Home Touch clothes steamers

3 reports to CPSC, the latest made Dec 29, 2015. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

3reports to CPSC
Dec 29, 2015the latest report was made
Aug 16, 2012the earliest
1with the company’s comments

Brand: Home Touch
Maker: HOMEDICS, INC.Makers, importers or sellers, as the reports name them
Product: Clothes steamersCPSC’s product type: Clothes Steamers (code 255), in Home Maintenance and Structures: Laundry, Fabric Care & Sewing

Other ways the reports write the brand (2)

“Home Touch Products” and “HomeTouch”

By month

2 reports from January 2015 to December 2015; the most in December 2015, 1. 1 earlier report, since August 2012, is in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
December 2015	1
February 2015	1
August 2012	1

How badly anyone was hurt

Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Emergency room
Made Dec 29, 2015, sent to the company Jan 7, 2016, published by CPSC Jan 22, 2016

The product, in the report: Home Touch Compact Garment Steamer (Model #PC-PS-15C)

December 19, 2016
I was using my Home Touch Steamer (Model #PS-150C) to touch up a skirt and all of a sudden a rush of scalding water came from the steam hose causing me 2nd degree burns to my breast. I was completely clothed when this happened, but nonetheless the burns were extremely painful and significant. I have since been to the E R twice with burn complications/infections and it is still not healed.

Model
Home Touch Compact Garment Steamer (Model #PC-PS-15C)
UPC
3126204087
Bought from
Gift from sister
Bought
Dec 1, 2015
Where
Potsdam, New York: Home/Apartment/Condominium
Who was involved
Age 59, Female
The reporter’s relation to them
Self
As this report names them
Brand Home Touch Products, made or sold by HOMEDICS, INC.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(1/8/2016) HOMEDICS, INC.: January 8, 2016
VIA WEB-SITE RESPONSE
U.S. Consumer Product Safety Commission
Re: 20151229-97269-2147425344 CPSC Report
To Whom It May Concern,
This is in response to the notice dated January 7, 2016, regarding a report received by the Consumer Product Safety Commission (hereinafter “the Commission”) on December 29, 2015, which allegedly concerns a HoMedics Home Touch Garment Steamer, Model PS-150C.
In the report, the consumer alleges that she sustained second-degree burns to her person while using the garment steamer. Specifically, the consumer alleges that “a rush of scalding water came from the steam hose.” The consumer has not contacted HoMedics regarding this incident. Regardless, HoMedics makes every effort to work with consumers on any issue they may have with our products. Additionally, HoMedics provides safety warnings and instructions for every product sold. For this product, HoMedics specifically cautions that “[b]urns could occur from touching hot metal parts, hot water, or steam” and “[t]o reduce the risk of contact with hot water emitting from steam vents, check appliance before each use by holding it away from body and operating steam button.”
At this time, our ability to comment on the allegations made in the report is very limited because this allegedly defective product cannot be tested and evaluated as the consumer has possession of the unit. Moreover, the consumer fails to provide any information, whatsoever, about the circumstances leading up to and surrounding this incident, including information relevant to the condition of the product prior to use. We are, therefore, unable to definitively determine whether the product was used in accordance with its instructions and warnings. For these reasons, the allegations contained in this complaint are inconclusive.
If the Commission would like a sample of a HoMedics Home Touch Garment Steamer, Model PS-150C, please let us know. We would be happy to provide one.

CPSC report 20151229-97269-2147425344. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 19, 2015, sent to the company Feb 27, 2015, published by CPSC Mar 23, 2015

The product, in the report: HomeTouch PS-250. Date code 2710. Input 120VAC 60Hz 1500w. Made by Homedics. Clothes steamer. White base and adjustable pole.

I turned the HomeTouch model # PS-250 garment steamer on and it immediately began making a very loud sound. The base ignited within several seconds and shot sparks out, almost catching the floor on fire. I was able to unplug the machine and it continued producing smoke. It was removed from the home without any further damage or injury. Steamer was approximately three years old and had a half full water tank at the time it caught on fire. It was plugged into a grounded outlet at the time.

Model
PS-250
Bought
Mar 1, 2013
Where
Olmsted Twp, Ohio: Home/Apartment/Condominium
Who was involved
Age 28, Female
The reporter’s relation to them
Self
As this report names them
Brand HomeTouch, made or sold by HOMEDICS, INC.
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150219-C2B49-2147435254. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Aug 16, 2012, sent to the company Aug 29, 2012, published by CPSC Sep 20, 2012

The product, in the report: Portable steamer used to steam clothing.

Was using Home Touch portable steamer (item PS-150) when a large amount of water came through the hose shooting at neck and face. A burn was left on neck. Steamer left a pool of water on the ground and also sprayed door that was in opposite direction.

Model
PS-150
Bought from
Bon Ton, New York
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 25, Female
The reporter’s relation to them
Self
As this report names them
Brand Home Touch, made or sold by HOMEDICS, INC.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

CPSC report 20120816-95B10-2147464664. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Home Touch clothes steamers

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.