HiLIFE clothes steamers
3 reports to CPSC, the latest made Apr 30, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 3reports to CPSC
- Apr 30, 2026the latest report was made
- Feb 11, 2026the earliest
- 0with the company’s comments
- Brand
- HiLIFE
- Maker
- Shenzhen Tengben Technology Co., LtdMakers, importers or sellers, as the reports name them
- Product
- Clothes steamersCPSC’s product type: Clothes Steamers (code 255), in Home Maintenance and Structures: Laundry, Fabric Care & Sewing
By month
The numbers, as a table
| Month | Reports |
|---|---|
| April 2026 | 2 |
| February 2026 | 1 |
How badly anyone was hurt
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
- Hurt, care not known 1 CPSC: Injury, Level of care not known
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, care not known Made Apr 30, 2026, sent to the company May 29, 2026, published by CPSC Jun 12, 2026
The product, in the report: Portable Handheld Steamer
Caller stated that the water in the steamer boils aggressively that causes it to dispel hot water and poses a burn hazard. She stated that there were minor burns received from the unit, which did not need medical attention.Caller stated that she contacted the retailer and manufacturer and reported the incident. Caller feels that the steamer poses a burn hazard and should be recalled.
- Model
- HL7
- UPC
- 198168508671
- Bought from
- Amazon.com
- Where
- Cadott, Wisconsin: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand HiLIFE, made or sold by Shenzhen Tengben Technology Co., Ltd
- How badly, in CPSC’s words
- Injury, Level of care not known
-
No one hurt Made Apr 8, 2026, sent to the company Apr 13, 2026, published by CPSC Apr 27, 2026
The product, in the report: HiLIFE Steamer for Clothes, Portable Handheld Clothing Steamer, 240ml Big Capacity, 700W, Strong Power, Fabric Quick Wrinkle Remover with Brush for Home, Office, Travel (ONLY 120V) -Blue
I have experienced what is described below every time I’ve attempted to use the HiLife HL7 steamer from Amazon (https://a.co/d/0eH5i4CS).
This website has corroborated the same thing I’ve experienced. [REDACTED] I’ve included a snippet of what the malfunction is from their page below. This is the exact thing that happens each time I’ve used it. No injuries have occurred thus far, but could since this water is being expelled out of the vent holes unexpectedly while it’s on.
When the device is turned on, it begins to expel hot water forcefully from its vent holes. This ejection of hot water occurs *before* the intended steam function activates, creating an unexpected and dangerous situation for the user. The expectation when operating a steamer is a controlled release of steam, not an eruption of hot water. The timing of this malfunction, prior to proper steam generation, indicates a potential design or manufacturing flaw that bypasses safety protocols.when the device is turned on, it begins to expel hot water forcefully from its vent holes. This ejection of hot water occurs *before* the intended steam function activates, creating an unexpected and dangerous situation for the user. The expectation when operating a steamer is a controlled release of steam, not an eruption of hot water. The timing of this malfunction, prior to proper steam generation, indicates a potential design or manufacturing flaw that bypasses safety protocols.
- Model
- Model No. HL7
- Serial number
- E509670
- Bought from
- Amazon
- Where
- United States: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand HiLIFE, made or sold by Shenzhen Tengben Technology Co., Ltd
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Feb 11, 2026, sent to the company Feb 17, 2026, published by CPSC Mar 3, 2026
The product, in the report: Garment Steamer - white - 6.8”L x 5.5”W x 7”H
When the steamer is turned on it starts to spit how water out of the vent holes before steam turns on
- Model
- HL7
- Serial number
- None shown
- Bought from
- Amazon
- Bought
- Jun 8, 2025
- Where
- helotes, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 49, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand HiLIFE, made or sold by Shenzhen Tengben Technology Co., Ltd
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.