Shark clothes steamers
4 reports to CPSC, the latest made Aug 18, 2022. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 4reports to CPSC
- Aug 18, 2022the latest report was made
- Jul 17, 2013the earliest
- 4with the company’s comments
- Brand
- Shark
- Makers
- SharkNinja Operating LLC and Euro-Pro Operating LLCMakers, importers or sellers, as the reports name them
- Product
- Clothes steamersCPSC’s product type: Clothes Steamers (code 255), in Home Maintenance and Structures: Laundry, Fabric Care & Sewing
Other ways the reports write the brand (1)
“Shark press and refresh”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| August 2022 | 1 |
| October 2016 | 1 |
| April 2016 | 1 |
| July 2013 | 1 |
How badly anyone was hurt
- Seen by a doctor or nurse 3 CPSC: Injury, Seen by Medical Professional
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Seen by a doctor or nurse Made Aug 18, 2022, sent to the company Aug 23, 2022, published by CPSC Sep 7, 2022
The product, in the report: Shark hand held clothes steamer, purple and grey Model gs500nn11
I was using my shark hand held steamer to steam my daughters dress. While using it the product exploded all of the steaming water out and my two fingers were burned. I quickly put my hand under cold water but it didn’t seem to get any better and had to call a doctor and was prescribed burn cream.
- Model
- Gs500nn11
- Bought from
- Bed bath and beyond
- Bought
- May 17, 2012
- Where
- San Diego, California: Home/
Apartment/ Condominium - Who was involved
- Age 33, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Shark, made or sold by SharkNinja Operating LLC
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
First aid Made Oct 24, 2016, sent to the company Nov 1, 2016, published by CPSC Nov 23, 2016
The product, in the report: Shark press and refresh hand steamer
I was using our shark press and refresh to dewrinkle some shirts just as I have done many times before. As I was holding the steamer, steam seemed to explode from all angles of the handled. I immediately dropped the steamer and began to run my hand under cold water as my husband ran in and unplugged the steamer. Two fingers sustained painful burns.
- Bought
- Aug 2, 2014, about then
- Where
- Mount pleasant, South Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 29, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Shark press and refresh, made or sold by SharkNinja Operating LLC
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
Seen by a doctor or nurse Made Apr 23, 2016, sent to the company May 2, 2016, published by CPSC May 16, 2016
The product, in the report: Shark® Press & Refresh Fabric Steamer Garment Care System. Includes Bristle Brush Frame, Lint Brush Frame, Upholstery/Delicate Frame, Delicate Steam Bonnet, Upholstery Steam Bonnet, 3 Velcro® Clips and the Vertical Press Pad. Model #GS500N 11 by Intertec 120544
I was using Shark Press & Refresh Fabric Steamer Garment Care System for couple of months. I use distilled or spring bottled water and clean it on regular basis. On the April 18th 2016, I was steaming my clothes as usually and all of the sudden the steamer stopped and making like explosion sound released the stem in a (steam bomb) right in my right hand. I dropped the steamer, run to take the plug out of the wall, before it got on fire and run to the bathroom under cold water. I was having my hand in a cup with ice and water all day long and every time I took it out I was in excruciating pain. I had a blisters on my fingers and part of my palm, my hand was very red. The pain of the burned skin went away after 2 days and many times of zinc oxide applications/pain killers but my nerves which got injured still hurt horribly. The injury got evaluated as post-burn neuropathy. As a massage therapist I will be out of work at least for 3 weeks. I was very fortunate, that my face was far away from the machine. I could be blind by now. The company should warn buyers about the failure possibility of the machine and sell it with goggles and a glow. Shark Press & Refresh Fabric Steamer Garment Care System -machine with surprises.
- Model
- Model #GS500N
- UPC
- SKU # 17435850
- Serial number
- 99
- Bought from
- Bed Bath & Beyond, New York
- Bought
- Sep 23, 2013
- Where
- new york, New York: Home/
Apartment/ Condominium - Who was involved
- Age 42, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Shark, made or sold by SharkNinja Operating LLC
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
Seen by a doctor or nurse Made Jul 17, 2013, sent to the company Jul 25, 2013, published by CPSC Aug 8, 2013
The product, in the report: Shark Press & Refresh clothes steamer, metallic purple color, kind of heavy, has no handle--you just hold onto the neck of the steamer
I was steaming my clothes with a Shark Press & Refresh clothes steamer. The model number is G550011. While steaming as I normally do every day, the steamer exploded with a loud pop of steam and the neck of the steamer got extremely hot and burned my fingers. It was not the steam that burned my fingers. I believe that the pressure of the steam caused the steamer to rise to an unsafe temperature. I was just holding onto the neck of the steamer like usual. When this happened, I put my hand in cold water and later on ice, but my hand burned for over an hour. Blisters were forming. I dropped by a doctor’s office to get some relief. Because I was stressing out, I forgot to take a picture of my hand. However, I have a picture of the skin peeling off after a couple of weeks. I left a review on amazon.com to warn people of the danger of this steamer. I see from the comments that this has also happened to a few other people. Also, this steamer leaks water. This item should be recalled. Using a steamer in the normal way should not injure people.
- Model
- G550011
- UPC
- Don’t know
- Serial number
- Not sure--120544?
- Bought from
- Bed Bath & Beyond
- Where
- San Carlos, California: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Shark, made or sold by Euro-Pro Operating LLC
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.