Jura Capresso electric coffee makers and teapots
2 reports to CPSC, the latest made Sep 15, 2014. A report isn’t a recall.
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At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Sep 15, 2014the latest report was made
- May 30, 2012the earliest
- 1with the company’s comments
- Brand
- Jura Capresso
- Maker
- Jura Capresso IncMakers, importers or sellers, as the reports name them
- Product
- Electric coffee makers and teapotsCPSC’s product type: Electric Coffee Makers or Teapots (code 217), in Kitchen: Appliances
By month
The numbers, as a table
| Month | Reports |
|---|---|
| September 2014 | 1 |
| May 2012 | 1 |
How badly anyone was hurt
- Hurt, no treatment 2 CPSC: Injury, No First Aid or Medical Attention Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, no treatment Made Sep 15, 2014, sent to the company Sep 23, 2014, published by CPSC Oct 7, 2014
The product, in the report: Jura Capresso J5 Superautomatic Coffee Maker
This coffee maker is equipped with a wand/spout for steaming milk. After several uses, it actually separated from the unit allowing hot steam - and the hot milk created - to spray all over hands, clothing and the surrounding area. Since so much hot steam is shooting from the exposed connection, it’s very hard to hit the stop button since you’re most concerned about getting your hands anywhere near the shooting steam. I sent the product in for repairs and made specific note of this problem. I did some reviews online to see that this flaw was not uncommon and reported on Amazon among other sites. The coffee maker was returned quickly and everything seemed to be working fine. The repaired unit included a brand new nozzle that I assumed was reengineered to fix the earlier separation problem. After several uses, it separated once again shooting hot steam on my hand and hot milk all over the counter and my clothing. I contacted the company and complained about the problem and repeated burn danger. The service team was very responsive again but simply sent my another new nozzle. After being burned several times, I refuse to try this new nozzle for an extended period and believe that the company needs to issue newly designed nozzles to eliminate this hazard.
- Model
- J5
- UPC
- don’t have with me
- Serial number
- don’t have with me
- Bought from
- online
- Where
- Lake Forest, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 59, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Jura Capresso, made or sold by Jura Capresso Inc
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
Hurt, no treatment Made May 30, 2012, sent to the company Jun 6, 2012, published by CPSC Jun 20, 2012
The product, in the report: Espresso maker with a water reservoir, coffee reservoir, coffee grinder, steam nozzle and hot water nozzle.
I have the Jura Capresso model Impressa S7 espresso maker. This model has a water reservoir which always contains water. It is able to froth milk for cappucino, makes espresso, and supplies hot water for tea. The hot water either comes out of a coffee spigot, a steam spigot, or a hot water spigot. I was making espresso a few days ago, the unit first froths milk from a steam nozzle. The steam did not shut off when it normally would. It did shut off about 20 seconds after it normally would. The coffee came out of the correct spigot after that. The unit did something like this once before, at the time I called Capresso and I was told to wiggle a flap and clean it. I was also told to change the fineness of the coffee grind setting. I did this this time again and thought the problem was solved. The next morning my wife was making espresso, the machine redirected all of the water through the frothing nozzle, no coffee came out. The frothing nozzle alternated between boiled water and steam through the entire cycle. I called Capresso and spoke to [redacted], I asked him if there was a recall on this unit. He said there isn’t. I explained what was happening. He told me I could send the unit in for repair. I told him I had this unit reconditioned one year ago and don’t want to do this on a yearly basis. He told me to cycle the knobs on the unit from coffee to hot water to steam and see if that will free a stuck valve. In the process of doing this, the container I was using, filled up. The unit stopped pouring water, I emptied the container and the steam nozzle started spraying steam suddenly. I ran to put the container under the nozzle and scalded my finger. There is no blister just a painful red spot, nothing to worry about but enough to think what if a family member was standing by the machine when it would start spraying steam.
- Model
- Impressa S7
- UPC
- 7610917131792
- Serial number
- (01)07610917131792(21)20040608009762
- Bought from
- on line authorized retailer, New Jersey
- Bought
- Nov 22, 2006, about then
- Where
- Washington Township, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 50, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Jura Capresso, made or sold by Jura Capresso Inc
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.