Hearth Record

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Black & Decker clothes steamers

3 reports to CPSC, the latest made Jan 18, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 3reports to CPSC
  • Jan 18, 2024the latest report was made
  • May 22, 2022the earliest
  • 3with the company’s comments
Brand
Black & Decker
Maker
Spectrum Brands, Inc.Makers, importers or sellers, as the reports name them
Product
Clothes steamersCPSC’s product type: Clothes Steamers (code 255), in Home Maintenance and Structures: Laundry, Fabric Care & Sewing

By month

2 reports from February 2023 to January 2024; the most in January 2024, 1. 1 earlier report, since May 2022, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
January 20241
July 20231
May 20221

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, care not known 1 CPSC: Injury, Level of care not known
  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. First aid

    Made Jan 18, 2024, sent to the company Jan 22, 2024, published by CPSC Feb 5, 2024

    The product, in the report: Black & Decker Easy Garment Steamer

    When turning on the steamer, the heating element causes the water in the holding tank to boil and escape out the steam vent, spilling extremely hot water and causing burns.

    Model
    HGS011
    UPC
    050875002722
    Bought from
    Target
    Bought
    Oct 23, 2023
    Where
    Burnt Hills, New York: Home/Apartment/Condominium
    Who was involved
    Age 31, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Black & Decker, made or sold by Spectrum Brands, Inc.
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  2. Hurt, care not known

    Made Jul 27, 2023, sent to the company Jul 31, 2023, published by CPSC Aug 14, 2023

    The product, in the report: Black & Decker handheld clothes steamer Model # HGS312

    Black and Decker handheld steamer burned a hole in itself near the bottom of steamer head, the plastic melted and burned hand as it occurred near the handle. Emitted noxious burnt plastic fumes.

    Model
    Model HGS312
    UPC
    None shown
    Serial number
    None shown
    Where
    Indianapolis, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 57, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Black & Decker, made or sold by Spectrum Brands, Inc.
    How badly, in CPSC’s words
    Injury, Level of care not known
  3. No one hurt

    Made May 22, 2022, sent to the company May 24, 2022, published by CPSC Jun 8, 2022

    The product, in the report: Black and Decker HGS011F Easy Garment Steamer

    I purchased a Black & Decker HGS011F Clothing Steamer. I followed all safety precautions, and only filled the water tank to half of the “Max Fill” line. As soon as the water heated up, instead of just steam, boiling water came spewing out of the steamer head, nearly burning my hand. I have a video demonstrating this happening. I have reported it to B & D customer support but feel this requires a report to the CSPC as well.

    When I tried uploading a video and photos to this report, the CSPC web site returned an error. I have the video available.

    Model
    HGS011F
    UPC
    050875828407
    Bought from
    WAL-MART
    Bought
    May 22, 2022
    Where
    Coldwater, Mississippi: Home/Apartment/Condominium
    Who was involved
    Age 50, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Black & Decker, made or sold by Spectrum Brands, Inc.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Clothes steamers

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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