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Capresso electric coffee makers and teapots

10 reports to CPSC, the latest made Dec 15, 2022. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 10reports to CPSC
  • Dec 15, 2022the latest report was made
  • Mar 28, 2012the earliest
  • 3with the company’s comments
Brand
Capresso
Maker
Jura Capresso IncMakers, importers or sellers, as the reports name them
Product
Electric coffee makers and teapotsCPSC’s product type: Electric Coffee Makers or Teapots (code 217), in Kitchen: Appliances
Other ways the reports write the brand (2)

“Capresso 260 Perfect Tea” and “Capresso, model 259-3”

By month

1 report from January 2022 to December 2022; the most in December 2022, 1. 9 earlier reports, since March 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
December 20221
December 20191
December 20171
February 20151
January 20151
December 20141
September 20141
August 20141
July 20141
March 20121

How badly anyone was hurt

  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 1 CPSC: Injury, Level of care not known
  • No one hurt 8 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Dec 15, 2022, sent to the company Dec 20, 2022, published by CPSC Jan 5, 2023

    The product, in the report: Capresso coffee maker

    Within about 1 year during normal daily use, the spring inside the drip basket mechanism deteriorated and fragmented. Segments fell into the underlying coffee pot. Ultimately, a fragment was poured into my coffee cup and I almost drank it. No injury--but I could have swallowed it. It had sharp ends. I have pictures of the metal fragments. On 12/15/2022, I notified the manufacturer: Jura Inc. Product: Capresso. Model #426. Their customer service number to whom I reported my safety complaint: 800.767.3554. Their agent offered to send me a free replacement basket and forward my safety notification “up their chain of command.” They declined to want my photos of the broken metal fragment.

    Model
    Model No. 426
    UPC
    none
    Serial number
    none
    Where
    Los Angeles, California: Home/Apartment/Condominium
    Who was involved
    Age 76, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Capresso, made or sold by Jura Capresso Inc
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Dec 5, 2019, sent to the company Dec 31, 2019, published by CPSC Jan 14, 2020

    The product, in the report: electric water kettle

    (11/25/2019) The consumer stated that she had used the kettle to make tea and was getting ready to leave the house. She heard a click and saw a light on the handle. The water kettle had come back on by itself.

    This happened multiple times not just once.

    (12-05-2019) The consumer contacted the firm and was advised that, according to the manual, the product should be unplugged after each use because a power surge will cause the product to turn itself on.

    The consumer stated that this is a safety concern because the information referencing the power surge is not included in the manual.

    Model
    240.03
    Bought from
    William Sonoma, Maryland
    Bought
    Sep 7, 2019, about then
    Where
    Phoenix, Maryland: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Capresso, made or sold by Jura Capresso Inc
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Dec 27, 2017, sent to the company Mar 21, 2018, published by CPSC Apr 5, 2018

    The product, in the report: Capresso Iced Tea Maker Black 624.01

    I was filling the pitcher of my iced tea maker with ice from my refrigerator door and noticed ice falling to the floor. When I looked at the bottom of the pitcher, I noticed that an ice cube had broken through the glass, and glass shards were all over the floor. I put the broken container in the sink and quickly cleaned up the glass before anyone was able to walk into the kitchen. No injuries were sustained.

    I am writing because my husband and I are concerned about the glass pitcher on this item. This pitcher was not used outside of the manufacturer warnings and should not have broken with normal use. Upon the first use, my husband and I were both surprised that the glass used on the pitcher was so thin - especially on the bottom. However we (wrongly) assumed that because this iced tea maker was more costly than others on the web site, the glass must be stronger or of better quality.

    We do not feel that an ice cube falling from a dispenser should have enough impact to crack or break through glass. While no injuries were sustained with this incident, an injury could have easily occurred. Since I did not hear the glass break, I could have easily stepped on broken glass. I also could have easily cut myself on the bottom of the pitcher or while cleaning up the shards from the floor. In addition, if a consumer happened to crack the glass with an ice cube, then continue to make tea (which adds hot water to the pitcher while it brews), the pitcher could easily shatter. I do not believe the pitcher is tempered, which is a larger concern if children or pets are around when the pitcher breaks.

    Model
    Model #624.01
    UPC
    794151402348
    Bought from
    Target
    Bought
    Oct 15, 2017, about then
    Where
    WATAUGA, Texas: Home/Apartment/Condominium
    Who was involved
    Age 36, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Capresso, made or sold by Jura Capresso Inc
    How badly, in CPSC’s words
    Incident, No Injury
  4. Hurt, no treatment

    Made Feb 6, 2015, sent to the company Feb 18, 2015, published by CPSC Mar 4, 2015

    The product, in the report: Jura-Capresso tea kettle, kettle model no. 260

    Heated water in Capresso electric tea kettle (Model 260) as usual (glass carafe with plastic handle, separate electric base). While pouring near-boiling water from the kettle, the top of the handle suddenly separated from the glass carafe and the glass portion of the carafe began to fall. Caught falling portion of kettle near spout. Bottom portion of handle also separated from carafe. Burn treated at home.

    Contacted manufacturer regarding safety concern and subject of recall; informed that this model was not subject to recall, was discontinued, and out of warranty. Offered purchase of replacement at discount.

    Model
    260
    Bought from
    Gift
    Where
    Redwood City, California: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Capresso, made or sold by Jura Capresso Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  5. No one hurt

    Made Jan 6, 2015, sent to the company Feb 2, 2015, published by CPSC Feb 17, 2015

    The product, in the report: Coffeemaker

    Caller stated that the capresso machine spontaneously turns on by itself. The caller stated that since purchase she has had 4 replacements and they displayed the same problem. She has had these replacements within a year. The machine has to be unplugged to prevent this incident from occurring. She stated that the heating plate has a failure as well.

    (12/2014) She contacted the company and they informed her that they were not aware of these problems.

    Caller feels that this product is a safety hazard and should be reported.

    Model
    494
    Serial number
    unknown
    Bought from
    Chef central, New York
    Bought
    Aug 3, 2013, about then
    Where
    Pleasantville, New York: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Capresso, made or sold by Jura Capresso Inc
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Dec 16, 2014, sent to the company Dec 24, 2014, published by CPSC Jan 12, 2015

    The product, in the report: This is a grind and brew Capresso coffeemaker

    When I filled The Capresso coffee maker carafe to the 10 cup level the top of the handle disengaged from the glass carafe. This could easily cause hot coffee to spill or the handle could disengage completely.

    Model
    464
    UPC
    3727114066
    Serial number
    E186885
    Bought from
    Amazon, New Jersey
    Bought
    Dec 1, 2014
    Where
    Des Plaines, Illinois: Unspecified
    Who was involved
    Age 67, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Capresso, made or sold by Jura Capresso Inc
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Sep 1, 2014, sent to the company Sep 9, 2014, published by CPSC Sep 23, 2014

    The product, in the report: Capresso 260 PerfectTea 48 ounce Glass Kettle

    The shut-off feature on my Capresso PerfectTea 48 ounce Glass Kettle has stopped working creating a fire hazard.

    Model
    260
    Serial number
    5034
    Bought from
    Hayneedle
    Where
    Lexington Park, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Capresso 260 Perfect Tea, made or sold by Jura Capresso Inc
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Aug 30, 2014, sent to the company Sep 9, 2014, published by CPSC Sep 23, 2014

    The product, in the report: Capresso electric kettle, model 259-3

    While holding the handle of my Capresso electric kettle, model 259-3, to pour water in my teapot after it reached its boiling point, it came unglued from the kettle itself. I was lucky enough that I did not incur any injury, but it was a close call!

    Model
    259-3
    Bought from
    Bed, Bath & Beyond
    Bought
    Aug 5, 2012, about then
    Where
    Huntington Beach, United States: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Capresso, model 259-3, made or sold by Jura Capresso Inc
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Jul 21, 2014, sent to the company Jul 29, 2014, published by CPSC Aug 12, 2014

    The product, in the report: Capresso Kettle model 259

    Handle began to separate from the kettle when I was pouring boiling water. I stopped using before sustaining injury. The problem appears to be identical to a previous recall of the same Capresso kettle, but with a model designation one digit older. i.e. 258.03 and 258.04 were recalled. I have model 259.

    Serial number
    5109ee (or ef?)?
    Bought from
    The Happy Cook, Virginia
    Bought
    Jul 1, 2010, about then
    Where
    Charlottesville, Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Capresso, made or sold by Jura Capresso Inc
    How badly, in CPSC’s words
    Incident, No Injury
  10. Hurt, care not known

    Made Mar 28, 2012, sent to the company Apr 5, 2012, published by CPSC Apr 19, 2012

    The product, in the report: Capresso PerfecTea, (Model #260) Clear glass keettle. Black base. 48 oz (6 cup) capacity 5 Temperature Settings Fast, quiet boil Safety auto shut-off Concealed heating element covered in stainless-steel Durable and scratch resistant glass Slip free, textured underside handle Illuminated power switch, automatically turns off upon desired temperature. Ounce and cup markings for easy filling. Cool-touch handle and drip free pouring design.

    I received from my son GIFT a nice Capresso Model # 260 that handle came off and burned my hand. I’ve had it for about less then one year.

    I loved it until then. I was researching online to see if I can replace the water kettle on line and I came across the WATER KETTLES REPORT RECALLED Base Model 256/258.

    I believe this is the same problem. The handle came off after using the kettle. I never over filled the kettle, above the line. Husband doesn’t drink much hot items, so I was mostly using this. So no mishandle here.

    My oldest that I received the gift from doesn’t reside at this address. I believed that he purchase this item at Kitchen Kabootle here in Hillsboro, OR

    Capresso PerfecTea, (Model #260)

    Model
    M#260 Water Kettle & Frother > PerfecTea PerfecTea Cordless
    Bought from
    Kitchen Kabootles
    Bought
    May 13, 2011, about then
    Where
    Hillsboro, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Capresso, made or sold by Jura Capresso Inc
    How badly, in CPSC’s words
    Injury, Level of care not known

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Electric coffee makers and teapots

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