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LG Electronics microwave ovens

2 reports to CPSC, the latest made Mar 19, 2012. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Mar 19, 2012the latest report was made
  • Feb 3, 2012the earliest
  • 2with the company’s comments
Brand
LG Electronics
Maker
LG Electronics, USAMakers, importers or sellers, as the reports name them
Product
Microwave ovensCPSC’s product type: Microwave Ovens (code 264), in Kitchen: Appliances

By month

2 reports from April 2011 to March 2012; the most in March 2012, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
March 20121
February 20121

How badly anyone was hurt

  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Mar 19, 2012, sent to the company Jun 22, 2012, published by CPSC Jul 9, 2012

    The product, in the report: free standing (sitting over the range) microwave

    On 2/15/2012 the consumer used the popcorn setting on the microwave (which is approximately 3 minutes or so) he noticed there was a burn spot on the left side of the interior surface of the appliance.

    On 2/17/012 Consumer called LG and was assigned Case #[REDACTED]. LG contacted Jupiter Electronics ([REDACTED]) to investigate. On 2/18/2012 the technician came out to the home and photos were taken on the inside of the appliance. The consumer reports that the technician did not attempt to duplicate the failure and only photos were taken.

    On 2/28/2012 the consumer was notified (they did not call us, WE HAD TO CALL THEM) (Confirmation #[REDACTED]) that the microwave had not been installed properly and, therefore, the consumer would be responsible for the costs of repair.

    On 3/18/2012 Consumer noticed arcing on the inside left rear of the appliance while again popping popcorn. The consumer noticed that the popcorn which had been placed on the glass rotating tray lifted the metal grate sitting above the popcorn as the popcorn popped. As it kept raising, the metal grate touched the inside rear of the microwave causing lit to arc. The consumer pressed the control button immediately causing the microwave to stop, but noticed another burn mark on the plastic surface inside.

    The consumer noticed that the rotating glass tray which has been placed on the inside left rear lifted the metal grate as the popcorn popped. The rotating tray touched the side of the microwave which caused it to arc. He pressed the cancel button immediately and noticed a burn mark.

    On 3/19/2012, the consumer, upon calling LG, was again advised that the machine was installed improperly (by Home Depot) and that the consumer would be responsible for the cost of repair. The consumer was told to call TNT Appliance Repair ([REDACTED]), but that all costs would be borne by consumer. The microwave has not been used on the Popcorn setting since, as consumer is fearful of causing a fire.

    All we want is for LG to make the needed repair (or replacement) so that we can use this appliance without fear of burning our house down.

    Model
    LMV1813ST
    Serial number
    105takk00053
    Bought from
    Home Depot, Florida
    Bought
    Jun 20, 2011
    Where
    Loxahatchee, Florida: Home/Apartment/Condominium
    Who was involved
    Age 69, Female
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Feb 3, 2012, sent to the company Feb 13, 2012, published by CPSC Feb 28, 2012

    The product, in the report: LG Microwave Oven 1.2 cubic feet, 1200 watts, 14” turntable, white.

    I bought this microwave in the box,on clearance, right after Christmas. Purchase date was 1-4-2012. The microwave worked fine until 1-31-2012. On that date, I noticed that after I turned it off and closed the door, the microwave fan continued to run, the light stayed on, and the plate inside still turned around. I called LG customer service, and the man there told me to unplug it. Unplugging it did work, but I keep having the same problem. I have to open the door while the microwave is still running too because the buttons don’t function when it’s having this problem. Today, I called LG to see if they could repair it or send me a new one. They said they couldn’t do either, but that they would send me a voucher worth $79 (the price I paid on Clearance) good on another LG microwave. I believe this product is unsafe and I want a replacement, not a voucher good for a lesser microwave.

    Model
    LRM1260SW
    UPC
    048231315777
    Bought from
    Best Buy, Tennessee
    Bought
    Jan 4, 2012
    Where
    Knoxville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG Electronics, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Microwave ovens

How to read a record

Four things every record does, shown on an example record made up for this guide.

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An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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