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GE Cafe microwave ovens

6 reports to CPSC, the latest made Jan 9, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 6reports to CPSC
  • Jan 9, 2024the latest report was made
  • Nov 11, 2011the earliest
  • 0with the company’s comments
Brand
GE Cafe
Makers
GE Appliances & Lighting and GE Appliances, a Haier companyMakers, importers or sellers, as the reports name them
Product
Microwave ovensCPSC’s product type: Microwave Ovens (code 264), in Kitchen: Appliances
Other ways the reports write the brand (1)

“GE Cafe Microwave”

By month

1 report from February 2023 to January 2024; the most in January 2024, 1. 5 earlier reports, since November 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
January 20241
October 20151
November 20141
October 20141
October 20131
November 20111

How badly anyone was hurt

  • No one hurt 5 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No incident, no one hurt

    Made Jan 9, 2024, sent to the company Jan 30, 2024, published by CPSC Feb 13, 2024

    The product, in the report: GE Cafe Microwave CVM721M2NS5

    We have GE microwave (CVM721M2NS5) and it turns on by itself and keeps working even though you open the door. The only way to shut it down is to unplug it.

    Model
    CVM721M2NS5
    Serial number
    LT350734L
    Bought from
    Best Buy
    Bought
    Sep 1, 2023, about then
    Where
    Greenville, South Carolina: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Cafe, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    No Incident, No Injury
  2. No one hurt

    Made Oct 19, 2015, sent to the company Oct 28, 2015, published by CPSC Nov 12, 2015

    The product, in the report: GE Convection Built-In Microwave Oven GE Convection Microwave Oven CEB1590SS2SS Model No. 43180043 Serial No. 23714\402003603X0043

    My microwave stopped working. After I entered the cook time and Start, the light would come on and the timer would count down but the heating did not work. I called a GE repairman that came out, said the problem was one of three switches inside the microwave and the cost would be appx. $280, which I declined. The microwave was purchased in May 2014 and was only 5 months out of warranty. When I removed the microwave from the cabinetry (newly built and installed in May 2014 as well), there was a large burnt spot on the cabinet. After removing the microwave cover, a burnt/melted part was discovered. Photos are attached. This is very concerning as it could have resulted in a fire as could others.

    Model
    GE Convection Built-In Microwave Oven 43180043
    Serial number
    23714\402003603X0043
    Bought from
    Appliance Smart
    Bought
    May 14, 2015
    Where
    Dawsonville, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand GE Cafe, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Nov 25, 2014, sent to the company Dec 4, 2014, published by CPSC Dec 18, 2014

    The product, in the report: GE Cafe spacemaker microwave oven CVM2072

    GE Cafe space-maker microwave oven ( CVM2072)installed 2011 started turning on by itself 11/18/2014. It has happened 3 more times. Each time it stops when you open the door. 1 time it said pasta. 1 time there was a long list of things . don’t know what it said because I just opened the door. I also own the matching GE Cafe stovetop/oven and dish washer. So far no problems with them

    Model
    CVM2072SM3SS
    Serial number
    LT928227B
    Bought from
    Airport Appliance, California
    Bought
    Jul 1, 2010, about then
    Where
    Mountain View, California: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ge Cafe, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Oct 2, 2014, sent to the company Oct 28, 2014, published by CPSC Nov 13, 2014

    The product, in the report: Microwave

    GE Microwave Microwave Cafe dom April 2011 purchased sometime in 2012. The keypad had been

    Around September 18th, 2014 The keypad stopped working but then the microwave turned on by itself while the caller was standing in her kitchen speaking with a guest.

    She opened the door to turn it off then pushed off to be sure it was stopped.

    She is reporting this microwave as a potential fire hazard and would like to ask that it become recalled.

    there are no injuries being reported

    The caller has not contacted the manufacturer but does intend to contact them.

    Model
    CVM2072SM3SS with serial# GV906573B
    Serial number
    GV906573B
    Bought from
    Appliance Store, New York
    Bought
    May 14, 2012
    Where
    Hollis Hills, United States: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE Cafe, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Oct 15, 2013, sent to the company Oct 24, 2013, published by CPSC Nov 7, 2013

    The product, in the report: GE Café series above range microwave

    Microwave caught fire while in use, melting shelf hooks, scorching interior and causing control touch pad to shatter. This is the second time since purchase and installation that I have had issues with this microwave. It is an over-the-oven model, three years old, clearly poorly designed.

    Model
    2.0 OTR Microwave cvm2072smss
    Serial number
    ts-901556b
    Bought from
    Karls Sales and Service, New Jersey
    Bought
    Mar 6, 2010
    Where
    Little Silver, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand GE Cafe Microwave, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Nov 11, 2011, sent to the company Jan 6, 2012, published by CPSC May 30, 2012

    The product, in the report: GE Cafe Microwave - Stainless with blue lights on panel

    This unit turns itself on and starts heating when no one is in the room. It has done this multiple times in the past 24 hours. I tried unplugging it and after plugging it back in, it did the same thing.

    Model
    CVM2072SM3SS
    Serial number
    VS900142B
    Bought from
    Home Depot
    Bought
    Mar 13, 2010
    Where
    Glen Allen, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 51, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand GE Cafe, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Microwave ovens

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Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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