Francis Francis x5 electric coffee makers and teapots
1 report to CPSC, the latest made Nov 28, 2012. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Nov 28, 2012the latest report was made
- Nov 28, 2012the earliest
- 0with the company’s comments
- Brand
- Francis Francis x5
- Maker
- ILLY CAFFE NORTH AMERICA INC.Makers, importers or sellers, as the reports name them
- Product
- Electric coffee makers and teapotsCPSC’s product type: Electric Coffee Makers or Teapots (code 217), in Kitchen: Appliances
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2012 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Nov 28, 2012, sent to the company Dec 18, 2012, published by CPSC Jan 4, 2013
The product, in the report: Espresso machine
This morning, after making an espresso on my Illy Francis Francis x5, I was waiting a bit before making myself a second espresso. I heard a high pitch alarm, then steam began to burst out of the entire machine with such force that the top cracked off a bit. My husband ran to flip the circuit breaking while the steam blasted out several feet. When I called the company, they told me it was out of warranty, and couldn’t care less - didn’t even take my name or ask if anyone had been hurt. I called their authorized repair number and they never returned the call either. If I had been in front of the machine, the steam would have hit my face and arms, so I feel relieved I am not in a hospital room tonight - not to mention my children, who were thankfully in the other room at the time. (address of incident is different from permanent address because we are in the process of moving)
- Model
- Francis Francis x5
- Serial number
- 24FA
- Bought from
- gift
- Where
- Ardmore, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 39, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Francis Francis x5, made or sold by ILLY CAFFE NORTH AMERICA INC.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.