructions in which we advise to gently wipe the unit with a wet towel or soft scouring pad, then wipe completely dry. Lastly, despite the customer’s claim, there are no “orange” substances used in the Lid Assembly, per our Bill of Materials. If customers have any further questions regarding rice cooker maintenance, we encourage them to call our Customer Service department at 1-800-276-6286 between the hours of 8:30am-4:30pm PST, Monday-Friday. They may also contact Customer Service by email: customerservice@aromaco.com.
The undersigned declares and verifies that the information in this response is true and accurate to the best of his knowledge. Further, the undersigned certifies that he intends, in good faith, to assist the Commission by providing any information requested to review the claim.
Respectfully Submitted, [REDACTED]

CPSC report 20230112-8D511-2147351458. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Dec 19, 2016, sent to the company Dec 28, 2016, published by CPSC Jan 12, 2017

The product, in the report: Rice Cooker 6 cup

I plugged in my rice cooker (Aroma Model: ARC-1266F) and the cord blew off from the appliance. It is a cord that is attached and it sparked burning my counter and just blew away from appliance cutting off my wall outlet. I do have breakers and it flipped the breaker. I’ve never had an electrical appliance do this. I have used this appliance maybe 7 times and it was in great condition prior to me plugging it in. I had a [REDACTED] mixer plugged in prior so the outlet was not defective.

Model
ARC-1266F
Bought from
Walmart
Bought
Apr 10, 2015, about then
Where
Dahlonega, Georgia: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Aroma, made or sold by Mirama Enterprises Inc. dba Aroma Housewares Company
How badly, in CPSC’s words
Unspecified

CPSC report 20161219-178C1-2147409151. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 8, 2015, sent to the company Mar 18, 2015, published by CPSC Apr 1, 2015

The product, in the report: Aroma brand rice cooker model ARC-757SG

I have an Aroma brand rice cooker model ARC-757SG. It is about 2-1/2 months old.
On Fri 3/6/15 when using it at usual, instead of shutting off when the rice is done as it is supposed to do, the heat stayed on at full power and the unit starting burning the rice and smoking very profusely.
If I had not unplugged it, it would have continued heating until the rice caught fire, at which point it could have burned the house down. It would be a huge understatement to say that this is completely unacceptable.
Obviously this unit does NOT have an over-temp or over-heat sensor which would shut if off when the primary heat sensitive shut-off fails, as it clearly did in this case.
I still have this unit with the burned rice in it. I would be very pleased to send it to you for investigation.
This unit should not be allowed to be sold. All such products should have fail-safe circuits that prevent them from overheating to the degree that they could start fires.
This unit’s label indicates that it is UL listed. How could such an poorly designed unsafe product have a UL listing? This should not be possible.
I am a very experienced electrical engineer with some experience in electrical safety design requirements.
PLEASE take strong corrective action immediately. This product is very dangerous and could easily kill people and cause large amounts of property damage.

Model
ARC-757SG
Serial number
B6141040
Bought from
Amazon
Bought
Dec 16, 2014
Where
Los Altos, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Aroma, made or sold by AROMA HOUSEWARES CO.
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150308-89C76-2147434758. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 28, 2014, sent to the company Dec 11, 2014, published by CPSC Dec 29, 2014

The product, in the report: Rice Cooker/Food Steamer

Plugged in appliance and there was a big spark where the cord connects to the rice cooker. Tripped circuit breaker in house. The cord wires are bare and exposed at the appliance.

Model
ARC-150SB
Serial number
M61212292
Bought from
Walmart, Minnesota
Bought
Sep 1, 2013, about then
Where
Saint Paul, Minnesota: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Aroma, made or sold by AROMA HOUSEWARES CO.
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20141128-EC58A-2147438452. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Aroma slow cookers

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.