Hearth Record

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Frigidaire microwave ovens

78 reports to CPSC, the latest made Oct 14, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Nov 4, 2026.

  • 78reports to CPSC
  • Oct 14, 2026the latest report was made
  • Jun 22, 2011the earliest
  • 1with the company’s comments
Brand
Frigidaire
Makers
ELECTROLUX/WHITE CONSOLIDATED and SHARP ELECTRONICS CORPORATIONMakers, importers or sellers, as the reports name them
Product
Microwave ovensCPSC’s product type: Microwave Ovens (code 264), in Kitchen: Appliances
Other ways the reports write the brand (16)

“Fridgidaire”, “FridgidAir Microwave”, “Fridgidqire”, “Fridigaire”, “Frigidaire Electrolux”, “Frigidaire Gallery”, “Frigidaire Gallery Microwave”, “Frigidaire Gallery above range microwave”, “Frigidaire Model FFMV154CLSA Serial #KG30504549”, “Frigidaire Professional Microwave”, “Frigidaire Professional Series”, “Frigidaire microwave”, “Frigidaire/Electrolux”, “Frigidale microwave”, “Frigidare” and “Frigidiare”

By month

2 reports from November 2025 to October 2026; the most in October 2026, 1. 76 earlier reports, since June 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20261
May 20261
October 20251
September 20251
August 20251
June 20251
June 20241
January 20242
December 20231
August 20231
July 20232
June 20231
March 20231
January 20231
August 20221
March 20221
November 20211
October 20211
July 20211
December 20201
October 20201
September 20201
July 20201
January 20202
December 20192
July 20192
June 20191
May 20191
April 20191
March 20191
February 20191
September 20181
May 20182
January 20181
November 20171
August 20171
May 20171
April 20171
February 20171
March 20161
November 20151
August 20151
March 20151
January 20151
September 20142
August 20141
March 20141
January 20141
November 20132
October 20131
August 20132
May 20132
January 20131
November 20121
October 20121
September 20121
August 20121
April 20121
March 20121
February 20122
January 20122
December 20112
November 20111
October 20111
June 20111

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • First aid 6 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 10 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 1 CPSC: Injury, Level of care not known
  • No one hurt 56 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury
  • Not said 3 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Nov 4, 2026. Updated daily.

  1. No incident, no one hurt

    Made Oct 14, 2026, sent to the company Oct 19, 2026, published by CPSC Nov 2, 2026

    The product, in the report: frigidaire over the range microwave oven, black, 1.7 cu.ft dimensions approximately 29 inches wide, 16 inches high

    Would like to report a Frigidaire Product microwave oven Model number FMOS1746BSA. It was a Saturday night when it happened me and my family is already preparing to sleep when we heard a sudden that sounded like an explosion on our kitchen and when we checked it was our microwave oven, glass was all shattered its been idle for that day and we were shock that it happen. We are concerned that its a safety hazard since no one was using it and its a spontaneous glass explosion. We ask Frigidaire/ Electrolux to replace it since we believe that’s its still on warranty, we had the microwave just this February 2026. Its already pre installed from the house that we bought. The technician who checked it labeled it as accidental damage although i already told him that we didn’t do anything. We are being quoted $200 for the parts and technician repair by the service provider that they forward us into. Really concern that it just exploded by itself and good thing no one was hurt. (my kids and my husband could be hurt if we are on the kitchen that time) Hoping you can look on to this matter. Thank you very much.

    Model
    FMOS1746BSA
    Serial number
    KG51423859
    Where
    Headland, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 1, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    No Incident, No Injury
  2. Hurt, no treatment

    Made May 13, 2026, sent to the company May 18, 2026, published by CPSC Jun 2, 2026

    The product, in the report: Frigidaire Professional Microwave model number PMBD3080afa

    Frigidaire Professional Microwave model pMBD3080afa is sparking from the black turntable due to the metal wheel mechanism in place. The manual advised it is required for microwaving. It has been approximately one year of use and it seems to be a common, well known problem based on [REDACTED] showing repair websites with the same questions, [REDACTED] and product reviews on appliance websites.

    Model
    PMBD3080afa
    UPC
    Same as model
    Serial number
    KG44480060
    Where
    Winter Garden, Florida: Home/Apartment/Condominium
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  3. Hurt, no treatment

    Made Oct 1, 2025, sent to the company Oct 23, 2025, published by CPSC Nov 26, 2025

    The product, in the report: Over the ranch microwave

    The sharp edge of the Frigidaire FMOS1846BSC handle cut my hand and my sons hand. It is less than a year old and the website says is one year warranty but when we contact the customer service, they say I need to pay $155 to have it replaced. It is defective and manufacturing design flaws. Do not want others get their hand cut

    Model
    FMOS1846BSC
    Serial number
    KG43802519
    Bought from
    From builder CB JENI, Texas
    Bought
    Jan 6, 2025, about then
    Where
    Plano, Texas: Home/Apartment/Condominium
    Who was involved
    Age 26, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  4. No one hurt

    Made Sep 4, 2025, sent to the company Sep 16, 2025, published by CPSC Sep 30, 2025

    The product, in the report: Frigidaire microwave fgmv175qfa, stainless steel finish, over the range 1.9 cu ft, open/close with a handle

    Frigidaire Gallery Microwave Model# FGMV175QFA Manufactured April 2016, installed in our house July 2016 The microwave turned on and ran by itself, both the inside, and the fan. We could not get it to turn off with any buttons, and opening the door did nothing. The fan buttons did not make the fan turn off. The door was very hot to the touch. We turned off the circuit breaker and I noticed a melted/burnt plastic smell. After keeping it off and airing out the downstairs, we turned the circuit breaker back on just to see, the microwave remained off and operated as normal. I dont trust it to be safe though, so we will be getting rid of it. Thank God we were home to turn it off and unplug it.

    Model
    fgmv175qfa
    Serial number
    KG 61705759
    Where
    Peachtree City, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  5. First aid

    Made Aug 2, 2025, sent to the company Aug 5, 2025, published by CPSC Aug 19, 2025

    The product, in the report: Frigidare mircrowave oven

    Bubbling chrome plating on Frigidare microwave oven caused a severe cut to my thumb.

    Model
    FFMV1645TS
    Serial number
    KG81612406
    Where
    Oceanside, California: Home/Apartment/Condominium
    Who was involved
    Age 70, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  6. No one hurt

    Made Jun 3, 2025, sent to the company Jun 12, 2025, published by CPSC Jun 27, 2025

    The product, in the report: Microwave

    Frigidaire Microwave wiring and fuse melted in microwave internal parts. Fire hazard. Electrical arcing of wires.

    Model
    FGMO226NUFA
    Serial number
    KG13581233
    Where
    Aledo, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery Microwave, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Jun 20, 2024, sent to the company Jul 10, 2024, published by CPSC Jul 25, 2024

    The product, in the report: The microwave is an over-the-range type manufactured by Frigidaire / Electrolux. Model Number MWV150KBA / Serial Number KG44215364 / Manufacture Date October 2014. This unit color is black.

    I am a fire investigator and was called to investigate a past fire incident concerning an over the range microwave appliance. The occupant had returned home and noticed a burning plastic smell in the apartment. They then found a small fire in the microwave, which was not in use at the time. They described that when they opened the door to the microwave, the issue stopped. When they shut the door, the microwave made a buzzing or humming sound and started burning again. They opened the door back up to make it stop and then called maintenance. They later determined that it was electrical arcing/sparking. They recalled that the microwave had arced in the past as well. They stated that the microwave was last used by their babysitter to warm up a bottle approximately 20 minutes before they got home and noticed the smell and fire inside the microwave.

    I visited the apartment to investigate the issue on 6/18/24. I observed soot and heat damage on the glass turntable in the microwave that had caused several sections of turntable to crack and break off. The plastic roller that the turntable sets upon had an area that had burned away. There was soot staining on the bottom of the microwave compartment, and minor soot deposits on the back wall of the cooking compartment. It appeared that the fire occurred between the glass turntable and the bottom of the cooking compartment. There was no evidence of any food or other materials in the microwave or in the fire debris in the bottom. The only materials present were parts of the microwave. I also found the microwave to be relatively clean and without excessive grease or food remnants.

    The occupant plugged the microwave back in and I observed that it appeared fine when the door was open. When the door was closed, the microwave made a humming sound and then electrical arcing was observed on the bottom of the cooking compartment near one of the glass shards from the damaged turntable. The microwave was unplugged and there was no further activity.

    Model
    MWV150KBA
    Serial number
    KG44215364
    Where
    Olathe, Kansas: Home/Apartment/Condominium
    Who was involved
    Age 30, Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  8. Hurt, no treatment

    Made Jan 24, 2024, sent to the company Jan 29, 2024, published by CPSC Feb 12, 2024

    The product, in the report: Frigidaire stainless microwave model #LFMV1846VFA serial #KG22314803

    Purchased a Frigidaire microwave, the metal on the handle started lifting on both sides and we are slicing our hands, children included. I called Frigidaire while my product was still in warranty. Was told the replacement handle was out of stock and one would be shipped to me when the came back in. Several months went by, several more slicing our fingers incidents, I called again. Upon entering the system it asked me “are you calling about your microwave? “ so I was on file. The representative (and supervisor, whom I asked to speak to) told me the item was still not in stock, they can’t find my initial complaint and I’m now out of warranty. They did not care about safety, that myself, my husband or our son were being injured due to their faulty product. They basically dismissed me and my concern.

    Model
    model #LFMV1846VFA
    Serial number
    serial #KG22314803
    Bought from
    Lowes, Michigan
    Bought
    Nov 1, 2022, about then
    Where
    Dearborn Heights, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 20, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  9. No one hurt

    Made Jan 17, 2024, sent to the company Feb 2, 2024, published by CPSC Feb 16, 2024

    The product, in the report: Over the Range Microwave Oven Stainless steel with black glass door

    I was using my Frigidaire Over the Range Microwave Oven which has a rack in it on January !4, 2024 , when the rack started sparking fire in the corner of the rack . I immediately contact Frigidaire and told them what happened and sent them pictures of the incident . They informed me that there were no recall on the microwave oven and since my warranty had expired it was nothing they can do but sell me a extended warranty .

    Model
    FGMV17WNVFA
    UPC
    N/A
    Serial number
    KG1912135
    Bought from
    Lowes
    Bought
    Feb 1, 2020, about then
    Where
    United States Minor Outlying Islands: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Dec 30, 2023, sent to the company Jan 12, 2024, published by CPSC Jan 30, 2024

    The product, in the report: Frigidaire Galley Microwave

    Our Frigidaire Galley microwave (model FGMV155CTF) kept tripping the breaker and then stopped working completely. We plugged it into a different outlet and the plug arcs and lights up and the whole microwave shorts out. Super dangerous.

    Model
    FGMV155CTF
    Where
    Dublin, Pennsylvania: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Aug 4, 2023, sent to the company Aug 11, 2023, published by CPSC Aug 25, 2023

    The product, in the report: Frigidaire Gallery above range microwave. FCC ID V68EAM048KYY Made in China. Color: Steel/black Size: W 29 3/4, H 15 7/8

    On July 6, 2023, I put a small item in our Frigidaire Gallery above range microwave to heat and all of sudden there was a loud “pop” sound and spark and the whole microwave turned off and the lights went out completely. I thought I was going to have a fire in the kitchen and unplugged it. I then went online to [REDACTED] and found out that alot of people had this problem with this particular brand and stated that the fuse was blown and to replace it. We replaced the fuse for $6.00 but it happened again on July 24, 2023 just like what everyone said on [REDACTED] would happen and that it would occur again and again! The Frigidaire appliances in our home are only four yrs old and what the major home builder installed in our brand new home in 2019. We asked the other homeowners in our community if this occurred to them and over 1/3 of them had already had this happen to them since they purchased their homes. The company Electrolux who makes Frigidaire need’s to conduct a recall on this product before a kitchen fire is started as this is a major health and safety issue at this point.

    Model
    FGMV176NTF
    Serial number
    KG80625995
    Where
    Huntersville, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery above range microwave, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  12. No one hurt

    Made Jul 25, 2023, sent to the company Jul 27, 2023, published by CPSC Aug 10, 2023

    The product, in the report: Frigidaire - Electrolux Household Microwave Oven: black/stainless steel; Vac/Hz 120/60; Rated Input: 1650W; Rated Output: 1100W; Microwave Frequency: 2450 MHz

    the microwave started tripping the breaker when opening the door.

    Model
    FPBM307NTF
    Serial number
    KG73821469
    Where
    Clarksville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire/Electrolux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  13. Hurt, no treatment

    Made Jul 13, 2023, sent to the company Jul 17, 2023, published by CPSC Jul 31, 2023

    The product, in the report: Over the range microwave oven

    The handle on my over the range microwave has the chrome plating flaking off. I’ve cut my hand opening the door and now must use a towel to prevent further cuts. The manufacturer wants more money for a replacement handle than a new microwave costs.

    Model
    FFMV1645TS
    UPC
    unknown
    Serial number
    KG81612406
    Where
    Oceanside, California: Home/Apartment/Condominium
    Who was involved
    Age 68, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  14. No one hurt

    Made Jun 6, 2023, sent to the company Jun 8, 2023, published by CPSC Jun 23, 2023

    The product, in the report: 30 inch built in Stainless steel Microwave/convention, pull down door.

    The product is a built in Frigidaire Microwave/convention oven. The glass on the door after using the microwave 5 minutes earlier shattered .

    Model
    FPMO3077TF
    Serial number
    KG12683105
    Bought from
    Ferguson Enterprises,llc
    Bought
    Nov 8, 2022
    Where
    ship bottom, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Professional Series, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  15. No one hurt

    Made Mar 3, 2023, sent to the company Mar 21, 2023, published by CPSC Apr 5, 2023

    The product, in the report: Frigidaire Gallery 2.2 cubic foot microwave model # FGMO226NUFA

    Using my microwave and it started sparking and caught fire scorching the inside of the oven. Smoke and the smell of burned wiring. No metal of any kind was in the oven, I was cooking a frozen burrito on a paper plate.

    Model
    FGMO226NUFA
    Serial number
    KG14180366
    Bought from
    Home Depot, Arizona
    Bought
    Apr 1, 2022, about then
    Where
    San Tan Valley, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 66, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Jan 29, 2023, sent to the company Feb 9, 2023, published by CPSC Feb 24, 2023

    The product, in the report: microwave oven

    Microwave oven caught on fire ,when not being used.

    Model
    FFMV1846VBA
    Serial number
    KG20420894
    Bought from
    Brandsmart
    Bought
    Nov 30, 2022
    Where
    Pompano Beach, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  17. Hurt, no treatment

    Made Aug 8, 2022, sent to the company Aug 11, 2022, published by CPSC Aug 25, 2022

    The product, in the report: Frigidaire Professional Microwave Model $ FPMO3077FT Serial # KG84380161

    Frigidaire Professional Microwave Model # FPMO3077TF caught fire inside unit. Fire coming from the center of the top inside. Unit is only 1 1/2 years old. there is no grease inside the microwave, it is clean.

    Model
    FPMO3077TF
    Serial number
    KG84380161
    Bought from
    US APPLIANCE
    Bought
    Mar 10, 2019
    Where
    Daytona Beach, Florida: Home/Apartment/Condominium
    Who was involved
    Age 68, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire Professional Microwave, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  18. No one hurt

    Made Mar 6, 2022, sent to the company Mar 9, 2022, published by CPSC Mar 23, 2022

    The product, in the report: Product number FFMV154CL - it is a stainless steel above the stove microwave, 29.9 x 15 x 16.4

    We opened our microwave to find the top of the inside glass door slightly melted and the glass shattered. The microwave had functioned perfectly the prior use; the explosion happened when it was not in use, and neither was the stove/oven underneath, perhaps when we were out of the house, but we did not hear it explode. It was a Frigidaire over the oven microwave number FFMV154CL. Luckily there were no injuries.

    Model
    FFMV154CL
    Serial number
    KG61206823
    Where
    Oak Park, Illinois: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  19. Hurt, care not known

    Made Nov 2, 2021, sent to the company Dec 10, 2021, published by CPSC Dec 27, 2021

    The product, in the report: Frigidaire microwave Model FGBM19WNVF

    (11/02/2021) The consumer stated that the product was just installed. After the installers left, the consumer stated that he was testing the microwave. He put a ceramic cup of water in the microwave and put the setting on beverage-I cup, and pressed start. After about a minute, the door of the microwave blew open and sprayed hot water on him and his wife who was sweeping the floor underneath the product.

    No medical attention was required.

    Model
    FGBM19WNVF
    Serial number
    KG12104525
    Bought from
    ABC Warehouse, Michigan
    Bought
    Oct 30, 2021
    Where
    Rochester Hills, Michigan: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Level of care not known
  20. No one hurt

    Made Oct 18, 2021, sent to the company Oct 20, 2021, published by CPSC Nov 3, 2021

    The product, in the report: Frigidaire FGMV176NTF microwave

    We purchased a Frigidaire FGMV176NTF microwave in 2019. Recently, it started to occasionally trip the breaker. After resetting the breaker, it would then work fine. The last time it was reset I heard a vibration. I was concerned it was an electrical sound and turned off the breaker again. It turns out that the vibration was the microwave running.

    Fortunately I had left food in the microwave and did not open the door until after I turned off the breaker. The microwave was in a state that should not be possible. The display showed that it had just been powered on. The light and turntable that would normally be on were off. I have no idea what would have happened if I opened the door but it’s conceivable that the microwave would have continued to run.

    Based on the last experience we are no longer using this microwave. It is not reliable and potentially dangerous.

    Model
    FGMV176NTF
    Bought
    Jan 1, 2019, about then
    Where
    Camp Hill, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  21. No one hurt

    Made Jul 9, 2021, sent to the company Jul 26, 2021, published by CPSC Aug 9, 2021

    The product, in the report: Frigidaire fgmo3067uf built-in microwave Model fgmo3067uf

    Frigidaire microwave (model fgmo3067uf)--2 major issues. 1. When you put food in the oven and select the amount of time to cook, the countdown timer starts, however it indicates seconds remaining but each second on the oven can be several actual seconds. For example, if you set cook for 1 minute, on average it cooks for 2 and half minutes as the timer moves very slowly and not at a consistent speed. When you cook for longer times this is a major fire hazard, we have had 2 items catch on fire in the oven while cooking, supposedly for less than a minute, though the malfunctioning cook timer did not stop the oven and we only caught it when the kitchen filled with smoke.

    2. In addition, the display occasionally flickers with the sound of an electric buzzing.

    The microwave is just over 1 year old with light use. I have contacted Electrolux many times but repeatedly have brushed off, with them stating this is just out of warranty. They finally agreed to send a tech out to look at an electrical issue, however he told me this was “just a poorly designed unit with many technical issues”. Further stating that he “had seen many, many issues with this model”. The company send me a door switch they think is bad, though it is hard to imagine how this affects cooking timer. Once I received the part and contacted them back to install it at their direction, they told me they have no service appointments available.

    Due to the internal burning, we can no longer use this unit. Had we cooked something that took several minutes more to cook and had left the room as most would, I can only imagine what could have happened with the fire.

    Model
    fgmo3067uf
    Serial number
    kg83780305
    Bought from
    Sterling Appliance, Sterling, VA
    Bought
    Sep 2, 2020, about then
    Where
    Ashburn, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 56, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made Dec 5, 2020, sent to the company Dec 23, 2020, published by CPSC Jan 11, 2021

    The product, in the report: Frigidaire Gallery 1.7 cubic foot over the range microwave oven, Model F6MV176NTF

    Frigidaire over the range microwave, Model Number F6MV176NTF. If the microwave is operating, if you open the door something shorts out and it trips the 20 amp breaker on the dedicated circuit. This occurred for months. Finally it got to the point where it would trip the breaker immediately when attempting to start the oven. Judging from online reviews this is a known defect that the manufacturer refuses to address. If something consistently shorts out to ground and trips a breaker, it is a problem. And if someone was using this oven with a poor or missing ground (typical in older homes) they could possibly be electrocuted.

    Model
    Model #F6MV176NTF
    Serial number
    KG73012013
    Bought from
    Home Depot
    Bought
    Mar 1, 2018, about then
    Where
    Buckhannon, West Virginia: Home/Apartment/Condominium
    Who was involved
    Age 60, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  23. First aid

    Made Oct 27, 2020, sent to the company Dec 3, 2020, published by CPSC Dec 17, 2020

    The product, in the report: Stainless steel Frigidaire microwave

    As I opened the door of the microwave, my fingers was very badly cut - the stainless steel sheet on the handle had separated from the plastic base around the edges. The stainless steel sheet is razor sharp, and made several deep cuts into my fingers. It is now a constant risk whenever anyone uses the microwave.

    Model
    LFMV1645TF
    UPC
    n/a
    Serial number
    KG80228927
    Where
    Andover, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 32, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  24. No one hurt

    Made Sep 13, 2020, sent to the company Jan 12, 2021, published by CPSC Feb 4, 2021

    The product, in the report: FridgidAir Microwave cracked at hinged.

    FridgidAir Microwave cracked several places on the hinged corner.

    Model
    FridgidAir Microwave
    Where
    Glendale Heights, Illinois: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand FridgidAir Microwave, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  25. First aid

    Made Jul 24, 2020, sent to the company Aug 5, 2020, published by CPSC Aug 19, 2020

    The product, in the report: Stainless steal mounted microwave

    The bottom metal panel (below the buttons) came unattached and is now a sharp piece of metal sticking out from the unit that I’ve now cut my hand on twice. We tried gluing it back but it won’t stay. My guess is the glue product wasn’t sufficient to handle heat from the stove.

    Model
    FFMV162LSA
    Serial number
    KG43602247
    Where
    Cumming, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 29, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  26. Hurt, no treatment

    Made Jan 15, 2020, sent to the company Feb 20, 2020, published by CPSC Mar 5, 2020

    The product, in the report: Microwave Oven

    Dear Madams & Sirs from the Safer Products Commission,

    Below you will find an email that I sent today to Frigidaire’s customer support service, with a summary of my experience with one of their products. -----------------------------------------------

    Hello,

    This email serves as notice for Frigidaire that I will be passing my experience with your appliance and your customer services to KY’s State Attorney General, the Consumer Product Safety Commission and the Better Business Bureau. A copy of this email will be sent to those parties, along with my recorded calls with your customer service.

    On December 2nd 2019, I reached out to Frigidaire to report a fire hazard with one of your Microwave units :

    Frigidaire Gallery Model # FGMV175QFA Serial # KG64111695

    Earlier that day, my wife had loaded a bag of popcorn in the microwave, and after a few seconds, sparks started flying inside, and small yet violent fire started raging inside the microwave. Thank goodness we were standing right there, and we were able to put the fire out.

    I explained the situation to your customer service rep and they assured me that they’d have a ‘specialist’ take a look. I made my request very clear, that my primary concern was NOT to have this unit repaired or replaced, my main concern was to have Frigidaire show interest in the safety of their products by conducting an investigation and identifying the root cause.

    Frigidaire proceeded to send an appliance repair person with the order to “Sand and paint the unit”. I explained to the technician that that’s not what I was trying to achieve and I refused the repair. One of Frigidaires technicians on the phone mentioned that this was due to “User negligence, since in Page 12 of the manual it’s stated clearly that you should not operate the microwave with the mounted metal grate” – This is a totally false statement. After carefully reading your manual (which I had done before operating the microwave, since it came with the house we had just moved into, and I thought It was unusual for a metal grate to be inside the microwave. There’s only a few references in the manual with recommendations on how to store the grate, but there is no mention in the manual to not operate the microwave with the grate mounted) .

    I followed that visit with another call to your repair center, I was given a different case number. One of your agents [REDACTED] ensured me that she’d do her best to escalate my issue. A few days ago, she called me back, ensuring me that they’d arrange for a ‘true specialist’ to come investigate the issue

    This morning at around 10:00am, a tech [REDACTED] from the company [REDACTED] came to our house with the instructions to assess the repair of our unit. He spent about an hour on the phone with Frigidaire’s tech support, doing his best to convey to your Techs that our intent was for them to investigate. He was told by Frigidaire that the only action that they’d approve would be to “Sand and paint”.

    I have also attempted several times to create a ticket on Frigidaire’s website (https://www.frigidaire.com/Owner-Center/Contact-Us/) neither the chat nor the ‘email forms’ are working properly (I tried 3 different computers, 4 different web browsers). [REDACTED] was extremely patient and helpful. And his ‘unofficial’ assessment of the root cause coincides with my suspicions – this is based on a rather rudimentary understanding of physics and electronics. But the cause seems to be a combination of material fatigue of both, the mounts for the grates and the paint at the back of the grates. The grate seems to cause wear on the paint, exposing the metal, then under certain conditions, the arcs can reach the plastic mounts, which get heated up, causing a fire inside.

    As a father of a family with two small children, it is hard for me to believe that a company like Frigidaire has shown absolutely no concern in the safety of their products, despite several attempts from my part to make them aware of this. I have lost my confidence in Frigidaire’s customer service and so I will now search for other means to accomplish my goals.

    [REDACTED].

    Model
    FGMV175QFA
    Serial number
    KG64111695
    Bought
    Sep 1, 2019
    Where
    Lexington, Kentucky: Home/Apartment/Condominium
    Who was involved
    Age 40, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  27. First aid

    Made Jan 8, 2020, sent to the company Feb 3, 2020, published by CPSC Feb 18, 2020

    The product, in the report: Frigidaire Microwave Model: FFMV1645TS Serial: KG72811408 Mfr: July 2017

    Normal usage of the door handle has caused lacerations on fingers. The stainless steel is continually peeling and leaves shards on the handle seam. Despite efforts to minimize the peeling, there is a constant risk of being cut.

    Model
    FFMV1645TS
    Serial number
    KG72811408
    Bought from
    DR Horton
    Bought
    May 31, 2019
    Where
    Mapleton, Utah: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  28. No one hurt

    Made Dec 29, 2019, sent to the company Jan 28, 2020, published by CPSC Feb 11, 2020

    The product, in the report: Microwave oven

    We have a Frigidaire Microwave oven that’s not more than 4 years old. The oven has a feature called sensor cook which is supposed to sense the food you are cooking and automatically adjust cook time and power level being used and then shut off when it senses the food is done cooking. I’ve used this feature several times for cooking a potato. One time I noticed the microwave was cooking the potato a bit long and stopped the microwave and the potato was very over cooked. I just figured it was a flook. After several more times the feature worked as it should, but the last time it did not. Yesterday I went to cook a potato with sensor cook and this time I wasn’t in the kitchen to catch it and it not only overcooked the potato it started the potato on fire. If my brother-in-law hadn’t walk into the kitchen because he smelled smoke it may have started a house fire. When the microwave door was opened the potato was on fire and the house was filled with heavy smoke that still exists in the house and microwave. We both were extremely upset about what could have happened. When we figured the microwave didn’t do what it was supposed to I said this product needs to be recalled. So today after looking for recalls on Frigidaire microwaves I noticed a string of comments from others who had the same problem with Frigidaire microwaves, further proving that Frigidaire needs to recall this product. Here is the link to the complaints: [REDACTED] I would like this product to be recalled before something serious happens. [REDACTED]

    Model
    FFCE2238LW
    Serial number
    1G35145270
    Bought from
    HH Gregg
    Bought
    Jul 1, 2015, about then
    Where
    Alpharetta, Georgia: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  29. Not said

    Made Dec 9, 2019, sent to the company Dec 31, 2019, published by CPSC Jan 14, 2020

    The product, in the report: Frigidaire over the range microwave Model LFMV1645TF

    I was popping a bag of popcorn, and the inside of the microwave got extremely hot and started a fire. It burned part of the round plastic spinner and shattered part of the glass spinner. I reported this to Frigidaire, and they were not even interested in taking note of the model number. Because of this, I feel I have a civic obligation to report this to the CPSC.

    Model
    LFMV1645TF
    Serial number
    KG72816318
    Bought from
    Lowes
    Bought
    Sep 19, 2018
    Where
    Crozet, Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  30. No one hurt

    Made Jul 23, 2019, sent to the company Aug 9, 2019, published by CPSC Aug 23, 2019

    The product, in the report: Model No. FGMV175QFA

    The plastic piece that holds the metal rack up in microwave was sparking and lit on fire and melted while microwaving chicken nuggets for 90 seconds.

    Model
    FGMV175QFA
    Serial number
    KG41310561
    Bought from
    Best Buy, Florida
    Bought
    Jun 1, 2014, about then
    Where
    Margate, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  31. No one hurt

    Made Jul 23, 2019, sent to the company Aug 27, 2019, published by CPSC Sep 11, 2019

    The product, in the report: Microwave Over the Range Serial No: KG71329877 Model No: FFMV164LSA

    Frigidaire Microwave Over the range (Product Model no FFMV164LSA, Serial No. KG71329877) was installed in my new purchased home (Builder: Lennar Homes). This product has same issue being reported in its website (https://www.frigidaire.com/Owner-Center/Product-Support--Manuals/?productCode=FFMV164LS ) over the year and yet they are trying to sell their warranty, product parts or technician services and not stepping up to recall this product or fix the root cause. I tried to talk to several costumer representative and explain them that this product is a safety hazard but they do not want to acknowledge it. I almost get caught with fire at breaker box with dedicated circuit to this appliance. I believe they are just getting to walk away saying that warranty has expired. I do not believe that this product is compliant to DHHS 21CFR SubChapter J (As stated in the product PN 16070000A22700-33066904)

    Model
    FFMV164LSA
    Serial number
    KG71329877
    Bought from
    Electrolux
    Bought
    Aug 15, 2017
    Where
    Morrisville, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidiare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  32. Hurt, no treatment

    Made Jun 17, 2019, sent to the company Jul 16, 2019, published by CPSC Jul 30, 2019

    The product, in the report: Frigidaire Household Microwave Oven. Model No: FFMV162LSA, Serial No. KG01800835, Manufactured May 2010

    My husband pulled on the microwave door handle to open the door after microwaving some ingredients for dinner. The bottom of the plastic handle cracked and broke off into one large piece and many small plastic shards. Since the microwave is located above our stovetop, small plastic shards landed into our dinner that was being prepared on the stovetop and landed elsewhere around our kitchen presenting a hazard to us and our cat. The microwave is a Frigidaire FFMV162LSA, Serial No. KG01800835, manufactured May 2010.

    Model
    Model No: FFMV162LSA
    Serial number
    KG01800835
    Where
    Boston, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 31, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  33. No one hurt

    Made May 13, 2019, sent to the company Jun 17, 2019, published by CPSC Jul 2, 2019

    The product, in the report: Microwave - over the range

    My Frigidaire microwave trips the circuit breaker when someone accidentally pulls the door while the oven is still on. I called Frigidaire and they said it’s normal. It does’t happen with any other microwave I have used in my life. Tripping the circuit breaker implies a shorting in the circuitry and a fire hazard.

    Model: FGMV176NTF Purchased: October 2018

    Model
    FGMV176NTF
    Serial number
    KG82926492
    Bought from
    Home depot
    Bought
    Oct 23, 2018
    Where
    Natick, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  34. Hurt, no treatment

    Made Apr 22, 2019, sent to the company Apr 30, 2019, published by CPSC May 14, 2019

    The product, in the report: This is an over the range microwave oven 1.7 cubic foot

    I investigated a building fire on 3-24-2019 for cause and origin . The fire was caused by a microwave oven that caught fire . The oven a Frigidaire Gallery series , model FGMV173BC was not in use and had not been used for over 18 hours. The unit caught fire in the upper part of the oven where the exhaust fan was located . The fan had not worked in over a year and a half . The property owner had a service person look at and he stated that the most probable cause of the malfunctioning fan was that the control panel was defective . The replacement cost would be more than the cost of a new model so it was never repaired . The unit wasn’t take apart at any time and had no other repairs . The control panel was not damaged .

    In summary the unit caught fire in the upper portion of the unit . This caused over $60,000 estimated damage at this time . The concern is how this caught fire as it was powered but not being utilized . There were no injuries as the home was occupied at the time . However had it not been occupied and occupants not notified by the working smoke detectors , this certainly could have been a tragedy

    Model
    FGMV173KBC
    Serial number
    9G23304664
    Where
    Rockfall, Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 59, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  35. No one hurt

    Made Mar 11, 2019, sent to the company Mar 18, 2019, published by CPSC Apr 1, 2019

    The product, in the report: Stainless Steel Microwave

    Microwave was being used to reheat (warm up) a cup of coffee. It was put in for less that 20 seconds and the closest plastic shelf holder sparked and then flamed. When I opened the door of the microwave there was smoke and melted plastic smell and the plastic shelf holder was melted. I have a picture on my phone.

    Model
    PLMV168CC1
    Serial number
    PG35000016
    Bought from
    Appliance Center
    Bought
    Jan 1, 2004
    Where
    Maumee, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Electrolux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  36. No one hurt

    Made Feb 17, 2019, sent to the company Mar 29, 2019, published by CPSC Apr 12, 2019

    The product, in the report: Over the range microwave.

    While using the Frigidaire microwave, our circuit breaker trips if you open the door of the microwave while it is running. The door of the microwave is misaligned. It has been misaligned since we purchased the microwave but other than being difficult to open & close it had not caused any other issues until recently. In addition, 3 or 4 other neighbors in our newly developed neighborhood are also experienced the same problem. All of our homes were built around 2017 by the same builder who used the same Frigidaire vendor.

    The point of the safety switch on the door is to keep the microwave from operating when the door is misaligned or partially opened. No-one wants to be exposed to microwave energy while heating up their coffee. Microwave energy is harmful to humans.

    The model no. is FGMV175QFA Serial # KG71320601 Manufactured in March of 2017.

    Model
    FGMV175QFA
    Serial number
    KG71320601
    Bought from
    E.A. Hostlen
    Bought
    May 1, 2017, about then
    Where
    Crozet, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  37. No one hurt

    Made Sep 13, 2018, sent to the company Sep 21, 2018, published by CPSC Oct 5, 2018

    The product, in the report: Frigidaire microwave

    Frigidaire Microwave ran with the door open. The food finished cooking and it stopped and beeped. Then I opened the door to get the food and microwave started running again with the door open. I quickly shut the door and the microwave stopped running. My husband came over tried it with the same result. I had to unplug the door in order to get the food out of the microwave. I feel like this is an unsafe situation as a child could put their hand in there and get microwaved. Model number FFCM1134LS and serial number KG62691868 manufactured July 2016. I will save the microwave in case anyone wants to look at it.

    Model
    FFCM1134LS
    Serial number
    KG62691868
    Bought from
    walmart, Washington
    Bought
    Sep 1, 2016, about then
    Where
    Renton, Washington: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire microwave, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  38. No one hurt

    Made May 30, 2018, sent to the company Jun 7, 2018, published by CPSC Jun 21, 2018

    The product, in the report: Microwave oven

    Frigidaire microwave Model# FFCE2238LB. Serial# aG10135180. Put popcorn into microwave to pop. Noticed flames coming out of the side panel of the inside the cooking chamber. Unplugged the unit. The inside of the cooking is now scorched and melted near the control panel.

    Model
    FFCE2238LB
    Serial number
    1G10135180
    Bought from
    HH Gregg, Indiana
    Bought
    Feb 23, 2011
    Where
    LOGANSPORT, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  39. Hurt, no treatment

    Made May 17, 2018, sent to the company May 25, 2018, published by CPSC Jun 11, 2018

    The product, in the report: Over the range microwave oven

    Over the range Frigidaire microwave oven made by Electrolux starts when the door is opened even when there is no time left.

    So, not only does the open door, cutoff feature not work; the oven turns itself on when you open the door.

    I can’t think of a more dangerous scenario.

    Model
    FMV158FMB
    Serial number
    PG82500584
    Bought from
    Best Buy??
    Bought
    Dec 1, 2008
    Where
    Woodbine, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 57, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  40. No one hurt

    Made Jan 16, 2018, sent to the company Jun 12, 2018, published by CPSC Jun 26, 2018

    The product, in the report: Microwave

    * 30 seconds > 7 minutes

    This consumer purchased his microwave around the September/October time frame in 2017 he noticed very recently that sometimes he would turn the 30 second push ring microwave to 30 seconds to warm something it would automatically go to four minutes. The most recent incident with this change of time was January 8th or 9th, 2017 when he was warming a cup of coffee and the time changed to four minutes. He is reporting this as a burn and scald hazard also stating that if a young child were to take the cup out of the microwave they could have been badly scalded. There are no injuries being reported at this time He does not plan to contact the manufacturer. Contacted store that sold the product.

    No injuries

    Model
    FFCM0724LW
    Serial number
    KG632816160
    Bought from
    Riddles Appliance, Pennsylvania
    Bought
    Sep 30, 2017, about then
    Where
    Wrightsville, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  41. No one hurt

    Made Nov 23, 2017, sent to the company Dec 1, 2017, published by CPSC Dec 15, 2017

    The product, in the report: countertop microwave oven

    Mircowave oven started operating without any buttons being pressed. In the past, we’ve seen situations where this microwave would not turn off after the timer had ended. The only way to turn the microwave off was to unplug it.

    Model
    FFCM1134LS
    Serial number
    KG64180902
    Bought from
    walmart
    Bought
    Nov 1, 2017, about then
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  42. No one hurt

    Made Aug 15, 2017, sent to the company Jan 17, 2018, published by CPSC Feb 1, 2018

    The product, in the report: Over the counter microwave oven

    Over the counter microwave caught fire (electrical fire) when not in use. No food or other objects were in microwave at the time. It had been used to warm leftovers about 1/2 hour before fire. Strong smell of burning plastic and electrical components. Unplugged it and dismounted from wall and took outside. Very hot. Could have burned house down if we were not present.

    Microwave is a Frigidaire Model FFMV162LQA Serial Number KG33213720 Manufactured August 2013

    Purchased at Lowes

    Notified Frigidaire and they had no interest in problem as it was out of warranty.

    THIS IS A SERIOUS FIRE HAZARD

    Model
    FFMV162LQA
    UPC
    unknonw
    Serial number
    KG33213720
    Bought from
    Lowes
    Bought
    Oct 9, 2013, about then
    Where
    Sisters, Oregon: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  43. No one hurt

    Made May 10, 2017, sent to the company May 18, 2017, published by CPSC Jun 2, 2017

    The product, in the report: Stainless steel Frigidaire countertop microwave. 1100 watts, manufactured June 2011

    Microwave oven randomly turned itself on and off throughout the day. The timer showed “0:00” and the light did not turn on, so the only way to know that the oven turned itself on was the sound of the fan.

    Once discovered, I pushed the stop button, but it did not stop the operation. I opened the door, which stopped the oven from operating. The glass plate had a large circular crack with black burn marks around it, and black marks were on the floor of the oven underneath that spot.

    The exterior of the oven was very warm to the touch. I unplugged the oven and will no longer use it.

    Model
    FFCE1638LS
    Serial number
    KQ12353274
    Bought from
    HH Gregg, Illinois
    Bought
    Oct 8, 2011, about then
    Where
    Oak Park, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 52, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  44. No one hurt

    Made Apr 14, 2017, sent to the company Apr 24, 2017, published by CPSC May 8, 2017

    The product, in the report: Frigidaire Professional Series built-in Microwave

    We are renting the house we live in. The Frigidaire Professional series built-in microwave PLMBZ209GCA turned on by itself and started electric fire. We smelled the electric burning and discovered that the microwave was on (with nothing in it). We opened the door and the fire was still burning for a while, coming from underneath the glass plate, melting the plastic rotation device. After the fire burned out, the electric panel is still on and appears working. Since we never use microwave, and never used this one in two years living in this house, we were shocked. Until the incident we have never heard of appliance turning on by itself. But after searching, found many similar reports. Luckily, we were at home to catch it on time and nobody was harmed.

    Model
    PLMBZ209GCA
    Serial number
    7G73505659
    Bought
    Mar 15, 2008
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  45. First aid

    Made Feb 28, 2017, sent to the company Mar 8, 2017, published by CPSC Mar 22, 2017

    The product, in the report: Frigidaire Over-the-range Microwave

    I was starting to use the microwave. While setting the minutes on the microwave the panel surrounding the keypad and clock fell and scratched my right hand.

    Model
    Frigidaire Over-the-range Microwave FMV156DCC
    Serial number
    7G53408765
    Where
    Laguna Niguel, California: Home/Apartment/Condominium
    Who was involved
    Age 34, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  46. No one hurt

    Made Mar 8, 2016, sent to the company Mar 16, 2016, published by CPSC Mar 30, 2016

    The product, in the report: Frigidaire Microwave Oven with convection and grill. Stainless finish

    Frigidaire microwave model FFCT1278LS, serial 1G23705294 is running with the door open, after unplugged for several minutes and plugged back in. Still runs if STOP button pushed. The glass tray rotates, fan, etc is heard and can only be stopped when door is closed or unplugged . Called Frigidaire for repair or replacement and would only repair if I paid for it. Unit was manufactured in 9/2012; I believe we’ve had it two years after purchasing new. Last representative checked for a recall on the unit and there was none.

    Model
    FFCT1278LS
    Serial number
    1G23705294
    Bought from
    Howard’s Appliances
    Bought
    Oct 6, 2014, about then
    Where
    Huntington Beach, California: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  47. No one hurt

    Made Nov 23, 2015, sent to the company Dec 2, 2015, published by CPSC Dec 16, 2015

    The product, in the report: Fridgidaire Model FFCE2278LS Serial # 1G13255275

    Frigidaire Model: FFCE2278LS Serial #: 1G13255275 Failed in a manner that can cause harm to people and pets. Product failed in a manner that when the microwave door is opened the microwave light turns on, the microwave turntable rotates, and the magnetron comes on. This failure mode can cause harm to anyone near the microwave.

    When calling customer service at Frigidaire one is really speaking to Electrolux customer service. Electrolux customer service does not seem interested in anything other than if the product is in or out of warranty. When you tell them the issue is safety and not warranty, they don’t show any interest.

    Model
    FFCE2278LS
    UPC
    Unknown
    Serial number
    1G13255275
    Bought from
    hhgregg, Illinois
    Bought
    Jan 10, 2012
    Where
    Geneva, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 68, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Fridgidqire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Aug 12, 2015, sent to the company Sep 17, 2015, published by CPSC Oct 1, 2015

    The product, in the report: Built-in Convection microwave in an 2014 Coachmen Encounter RV

    (12/2014) The consumer stated that the microwave came on by itself. The consumer turned it off. About two hours later, the unit came back on again.

    (12/2014) The consumer contacted the firm. A technician came out. A part was replaced behind the number pad.

    (07/2015) The consumer stated that they started using the microwave again. She smelled burning wires. The consumer unplugged the unit. The consumer tried to use it one more time after that but the microwave did not work.

    (08/2015) The consumer contacted the firm. A technician was sent out. The consumer was advised that all the working parts have to be replaced.

    Model
    CFMV154CLSA
    Serial number
    KG30205136
    Bought
    Nov 22, 2014
    Where
    Unspecified: Other
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  49. Seen by a doctor or nurse

    Made Mar 30, 2015, sent to the company Apr 7, 2015, published by CPSC Apr 21, 2015

    The product, in the report: over the range microwave

    I work for a retirement community that purchased over 100 Frigidaire over the range microwaves for a several year time period. One of these microwaves recently had a fan motor short out WHILE NOT IN USE and start a fire. The resident was in sleeping at the time of the fire. Staff responded to the fire alarm and found flames had already started coming out of the vents in the front of the microwave, so a small aerosol extinguisher was used. The flames came back as the resident was being evacuated, so a larger 5lbs. dry chemical extinguisher was used to extinguish the flame. Smoke had filled the top 2’-3’ of the room. As soon as possible the microwave was removed from the room and torn down. We found the fan motor had shorted out and started the fire (we presume). The microwave is two years old, so out of its one year warranty period. When a call was placed to Frigidaire they didn’t seem surprised to hear about the fire, but instead offered a parts discount for any parts needed to repair our microwave. Since the microwave is now covered in dry chemical, we declined.

    Model
    FFMV162L
    Serial number
    KQ31607478
    Bought
    Aug 1, 2013
    Where
    Lititz, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 85, Female
    The reporter’s relation to them
    My Client, Patient, Student, Etc. (professional relationship)
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  50. No one hurt

    Made Jan 1, 2015, sent to the company Jan 9, 2015, published by CPSC Jan 26, 2015

    The product, in the report: Frigidaire microwave model CFMV154CLSA serial #KG31109036 mfg 2013 03 AND SAME MODEL WITH SERIAL #KG30205395 mfg 2013 01

    2015 [REDACTED] Fifth wheel RV microwave has come on twice by itself. I am a fire investigator and have data of another Frigidaire microwave of the exact same model catching fire and damaging a structure due to the same defect

    Model
    CFMV154CLSA
    Serial number
    kg31109036
    Bought from
    Day Bros RV, Kentucky
    Bought
    Apr 26, 2014
    Where
    Cartersville, Georgia: Other
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  51. Hurt, no treatment

    Made Sep 15, 2014, sent to the company Sep 23, 2014, published by CPSC Oct 7, 2014

    The product, in the report: Over the range microwave hood

    when I was heating up baby food. I set it for 10 seconds, walked away to put my baby in his chair, walked back and the micro was still going, which I thought was too long. I opened the door and watched a second to see if the food was overheated and bubbling, which it looked fine. I took it out and put the spoon in to stir it and it exploded on me, the floor, the cabinets the ceiling, everything! I had burns to my face and wrist to which I still have the scar on my wrist. I didnt do anything at that time because I gave it the benefit of the doubt that MAYBE I had put an extra 0 or somehow hit the wrong button. BUT more and more afterwards I noticed it would keep going and time would not go down. It also turns on by itself sometimes when you just close the door. This means the whole baby food episode was not my fault. And thank GOD I didnt have the baby in my arms at the time.

    Model
    MWV150KWA
    Serial number
    KG03004830
    Bought from
    Lowes or menards, Indiana
    Where
    Kokomo, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 31, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  52. Not said

    Made Sep 6, 2014, sent to the company Sep 15, 2014, published by CPSC Sep 29, 2014

    The product, in the report: Safety issue Frigidaire microwave model FMV152KMA manufactured Nov 2009 serial No. KG94601459 UL listed 54NJ made in China

    Safety issue Frigidaire microwave model FMV152KMA issue At times when the microwave is OFF and the door is closed the microwave runs and can not be shut off unless unplugged . It will do this for a few hours to a few weeks then runs normally again. On one occasion while not being used the ex fan turned on by its self . I contacted Frigidaire and because it was past warranty the best they would do was 40% off parts to fix it. I will have to replace it because I can not trust it.

    I ASKED THEM IF THEY HAD HAD PROBLEMS WITH THIS MODEL THEY DID NOT ANSWER THAT QUESTION.

    Model
    FMV152KMA
    Serial number
    KG94601459
    Bought from
    Brummel Appl, Michigan
    Bought
    Jul 4, 2011, about then
    Where
    Conklin, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  53. No one hurt

    Made Aug 22, 2014, sent to the company Sep 2, 2014, published by CPSC Sep 16, 2014

    The product, in the report: Frigidaire 1.1 cu ft 1100-Watt Countertop FRIGIDAIRE FFCM1134LS Microwave

    During the night on 8/19/14, our Frigidaire microwave oven turned itself on and ran for hours, getting very hot in the process. The 1.1 cu ft 1100-Watt Countertop FRIGIDAIRE FFCM1134LS Microwave was taken out of the box in April of this year, and was only used three times. When contacted, Frigidaire said they were made with defective control panels, but would not refund or replace the microwave. This happened two weeks before we planned to leave for a week away from home. It could have easily started a fire in that time.

    Model
    FFCM1134LS
    Bought from
    Lowes, Pennsylvania
    Bought
    Jun 1, 2013, about then
    Where
    Towanda, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  54. No one hurt

    Made Mar 7, 2014, sent to the company Mar 18, 2014, published by CPSC Apr 1, 2014

    The product, in the report: Microwave Oven

    Residential Structure Fire; Area of origin determined to be within a microwave oven.

    Model
    Unknown
    UPC
    Unknown
    Serial number
    Unknown
    Where
    Pittsburgh, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 57, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  55. No one hurt

    Made Jan 12, 2014, sent to the company Jan 22, 2014, published by CPSC Feb 5, 2014

    The product, in the report: Frigidale microwave

    I was baking a potato in my Frigidare Microwave model # MWV150K and it caught on fire. I called the 800 # for Frigidare and was told there was no recalls on this model as of now. So they would not help me..

    Model
    MWV150KBA
    Where
    Georgetown, Kentucky: Home/Apartment/Condominium
    Who was involved
    Age 65, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidale microwave, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  56. No one hurt

    Made Nov 27, 2013, sent to the company Dec 6, 2013, published by CPSC Dec 20, 2013

    The product, in the report: Frigidaire Model FFMV154CLSA Serial #KG30504549

    My microwave goes on byitself several times during the night and sometimes during the day

    Model
    Frigidaire Model FFMV154CLSA Serial #KG30504549
    Serial number
    Frigidaire Model FFMV154CLSA Serial #KG30504549
    Bought from
    Home Depot
    Bought
    Nov 2, 2013
    Where
    Placentia, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Model FFMV154CLSA Serial #KG30504549, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  57. No one hurt

    Made Nov 22, 2013, sent to the company Dec 3, 2013, published by CPSC Dec 17, 2013

    The product, in the report: Countertop microwave oven

    I used the microwave to heat a cup of coffee on 11/21/13 and was sitting about 5 feet away for several minutes before the oven suddenly switched on without anyone near it and nothing inside. I quickly moved to look at the display which indicated it was counting down from 4 min--was showing 3:58” . I hit Stop and opened the door and unplugged the unit. I called the store that I bought it from today and also contacted Frigidaire and reported the incident. I do not want another of these since it is the 2nd of this exact model that I have had since May. This one was a replacement for the original that stopped beeping last July. if there is even a remote chance that any of these could operate when the owner is not home--this Frigidaire counter-top microwave model should be recalled. It is model FFCM1134LS and serial number KG31653362 and was delivered 8/8/13.

    Model
    FFCM1134LS
    Serial number
    KG31653362
    Bought from
    SK Lavery, Connecticut
    Bought
    Aug 8, 2013
    Where
    West Hartford, Connecticut: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  58. No one hurt

    Made Oct 22, 2013, sent to the company Oct 30, 2013, published by CPSC Nov 14, 2013

    The product, in the report: FRIGIDAIRE MICROWAVE MODEL # FMV157GB SERIAL# KG82530835 MANUFACTURED JUNE 2008 Black over the range microwave

    Frigidaire Microwave Model# FMV157GB on several different occasions in the past 2 years the microwave would not turn off, but that would only last for a second or two. In the past 2 months the microwave will continue to run until you open the door and shut it. When the microwave was first purchased within a year the handle broke and the plastic around the door cracked. This was replaced and within 6 months the plastic around the handle cracked again and today the handle completely broke off. This microwave is dangerous and not trust worthy. I have read several complaints about the same problem with other people with the same microwave. Something really needs to be done about this.

    Model
    FMV157GB
    Serial number
    KG82530835
    Bought from
    BIG SANDY
    Bought
    Feb 12, 2009
    Where
    GILBERT, West Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand FRIGIDAIRE, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  59. No one hurt

    Made Aug 19, 2013, sent to the company Aug 27, 2013, published by CPSC Sep 11, 2013

    The product, in the report: Frigidaire Microwave model #FGMV173KWA

    My Frigidaire Microwave came on by itself. Luckily my we were home and were able to unplug the unit. If we had not been home I imagine it would have eventually caught fire. I searched your site and found other incidents of this same thing happening. It’s Frigidaire model #FGMV173KWA I contacted Frigidaire and they will not help with repairs or replacing the unit. They told me the parts alone would cost me approx $150.00 If this is happening to other people it’s only a matter of time before someone suffers serious property damage or worse personal injury from this.

    Model
    FGMV173KWA
    Serial number
    9G02505575
    Bought from
    Lowes, Florida
    Bought
    Dec 30, 2010
    Where
    stuart, Florida: Home/Apartment/Condominium
    Who was involved
    Age 50, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  60. No one hurt

    Made Aug 13, 2013, sent to the company Aug 21, 2013, published by CPSC Sep 5, 2013

    The product, in the report: White Frigidaire microwave 19” width model number FFCM0934LW bought in 2010

    My Frigidaire microwave model number FFCM0934LW bought in 2010 caught on fire inside today (August 12, 2013) when my friend was microwaving 2 sausages on a paper towel and we had to junk the microwave because it is too dangerous.

    Model
    FFCM0934LW
    Bought from
    not sure, New York
    Where
    Forest Hills, New York: Home/Apartment/Condominium
    Who was involved
    Age 48, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made May 8, 2013, sent to the company May 15, 2013, published by CPSC May 30, 2013

    The product, in the report: White, Frigidaire over-the-stove microwave oven. Model MWV150KWA. Serial # KG94702314

    Our Frigidaire microwave oven (model MWV150KWA) sometimes starts on its own, It has done this more than once.

    Model
    MWV150KWA
    Serial number
    KG94702314
    Bought from
    Home Boulevard Furn
    Bought
    May 10, 2010, about then
    Where
    Hurricane, Utah: Home/Apartment/Condominium
    Who was involved
    Age 68, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  62. No one hurt

    Made May 7, 2013, sent to the company Jun 4, 2013, published by CPSC Jun 18, 2013

    The product, in the report: Microwave (over the range)

    The caller stated that while using the microwave for approximately 10 mins he heard an explosion and noticed that there was smoke bellowing from the unit. He immediately unplugged it to prevent a house fire. The unit had an electrical fire which caused the control panel to cease from operating and the electrical wires had melted. This incident left a burnt odor in the room. The microwave was only in use for short period of 1 month.

    5/6/13 The manufacturer was contacted and he was informed that someone would be sent out. He also contacted the retailer who offered a replacement. The fire department was also called out for inspection and confirmed that it was an electrical fire.

    The caller feels that this microwave is a fire hazard and should be investigated.

    Model
    FFMV162LMA
    Serial number
    Kg22215589
    Bought from
    Sears, Florida
    Bought
    Mar 31, 2013
    Where
    Tom Coast, Florida: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  63. No one hurt

    Made Jan 29, 2013, sent to the company Feb 28, 2013, published by CPSC Mar 15, 2013

    The product, in the report: ovre the stove microwave oven

    (11/2012) The consumer stated that she was in the kitchen when the microwave came on by itself. The consumer stated that she looked inside to see if there was anything inside. The consumer shut the door. The microwave was still running. She open the door, it stoped. This time when she closed the door, the microwave stopped. The consumer stated that this has happened about six times since November. She stated that nothing come up on the indicator. The consumer stated that she uses the oven mainly for heating. The consumer stated that the microwave works fine other than coming on by itself periodically.

    (01/29/2013) The consumer stated that she called Frigidaire. She was told that she would have to get a Frigidaire appliance person to come out and check the product at her expense. The consumer declined the offer.

    The consumer stated that she think that the microwave is a safety hazard.

    Model
    GLMV169DSA
    Serial number
    7G43103782
    Bought from
    Lowes, North Carolina
    Bought
    Oct 5, 2004, about then
    Where
    Bunn, North Carolina: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  64. No one hurt

    Made Nov 5, 2012, sent to the company Nov 27, 2012, published by CPSC Dec 11, 2012

    The product, in the report: FRIGIDAIRE MICROWAVE OVEN (OVER STOVE) COLOR BLACK 950 WATT 2450 MHZ MODEL NUMBERS--FMV156DBB FCC I.D.---APYDMR0160 SERIAL #------7G54005263 MANUFACTURED OCTOBER 2005

    HEATING WATER TO MAKE TEA--- BILLOWS OF SMOKE CAME OUT OF TOP FILLING MY HOME WITH SMOKE OVEN WAS NOT DIRTY---NO EXCESS FOOD ON OVEN WALLS PRODUCT IN THE OVEN DID NOT CATCH FIRE------THE OVEN ITSELF WAS ON FIRE CALLED THE MANUFACTURER AND WAS TOLD THIS PRODUCT WAS NOT RECALLED

    Model
    FMV156DBB---------FCCID-APYDMR0160
    Serial number
    7G54005263
    Bought from
    ACTION APPLIANCE
    Bought
    Jan 1, 2006, about then
    Where
    North Port, Florida: Home/Apartment/Condominium
    Who was involved
    Age 61, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand FRIGIDAIRE, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  65. No one hurt

    Made Oct 10, 2012, sent to the company Oct 18, 2012, published by CPSC Nov 1, 2012

    The product, in the report: Frigidaire built in Microwave

    The door hangs down when opening the microwave door. The top and bottom hinges where the microwave door attaches to the microwave cabinet are broken or loose. I am now unable to use the microwave, as it is dangerous.

    I researched the problem on the internet and found numerous posts where other consumers have the same problem with this model.

    Model
    PLMV169DCD
    Serial number
    7G55005457
    Bought from
    Lowes
    Bought
    Mar 15, 2006, about then
    Where
    Milford, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  66. No one hurt

    Made Sep 27, 2012, sent to the company Oct 25, 2012, published by CPSC Nov 8, 2012

    The product, in the report: Above the range microwave

    The consumer stated that his wife placed a bake potato inside the microwave on the “bake potato” setting. The consumer stated that the sensor that stops the microwave malfunctioned and it did not stop the microwave. The consumer stated that when his wife went back to kitchen it was filled with smoke and the microwave was still on. His wife immediately turned off the microwave from the power off button on the control panel. The consumer stated that the inside protective shield of the glass completely melted and the smoke damage around the other inside walls of the microwave.

    The consumer stated that there was a lot of smoke in the house and the alarm went off. They were able to cancel the signal that alerts the fire department on their alarm systems. The consumer stated that the microwave was professionally installed. The consumer stated that there were no damages to his home structure and that no one was injured.

    The consumer stated that he contacted the manufacturer and they informed him that they would only be able to pay for the parts, but he would have to cover the service.

    Model
    FGMV173KW
    Serial number
    9G02504877
    Bought from
    Hamilton Appliance, Oregon
    Bought
    Feb 19, 2011
    Where
    Portland, Oregon: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  67. No one hurt

    Made Aug 2, 2012, sent to the company Aug 17, 2012, published by CPSC Aug 31, 2012

    The product, in the report: above range with fan microwave

    The microwave turns on and off on its own. The problem is well know on the web with the microwave(refering to a poorly made door swith). The problem started about 13 months after we purchased it, and for many people on the web 12-18 months.

    Model
    fm156dcg
    Serial number
    7g72104042
    Bought from
    appliance giant
    Bought
    Aug 24, 2007
    Where
    scotia, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand frigidaire, made or sold by SHARP ELECTRONICS CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  68. No one hurt

    Made Apr 2, 2012, sent to the company Apr 10, 2012, published by CPSC Apr 24, 2012

    The product, in the report: Stainless steel built in oven and microwave

    Simply cooking popcorn in the Microwave, it began crackling and popping, then fire was seen on the inside of the unit at the wave directer area and with some smoke. I turned off the unit and found that the wave director cardboard installed on the inside of the unit had been charred and burned all the way through. The Microwave is part of the Electrolux built in elecric oven. According to a service tech, the unit is not safe. To repair the whole unit has to be taken out of the cabinet, and the Microwave would have to be rebuilt. There is no specification for or way to replace just the microwave. There is no warranty and the whole unit has to be replaced.

    Model
    PLEB30M9ECD (Oven Mod # only..Serial # below is for Microwav
    Serial number
    7G-74405449
    Bought from
    Lowes
    Bought
    Apr 7, 2008, about then
    Where
    Richfield, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  69. First aid

    Made Mar 15, 2012, sent to the company Mar 23, 2012, published by CPSC Apr 6, 2012

    The product, in the report: Frigidaire over-the-range model PLMV169DCD Microwave oven.

    While boiling water on my stove I put some meat into the microwave over the range Frigidaire model PLMV169DCD. when I pressed start I received an electrical shock to my right hand knocking me to the floor.

    Model
    PLMV169DCD
    Bought from
    Home Depot, South Carolina
    Bought
    Aug 4, 2008, about then
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  70. No one hurt

    Made Feb 6, 2012, sent to the company Feb 14, 2012, published by CPSC Feb 29, 2012

    The product, in the report: Microwave-Oven combination

    While watching TV, I noticed a flckering light coming from our microwave oven. It was empty and not operating. I went to the kitchen, opened the microwave and saw a flame, approximately 6 inches in length coming from the magnetron area of the microwave. I doused the flame and called my wife to observe. When I opened the microwave door again, and left it open, no flames occured. I then put a ceramic coffee cup, half full of water, in the oven and put the power on for 30 seconds. Immediately, the magnetron area turned a bright glowing red. I stopped the experiment and left the microwave door open the rest of the night. The next morning I called the maker, Frigidaire (Electolux Home Products) and reported the incident. They let me know that the two-year old microwave was out of warranty. I then reported it as a sfaety hazard, and was issued a case file number:[REDACTED]. There seemed to be no concern on the part of the customer service representative. She did provide me the p/n for the magnetron, if I wanted to have it repaired. Of course, I did not want the hazard in our house any longer. Since we had the house built only 2 1/2 years earlier, I contacted the builder who came to investigate, pulled the microwave out of it’s position on top of the oven( it was a microwave/oven combination) and later sent an e-mail to Frigidaire concerning the incident. I have since replaced the faulty and hazardous microwave with another brand, and had my builder install it, after I checking wiring etc. I have kept the hazardous microwave on the garage floor, awaiting dispostion.

    Model
    Frigidaire ProfessionalMicrowave-Oven combination
    UPC
    UNK
    Serial number
    7693800031
    Bought from
    Builder supplied
    Bought
    Dec 23, 2011, about then
    Where
    New Braunfels, Texas: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  71. No one hurt

    Made Feb 2, 2012, sent to the company Feb 9, 2012, published by CPSC Feb 24, 2012

    The product, in the report: over the range microwave oven

    Microwave started on its own.

    Model
    DLMV169DCA
    Serial number
    7G43600812
    Where
    nicholasville, Kentucky: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  72. No one hurt

    Made Jan 17, 2012, sent to the company May 11, 2012, published by CPSC May 25, 2012

    The product, in the report: microwave oven

    smoke came out of the unit when we were heating a cup of coffee. Lots of smoke, seem to come from the motor

    Model
    FGM174KFA
    Serial number
    9GO1500497
    Bought from
    Loews, Maryland
    Bought
    Jul 1, 2011
    Where
    north potomac, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 61, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fridigaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  73. No one hurt

    Made Jan 4, 2012, sent to the company Feb 1, 2012, published by CPSC Feb 15, 2012

    The product, in the report: 1.6CU FT. BUILT IN MICROWAVE

    The consumer purchased a new microwave oven just over 3 years ago. It has been subject to normal household use since that time. The door hinges have come off the frame and now do not hold the door closed properly. The consumer paid to have an authorized service man come and repair this. He informed that the problem could not be fixed because the hinges were welded to the frame and the weld failed. There may be a safety issue with this problem. The owner’s manual has all kinds of warnings about not running the unit with the door open. The door does shut with this problem and the unit will operate. But it is not as tight as before. The greater risk is that the door will fall off altogether when the door is opened. The unit is installed over the range.

    Model
    glmv169gsb
    Serial number
    7g74102195
    Bought from
    DIRECTBUY, New York
    Bought
    Jun 28, 2008
    Where
    Hurley, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  74. No one hurt

    Made Dec 28, 2011, sent to the company Feb 2, 2012, published by CPSC Feb 16, 2012

    The product, in the report: Frigidaire Over the Range Microwave

    The consumer stated that her over the range microwave is a hazard as the consumer witnessed the glass door explode from her microwave oven. The consumer stated that the oven was off at the time of the incident. The consumer was cooking on her electric range top and was baking a turkey in the oven when the glass from the microwave shattered. The consumer feels that the collective heat from the range and oven caused the microwave door to shatter. The consumer The consumer called the retailer on Monday December 19, 2011.

    The consumer was told by the retailer that the microwave was out of stock and could not help her. The consumer called the firm on the same day and they only offered her places to purchase a new glass for the microwave and persons to install it. The consumer stated that the microwave does not have any melting or burning. The consumer did not call the fire department after the incident or her home insurance. The consumer stated that her house was not damaged and no one was injured. The consumer has not experienced problems with the microwave prior.

    Model
    PLMV169
    Serial number
    7G628002457
    Bought from
    Best Buy, Ohio
    Bought
    Dec 15, 2006, about then
    Where
    Euclid, Ohio: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  75. No one hurt

    Made Dec 6, 2011, sent to the company Jan 6, 2012, published by CPSC Jan 23, 2012

    The product, in the report: oven

    Consumer stated that while using the oven for approximately 1-2 hours, he noticed that there was smoke emitting from the cabinets and there was an a burnt odor, the oven was immediately turned off and the smoke dissipated.

    The following day when the pulled out the microwave/oven (unit) and discovered that the unit had badly burnt holes in his cabinet where it was located.

    Consumer feels that he and his family is fortunate that it was not a house fire.

    12/5/11 Consumer contacted the manufacturer and was advised that someone would contact him.

    Consumer feels that this oven is a fire hazard and should be recalled. Consumer says it was the oven, not the microwave, that caused the fire.

    Model
    PLEB27M9ECC
    UPC
    n/a
    Serial number
    NF70507769
    Bought from
    Lowes, Alabama
    Bought
    Feb 7, 2007
    Where
    Locust Fork, Alabama: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  76. No one hurt

    Made Nov 28, 2011, sent to the company Dec 6, 2011, published by CPSC Dec 20, 2011

    The product, in the report: Over The Range Microwave Oven

    Over The range Microwave Oven Door will not seal. The door hinge reinforcement has five weld that hold it in place all 5 welds are broken and have pulled through the case during normal household use. See attached file for more detail.

    Model
    PLMV169DCD
    Serial number
    7G62907072
    Bought from
    Best Buy, Ohio
    Bought
    Oct 1, 2006, about then
    Where
    Canfield, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  77. Not said

    Made Oct 14, 2011, sent to the company Oct 21, 2011, published by CPSC Nov 4, 2011

    The product, in the report: Microwave oven

    My microwave oven stopped functioning. The technician who repaired it said the door switch had melted from the heat. Fortunately it was stuck in the off position, otherwise it would have kept the oven functioning forever until manually stopped, which could be potentially disastrous.

    Model
    FMV156DCG
    Serial number
    7G72304742
    Bought from
    condo
    Bought
    Dec 31, 2007, about then
    Where
    Honolulu, Hawaii: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  78. No one hurt

    Made Jun 22, 2011, published by CPSC Aug 2, 2011

    The product, in the report: Microwave

    The consumer was baking a potato in microwave. The consumer says they started smelling smoke. He said the entire house was full of smoke. His wife opened the microwave door and the unit was on fire from the inside. He says the unit was charred. the consumer contacted the manufacturer who told him the problem was with the baked potato because sometimes they have air pockets inside of them. The consumer says he has never had this issue before in his life and he has been cooking baked potatoes all his life and he is 44 years old. The consumer had a technician inspect the unit and he said that the cooking sensor was the problem. The consumer contacted the technician thru the manufacturer’s website. The cosumer says also that they would not warranty the product because the consumer left it unattended.

    Model
    FGMV174KFB
    Bought from
    HH Gregg
    Bought
    Mar 12, 2011
    Where
    Indianapolis, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 44, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Nov 4, 2026 and checked Nov 4, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Microwave ovens

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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