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ALL CLAD slow cookers

4 reports to CPSC, the latest made May 10, 2017. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 4reports to CPSC
  • May 10, 2017the latest report was made
  • Oct 22, 2012the earliest
  • 4with the company’s comments
Brand
ALL CLAD
Maker
Groupe SEB USAMakers, importers or sellers, as the reports name them
Product
Slow cookersCPSC’s product type: Slow Cookers (code 268), in Kitchen: Appliances
Other ways the reports write the brand (1)

“All-Clad”

By month

1 report from June 2016 to May 2017; the most in May 2017, 1. 3 earlier reports, since October 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
May 20171
May 20151
July 20141
October 20121

How badly anyone was hurt

  • No one hurt 4 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made May 10, 2017, sent to the company Jul 13, 2017, published by CPSC Jul 27, 2017

    The product, in the report: All Clad Slow Cooker model SERIE SC01

    Slow Cooker ceramic insert cracked and released fluid which shorted out the unit and almost started fire. All Clad slow cooker model SERIE SC01 developed crack in ceramic insert after very little use. The insert seemed to pop and the fluid began to leak into the electrical unit. We are lucky that this did not short out the whole house! There seems to be many other complaints about this same crock pot.

    Model
    SERIE SC01
    Serial number
    SD700450 AL-1210
    Bought from
    Received as gift
    Where
    Pinson, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 57, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand ALL CLAD, made or sold by Groupe SEB USA
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made May 25, 2015, sent to the company Jun 2, 2015, published by CPSC Jun 16, 2015

    The product, in the report: All-Clad stainless steel slow cooker. Perhaps 7 quarts. Digital; glass lid.

    The glass lid of our All-Clad slow cooker spontaneously shattered this afternoon. We were in the fourth hour of cooking chicken (already thawed) on low, when I heard a loud pop, and saw that the lid had shattered.

    Model
    AC-65EB
    Serial number
    506201
    Bought from
    Gift
    Bought
    Dec 1, 2011, about then
    Where
    BRISTOW, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand All-Clad, made or sold by Groupe SEB USA
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Jul 8, 2014, sent to the company Jul 16, 2014, published by CPSC Jul 30, 2014

    The product, in the report: All Clad slow cooker ceramic crock

    My complaint is in reference to the All Clad slow cooker, model SERIE SC01, which has a ceramic insert. Twice the insert has mysteriously cracked out of the blue after cooking for several hours. It was not due to cold or heated ingredients being added, nor from careless mishandling or accidentally knocking against other hard surfaces as I am very cautious about this. During the first incident, I happened to notice a small crack near the handle (which did not leak liquid) but I believed could eventually expand and lead to a safety issue. I ordered a new (and expensive) replacement crock through All Clad – alarmed, but not throwing in the towel just yet. After using the replacement crock for one and a half years, it mysteriously cracked while cooking on low after two hours. Fortunately I was home when it happened. I heard a loud pop in the kitchen and knew right away what it was. By the time I made it into the kitchen, I saw liquid pouring out onto the counter. There was a sizable crack down the side and across the bottom of the crock. Within seconds the hot liquid contents were spilling out of the crock into the bottom of the metal cooker, through a spill hole onto the counter top and streaming down onto the floor. The mess, albeit a real pain to clean up and a ruination of my anticipated dinner, was the least of my concerns. What if I had not been home to see this problem and the contents continued to cook without liquid? Would this start a fire? Could the liquid spill onto an electrical cord nearby and cause an electrical fire? Would the crock break apart in my hands spilling its hot contents all over me as I tried to dump them into another container -creating a burn incident? I plan to keep the crock as evidence. I went out onto the Internet to try to contact this company and decided that given the numerous other consumers who were having the exact same problem with their crock insert, it was time to get the federal government involved. Based on the number of complaints, it appears that if you own this slow cooker and you actually use it, you will eventually have this cracking issue. Not sure if other owners had their crock’s liquid contents spill out like I did - but there is no doubt it is a safety issue. I believe All Clad has a serious safety concern with this product and they need to step up and either correct the problem, or take the product off the market. Can you help to hold them accountable? I plan to contact All Clad and demand that they provide me with a reliable replacement crock that is not ceramic. I just hope you will follow through with this case and will put an end to All Clad’s unscrupulous business practice of selling a defective product, then profiting off of the replacement parts – while our safety remains at risk.

    Model
    SERIE SC01
    UPC
    E224305
    Serial number
    REF SD700450 / ALA - 2307
    Bought from
    Sur La Table
    Bought
    Dec 10, 2007
    Where
    Virginia Beach, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand All Clad, made or sold by Groupe SEB USA
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Oct 22, 2012, sent to the company Oct 31, 2012, published by CPSC Nov 15, 2012

    The product, in the report: All Clad Slow Cooker Model SERIE SC01

    All Clad Slow Cooker unit, Model SERIE SC0. First unit I purchased did not work at all. All Clad sent a replacment which after 3 uses began to smoke and issue a burning smell. They replaced that unit also. Third unit after 4 uses also burst in smoke and burning fumes. I reported this to them and the re seller, Williams-Sonoma. Thankfully my wife an I were home on both occasion to immediately shut the unit down and put it outdoors. If like most you use a slow cooker and leave to go out/work, etc. Our house could have burned down! Looking on-line it seems this issue and a fault with the ceramic insert is not new. I think this unit needs to recalled and consumers refunded before someone is seriouly hurt!

    Model
    SERIE SC01
    Serial number
    SD700450/AL 3212
    Bought from
    WILLIAMS SONOMA
    Bought
    Apr 12, 2011
    Where
    Dania Beach, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand ALL CLAD, made or sold by Groupe SEB USA
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Slow cookers

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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