Gaggia electric coffee makers and teapots

22 reports to CPSC, the latest made Apr 30, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

22reports to CPSC
Apr 30, 2024the latest report was made
Jan 12, 2024the earliest
22with the company’s comments

Brand: Gaggia
Maker: Gaggia S.p.A.Makers, importers or sellers, as the reports name them
Product: Electric coffee makers and teapotsCPSC’s product type: Electric Coffee Makers or Teapots (code 217), in Kitchen: Appliances

Other ways the reports write the brand (2)

“Gaggia Classic Pro Evo” and “Gaggia Classic Evo Pro Espresso Mac”

By month

22 reports from May 2023 to April 2024; the most in January 2024, 18.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
April 2024	1
February 2024	3
January 2024	18

How badly anyone was hurt

Hurt, no treatment 2 CPSC: Injury, No First Aid or Medical Attention Received
No one hurt 16 CPSC: Incident, No Injury
No incident, no one hurt 4 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Apr 30, 2024, sent to the company May 3, 2024, published by CPSC May 17, 2024

The product, in the report: Espresso machine, made by gaggia

Boiler coating is flaking from the gaggia classic evo pro, I notice when water is run through black flecks appear in my cup.

Model
Gaggia classic evo pro 2023
Serial number
TU902318055614
Bought from
Whole latte love, California
Bought
Nov 24, 2023, about then
Where
San Diego, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/8/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer didn’t provide any contact information in the report, so we are unable to resolve the case.

CPSC report 20240430-AF03B-2147339442. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 19, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 12, 2024

The product, in the report: Gaggia Evo Classic Pro espresso machine manufactured in 2023

Purchased a Gaggia Evo Classic Pro home espresso machine about 4 months ago via their North American distributor Whole Latte Love. Through online forums I came to find out about an issue with the [REDACTED] like coating inside the water boiler is flaking off. The issue is widepread with hundreds of buyers reporting flakes in the water coming out of the machine. The manufacturer has acknowledged the issue but has failed to proactively reach out to purchasers of the product to notify them to stop using the machines. Their distributor Whole Latte Love is making it difficult to return/replace the machines and also continues to sell the machine that has issues.

Model
Evo Classic Pro
Serial number
TU902331096479
Bought from
Wholelattelove.com
Bought
Nov 1, 2023
Where
North Hollywood, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (3/25/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer didn’t provide any contact information in the report, so we are unable to resolve the case.

CPSC report 20240219-A32E0-2147340898. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Feb 14, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 12, 2024

The product, in the report: Name: Gaggia classic Evo pro Color: White Serial number: TU902330092938

What happened that made you want to report? Gaggia classic Evo pro espresso machine is producing black flakes from the boiler coating
What type of product(s) were being used? Gaggia classic Evo pro espresso machine Who was using the product(s)? 33 year old male How were the product(s) being used? To make coffee drinks Were there any injuries that happened or may have happened while using the product? The black flakes are coating of boiler which is potentially hazardous
How did any injuries occur? None yet

Model
Classic Evo pro SIN035R
Serial number
TU902330092938
Bought from
Wholelattelove.com
Bought
Dec 22, 2023
Where
San Jose, California: Home/Apartment/Condominium
Who was involved
Age 34, Male
The reporter’s relation to them
Self
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (4/19/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer has been contacted and the case is resolved.

CPSC report 20240214-4EFA2-2147340991. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 14, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 19, 2024

The product, in the report: Gaggia Classic Evo Pro espresso maker. This only affects the “EVO” model.

Gaggia Classic Evo Pro espresso machine has a boiler coated with [REDACTED] . This coating is in all of their EVO Pro machines which came out in 2023. This coating is meant to prevent scale build up in the machines boiler. This coating however was defective and began flaking off after a few weeks of use. Once flakes separate from the water boiler they travel down into the coffee grounds or out the steam wand, which means these flakes are making their way into consumers drinks. This is happening to all of the manufactured dates of the 2023 Evo Pro. The company has not issued a recall but is saying that the coating is safe to consume and now fixed the problem, they are offering replacement machines with the fixed coating to the consumers who are aware of this problem. However they have continued to sell the affected machines. This is one of the best selling beginner machines on the market, they sell thousands of units a year just in the USA. There is a thread on [REDACTED] that brought this to light and are calling the defective boiler “Boilergate”, which can be found on the [REDACTED]. On this thread there are pictures of the coating coming off completely, turning into what looks like black goo. I am one of the thousands of consumers who had a defective boiler.

Model
Classic Evo Pro
Bought from
Gaggia North America, Whole Latte Love, Amazon
Bought
Nov 15, 2023, about then
Where
sioux falls, South Dakota: Home/Apartment/Condominium
Who was involved
Age 28, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (3/25/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer didn’t provide any contact information in the report, so we are unable to resolve the case

CPSC report 20240214-A06A1-2147341006. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 16, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 12, 2024

The product, in the report: Gaggia Classic Evo Pro (2023) in Polar White. Purchased from Whole Latte Love. https://www.wholelattelove.com/products/gaggia-classic-evo-pro-in-polar-white

Using the new Gaggia Classic Evo Pro espresso machine purchased October 3, 2023 from Whole Latte Love.
I began to see reports last week of people finding small black flakes in the water that was coming out of the group head and steam wand of the machine. It seems that the cause of this issue is a new [REDACTED] -like coating that covers the internals of the aluminum boiler that is a new design for this machine in 2023. Several people have begun noticing this and confirmed the issue, so I checked and found the issue on my unit as well. It is unclear at the moment how serious of a safety concern this is, but for a new and relatively premium product, it is unacceptable to have flakes of some [REDACTED] -like material being deposited into brewed coffee.

Model
Classic Evo Pro Espresso Machine in Polar White SIN035R / RI
UPC
00886938048540
Serial number
TU902316047858
Bought from
Whole Latte Love
Bought
Oct 3, 2023
Where
Tempe, Arizona: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (4/19/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer has been contacted and the case is resolved

CPSC report 20240116-10C7C-2147342713. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 16, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 12, 2024

The product, in the report: Gaggia classic pro evo. Black color.

Product: Gaggia classic pro evo 2023 model. I own this espresso machine. Within the last two years the boiler was updated to have a [REDACTED] coating. I bought the unit with [REDACTED] coating. Within 3 months of use, the coating has started to flake off, accumulating in the drinks I make with the machine. I worry about the health risk with ingesting large quantities of the boiler coating.

Model
RI9380/49
Bought from
Whole Latte Love
Bought
Oct 10, 2023, about then
Where
Durham, North Carolina: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (4/22/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer has been contacted and the case is resolved.

CPSC report 20240116-D6517-2147342722. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Jan 15, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 12, 2024

The product, in the report: Gaggia Classic Pro Evo

Boiler is releasing [REDACTED] flakes into coffee

Model
Classic Pro Evo
UPC
SIN035R
Serial number
TU902307020080
Bought from
Amazon
Bought
Jun 15, 2023
Where
Huntington Beach, California: Home/Apartment/Condominium
Who was involved
Age 30, Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Gaggia Classic Pro Evo, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (4/22/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer has been contacted and the case is resolved

CPSC report 20240115-088B4-2147342747. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 15, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 12, 2024

The product, in the report: Gaggia RI9380/50 Classic Evo Pro Espresso Machine, Classic Blue, Small

I discovered black flakes coming out of new Gaggia Pro Evo steam wand, which means flakes have been getting into my coffee.
I was using my new Gaggia Pro Evo Espresso Machine to make espresso coffee and steam milk.
The machine was being operated as per manufacturer guidelines.
I may have ingested foreign material which originated from the espresso machine without knowing.

Model
RI9380/50
Serial number
TU9023180555848
Bought from
Amazon (Seller listed as Whole Latte Love)
Bought
Nov 26, 2023
Where
Napa, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (3/25/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer didn’t provide any contact information in the report, so we are unable to resolve the case

CPSC report 20240115-DF0CA-2147342751. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 14, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 12, 2024

The product, in the report: Gaggia RI9380/46 Classic Pro Stainless Steel

I am seeing black flaking coming through the steam wand of my gaggia classic pro espresso machine. I was using the machine to steam milk. There are no injuries, but there is a concern of poisoning from aluminum or the lining material.

Model
RI9380/46
Serial number
TU902022047867
Bought from
Whole Latte Love via Amazon
Bought
Nov 10, 2022
Where
Round Rock, Texas: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (4/22/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. The consumer has a Gaggia Classic Pro. The case is resolved.

CPSC report 20240114-13499-2147342765. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 14, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 12, 2024

The product, in the report: Gaggia RI9380/46 Classic Evo Pro, Small, Brushed Stainless Steel

I identified black and reflective particles in my water from my espresso machine. after some tinkering, I found that the aluminum boiler was flaking these particles.

Model
RI9380/46 Classic Evo Pro
UPC
075020080950
Serial number
TU902324076010
Bought from
Amazon
Bought
Dec 12, 2023
Where
West Jordan, Utah: Home/Apartment/Condominium
Who was involved
Age 3, Unknown
The reporter’s relation to them
My Child
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (4/22/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer has been contacted and the case is resolved.

CPSC report 20240114-259FD-2147342767. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 14, 2024, sent to the company Jan 18, 2024, published by CPSC Feb 1, 2024

The product, in the report: Gaggia Classic Evo Pro Espresso Machine

The Espresso machine is producing black flakes from the [REDACTED] lining of the boiler.

Model
Classic Evo Pro
Bought from
https://www.wholelattelove.com
Bought
Jan 9, 2024
Where
Colorado Springs, Colorado: Home/Apartment/Condominium
Who was involved
Age 47, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Gaggia Classic Evo Pro Espresso Mac, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(2/20/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer has been contacted and we are in the process of resolving the case.

CPSC report 20240114-635C7-2147342772. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 14, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 12, 2024

The product, in the report: Espresso machine, black

Flaking off of the [REDACTED] coating of the water boiler on a new Gaggia Classic Evo espresso machine into all components that go into consumable products (eg the coffee and steam wand).

Model
Classic Evo Pro
Serial number
TU902318055648
Bought from
Amazon
Bought
Nov 27, 2023
Where
Newbury Park, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (4/22/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. We were not able to contact the consumer, so we are unable to resolve the case

CPSC report 20240114-67194-2147342771. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 13, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 12, 2024

The product, in the report: Gaggia Classic Evo Pro - industrial grey Cooking appliance: Espresso Coffee Maker

Gaggia Classic Evo Pro:
When I was using the steam wand on this espresso machine, there were tiny black flakes that appeared inside my drinking mug. These are not coffee grinds, it is much darker and thinner than coffee. This appears to be the flaking from a coating inside the boiler. I can reproduce this effect in every cup. Since the steam wand is typically used with kinds of milk, it’s possible that a lot of people are not aware of these flakes being inside their drinks. From what I’ve read, this coating is a type of anti-stick chemical that sounds similar to a [REDACTED]-like material.

Model
Gaggia Classic Evo Pro
Serial number
TU902330094093
Bought from
Amazon
Bought
Nov 23, 2023
Where
West Jordan, Utah: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (4/22/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer has been contacted and the case is resolved.

CPSC report 20240113-00B8E-2147342787. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 13, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 12, 2024

The product, in the report: Gaggia Classic EVO Pro espresso maker I bought from Amazon

Gaggia Classic EVO Pro black flakes in water coming out. [REDACTED] says this is a [REDACTED] coating. What should I do?

Model
Classic EVO PRO
UPC
0 75020 08095 0
Serial number
TU902306014572
Bought from
Amazon
Bought
Nov 27, 2023
Where
Upton, Massachusetts: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (4/22/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer has been contacted and the case is resolved.

CPSC report 20240113-0859C-2147342778. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 13, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 12, 2024

The product, in the report: New espresso machine - Gaggia classic Pro Evo

New espresso machine ,Gaggia classic Pro Evo, has a [REDACTED] like coated boiler, and has begun to flake off in the process of making coffee. It is approximate 1 months old. I am concerned about the long term impacts of consuming these flakes on a near daily basis.

Model
Gaggia classic Pro Evo; SIN035R R19380/50
Serial number
TU902330093762
Bought from
Amazon, seller Whole Latte Love
Bought
Nov 22, 2023
Where
Lakewood, Colorado: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (4/22/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer has been contacted and the case is resolved.

CPSC report 20240113-4167D-2147342785. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 13, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 19, 2024

The product, in the report: Single boiler espresso machine

The nonstick coating on the boiler of my Gaggia Classic Pro Evo espresso machine is peeling off straight into the water we drink.

Model
Gaggia Classic Pro
Bought from
Whole Latte Love
Where
Seattle, Washington: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (3/25/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer didn’t provide any contact information in the report, so we are unable to resolve the case.

CPSC report 20240113-57A7E-2147342784. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 13, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 12, 2024

The product, in the report: Gaggia Classic Evo Pro- Thunder Black 2023

I purchased a Gaggia Classic Evo Pro espresso machine and recently have been getting black flakes out of the group head and steam wand. The flecks appear to be the Xylan/[REDACTED] coating of the boiler flaking off into the cup.

Model
Classic Evo Pro
Serial number
TU902310030810
Where
Houston, Texas: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (4/22/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer has been contacted and the case is resolved.

CPSC report 20240113-8A95E-2147342776. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 13, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 19, 2024

The product, in the report: Gaggia Classic Pro Evo

Gaggia Classic Pro Evo. Bought in July. Nonstick coating of boiler is flaking into the coffee.

Model
Gaggia Classic Pro Evo
Bought from
Whole Latte Love
Bought
Jul 17, 2023, about then
Where
Santa Barbara, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Gaggia Classic Pro Evo, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (4/22/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer has been contacted and the case is resolved

CPSC report 20240113-A8119-2147342794. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Jan 13, 2024, sent to the company Feb 2, 2024, published by CPSC Feb 16, 2024

The product, in the report: Home/consumer espresso machine

This concerns the 2023 Gaggia Classic Evo Pro, a top-line espresso machine for home use (i.e. not commercial use). Gaggia decided to upgrade the 2023 model by coating the boiler with a [REDACTED]-like substance. However, dozens of users of the machine have reported witnessing this nonstick coating flaking off from the boiler and depositing into their coffee.
Risk of harm: consumers will be ingesting tiny bits of a proprietary non stick coating with every use, causing potential adverse health outcomes

Model
Gaggia Classic Evo Pro 2023
Where
United States: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(2/15/2024) Gaggia S.p.A.: The product has been certified according to UL standards and complies to the applicable food contact requirements. (2/20/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements (2/20/2024) Gaggia S.p.A.: The consumer has been contacted and we are in the process of resolving the case.

CPSC report 20240113-BE944-2147342800. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 13, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 12, 2024

The product, in the report: Gaggia Classic EVO PRO - Stainless Steel

A non stick boiler coating in an espresso machine flakes off and enters into coffee -- this presents a significant health hazard

Model
Gaggia Classic Evo Pro
UPC
7502008095
Serial number
TU902336101755
Where
Bronx, New York: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (4/22/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer has been contacted and the case is resolved.

CPSC report 20240113-C3CA5-2147342783. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Jan 13, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 12, 2024

The product, in the report: Gaggia classic evo pro espresso machine

Gaggia classic evo pro espresso machine has a boiler that is coated with something like [REDACTED] or not stick coating. Within a month of use flakes from the coating are showing up in the water coming from the machine

Model
Classic evo pro
UPC
075020090645
Serial number
TU902329091420
Bought from
Whole latte love
Bought
Oct 24, 2023
Where
Pittsburg, Kansas: Home/Apartment/Condominium
Who was involved
Age 53, Male
The reporter’s relation to them
Self
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(2/29/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (4/22/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. The consumer has been contacted and the case is resolved.

CPSC report 20240113-DDDDB-2147342791. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 12, 2024, sent to the company Jan 18, 2024, published by CPSC Feb 1, 2024

The product, in the report: Gaggia Classic Pro Evo Espresso machine. [REDACTED] coating on boiler. From people online, they believe its not even [REDACTED].

The gaggia classic pro evo has [REDACTED]/xylon flakes that come out with the water. The older model didnt have the so called [REDACTED] coating. People all over [REDACTED] and [REDACTED] have complained and nothing has been released from gaggia themselves. It is severely unsafe, and is definitely happening to thousands of people without noticing. It is on every production batch. It has to do with the evo product specifically.

Model
Evo
Bought from
Whole Latte Love
Bought
Dec 20, 2023, about then
Where
Prairieville, Louisiana: Home/Apartment/Condominium
Who was involved
Age 21, Male
The reporter’s relation to them
Self
As this report names them
Brand Gaggia, made or sold by Gaggia S.p.A.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(2/20/2024) Gaggia S.p.A.: The report from the consumer does not include any report of harm. Based on the information provided and its investigation to date, Gaggia states that the product has been certified according to UL standards and complies with the applicable food contact requirements. (2/20/2024) Gaggia S.p.A.: The consumer has been contacted and we are in the process of resolving the case.

CPSC report 20240112-8AD45-2147342808. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Gaggia electric coffee makers and teapots

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