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Electrolux microwave ovens

11 reports to CPSC, the latest made May 14, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 11reports to CPSC
  • May 14, 2026the latest report was made
  • Jan 9, 2012the earliest
  • 0with the company’s comments
Brand
Electrolux
Maker
ELECTROLUX/WHITE CONSOLIDATEDMakers, importers or sellers, as the reports name them
Product
Microwave ovensCPSC’s product type: Microwave Ovens (code 264), in Kitchen: Appliances
Other ways the reports write the brand (1)

“Electrolux Gallery”

By month

1 report from June 2025 to May 2026; the most in May 2026, 1. 10 earlier reports, since January 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
May 20261
March 20231
February 20231
April 20191
October 20161
March 20151
April 20141
December 20131
April 20131
September 20121
January 20121

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • No one hurt 9 CPSC: Incident, No Injury
  • Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made May 14, 2026, sent to the company May 19, 2026, published by CPSC Jun 3, 2026

    The product, in the report: combo wall oven/conv/micro

    Electrolux wall micro oven combo door glass shattered. Not in use at the time house temperature 72 degrees. Shards of glass shot over entire kitchen floor even under fridge.

    Model
    EW30MC65PSC
    UPC
    Unknown
    Serial number
    AF73403890
    Where
    Simi Valley, California: Home/Apartment/Condominium
    Who was involved
    Age 80, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Electrolux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Mar 20, 2023, sent to the company Mar 23, 2023, published by CPSC Apr 7, 2023

    The product, in the report: Electrolux Microwave Model #EW30SO60QSDY, Serial #7G94500039

    Glass front on the Electrolux microwave shattered (model # EW30SO60QSDY) when my wife was heating a cup of water for tea. Microwave was set for 1 minute 45 seconds, approximately halfway through the process, the glass front shattered.

    Model
    EW30SO60QSDY,
    Serial number
    7G94500039
    Bought from
    Lennar New Build, Arizona
    Bought
    Jun 3, 2020
    Where
    Buckeye, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 64, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Electrolux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Feb 25, 2023, sent to the company Mar 10, 2023, published by CPSC Mar 24, 2023

    The product, in the report: Over range Electrolux Household Microwave Oven, Color: Stainless Steal, Vac/Hz: 120/60 Rated Input: 1650W, Rated Output: 1050W Microwave Frequency: 2450MHz

    Electrolux Household Microwave oven keeps counting down when the door is opened and will continue running and heating when the door is shut if it is still counting down. It appears the controller does not process the stop signal when the door is open even though all three door switches are indicating correctly.

    Model
    EL30BM60MSB
    Serial number
    KG61501233
    Where
    Des Moines, Iowa: Home/Apartment/Condominium
    Who was involved
    Age 9, Unknown
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Electrolux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Apr 5, 2019, sent to the company Apr 19, 2019, published by CPSC May 3, 2019

    The product, in the report: MicroElectrolux Home Products Inc Model No FGMV174KFC Household wave Oven FCC ID APYDMR0163 1020 V.A.C. 1.64 kW 60 Hz Single Phase Output 1000W 2450 MHz Serial No 9G31700728 Manufactured April 2013 Made in Thailand.

    Home over the range microwave oven stopped working; interior light was still functioning. Repair call placed to home warranty company, repair person sent evaluated as control board on oven. Part ordered, 9 days later repair returned to replace board, opened cabinet over microwave oven/hood to access plug and found socket and plug melted together in plugged in state. Circuit breaker had not tripped.

    Model
    Model No FGMV174KFC
    Serial number
    9G31700728
    Bought from
    Came with new home
    Bought
    Aug 1, 2013, about then
    Where
    SURPRISE, Arizona: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Electrolux Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Oct 15, 2016, sent to the company Oct 24, 2016, published by CPSC Nov 7, 2016

    The product, in the report: Electrolux Homes Products, Inc., over-the-range microwave oven (model EI30BM55HSB).

    This involves an Electrolux Home Products, Inc., over-the-range microwave oven (model number EI30BM55HSB) manufactured February 2010.

    My wife was removing food from the microwave oven when the plastic vent/grill affixed directly above the microwave oven’s door fell onto her arm, then onto our stove top below. Fortunately there were no injuries. But had this vent/grill fallen into a hot pot of water an injury may have occurred, or onto an unattended stove top a fire may have occurred.

    The vent/grill, made of plastic, is attached to the microwave oven with two (2) screws and two (2) plastic tabs. All four (4) attachment points are made of plastic and appear to have deteriorated causing all four (4) to fail.

    Model
    EI30BM55HSB
    Serial number
    9G00700860
    Bought from
    BEST BUY
    Bought
    Apr 15, 2011, about then
    Where
    Lincoln, Nebraska: Home/Apartment/Condominium
    Who was involved
    Age 59, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Electrolux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Mar 23, 2015, sent to the company Apr 2, 2015, published by CPSC Apr 16, 2015

    The product, in the report: Appliance Over the range microwave

    This caller is contacting the hotline on behalf of his parents regarding their Frigidaire/Electrolux microwave purchased April 2010.

    Around April/May 2011 the microwave kept running past the time set with fan and light going off but heat continuing.

    After the first incident this same incident would repeat occasionally until February 2015 it began running, would run with no fan, no light but heat building until the caller unplugged it.

    It remains unplugged, the caller has advised his parents not to use it at all.

    There are no injuries being reported

    The caller did contact the manufacturer March 11th, 2015 at 10:30AM, spoke with [REDACTED] but caller stated that the representative seemed unconcerned and then became rude.

    Model
    FMV152KMA with serial# KG94300521
    Serial number
    KG94300521
    Bought from
    Menards, Ohio
    Where
    Temperance, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Electrolux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  7. Seen by a doctor or nurse

    Made Apr 3, 2014, sent to the company Apr 11, 2014, published by CPSC Apr 25, 2014

    The product, in the report: Electrolux Microwave Model TINSEB488MRR0

    Hello, we have the Electrolux microwave with model number TINSEB488MRR0.  I am writing to inform you of what has developed into a significant safety issue for our family.  The inside metal edges of the microwave are razor sharp.  The edge surrounds the opening mechanism.  Both my wife and I have cut our fingers open on this microwave.  Yesterday my 9 month old son reached out and grabbed this same edge and sliced two of his fingers open quite significantly.  I think this is immediate concern for rethinking the design of this appliance.

    Model
    TINSEB488MRR0
    Where
    Unspecified: Unspecified
    Who was involved
    Age 0, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Electrolux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  8. Not said

    Made Dec 1, 2013, sent to the company Dec 9, 2013, published by CPSC Dec 23, 2013

    The product, in the report: Over the range - Microwave

    We own an Electrolux Over the Range Microwave purchased in May 2013. On/About the weekend of Oct 25 this year, the unit when microwaving a meal made a loud electrical arcing noise. We contacted the local retailer to alert them of the noise but continued to use the unit a few more times - sometimes it make the sound, others not.

    Well, after they came to service the unit it was clear this problem is significant. The metal enclosure (parts a consumer does not see) are melting due to the electrical arc. I have the photos if you want them -- they are a must see.

    Model
    EI30SM55JS
    UPC
    0 1250556160 3
    Serial number
    9G24900215
    Bought from
    Greeves TV & Appliance, Indiana
    Bought
    May 30, 2013, about then
    Where
    Hanover, Indiana: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Electrolux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  9. No one hurt

    Made Apr 8, 2013, sent to the company Apr 16, 2013, published by CPSC Apr 30, 2013

    The product, in the report: Microwave

    Approximatelly 1 1/2 years ago I purchased and had installed an Electrolux microwave model number E30MH65GPS. Over this period of time we have used it numerous times and the unit has performed nicely. Last night we were using the convection function with the rack installed to bake two casseroles that weighed maybe 4 lbs each. This is the first time that I noticed that the rack supplied is a total piece of JUNK!!The rack bowed so bad we were afraid that it would pop out of the support clips in the side of the oven. This has got to be the cheapest, thinnest excuse for a rack that I have ever seen. The next time we have a need to use the rack we will have to reconsider even using the oven. The rack needs to be redesigned using a heavier gauge wire so that it doesn’t bow like the one that was supplied with the oven we purchased. Using such thin wire in an oven rack is an accident just waiting to happen.

    Model
    E30MH65GPS
    Serial number
    PG02300223
    Bought from
    Gerhards, Pennsylvania
    Bought
    Jun 1, 2011, about then
    Where
    Willow Grove, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Electrolux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Sep 22, 2012, sent to the company Oct 1, 2012, published by CPSC Oct 16, 2012

    The product, in the report: Electrolux Over-The-Range Microwave Oven

    While preparing dinner, I used our Electrolux over-the-range microwave oven to cook a bag of [REDACTED] steamfresh vegetables. Immediately after hitting the start button, I heard unusual popping sounds from the lower right hand side of the microwave, and smelled what I would describe as an electrical motor overheating or malfunctioning. I stopped the microwave, removed the bag of food, and started the microwave again to see if it was a problem with the bag. The microwave again made popping noises and emitted the smell, and I also noticed grey smoke coming from between the door and control panel. I stopped the microwave after a few seconds and unplugged it to avoid any greater incident.

    The next day I contacted the Electrolux consumer line to report the incident. Their first reaction was to say to call 911 if I had a fire, I explained I had not seen a fire and the incident had happened the previous night. They said they could give me numbers of a local service provider, but in general the tone (and statements of) the consumer service line was “we’re not sure what you want us to do about it”. I was appalled that they were not more concerned over an incident with one of their products that could have resulted in greater loss or harm.

    The microwave was purchased new from a retail store 2 years and 3 months prior to the incident.

    Model
    EI30MH55GSB
    Serial number
    7G00400516
    Bought from
    Kennedy/Hahn (American TV & Appliance)
    Bought
    Jun 28, 2010
    Where
    Neenah, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 34, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Electrolux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Jan 9, 2012, sent to the company Feb 3, 2012, published by CPSC Feb 17, 2012

    The product, in the report: microwave

    On 12/31/2011 while heating up some soup on a 1 minute & 30 seconds when smoke came pouring from the top of the microwave and all power was lost to the appliance and the consumer also powered the circuit breaker in the off position.

    The retailer was on contacted the same date and was advised that they would send out a technician to make the repairs. He contacted the firm and was advised to contact a third party service technician but the company was located in another state.

    Three weeks after the purchase of the microwave in 10/2010 the same incident occurred with the microwave and the retailer replaced it. In 10/2011 the incident occurred again and the part that was the failure was replaced (part is unknown).

    There have currently been no repairs to the appliance and the consumer has also reported the retailer to the BBB because of their failure to offer assistance. The circuit breaker is currently powered in the off position.

    Model
    FGBM185KFB
    Serial number
    9600602915
    Bought from
    Big Sandy Furniture, Ohio
    Bought
    Oct 15, 2010
    Where
    Lucasville, Ohio: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Microwave ovens

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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