Breville toasters

10 reports to CPSC, the latest made Sep 29, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

10reports to CPSC
Sep 29, 2025the latest report was made
Jun 19, 2012the earliest
10with the company’s comments

Brand: Breville
Maker: BREVILLE USAMakers, importers or sellers, as the reports name them
Product: ToastersCPSC’s product type: Toasters (code 234), in Kitchen: Appliances

By month

1 report from October 2024 to September 2025; the most in September 2025, 1. 9 earlier reports, since June 2012, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
September 2025	1
February 2024	1
January 2024	1
May 2017	1
January 2016	1
December 2015	1
February 2015	1
February 2014	1
August 2012	1
June 2012	1

How badly anyone was hurt

Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
No one hurt 7 CPSC: Incident, No Injury
No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No incident, no one hurt
Made Sep 29, 2025, sent to the company Oct 23, 2025, published by CPSC Nov 26, 2025

The product, in the report: Breville Toaster Long Slot, 4-Slice (Model BTA630XL/B, 120V, 1600W). The toaster has a white plastic housing with stainless steel slots. It is designed for toasting bread, bagels, and frozen items, with front buttons labeled Toast/Cancel, A Bit More, Bagel, Frozen, Lift and Look.

The toaster housing melts during normal use. This poses a fire hazard. The problem worsened in just two weeks of use

Model
Model BTA630XL/B
Where
Torrance, California: Home/Apartment/Condominium
Who was involved
Age 2, Female
The reporter’s relation to them
My Child
As this report names them
Brand Breville, made or sold by BREVILLE USA
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(11/14/2025) BREVILLE USA: At Breville, we design and manufacture our products with the safety of the consumers in mind. We take every complaint seriously and investigate whenever possible. Breville has no record of a support case with the listed end consumer so are unable to follow up. Breville® Toaster Long Slot, 4-Slice (Model BTA630XL), and its component parts, were tested and certified by UL laboratories for fire and electric safety. We encourage consumers with any additional inquiries or comments to contact our USA consumer support team at 1-866-273-8455, Monday thru Friday between 8am - 5pm (PST), or visit www.brevilleusasupport.com 24 hours a day

CPSC report 20250929-49A6F-2147327437. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Feb 13, 2024, sent to the company Feb 15, 2024, published by CPSC Mar 1, 2024

The product, in the report: Breville 2 slice toaster stainless steel

I was using my 3rd finger on my left hand cleaning the crumbs out from the top space of a Breville toaster and upon sliding my finger in the opening, the side of my finger was sliced open with an approximate 1/4 piece of skin hanging on my finger. Since I am on a blood thinner, my attempt to completely stop the bleeding took some time and effort. This injury effected my day to day activities until healed.

Bought from
Breville
Bought
Jun 1, 2017, about then
Where
Mogadore, Ohio: Home/Apartment/Condominium
Who was involved
Age 69, Female
The reporter’s relation to them
Self
As this report names them
Brand Breville, made or sold by BREVILLE USA
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(3/5/2024) BREVILLE USA: At Breville, we design and manufacture our products with the safety of the consumers in mind. We take every complaint seriously and investigate whenever possible. Breville made an offering to replace the unit in question, however Consumer has not responded to our communication and the consumer return of the product to Breville for testing and analysis is pending. The A Bit More® Toaster, and its component parts, were tested and certified by UL laboratories for fire and electric safety. We encourage consumers with any additional inquiries or comments to contact our USA consumer support team at 1-866-273-8455 Monday thru Friday between 6am – 4:30pm (PST) or visit Breville.com 24 hours a day.

CPSC report 20240213-D453F-2147341026. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 25, 2024, sent to the company Feb 21, 2024, published by CPSC Mar 6, 2024

The product, in the report: 4 slice, pop-up Toaster Oven (brush stainless)

12/25/2023: The toaster started malfunctioning and caused his smoke alarm to sound off in the home.
When bread is placed in the toaster and the “Toast” feature is selected, the “Lift & Look” button goes up and down, but the product does not turn off.
He had 1 incident and tried it multiple times afterwards, but the toaster continuously malfunctioned. He tested it around 15 – 20 times, and discontinued use of it.
12/262/2023: The consumer contacted the manufacturer’s Customer Service Dept. about this matter, numerous times. He also sent the firm several emails.
He contacted the company on 12/26/2023, & 12/27/2023, 1/2/2024, 1/9/2024, 1/24/2024 & 1/25/2024 and there may have been additional contact dates.
The first person he spoke with offered to send a shipping label so he could return the toaster and asked for pictures. The consumer kept the toaster, provided pictures, but he never spoke with that specific rep. again.
1/25/2024: The consumer spoke with a rep., who said she would have to get approval from a higher authority, before she could assist him. The consumer asked for a supervisor but was not permitted to speak with one.

Model
BRA830XL\A
Serial number
Batch# 2324
Bought from
Amzon.com
Bought
Jun 15, 2023
Where
Mountain Village, Colorado: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Breville, made or sold by BREVILLE USA
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/5/2024) BREVILLE USA: At Breville, we design and manufacture our products with the safety of the consumers in mind. We take every complaint seriously. Breville has offered to replace the unit in question and requested that the consumer return the product to Breville for testing and analysis with a pre-paid return label. Consumer has accepted offered but advise that they are unable to return product at this time and has requested for a follow up next month. The Die Cast Smart Toaster®, and its component parts, have been tested and certified by UL laboratories for fire and electric safety. We encourage consumers with any additional inquiries or comments to contact our USA consumer support team at 1-866-273-8455 Monday thru Friday between 8am – 4:30pm (Pacific Time).

CPSC report 20240125-32DF4-4584147. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 4, 2017, sent to the company Jul 12, 2017, published by CPSC Jul 26, 2017

The product, in the report: White Breville toaster- 1510

We own two Breville toasters (model 1510, BTA630XL) and both of them have the same defect: on an inconsistent basis, when the toaster is ready to lift up the toasted bread, the grids lock up and the toaster begins re-heating at maximum power. The only way to get the toast out after unplugging the unit is to take a pair of tongs and force the grids open. The grids then snap right back together. Fortunately, no one has been injured and a fire has been avoided because we have been standing there and have intervened.
This has happened with both toasters on several occasions and presents a fire hazard. I have looked for recalls on this product and haven’t found any but we can’t be the only people with this problem. I have notified the company via email and have had no response from them.
Thank you.
(The incident date below is the latest---it has happened numerous times at both residences: our home and our vacation condo. The condo is located at [REDACTED]. The address below is our permanent address).

Model
BTA630XL/A
UPC
Don’t have
Serial number
1510?
Bought from
Bed Bath and Beyond
Bought
Mar 8, 2016, about then
Where
Louisville, Kentucky: Home/Apartment/Condominium
Who was involved
Age 74, Female
The reporter’s relation to them
Self
As this report names them
Brand Breville, made or sold by BREVILLE USA
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/25/2017) BREVILLE USA: At Breville, we design and manufacture our products with the safety of the consumers in mind. We take every complaint seriously. Breville has replaced the unit in question and requested that the consumer return the product to Breville for testing and analysis with a pre-paid return label. The Breville ‘Lift and Look’® Touch toaster, and its component parts, have been tested and certified by UL laboratories for fire and electric safety. We encourage consumers with any additional inquiries or comments to contact our USA consumer support team at 1-866-273-8455 Monday thru Friday between 8am - 5pm (Pacific Time).

CPSC report 20170504-0EE98-2147403776. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jan 6, 2016, sent to the company Jan 14, 2016, published by CPSC Feb 2, 2016

The product, in the report: Breville The Bit More 2-Slice Toaster

While moving the Breville The Bit More 2-Slice Toaster on my kitchen counter, I grasped the side and top, only to have the tip of my index finger sliced open by an unfinished stainless steel edge surrounding the top rim of the toaster. I was forced to rush to the hospital’s emergency department due to profused bleeding. The cut required 3 stitches and is still healing.
I believe that a Chinese supplier cut corners and did not finish the stainless edge properly, as I examined an old toaster by Krups which has no such thing. I believe this toaster is very dangerous to the public and eventually someone will have their fingertip sliced off.

Model
Breville The Bit More 2-Slice Toaster (BTA720XL)
Bought from
Amazon, California
Bought
Nov 17, 2014
Where
Santa Barbara, California: Home/Apartment/Condominium
Who was involved
Age 52, Female
The reporter’s relation to them
Self
As this report names them
Brand Breville, made or sold by BREVILLE USA
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(2/17/2016) BREVILLE USA: At Breville, we design and manufacture our products with the safety of the consumers in mind. We take every complaint seriously and investigate whenever possible. Breville has made contact with the end consumer though are still waiting for a response in order to move ahead with the appropriate next steps. The Breville “the Bit More®” toaster, and its component parts, were tested and certified by UL laboratories for fire and electric safety. We encourage consumers with any additional inquiries or comments to contact our USA consumer support team at 1-866-273-8455 Monday thru Friday between 8am - 5pm (PST) or visit www.brevilleusasupport.com 24 hours a day.

CPSC report 20160106-C683D-2147425005. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 31, 2015, sent to the company Jan 11, 2016, published by CPSC Jan 28, 2016

The product, in the report: This is a Breville Lift and Look Touch toaster White with two long slots for bread... considered a 4 slice toaster Only raised buttons to activate functions and to start heaters

Breville Lift and Look Touch Toaster purchased 12/11/2015. First used 12/26/2016. Design of toaster has buttons for operation on top of toaster towards the front. The buttons are approximately 1mm raised and only take very light pressure to activate which starts the toaster, lowers bread and turns on heaters inside. Due to the ease, location, and raised feature of the start button, it is very easy to inadvertently brush up against the button and turn it on. Even a child could do this. If a lightweight toaster cover, or anything else is on toaster at time, It will start a fire.
This is exactly what happened. A toaster cover was placed over toaster and just the weight of the lightweight cover had activated the start button and a fire ensued.
This would not have happened if the buttons were recessed, even by 1mm. There would have had to be direct pressure placed on it to activate the button.
Very dangerous design..

Model
BTA630XL
Bought from
Williams-Sonoma, Michigan
Bought
Dec 11, 2015
Where
Flat Rock, Michigan: Home/Apartment/Condominium
Who was involved
Age 59, Female
The reporter’s relation to them
Self
As this report names them
Brand Breville, made or sold by BREVILLE USA
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/17/2016) BREVILLE USA: At Breville, we design and manufacture our products with the safety of the consumers in mind. We take every complaint seriously. Breville has replaced the unit in question and requested that the consumer return the product to Breville for testing and analysis with a pre-paid return label. The Breville ‘Lift and Look’® Touch toaster, and its component parts, have been tested and certified by UL laboratories for fire and electric safety. We encourage consumers with any additional inquiries or comments to contact our USA consumer support team at 1-866-273-8455 Monday thru Friday between 8am - 5pm (Pacific Time).

CPSC report 20151231-B20A2-2147425259. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 11, 2015, sent to the company Feb 26, 2015, published by CPSC Mar 13, 2015

The product, in the report: BTA840XL Die-cast 4-slice Smart Toaster

Toaster recently started turning itself on and gets VERY hot.

Model
BTA840XL Die-cast 4-slice Smart Toaster
Serial number
none
Bought from
Overstock
Bought
Jun 24, 2011
Where
Chanhassen, Minnesota: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Breville, made or sold by BREVILLE USA
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/11/2015) BREVILLE USA: At Breville, we design and manufacture our products with the safety of the consumers in mind. We take every complaint seriously and have requested that the consumer return the product to Breville for testing and analysis with a pre-paid return label. In addition, we offered a one-time replacement as a courtesy though there has been no response from the customer despite multiple attempts from our consumer report team. The Die-Cast 4-Slice Smart Toaster™, and its component parts, were tested and certified by UL laboratories for fire and electric safety. The manual for this product states that the toaster “should be unplugged from the power outlet when not in use”. We encourage consumers with any additional inquiries or comments to contact our USA consumer support team at 1-866-273-8455 Monday thru Friday between 8am - 5pm (PST).

CPSC report 20150211-CAF64-2147435504. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 28, 2014, sent to the company Mar 10, 2014, published by CPSC Mar 25, 2014

The product, in the report: Breville BTA630 Lift and Look toaster

Breville BTA630 Lift and Look
The Breville BTA630 Lift and Look toaster turned on by itself. I had just awoken and was in my kitchen, washing a pan. I smelled a slight burning odor and at first I thought it was food from the skillet. But the burning smell got worse and was smoky. I checked my coffee maker because it was brewing. Finally, I started looking around my kitchen and found the toaster was on and BLAZING hot. I had to unplug it to get it to turn off.

Model
BTA630 Lift and Look toaster
Bought from
ABT, Illinois
Bought
Apr 30, 2013
Where
Waukegan, Illinois: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Breville, made or sold by BREVILLE USA
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/24/2014) BREVILLE USA: Since the summer of 2011, Breville has sold over 44,000 of the BTA630 Lift and Look toasters, and has received no other similar complaints. At Breville, we design and manufacture our products with the safety of the consumer in mind. We take every complaint seriously and have requested that the consumer return the product to Breville for testing and analysis, but we have not yet received it. The Lift and Look toaster, and its component parts, were tested and certified by UL laboratories for fire and electric safety. The manual for this product states “To turn the toaster off, remove the power plug from the power outlet.” The manual also states that the toaster should be unplugged from the power outlet when not in use. Based on the incident report, we suspect that this may not have been done in this case. We encourage consumers with any additional inquiries or comments to contact our US Consumer Support team at 866-273-8455 Monday thru Friday between 8am - 5pm (PST).

CPSC report 20140228-B6806-2147446846. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 29, 2012, sent to the company Oct 3, 2012, published by CPSC Oct 18, 2012

The product, in the report: Two Slice Toaster

Caller is reporting a toaster that overheats which deforms the lift lever slot.
The lift lever then jams in the slot, held in place by the melted plastic. This also jams the cancel button so that the toaster can’t be turned off unless it is unplugged.
Callers have returned the toaster to the manufacturer twice. All three units have the same problem.
When reported to manufacturer’s customer service office they stated that they had “never seen this before,
No injuries have been reported
.

Model
CT70XL
Where
Santa Barbara, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
made or sold by BREVILLE USA
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/18/2012) BREVILLE USA: The toaster returned to Breville for inspection in this case has been tested and we found the product did heat and turn off as designed, ensuring no operation risk was posed to the consumer.
Thank you,
Breville Support

CPSC report 20120829-A2396-1269047. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 19, 2012, sent to the company Jun 27, 2012, published by CPSC Jul 12, 2012

The product, in the report: Breville Toaster, silver, 2-slice toaster The following information was on the toaster: 120v2. 60 Hz. 900W 2H90 listed E127216

I had used the toaster to make toast. After removing the toast, the toaster was in the off mode. Several minutes later a member of my family screamed that the toaster was on fire...flames were shooting several inches out of the toaster. After unplugging it, it continued to shoot flames and we threw it outside into the snow . Fortunately, someone was in the kitchen to see the toaster on fire, as there was no toast cooking in it and it appeared to be off.

Model
BTA820XL/ E127216
Bought from
William-Sonoma, Illinois
Bought
Feb 3, 2010, about then
Where
La Grange Park, Illinois: Home/Apartment/Condominium
Who was involved
Age 59, Female
The reporter’s relation to them
Self
As this report names them
Brand Breville, made or sold by BREVILLE USA
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/12/2012) BREVILLE USA: Each Breville product participates in UL testing and is certified safe and carries the UL rating label to validate passing a battery of safety tests. We encourage all Breville product owners to contact our support center if they ever have a concern or question regarding a Breville product they own (safety or otherwise). The US Support department can be reached either by phone (866) 273-8455 or by email at AskUs@BrevilleUSA.com. Our goal and commitment is to fully investigate any concern brought to our attention. We have attempted to reach the consumer multiple times since being notified the consumer opened a claim and have not yet had opportunity to speak with the consumer. Without further information from the consumer or being able to inspect the unit in question we have no additional comments to provide at this time.

CPSC report 20120619-D7D5F-2147466452. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Breville toasters

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.