samsung freezers
1 report to CPSC, the latest made Nov 11, 2023. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Nov 11, 2023the latest report was made
- Nov 11, 2023the earliest
- 0with the company’s comments
- Brand
- samsung
- Maker
- SAMSUNG ELECTRONICS AMERICA, INC. (SEA)Makers, importers or sellers, as the reports name them
- Product
- FreezersSeparate from refrigeratorsCPSC’s product type: Freezers (Separate From Refrigerators) (code 263), in Kitchen: Appliances
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2023 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Nov 11, 2023, sent to the company Nov 15, 2023, published by CPSC Nov 30, 2023
The product, in the report: Samsung upright fridge sold at costco RZ11M7074SA
Samsung upright freezer RZ11M7074SA purchased from costco. I purchased in november 2022 and it began randomly turning off and melted all items inside. i at first thought maybe the door seal wasnt working so asked for help from the mfgr. In the process of trying to fix with samsung this happened 3 more times. I lost several thousand dollars worth of food. Eventually, a repairman came and said this is a KNOWN issue with this freezer and Costco reviews have now piled up showing this to be the case. The freezer control panel randomly switches to fridge mode and ruins all food inside. Samsung read their warranty on the phone to me stating that they do not warranty their products to work at all!! So they do not guarantee that a freezer will freeze!! Therefore, they do not refund for damage of your home, food, etc. I am concerned people are going to end up with food poisoning due to the high cost of food loss. There are currently 70 costco reviews with a rating of 1 and the majority of those complaints state this problem occurred and stating they lost $1500, $1200, etc. in food. They should not be allowed to sell this product and DEFINITELY should not be allowed to have a warranty that states they are not guaranteeing that their product will work!!
- Model
- RZ11M7074SA
- Bought from
- Costco
- Bought
- Nov 30, 2022, about then
- Where
- Camas, Washington: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.