DUNKIN DONUTS electric coffee makers and teapots
1 report to CPSC, the latest made Jul 28, 2014. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jul 28, 2014the latest report was made
- Jul 28, 2014the earliest
- 0with the company’s comments
- Brand
- None given: no report names a brand, so the group is named for its maker, DUNKIN DONUTS
- Maker
- DUNKIN DONUTSMakers, importers or sellers, as the reports name them
- Product
- Electric coffee makers and teapotsCPSC’s product type: Electric Coffee Makers or Teapots (code 217), in Kitchen: Appliances
By month
The numbers, as a table
| Month | Reports |
|---|---|
| July 2014 | 1 |
How badly anyone was hurt
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
First aid Made Jul 28, 2014, sent to the company Aug 8, 2014, published by CPSC Aug 22, 2014
The product, in the report: Dunkaccino Machine at Hess Gas Station
BELOW IS A COPY OF A LETTER SENT TO DUNKIN DONUTS 1/8/14:
Dunkin’ Donuts Consumer Care 130 Royall Street Canton, MA 02021
RE: Dunkaccino Machine Accident Store: WilcoHess, #4001 3663 Roy Messer Hwy, 37890 Date: 12/31/13
Dear Sir/ Madam:
I am writing regarding your Dunkaccino machine at the WilcoHess location. We visited this store (#4001) on 12/31/13 @ 3:15PM. This is a self-service Dunkin Donuts location. My son attempted to get a Dunkaccino. The instructions on the machine stated that you should push the button to release the liquid but stop when the cup was half way full. He went just past that halfway point when filling his cup before he released the fill button. When the cup began to overflow onto the counter, he panicked, grabbing the cup from the machine and scalding his hand. The salesperson quickly came out to check on us & cleaned up the spill. My son immediately ran his hand under cold water, took Tylenol for the pain & inflammation, & was given an ice pack by the store manager for the drive home. His entire hand up to mid forearm was pink & edematous. Fortunately, he did not blister. He had discomfort for the remainder of the day & a few days later had peeling of the skin as if he had a sunburn.
I felt it necessary to contact you to ensure this does not happen to anyone else. The store employee stated that this has happened before, indicating that this is not an isolated incident.
Safer practices should be put into place. It would make sense if the machine had a button the customer could press based on the cup size. The cup would be placed onto the machine, a button pressed for size, and no further interactions would be required by the consumer until the machine is finished. No gray areas for someone to have to look into the cup for a halfway point or misjudge the level to stop the machine before it overflows. There also seems to be no safety switch to prevent a young child from quickly pressing the button without even having the intent of getting a beverage.
I urge you to look into this hazardous issue. I would appreciate a response with a plan on what will be done to keep this from reoccurring. I look forward to hearing from you.
- Where
- White Pine, Tennessee: Other Public Property/
Office - Who was involved
- Age 16, Male
- The reporter’s relation to them
- My Child
- As this report names them
- made or sold by DUNKIN DONUTS
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.