Primo faucet water heaters
1 report to CPSC, the latest made Sep 23, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Sep 23, 2025the latest report was made
- Sep 23, 2025the earliest
- 0with the company’s comments
- Brand
- Primo
- Maker
- Primo Water CorporationMakers, importers or sellers, as the reports name them
- Product
- Faucet water heatersCPSC’s product type: Faucet Water Heaters (code 236), in Home Maintenance and Structures: Plumbing & Bath
By month
The numbers, as a table
| Month | Reports |
|---|---|
| September 2025 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Sep 23, 2025, sent to the company Nov 14, 2025, published by CPSC Dec 1, 2025
The product, in the report: Primo Pro-Plus Bottom Load hot/cold water dispenser. Model Number 601292. Black and stainless. Has a red hot water button and a blue cold water button. 41 inches tall.
Primo hot/cold water dispenser Model #601292. Purchased at Sam’s Club Oct 26, 2022. No option to return. Also, manufacture will not accept return or replace. Red child protect button sticks and hot water continues to flow causing burns to skin. Difficult to deactivate hot water button. Spoke to Primo customer support. Told to clean around button with a toothpick. That didn’t do anything. I did repeatedly depress red button until I didn’t feel the spring stick...that seems to be the fix. It’s working now and not sticking.
- Model
- model number 601292
- Serial number
- 54G092080225072400
- Bought from
- Sam’s Club Oxnard, California
- Bought
- Oct 26, 2022
- Where
- Ventura, California: Home/
Apartment/ Condominium - Who was involved
- Age 60, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Primo, made or sold by Primo Water Corporation
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.