Hearth Record

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Rival microwave ovens

5 reports to CPSC, the latest made Jun 20, 2019. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 5reports to CPSC
  • Jun 20, 2019the latest report was made
  • Feb 24, 2012the earliest
  • 4with the company’s comments
Brand
Rival
Maker
Walmart Stores Inc.Makers, importers or sellers, as the reports name them
Product
Microwave ovensCPSC’s product type: Microwave Ovens (code 264), in Kitchen: Appliances

By month

1 report from July 2018 to June 2019; the most in June 2019, 1. 4 earlier reports, since February 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
June 20191
November 20131
January 20131
July 20121
February 20121

How badly anyone was hurt

  • No one hurt 4 CPSC: Incident, No Injury
  • Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jun 20, 2019, sent to the company Jul 24, 2019, published by CPSC Aug 14, 2019

    The product, in the report: microwave oven

    (06/13/2019) The consumer set the microwave oven for 10 minutes to bake a potato. The potato was placed a handmade cotton pouch that the consumer purchased from a vendor. About 8 minutes into the baking, the consumer came into the kitchen and saw smoke coming from the microwave. She opened the door to the unit, she saw that the pouch was in flames.

    The consumer stated that she thinks the problem is with the microwave because this is not the first time that she used the pouch to bake potatoes. The microwave is still usable.

    The consumer called the number that was listed on the unit’s label and was advised that the number is for Wal-Mart and is not associated with Rival. The number is [REDACTED].

    Model
    KOR-9G3A
    Serial number
    TM125E31700608
    Bought from
    Wal-Mart, Colorado
    Where
    Colorado Springs, Colorado: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Rival, made or sold by Walmart Stores Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  2. Not said

    Made Nov 13, 2013, sent to the company Nov 22, 2013, published by CPSC Dec 9, 2013

    The product, in the report: Small white microwave oven made by Rival for Walmart Stores, Inc. Purchased at Cleveland or Cornelia, GA Walmart within last two years.

    I purchased a Rival for Walmart brand microwave oven sometime within the past two years. It was worked fine until last week, until it sparked and caught on fire when I tried to heat a cup of water. Luckily, I was standing in front of it when this happen and quickly unplugged it.

    Model
    EM720CWA-PM
    Bought from
    Walmart, Georgia
    Bought
    Nov 6, 2011, about then
    Where
    Helen, Hawaii: Place of Recreation or Sports
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Rival, made or sold by Walmart Stores Inc.
    How badly, in CPSC’s words
    Unspecified
  3. No one hurt

    Made Jan 2, 2013, sent to the company Jan 25, 2013, published by CPSC Feb 8, 2013

    The product, in the report: rival brand, white, 0.7 cu ft

    while the microwave is in normal usage, the timer suddenly stops counting and the microwave runs forever, eventually it starts to smoke.

    Model
    EM720CWA-PM
    UPC
    02770207003831
    Bought from
    walmart, Minnesota
    Bought
    Mar 30, 2012, about then
    Where
    marshall, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 23, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand rival, made or sold by Walmart Stores Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Jul 26, 2012, sent to the company Aug 14, 2012, published by CPSC Aug 28, 2012

    The product, in the report: Rival

    I bought a Rival microwave oven at Walmart in Lawton OK. model EM720CWA-PMB.

    Out of the box when first plugged in the unit turns on and will not shut off. None of the buttons turns the microwave off.

    Model
    em720cwa-pmb
    UPC
    ?
    Serial number
    ?
    Bought from
    Wal-Mart, Oklahoma
    Bought
    Jul 24, 2012
    Where
    Lawton, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Rival, made or sold by Walmart Stores Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Feb 24, 2012, sent to the company Mar 9, 2012, published by CPSC Mar 23, 2012

    The product, in the report: small microwave oven, Rival from Walmart

    I had the product just about 2 weeks. Plugged it in and it burned up. No flames but fried the electronics.

    Model
    EM720CWA-PA
    UPC
    54NJ E214180
    Serial number
    VG8XM720CYY-PM
    Bought from
    Walmart, California
    Bought
    Jan 2, 2012
    Where
    Rio Linda, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Rival, made or sold by Walmart Stores Inc.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Microwave ovens

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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