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Dualit toasters

4 reports to CPSC, the latest made Jan 14, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 4reports to CPSC
  • Jan 14, 2024the latest report was made
  • Jun 8, 2014the earliest
  • 0with the company’s comments
Brand
Dualit
Maker
Dualit LtdMakers, importers or sellers, as the reports name them
Product
ToastersCPSC’s product type: Toasters (code 234), in Kitchen: Appliances

By month

1 report from February 2023 to January 2024; the most in January 2024, 1. 3 earlier reports, since June 2014, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
January 20241
February 20181
May 20171
June 20141

How badly anyone was hurt

  • No one hurt 4 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jan 14, 2024, sent to the company Jan 31, 2024, published by CPSC Feb 14, 2024

    The product, in the report: Dualit product code 40415 toaster Model 84US 1800 watt 120vac We made some toast. The toast popped up ready we removed and went to eat e pecting that like other toasters the heat would turn off as “it was done” an hour later we began smelling a burnt wood smell. The toaster at this time was pushed back under the kitchen cabinets for storage and was slowly heating up the wood. By the time we noticed the cabinets had began to char. If we had not been home we are convinced the there would have been a fire.

    Duality toaster did not turn off by timer almost caught cabinets above on fire

    Model
    84US
    Serial number
    2003.34/16/D
    Where
    Las Vegas, Nevada: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Dualit, made or sold by Dualit Ltd
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Feb 21, 2018, sent to the company Jun 18, 2018, published by CPSC Jul 2, 2018

    The product, in the report: Toaster

    This consumer is reporting his toaster manufactured in England purchased around 2013. Sometime around August 2017 the toaster that has a knob on the front that is a spring timer which does not work began to continue running after the user tried to turn it off. The toaster has to be unplugged to turn the toaster off because the timer does not work to turn the toaster off. He contacted the manufacturer in England who reminded him that the instructions advise never leaving the toaster and always be sure it is watched. He said that this may be true but that he is reporting it as a fire hazard because if the timer was working properly it would turn the toaster off just as it had when they purchased it and he believes that it not turning off could be extremely hazardous. He states that for $250.that this toaster should be safer for much longer.

    Model
    020155/87
    Serial number
    7/2000M
    Bought from
    Williams-Sonoma
    Bought
    Jun 15, 2013, about then
    Where
    North Potomac, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Dualit, made or sold by Dualit Ltd
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made May 20, 2017, sent to the company Jul 21, 2017, published by CPSC Nov 1, 2017

    The product, in the report: 2 slice chrome toaster

    Dualit 2 slice chrome toaster ASIN # B00009NROG – fire risk

    There is a fire risk with this toaster and it should be recalled. Interestingly, the manufacturer is aware of the risk and has taken inadequate steps to address the issue. The problem occurs when the built in timer malfunctions and sticks which causes the toaster to remain powered on constantly. This poses an obvious fire risk although I did not experience a fire and no injuries were caused. The problem with my toaster occurred in May 2017 – the product was purchased in October 2014. A replacement part is easy to find online as are numerous reports of premature failure of timers and concerns about potential fire risk. Interestingly the replacement part has a warning of fire risk on the knob – “Unplug after use – fire risk” that was not on the original part - see photos below of new and original knob. This shows that manufacturer is aware of the issue. But this warning is inadequate as it is totally impractical in any busy household to unplug a toaster every time it is used. Also, by the time you purchase a replacement your original timer without the warning will have failed exposing you to fire risk. This product needs to be recalled and the timer redesigned with a built in fail safe so that if it sticks it powers down automatically.

    Model
    2 slice chrome toaster
    Serial number
    B00009NROG
    Bought from
    Amazon
    Bought
    Oct 11, 2014
    Where
    NEW YORK, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Dualit, made or sold by Dualit Ltd
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Jun 8, 2014, sent to the company Jun 16, 2014, published by CPSC Jul 8, 2014

    The product, in the report: Dualit two-slice electric toaster.

    Two-slide Dualit electric toaster purchased new on Oct. 15, 2013. It has received light use in a one-person household. After less than eight months of use, the mechanical timer sticks and does not run to zero to shut the unit off as it is supposed to. The toaster stays on continuously unless manually shut off. It is a fire hazard.

    Model
    D2VMHUS
    Serial number
    201239
    Bought from
    Amazon.com
    Bought
    Oct 15, 2013
    Where
    Houston, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Dualit, made or sold by Dualit Ltd
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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How to read a record

Four things every record does, shown on an example record made up for this guide.

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An example nursing home

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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