Oster countertop and toaster ovens

87 reports to CPSC, the latest made Mar 9, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

87reports to CPSC
Mar 9, 2026the latest report was made
Jun 9, 2011the earliest
83with the company’s comments

Brand: Oster
Maker: Sunbeam Products, Inc. d/b/a Jarden Consumer SolutionsMakers, importers or sellers, as the reports name them
Product: Countertop and toaster ovensElectric, including broilersCPSC’s product type: Electric Counter-top Ovens, Broilers or Toaster Ovens (code 216), in Kitchen: Appliances

Other ways the reports write the brand (10)

“OSTER SUNBEAM”, “Oster Extra-Large Countertop Oven”, “Oster Model #TSSTTVVG01”, “Oster Toaster Oven”, “Oster Toaster Oven Model TSSTTVSK01”, “Oster. Sunbeam.”, “Oster/6058-126-001”, “Oster/Sunbeam”, “Oster®” and “oster model TSSTTVMNDG”

By month

10 reports from April 2025 to March 2026; the most in October 2025, 3. 77 earlier reports, since June 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
March 2026	1
January 2026	1
December 2025	1
November 2025	1
October 2025	3
September 2025	1
June 2025	2
January 2025	1
March 2023	1
September 2022	1
May 2022	1
December 2021	2
June 2021	2
May 2021	1
March 2021	1
September 2020	1
May 2020	2
February 2020	1
October 2019	2
August 2019	1
May 2019	2
March 2019	2
February 2019	1
November 2018	1
August 2018	1
May 2018	1
April 2018	2
March 2018	2
January 2018	1
December 2017	4
November 2017	1
September 2017	2
August 2017	2
July 2017	3
May 2017	1
November 2016	2
July 2016	3
June 2016	1
March 2016	1
February 2016	1
September 2015	1
April 2015	1
January 2015	1
December 2014	3
November 2014	1
August 2014	1
December 2013	1
March 2013	1
February 2013	2
December 2012	3
October 2012	1
August 2012	1
July 2012	1
June 2012	1
January 2012	1
December 2011	2
October 2011	1
August 2011	1
June 2011	2

How badly anyone was hurt

Seen by a doctor or nurse 4 CPSC: Injury, Seen by Medical Professional
First aid 16 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 6 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 3 CPSC: Injury, Level of care not known
No one hurt 55 CPSC: Incident, No Injury
No incident, no one hurt 2 CPSC: No Incident, No Injury
Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

First aid
Made Mar 9, 2026, sent to the company Mar 11, 2026, published by CPSC Mar 25, 2026

The product, in the report: Oster French door countertop oven Tell her stainless steel two glass doors

This is the second time there’s been a burn a pretty bad one this time it was my daughter she was cooking a pizza The door’s supposed to stay open but it’s slam shot when she was checking the pizza and it pushed her hand against the door . We were cooking the pizza in the kitchen and it is a Oster French door countertop oven

Model
TSSTTVGMDG
Bought from
Qvc
Bought
Mar 2, 2023, about then
Where
Silver Springs, Nevada: Home/Apartment/Condominium
Who was involved
Age 30, Female
The reporter’s relation to them
My Child
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(8/3/2026) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated March 11, 2026, providing consumer complaint information concerning an incident reportedly associated with a counter-top oven sold by Sunbeam Products, Inc. (“Sunbeam”).
The product described in Consumer Product Incident Report #20260309-0E161-2147322850, was previously recalled by Sunbeam Products because the oven’s doors can unexpectedly close, posing a burn hazard to consumers. The recall was issued on September 25, 2025, by U.S. CPSC Recall Notice #25-475.

CPSC report 20260309-0E161-2147322850. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jan 26, 2026, sent to the company Jan 28, 2026, published by CPSC Feb 13, 2026

The product, in the report: oster -sunbeam Model TSSTTVFDDAF Countertop oven

We have a recalled item from Oster - while they are aware and notified via press in Sept 2025 about the recall. They still have not fixed the issue. I signed up for the part to be installed. Still nothing as of today. I have called them and told it is a delay in the part. It’s been 5 months and all they can say is don’t use the oven. This is a almost daily use appliance in our home. We stopped using it for several months. We have suffered smalls burns from the item and last week my husband had the doors close on him again - and in the process the tray he was pulling out fell when he jerked burning his stomach - about 3 inches across. Yes - we were told not to use it via the press - voluntary recall - but no remedy in sight. 5 months for a product to sit idle is a long time with a known issue and no remedy in sight. I called today and notified them about the burn - they did not ask for any info - just said I am sorry and we have you on the list to send a part when they come in. I signed up for the part on Sept 26, 2025 and in the email it said the part would begin expected shipping in November.

Model
TSSTTVFDDAF
UPC
n/a
Serial number
n/a
Bought from
Amazon
Bought
Feb 17, 2023
Where
Ewa Beach, HI 96706, Hawaii: Home/Apartment/Condominium
Who was involved
Age 48, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Oster/Sunbeam, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(3/9/2026) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated January 28, 2026, providing consumer complaint information concerning an incident reportedly associated with a counter-top oven sold by Sunbeam Products, Inc. (“Sunbeam”).
The product described in Consumer Product Incident Report #2026-0126-05355-2147324192, was previously recalled by Sunbeam Products because the oven’s doors can unexpectedly close, posing a burn hazard to consumers. The recall was issued on September 25, 2025, by U.S. CPSC Recall Notice #25-475.

CPSC report 20260126-05355-2147324192. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 27, 2025, sent to the company Dec 31, 2025, published by CPSC Jan 15, 2026

The product, in the report: red electric turkey roaster

When lifting the inner roaster pan from the electric roaster appliance the sharp edges lacerate fingers. The entire outer edge of the inner pan has very sharp edges around the entire top.

Model
CKSTRS18-RHD-W
Bought from
Walmart
Bought
Oct 28, 2020, about then
Where
Elkins, Arkansas: Home/Apartment/Condominium
Who was involved
Age 67, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20251227-7598B-2147325152. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 10, 2025, sent to the company Nov 18, 2025, published by CPSC Dec 3, 2025

The product, in the report: Oster toaster - roaster oven purchased from QVC

Doors closing while removing hot items out of oven resulting in burns on hands.

Model
TSTTVFDDAFBKGRL035
Bought from
QVC
Bought
Dec 21, 2023
Where
Phoenix, Arizona: Home/Apartment/Condominium
Who was involved
Age 70, Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/22/2025) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: (CORRECTION OF BUSINESS NOTIFICATION DATE) We are in receipt of your notification dated November 18, 2025, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
The product described in Consumer Product Incident Report #20251110-9D18E-2147326454, was previously recalled by Sunbeam Products because the oven’s doors can unexpectedly close, posing a burn hazard to consumers. The recall was issued on September 25, 2025, by U.S. CPSC Recall Notice #25-475.

CPSC report 20251110-9D18E-2147326454. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 19, 2025, sent to the company Nov 13, 2025, published by CPSC Nov 28, 2025

The product, in the report: Countertop oven

Plug overheated and melted while using the product in it’s air fryer mode set to 375 degrees for approximately 30 minutes. I first noticed that the plug appeared to be misaligned in the socket so I reached to make sure it was fully plugged in, as it did appear to be flush to the wall just not in proper alignment. I immediately felt that the plug was fully pressed against the wall, but was hot to the touch and offered very little resistance to side loads. Thermal imaging then measured the surface temperature of the plug or wire at 171 degrees F. After allowing it to cool, it was apparent that the plug itself had melted and allowed the contacts to float around. The outlet looks like [REDACTED] and appeared absolutely fine. The circuit breaker passed a GFCI test, immediately tripping the circuit when the test button was pressed. Wall mains measured at 117 volts.

Model
TSSTTVFDDAF
Where
Westford, Massachusetts: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/2/2025) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated November 13, 2025, providing information concerning a counter top oven with a Sunbeam Products, Inc. (“Sunbeam”) brand logo.
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20251019-B76FE-2147326967, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20251019-B76FE-2147326967. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 13, 2025, sent to the company Oct 29, 2025, published by CPSC Nov 26, 2025

The product, in the report: Oster French Door Counter Top Oven

had door close unexpectedly many times

Model
TSSTTVFDDG
Where
LAVEEN, Arizona: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand OSTER SUNBEAM, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/19/2025) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated October 29, 2025, providing consumer complaint information concerning an incident reportedly associated with a counter-top oven sold by Sunbeam Products, Inc. (“Sunbeam”).
The product described in Consumer Product Incident Report #20251013-D9EB6-2147327132, was previously recalled by Sunbeam Products because the oven’s doors can unexpectedly close, posing a burn hazard to consumers. The recall was issued on September 25, 2025, by U.S. CPSC Recall Notice #25-475.

CPSC report 20251013-D9EB6-2147327132. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Oct 8, 2025, sent to the company Oct 29, 2025, published by CPSC Nov 26, 2025

The product, in the report: item number 1234400. color silver. two french door.

I burned my hands, spilled all of food several times this product is not save in my house.

Model
TSSTTVFDDG Oster French Door counter Top Oven
Serial number
1234400
Bought from
COSTCO
Bought
Oct 21, 2021
Where
Puerto Rico: Home/Apartment/Condominium
Who was involved
Age 65, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Oster. Sunbeam., made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/19/2025) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated October 29, 2025, providing consumer complaint information concerning an incident reportedly associated with a counter-top oven sold by Sunbeam Products, Inc. (“Sunbeam”).
The product described in Consumer Product Incident Report # 20251008-C271D-2147327221, was previously recalled by Sunbeam Products because the oven’s doors can unexpectedly close, posing a burn hazard to consumers. The recall was issued on September 25, 2025, by U.S. CPSC Recall Notice #25-475.

CPSC report 20251008-C271D-2147327221. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Sep 30, 2025, sent to the company Oct 23, 2025, published by CPSC Nov 26, 2025

The product, in the report: Oster countertop oven

Burn arm with counter top oven, reached in to grab food and the glass door closed on my inner right arm . Doors defective.

Model
TSSTTVFDDG
Bought from
Costco
Where
Waterbury, Connecticut: Home/Apartment/Condominium
Who was involved
Age 53, Female
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(12/22/2025) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated October 23, 2025, providing consumer complaint information concerning an incident reportedly associated with a counter-top oven sold by Sunbeam Products, Inc. (“Sunbeam”).
The product described in Consumer Product Incident Report #20250930-6D5CB-2147327417, was previously recalled by Sunbeam Products because the oven’s doors can unexpectedly close, posing a burn hazard to consumers. The recall was issued on September 25, 2025, by U.S. CPSC Recall Notice #25-475.

CPSC report 20250930-6D5CB-2147327417. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 18, 2025, sent to the company Jun 26, 2025, published by CPSC Jul 11, 2025

The product, in the report: Toaster oven

The toaster oven caught on fire in the electrical panel portion

Model
tssttvdfl1gp
Bought from
Costco, Michigan
Where
Okemos, Michigan: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/17/2025) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated June 26, 2025, providing information concerning a toaster oven with a Sunbeam Products, Inc. (“Sunbeam”) brand logo.
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20250618-F48C3-2147330351, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20250618-F4BC3-2147330351. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 16, 2025, sent to the company Jun 20, 2025, published by CPSC Jul 7, 2025

The product, in the report: Oster xl 11-in-1 digital French door air fry oven with grill / black

Oster xl 11-in-1 digital French door air fry oven with grill. This is my second unit. The first unit I had to throw away because the electrical cord overheated when I put the unit on Air Fry. The plug started to smoke, and the cord started to melt so I pulled it from the outlet. I will now have to toss the second unit because the electrical cord gets so hot when on air fry that you can not hold you hand on it. I had an electrician look at and he said the unit has the wrong cord. Because of the amps it should have a three wire cord and not a two. The date below is when the first unit got to hot.

Model
TSSTTVFDDAFBK-GRL-035
Bought from
QVC
Where
North Port, Florida: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20250616-B1F2C-2147330425. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 15, 2025, sent to the company Jan 28, 2025, published by CPSC Feb 11, 2025

The product, in the report: Toaster oven

I was baking food in my Oster toaster oven. A fire started when my hot pad touched the heating element at the toaster ovens floor.. The shelf is so hard to pull out that I had to get a good grip on it. That was complicated by the fact that all but the oven door handle was hot. In wrapping the hot pad around the shelf, it touched the element and started a fire. Model #TSSTTVMNDG. No injuries.

Model
TSSTTVMNDG
UPC
Done see
Serial number
Dont see
Bought from
Walmart
Bought
Dec 12, 2023
Where
United States: Home/Apartment/Condominium
Who was involved
Age 64, Female
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20250115-D67BB-2147333897. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 20, 2023, sent to the company Mar 31, 2023, published by CPSC Apr 14, 2023

The product, in the report: Oster TSSTTVCG02 Oster 6 Slice Convection Toaster Oven with Integrated Broil Rack, Brushed Stainless Steel

Oster TSSTTVCG02 Oster 6 Slice Convection Toaster Oven with Integrated Broil Rack, Brushed Stainless Steel. The oven’s mechanical timer dial (lower right knob) is turned clockwise/ right to set for up to 60 minutes, ticking as it turns back to zero/Off position. Or the dial can be turned counter-clockwise/left to “Stay On”. The timer has failed so that the dial keeps turning counter clockwise from any set time, right past zero/off, in to the “Stay On” position. If manually turned counterclockwise to Off, it no longer stays there and remains off, instead begins to turn toward the “Stay On” setting. Like other posters with similar models, I first thought this was my error until I observed and tested. The oven can stay on past set time, indefinitely, and can turn itself on without residents knowing about it. The indicator light is off unless heating to set temperature, so user may not know the oven is not actually off. This is a fire and smoke hazard in addition to ruining food and wasting electricity. In prior reports for similar models the maker has stated this is not a defect or hazardous. It clearly is a design flaw and an untended hot countertop oven is hazardous. The oven should have a failsafe against the timer dial moving from or past the Off position on it’s own.

Model
TSSTTVCG02
Serial number
PN 162130
Where
Kent, Washington: Home/Apartment/Condominium
Who was involved
Age 55, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/18/2023) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated March 31, 2023, providing consumer complaint information concerning an incident reportedly associated with a convection toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20230320-DA641-2147348603, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20230320-DA641-2147348603. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Sep 10, 2022, sent to the company Sep 14, 2022, published by CPSC Sep 28, 2022

The product, in the report: Oster brushed steel convection counter top oven. Approx. 18”W X 10”H X 12”D

My wife was cooking cube steak in this counter top oven and went to close the oven ‘s door, which has no stops so it was resting on the counter top, her hand slipped and contacted the metal surround on the oven door. She experienced 1st degree burns on her left thumb, web space, and index finger. In my opinion, the entire oven is unsafe due to poor design in that there few areas on this oven that don’t get very hot when in operation. An elderly person, a child, or a disabled person could easily be severely burned by touching this product. There seems to be little, if any, insulation surrounding this product as all surfaces get very hot during operation.

Model
TSSTTVCG04
UPC
34264 48435
Bought from
Costco
Bought
Aug 10, 2020, about then
Where
Oviedo, Florida: Home/Apartment/Condominium
Who was involved
Age 70, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(9/21/2022) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated September 14, 2022, providing consumer complaint information concerning an incident reportedly associated with a counter top oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20220910-11A9D-2147353922, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20220910-11A9D-2147353922. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made May 13, 2022, sent to the company May 18, 2022, published by CPSC Jun 2, 2022

The product, in the report: Oster French Door Toaster Oven with Convection Model # TSSTTVFDXL-CH Date Code M351 Silver in color

I was making toast in my Oster French Door Convection Toaster Oven (Model #TSSTTVFDXL-CH). When I turned to put butter on my toast, the door to the oven exploded all over the kitchen and dining room.

Model
Model TSSTTVFDXL-CH
UPC
003426449817
Bought from
Wal-Mart
Bought
Apr 7, 2020
Where
NEW SMYRNA BEACH, Florida: Home/Apartment/Condominium
Who was involved
Age 58, Female
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(6/2/2022) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated May 18, 2022, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20220513-7E46F-2147356207, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20220513-7E46F-2147356207. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Dec 31, 2021, sent to the company Jan 5, 2022, published by CPSC Jan 20, 2022

The product, in the report: Oster counter-top toaster oven

I was running my Oster toaster oven in Bake mode and inadvertently brushed my arm against a corner of the oven, causing a burn.

Model
TSSTTVMNDG
Serial number
3105816
Where
Sunnyvale, California: Home/Apartment/Condominium
Who was involved
Age 45, Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(1/10/2022) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated January 5, 2022, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20211231-782C2-2147358229, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20211231-782C2-2147358229. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 8, 2021, sent to the company Dec 16, 2021, published by CPSC Jan 3, 2022

The product, in the report: Brand new Oster Digital Air Fryer Oven with RapidCrisp, Stainless Steel, 12-Function Countertop Oven with Convection model TSSTTVDAF1 Material Number: 2108867 Model TSSTTVDAF1

Brand new Oster Digital Air Fryer Oven with RapidCrisp, Stainless Steel, 12-Function Countertop Oven with Convection model TSSTTVDAF1 Material Number: 2108867. Took out of the box today (8 Dec 2021), when plugged in and turned off the oven initialized several times ( went from all lights off to just needing to hit the “start” button to air fry at 400F for 25 minutes) on its own without any human intervention. While set to bake at 350F it repeatedly switched to air frying at 450F without any human intervention. Several times it was completely unresponsive to the buttons on the front and had to be unplugged to “reset” it. Metal around button panel was hot enough to be uncomfortable to touch for more than a couple seconds.

Model
TSSTTVDAF1
Bought from
Amazon.com
Bought
Nov 29, 2021
Where
Palmyra, New York: Home/Apartment/Condominium
Who was involved
Age 36, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/19/2022) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated December 16, 2021, providing consumer complaint information concerning an incident reportedly associated with an air fryer oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20211208-24F25-2147358501, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death. Sunbeam will continue to investigate and provide additional information to the Commission as necessary.

CPSC report 20211208-24F25-2147358501. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 15, 2021, sent to the company Jun 17, 2021, published by CPSC Jul 2, 2021

The product, in the report: Oster Toaster Oven #TSSTTVSK01

Oster Toaster oven does not shut off. It stays on until the unit is unplugged. Model #TSSTTVSK01. I set the timer for 30 minutes and forgot about it. When I checked two hours later, the oven was still on! Huge fire hazard! There is no “off” switch. I’m tossing this in the trash, but I wanted to report it so others avoid injury or fire.

Model
TSSTTVSKO1
UPC
---
Serial number
---
Where
EDINA, Minnesota: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/14/2021) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated June 17, 2021, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20210615-A911B-2147363497, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20210615-A911B-2147363497. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Jun 11, 2021, sent to the company Jun 15, 2021, published by CPSC Jun 30, 2021

The product, in the report: Oster Extra Large Countertop Oven Model TSSTTVDGXL UPC 0 34264 47102 3 NW: 10.2 KGS GW: 13.7 KGS Measurement: L 61.2 cm / W 54.1 cm / H 41 cm Made in China Lot 103 Date Code: N335JN P.O. Number 4503585248 Stainless steel, digital, and has turbo convection heat technology. Manufactured date not provided on packaging.

The purpose of this letter is to notify you of a serious safety issue with the Oster Extra Large Countertop Oven (Model TSSTTVDGXL) and to request compensation for a recent loss. On May 7, 2021 we purchased the Countertop Oven at Target in Malvern, PA. Approximately two weeks later, on May 23, the glass door on the oven spontaneously exploded with small pieces of hot glass shooting across our kitchen while two children played nearby. The glass pieces were so hot that they leapt and popped across the floor for nearly fifteen minutes. This event occurred after I cooked asparagus in the oven at for a short period, turned off the oven, and unplugged the power cord from the outlet. There were no signs of chips, cracks, or other damage when the oven was purchased. We seek (1) compensation from Sunbeam Products, Inc. in the amount of the cost of the oven, which was $127.19 ($119.99 plus 6% PA sales tax) plus return shipping costs, and (2) an investigation into the manufacturing process of the glass oven door to protect other consumers. Respectfully,
[REDACTED]

Model
Model TSSTTVDGXL
UPC
0 34264 47102 3
Serial number
Not identified on product or packaging
Bought from
Target in Malvern, PA
Bought
May 7, 2021
Where
West Chester, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 10, Female
The reporter’s relation to them
My Child
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(7/14/2021) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated June 15, 2021, providing consumer complaint information concerning an incident reportedly associated with a countertop oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20210611-19B15-2147363579, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20210611-19B15-2147363579. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 17, 2021, sent to the company Jun 15, 2021, published by CPSC Jun 30, 2021

The product, in the report: counter top toaster

In May 2021, the toaster oven started turning on by itself.
There is a knob on the bottom left of the toaster, which can operate the toast (timer) feature or activate the bake (continuously on) feature.
When the knob is turned to the left, that’s the toast feature. Sometimes, when the toast feature is finished, the knob will keep turning and switch to the “on” or “bake/cook” setting. This started happening last week and has occurred multiple times, but the consumer has been in the kitchen and was able to turn it off.
5/17/2021: The consumer called the manufacturer to report this problem, but their phone system indicated that they were short staffed due to Covid and referred him to another extension in the system. That 2nd extension, referred him to their website.

Model
TSSTTVDFL2
Bought from
Walmart, Virginia
Bought
Jul 1, 2020, about then
Where
Petersburg, Virginia: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/14/2021) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated June 15, 2021, providing consumer complaint information concerning an incident reportedly associated with a countertop toaster sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20210517-88688-3287990, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20210517-88688-3287990. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 10, 2021, sent to the company Mar 19, 2021, published by CPSC Apr 2, 2021

The product, in the report: counter top toaster oven

When timer is manually rotated to “off” with power lamp off, timer will spontaneously rotate to “on” and power lamp illuminates. This defect is repeatable. Product was found “on” after several hours, we were not at home. Product had been used to cook dinner. No damage, no injuries.

Model
TSSTTVFDXL
Bought from
BED BATH AND BEYOND, Florida
Bought
Oct 10, 2018, about then
Where
Sarasota, Florida: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/31/2021) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated March 19, 2021, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20210310-7EE47-2147365429, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20210310-7EE47-2147365429. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 10, 2020, sent to the company Oct 7, 2020, published by CPSC Nov 10, 2020

The product, in the report: Oster Extra Large Toaster Oven, Model # TSSTTVXXLL/ stainless steel

This toaster oven has had many reports of a timer that after counting down to zero, turns itself on again, causing a possible fire hazard or possible injury to a consumer. I had this particular issue with this unit, and even after the warranty had expired, the company sent me a new unit. Unfortunately, after some time, I had the exact same problem with the replacement unit.

Model
Model # TSSTTVXXLL
Bought from
Sam’s Club, Florida
Bought
Sep 1, 2017, about then
Where
Vero Beach, Florida: Home/Apartment/Condominium
Who was involved
Age 69, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20200910-71581-2147369900. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 19, 2020, sent to the company May 27, 2020, published by CPSC Jun 10, 2020

The product, in the report: This was an Oster XL stainless steel counter top electric oven.

I was baking French fries at 400 degrees for approximately 16minutes. I had just gotten plates off the shelf close to/under the counter the oven was sitting on. I had just stepped away to place the plates on the table when I heard the counter top oven door “explode”. I turned to see glass falling and the handle laying across the floor. Glass shattered everywhere as far as 6 feet away from the front of the oven. Thankfully no one was standing in the vicinity of the oven and glass.

Model
TSSTTVDGXL
UPC
034264471023
Bought from
Target
Bought
Apr 13, 2020
Where
Fort Thomas, Kentucky: Home/Apartment/Condominium
Who was involved
Age 40, Female
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/12/2020) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated May 27, 2020, providing consumer complaint information concerning an incident reportedly associated with an electric oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20200519-EFCDB-2147372282, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20200519-EFCDB-2147372282. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made May 18, 2020, sent to the company May 28, 2020, published by CPSC Jun 11, 2020

The product, in the report: Oster counter oven

Toaster oven started by itself. It was unplugged then used. It would not turn off and heat escalated. The wall plug was burning hot when unplugged.

Model
TssttvxxLL
UPC
1026
Serial number
3105816
Where
Panama City, Florida: Home/Apartment/Condominium
Who was involved
Age 47, Female
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(6/12/2020) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated May 28, 2020, providing consumer complaint information concerning an incident reportedly associated with a counter-top oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20200518-1109A-2147372288, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20200518-1109A-2147372288. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 21, 2020, sent to the company Mar 11, 2020, published by CPSC Mar 25, 2020

The product, in the report: Oster countertop oven Model TSSTTVVG01

The countertop oven doesn’t have a lock on the oven rack. This is dangerous because it slides out so easily and hot food can spill & the hot rack can burn. Other models I have used do have a mechanism that restricts the rack from flying out of the oven.

Model
TSSTTVVG01
Serial number
142180
Bought from
PX
Bought
Jan 22, 2020, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/30/2020) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated March 11, 2020, providing consumer complaint information concerning an incident reportedly associated with a countertop oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20200221-D2D5F-2147374707, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20200221-D2D5F-2147374707. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 30, 2019, sent to the company Nov 19, 2019, published by CPSC Dec 4, 2019

The product, in the report: countertop toaster oven

When the baking rack is pulled out halfway it falls to a steep inline causing any pan or baking dish to slide down and out of the oven causing a possible burn situation. Either the rack is too thin or the slide grooves on the sides are too wide. I have almost burnt myself more than once.

Model
TSSTTVMNDG
Serial number
g0218X0119
Where
BROWNSTWN TWP, Michigan: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand oster model TSSTTVMNDG, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/26/2019) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated November 19, 2019, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20191030-8791A-2147376859, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20191030-8791A-2147376859. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 24, 2019, sent to the company Dec 16, 2019, published by CPSC Jan 1, 2020

The product, in the report: Toaster oven

Caller is reporting that his toaster oven timer is faulty and does not operate properly causing food contents to burn. Caller believes that this failure could cause a fire. Caller stated that the heating element stays on when the timer stops. Most recent incident caused his pastrami to burn.
Caller stated that this incident has been ongoing for a year. He stated that he tried to contact the company but was not able to speak to anyone.
Caller feels that this unit is a fire hazard and should be reported.

Model
TSSTTV001
Bought from
Target, New York
Bought
Jun 16, 2018, about then
Where
Scottsville, New York: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/15/2020) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated December 16, 2019, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20191024-92393-1913948, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20191024-92393-1913948. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 15, 2019, sent to the company Aug 23, 2019, published by CPSC Sep 9, 2019

The product, in the report: Oster Countertop Oven Model | TSSTTVCG03

This morning, my brother was heating some left over food in our 2 year old Oster countertop oven and halfway through the 20 minutes heating process we heard a loud boom in the kitchen. When we ran over, we discovered the glass door had shattered outwardly and the door handle had landed some 3+ feet across right into the kitchen sink. It was a good thing that no one had been standing in the kitchen, but we had never heard of exploding oven doors. The glass had shattered into shards all over on the kitchen floor in various directions. I have reached out to Oster and am awaiting a response at this time. It was a very scary and unexpected incident, and I am so thankful that my kids were not around the kitchen when this happened..

Model
TSSTTVCG03
Bought from
Costco, New York
Bought
Jul 26, 2017, about then
Where
Rego Park, New York: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/3/2019) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated August 23, 2019, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report # 20190815-C028F-2147379256, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20190815-C028F-2147379256. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 8, 2019, sent to the company Jun 17, 2019, published by CPSC Jul 2, 2019

The product, in the report: Oster brand Toaster/Oven model #TSSTTVMNDG, 6-slice counter top oven

I purchased an Oster Toaster/Oven, model #TSSTTVMNDG, from Amazon around January 21, 2019. Upon first use several things became evident. When Broil or Bake is selected there is no indication when the oven has reached the desired temperature. The indicator immediately goes to 450 or 350 degrees but the unit is cold and beginning to warm to the desired temperature. There’s no way to tell when to insert the pan to begin cooking. When the desired temperature is reached the unit shuts off unless a time is manually set which must include the time to reach the correct temperature (an estimate) and the approximate time to cook the item which, of course is an unknown factor. The dangerous part of the unit is the rack upon which a pan is set. It’s tapered toward the back of the unit. When pulled out to check the done-ness of the meat, it tilts down unexpectedly toward the open door potentially spilling the contents of the pan on the person using the unit. There’s no support for the tapered part of the rack. I notified Oster about the problems. They sent a replacement with the same problems and I’ve been emailing them since trying to get a return authorization and refund.

Model
TSSTTVMNDG
Bought from
Amazon
Bought
Jan 21, 2019
Where
Columbia, South Carolina: Home/Apartment/Condominium
Who was involved
Age 77, Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/10/2019) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated June 17, 2019, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20190508-A6C42-2147381124, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20190508-A6C42-2147381124. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 1, 2019, sent to the company May 9, 2019, published by CPSC May 23, 2019

The product, in the report: Toaster Oven, Stainless Steel

Oster toaster oven while set on the convection bake mode continued to heat on the highest heat setting, all 4 electrodes powered on, even when the heat setting knob was turned to a much lower heat setting and the mode knob was changed to one of the other 3 modes (Warm, Broil, Toast). The food dish being prepared actually burned on the top of the food being cooked after 10 - 12 minutes on a heat setting of 350 F. In addition, the toaster oven got so hot one of the plastic knobs, the middle heat setting knob, actually melted where the plastic knob attaches to the metal stem, and fell off the toaster oven. It appears to me that there may have been a malfunctioning thermostat allowing the oven to overheat.
The oven continued to heat on full even when the heat mode knob was turned to zero. I was able to turn off the oven by turning the timer knob to zero.
This toaster oven has never been damaged or dropped or exposed to water.
I have unplugged the toaster oven and do not plan on ever utilizing this unit again.
Oster Model 6078-126.

Model
6078-126
Bought from
Costco
Where
Marble Falls, Texas: Home/Apartment/Condominium
Who was involved
Age 67, Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/21/2019) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated May 9, 2019, providing consumer complaint information concerning an incident reportedly associated with a toaster oven by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20190501-914B3-2147381281, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death. The fire source was from outside of the unplugged slow cooker.

CPSC report 20190501-914B3-2147381281. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 24, 2019, sent to the company Apr 3, 2019, published by CPSC Apr 17, 2019

The product, in the report: Oster toaster oven tssttvsk02

Toaster oven came back on by itself after the timer elapsed.

Model
TSSTTVSK02
Bought from
Target
Bought
Dec 1, 2017, about then
Where
Duluth, Georgia: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/1/2019) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated April 17, 2019, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20190324-7990D-2147382013, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20190324-7990D-2147382013. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 1, 2019, sent to the company Mar 11, 2019, published by CPSC Mar 25, 2019

The product, in the report: Oster counter top toaster oven. Model TSSTTVF818, PN 173293

Less than one year old Oster counter top toaster oven. This is a replacement for the similar model that had a problem with getting stuck in the broiler setting. This am while using to bake a potato the plastic handle on the door melted and fell off when I tried to open the door. I had noticed a slight burning odor but was not aware of the source being the toaster. This is a potential fire hazard. Plastic parts mounted against a glass door on the front to front of the toaster. It had not crossed my mind until this happened. Had we not been close this could have potentially started a fire under cabinets if it had gone on much longer.

Model
Model TSSTTVF818
Serial number
G0217X02714
Bought from
Oster
Bought
Oct 10, 2018
Where
St Johns, Florida: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/18/2019) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated March 11, 2019, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20190301-2723B-2147382426, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20190301-2723B-2147382426. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 20, 2019, sent to the company Feb 28, 2019, published by CPSC Mar 15, 2019

The product, in the report: oster toaster oven cream color.

Oster Toaster Oven Model TSSTTVSK01
This toaster oven does not have very well defined off location on the dial. The first time I found the oven on after I thought I turned is off, I assumed I turned the dial too far to the “stay on” position. My son used the toaster oven and later found it on and very hot. Everyone in the household was cautioned about turning the dial too far to the stay on position. Then the toaster was found on two more times long after it was used. The toaster oven is turning itself on from what is labeled “0” (zero) on the timer dial. This is extremely dangerous given how hot the toaster oven gets.

Model
Oster Toaster Oven Model TSSTTVSK01
UPC
NA
Serial number
NA
Bought from
amazon
Bought
May 6, 2018
Where
COLUMBIA, Maryland: Home/Apartment/Condominium
Who was involved
Age 72, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster Toaster Oven Model TSSTTVSK01, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/18/2019) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated February 28, 2019, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20190220-0A0F9-2147382584, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20190220-0A0F9-2147382584. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 17, 2018, sent to the company Feb 13, 2019, published by CPSC Mar 1, 2019

The product, in the report: Oster 6-Slice Countertop Oven Model #TSSTTVSK01

Purchased Oster 6-slice countertop oven (model TSSTTVSK01 on 10/06/2017. On 11/15/2018 we used it with the timer feature and saw the on light go off when we were done. Shortly after, we noticed that the light was on again and the oven had reset itself to “stay on”. We tried again several times to turn it off but each time it reset itself to “stay on”. The only way to keep it turned off is to unplug it. Fortunately we were home and noticed the problem fairly quickly or we likely would have had a fire.

Model
TSSTTVSK01
Bought from
JCPenney, Texas
Bought
Oct 6, 2017
Where
Austin, Texas: Home/Apartment/Condominium
Who was involved
Age 65, Female
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/27/2019) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: (Corrected response) We are in receipt of your notification dated February 13, 2019, providing consumer complaint information concerning an incident reportedly associated with a countertop oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20181117-9314F-2147384300, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20181117-9314F-2147384300. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Aug 23, 2018, sent to the company Aug 31, 2018, published by CPSC Sep 17, 2018

The product, in the report: Oster Model TSSTTVSKBT Toaster Oven; apparent build date of 05 10 (did not receive email back from Oster confirming that the sticker was in fact a date code). It is a 6 slice toaster/convection oven meant to sit on counter. The handle is attached to door glass.

Just after closing the door on my Oster Convection Toaster Oven, I was just to the right of it and the glass door exploded. While the door appears to be tempered glass, the force of the failure sent the metal handle and pieces of glass off of the countertop. There was glass spread over several feet of my kitchen and counter top. I discovered today that pieces had flown into the open peanut butter jar 8 inches to the right of the toaster oven (discovered when I went to make a sandwich). While this toaster oven is about 8 years old, it seems extremely dangerous that it would have such a forceful failure. I first swept up the pieces, then used a sweeper to go over the areas, and finished with a [REDACTED] (wet mop pad). However, I ended up with a very small sliver in my foot later in the day. I used the [REDACTED] 4 more times to ensure that no shards remain. It is disconcerting that not only did the glass fail in such a way, but that it left tiny pieces in addition to the fairly dull larger pieces.

Model
TSSTTVSKBT
Bought from
unknown, Pennsylvania
Bought
Jun 15, 2010
Where
Moon Township, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 56, Female
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(9/19/2018) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated August 31, 2018, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20180823-F2A35-2147385993, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20180823-F2A35-2147385993. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made May 16, 2018, sent to the company May 24, 2018, published by CPSC Jun 8, 2018

The product, in the report: Oster Designed for Life 6-Slice Toaster Oven, Silver Dimensions: 16.65”L x 14.29”W x 9.80”H, Weight: 10.36lb. Watts: 1400W

While grasping the handle and opening the toaster oven-grill with her left hand to remove what she was cooking, my wife received a second degree burn on her finger from the front of the toaster oven door. There are three causes: 1. The handle is too close to the door; 2. As you lower the door with the handle, the metal pole that the handle is attached to rotates, causing your finger to rotate towards the hot door. 3. As there is no insulation on the oven door, it becomes hot enough to cause second degree burns after even a brief touch.

Model
Designed for Life 6-Slice Toaster Oven, Model #TSSTTVDFL2-D
UPC
Unknown
Serial number
None
Bought from
Walmart, California
Bought
Apr 9, 2018, about then
Where
Vacaville, California: Home/Apartment/Condominium
Who was involved
Age 63, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/13/2018) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated May 24, 2018, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20180516-8E03D-2147387925, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20180516-8E03D-2147387925. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Apr 17, 2018, sent to the company Apr 25, 2018, published by CPSC May 9, 2018

The product, in the report: Oster Extra Large Countertop Oven Model TSSTTVXLDG-03

I purchased an Oster Extra Large Countertop Oven Model TSSTTVXLDG-003 a month or two ago I don’t have the receipt). When I remove items after cooking, I must be extra careful not to pull the handle from the top and allow the back of my fingers to hit the door behind the handle. I have received 2 or 3 several burns from trying to open the oven door to remove my cooked food. I feel this is a dangerous condition that needs to be fixed. I have owned three toaster ovens before this one and have never been burned when opening the door to remove food. I did call Oster and they offered to replace the oven, but I had already purchased a replacement from another company. I tried to return it to Walmart, but they wouldn’t take it back since I don’t have the receipt or the box.
Thank you for taking this seriously. I believe this product is unsafe as designed,

Model
TSSTTVXLDG-003
Bought from
Walmart
Bought
Feb 21, 2018
Where
Cathedral City, California: Home/Apartment/Condominium
Who was involved
Age 69, Female
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(6/13/2018) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated April 25, 2018, providing consumer complaint information concerning an incident reportedly associated with a countertop oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20180417-F66E6-2147388555, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20180417-F66E6-2147388555. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 16, 2018, sent to the company Jun 28, 2018, published by CPSC Jul 13, 2018

The product, in the report: Toaster oven

Toaster oven was plugged in but had not been used for a couple of weeks. It came on without timer at some point today and I was only aware because of a smell that smelled like something electrical burning

Model
TSSTTVCG04
Bought from
Costco, Alabama
Bought
Sep 1, 2017, about then
Where
Birmingham, United States: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/1/2018) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated June 28, 2018, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20180416-C5CEB-2147388568, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20180416-C5CEB-2147388568. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 12, 2018, sent to the company Jun 19, 2018, published by CPSC Jul 3, 2018

The product, in the report: Toaster Oven

FIRE HAZARD: Oster Toaster Oven Model TSSTTVDFL2-D We bought this toaster a little over two years ago. Lately after the timer “bings” and shuts off, it mysteriously starts timing again on its own, clicking through to “stay on” (and it turns on again, without shutting off). This is a FIRE HAZARD. I have since read other online reviews that mention the same issue.

Model
TSSTTVDFL2-D
Bought from
Walmart, Alabama
Bought
Mar 10, 2016, about then
Where
Somerville, Alabama: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/11/2018) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated June 19, 2018, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20180312-2177D-2147389345, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death. Sunbeam will conduct further investigation of this reported issue and take necessary action as deemed appropriate.

CPSC report 20180312-2177D-2147389345. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Mar 6, 2018, sent to the company Jun 7, 2018, published by CPSC Jun 21, 2018

The product, in the report: Toaster oven

Consumer stated that underneath the toaster oven there is a razor sharp edge which cause laceration to 3 of his fingers. He stated that he returned the unit to the retailer and they advised him after inspecting it that they would remove it from their shelves. He stated that he received medical attention at urgent care in [REDACTED].
Consumer stated that the edges are probably 6-7 inches long on each side, and that when the rep at the store used an industrial glove to examine it, the unit cut through the gloves. He feels that this toaster oven is a safety hazard and should be reported.

Model
TSSTTVXXLL
Bought from
Sam’s Club, Maryland
Bought
Mar 3, 2018
Where
Rockville, Maryland: Unspecified
Who was involved
Age 56, Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(7/11/2018) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated June 7, 2018, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20180306-C4210-1740515, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20180306-C4210-1740515. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 5, 2018, sent to the company Jan 19, 2018, published by CPSC Feb 5, 2018

The product, in the report: oster countertop oven Model TSSTTVSK02

Hello. I own an approximately 3 year old Oster 6-slice countertop oven, model TSSTTVSK02. During the past 6-9 months, this oven has gone on by itself at least 3 times. One time it was on when we returned from an afternoon out.The last time was about 3-4 weeks ago. I walked into the kitchen, noticed the light was on and it was hot. Walked into living room, asked the wife why it was on and she replied that she had not turned it on. This had previously happened at least twice before so we normally always take the plug out but with the holidays it obviously was still plugged in. Obviously, having an appliance go on, especially a countertop oven heating up to whatever it was previously set at- who knows, 400 degrees- when no one is home is completely unacceptable and a fire hazard. If it happens once, okay, maybe my mistake. Twice, hmmmmm. Third time, whoa, I know I’m not crazy. Our only problem was forgetting to unplug it after the last use. I tried reaching out to Oster, apparently the parent company is Jarden Consumer, on Dec. 19th but have yet to receive any kind of reply. I’m not even looking for a refund or replacement of any kind. Just wanted to warn anybody who will listen that this can be a serious problem. Maybe this is an isolated incident and if so that is good and I will dispose of it properly. But I will be looking forward to your reply to see if this has happened before.

Model
Model TSSTTVSK02
Bought from
Target
Bought
Jan 1, 2014, about then
Where
hoffman estates, Illinois: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/23/2018) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated January 19, 2018, providing consumer complaint information concerning an incident reportedly associated with a countertop oven sold by Sunbeam Products, Inc. (“Sunbeam”). Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report # 20180105-5D034-2147393975, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.
Sunbeam will conduct further investigation of this reported issue and take necessary action as deemed appropriate.

CPSC report 20180105-5D034-2147393975. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 30, 2017, sent to the company Mar 21, 2018, published by CPSC Apr 5, 2018

The product, in the report: Oster Digital Countertop Oven with Convection TSSTTVSK01

Purchased 7 months ago directly from amazon and just two days ago the the dial timer keeps ticking keeps unit on and today started ticking on its own. I went out for a 30minute walk with my dogs and came back the house smelled like burning and that darn unit was smoking hot all on its own. No one used it

Model
TSSTTVDG01
Bought from
Amazon, California
Bought
May 17, 2017
Where
Riverside, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/27/2018) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated March 21, 2018, providing consumer complaint information concerning an incident reportedly associated with a countertop oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20171230-5FFBF-2147394157, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death. Sunbeam will conduct further investigation of this reported issue and take necessary action as deemed appropriate.

CPSC report 20171230-5FFBF-2147394157. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 22, 2017, sent to the company Mar 22, 2018, published by CPSC Apr 5, 2018

The product, in the report: Toaster oven. Oster XL countertop oven TSSTTVXXLL

I have an oster xl toaster oven, model# TSSTTVXXLL, just over a year old. the on/off timer has failed such that the timer keeps going past the off/0 position, (where it should stop in the “off” position) and keeps on going until it gets to the “stay on” position (this takes about 5 minutes) and TURNS ITSELF BACK ON. i now to unplug it after each use.

Model
Oster XL countertop oven TSSTTVXXLL
Bought from
Sam’s club, South Dakota
Bought
Nov 12, 2016
Where
Deadwood, South Dakota: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/28/2018) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated March 22, 2018, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20171222-A0553-2147394363, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death

CPSC report 20171222-A0553-2147394363. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 16, 2017, sent to the company Mar 22, 2018, published by CPSC Apr 5, 2018

The product, in the report: Toaster oven

Oster toaster oven. After finishing time set, Timer returns to 0 and shut off heating elements but continues to “Stay On”. Once it stops at “Stay On” it turns on the heating elements again and keeps them on. Only way to turn off heating elements is to unplug the cable. This is extremely dangerous.

Model
TSSTTVCG03
Bought from
Costco
Where
California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/28/2018) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated March 22, 2018, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20171216-5B92C-2147394556, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20171216-5B92C-2147394556. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 13, 2017, sent to the company Mar 23, 2018, published by CPSC Apr 6, 2018

The product, in the report: 6 slice toaster oven

The toaster oven has a timer knob that has settings for 0, which is off, 1-60 which is on and stay on. To use, the knob is to be turned to a number or to stay on and then back to 0. This week I noticed that my unit spontaneously turns itself back on. The knob will go to 0 and after a minute or so the knob will turn itself backwards to the stay on mode. That means, the toaster stays on permanently with no shut off option. It is an extreme fire hazard.

Model
TSSTTV0001
Bought from
Target
Bought
Dec 3, 2016
Where
DENVER, Colorado: Unspecified
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/28/2018) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated March 23, 2018, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20171213-05685-2147394620, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20171213-05685-2147394620. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 15, 2017, sent to the company Nov 22, 2017, published by CPSC Dec 7, 2017

The product, in the report: Oster model TSSTTVXLDG-003

I bought an Oster countertop oven model TSSTTVXLDG-003 at Walmart
There is no safety stop in the oven rack. As a result, when I tried to pull the rack out just a bit to remove a dish I was baking, the entire rack slid out and the hot dish landed broken at my feet.
There is also no safety stop built into the oven door hinge. If you open the door, it drops to the counter and as the oven is rather large, it hits the glass door onto the countertop edge.

Model
TSSTTVXLDG-003
UPC
003426443729
Bought from
Walmart, Virginia
Bought
Nov 10, 2017
Where
Winchester, Virginia: Home/Apartment/Condominium
Who was involved
Age 62, Female
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/13/2017) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated November 22, 2017, providing consumer complaint information concerning an incident reportedly associated with a countertop oven sold by Sunbeam Products, Inc. (“Sunbeam”). Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20171115-F10E4-2147395392, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20171115-F10E4-2147395392. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 30, 2017, sent to the company Oct 16, 2017, published by CPSC Oct 30, 2017

The product, in the report: Large counter top convection oven

Used our Oster Toaster Oven model # TSSTTVFDXLPP-033 to cook dinner last night. Meal appeared ready 2-3 minutes before timer was to shut off unit so I manually advanced the timer to the stopped position and unit shut down. What I did not immediately notice was that the timer continued to “tick” (mechanical timer). After dinner I found the timer had advanced the control knob to the “Stay on Continuous” position and the oven was reheated to 425F. I returned the knob to the OFF position and again it went to the continuous on position. I have tried numerous different settings of the timer and non make the timer stop at the off position, continues to the continuous on setting. This unit is a little less than 1 year old. After this occurred I searched the web and found other reviews mentioning this problem back in 2015. Jarden Consumer Solutions is not open on weekends so will report this to them Monday. Fortunately we did not go out after dinner or we could have returned to a sad story with a house burned to the ground. Have never seen a timer like this before where the continuous on setting is not at the same end as the maximum time setting eg. you go to 60 min. then slightly more to achieve the continuous on setting.

Model
TSSTTVFDXLPP-033
Serial number
Intertek 3105816
Bought from
Bed Bath Beyond
Bought
Oct 15, 2016, about then
Where
Lethbridge, Canada: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster Toaster Oven, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/25/2017) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated October 16, 2017, providing consumer complaint information concerning an incident reportedly associated with a convection oven sold by Sunbeam Products, Inc. (“Sunbeam”). Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20170930-9575D-2147397087, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20170930-9575D-2147397087. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Sep 11, 2017, sent to the company Sep 19, 2017, published by CPSC Oct 3, 2017

The product, in the report: Toaster over with pizza drawer, stainless steel finish

Cleaning oven after it cooled from use by wiping with a sponge. While wiping the inner rim of the pizza drawer to clean off some melted cheese, the edge sliced through the sponge and deep across my wife’s middle finger. There was considerable bleeding, pain and discomfort from the injury and required 15 minutes of direct pressure to stop the bleeding. Long term effect is not yet known.

Model
Convection Oven with Pizza Drawer TSSTTVPZDA
UPC
Unknown
Serial number
Unknown
Bought from
Target, California
Bought
Mar 1, 2017, about then
Where
San Jose, California: Home/Apartment/Condominium
Who was involved
Age 49, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(10/3/2017) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated September 19, 2017, providing consumer complaint information concerning an incident reportedly associated with a toaster oven by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20170911-BA763-2147397506, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20170911-BA763-2147397506. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 28, 2017, sent to the company Jan 10, 2018, published by CPSC Jan 26, 2018

The product, in the report: Oster Convection Countertop Oven, model TSSTTVF817

My Oster Toaster Oven Model TSSTTVF817 timer failed and continues to run after reaching OFF. It continues on to STAY ON which resulted in the oven being on all night. It does not stay OFF when it is supposed to.

Model
TSSTTVF817
Bought from
Kohls, Illinois
Bought
Dec 19, 2016
Where
Hoffman Estates, Illinois: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/30/2018) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated January 10, 2018, providing consumer complaint information concerning an incident reportedly associated with a convection countertop oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20170828-0E5EE-2147397825, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20170828-0E5EE-2147397825. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 16, 2017, sent to the company Aug 24, 2017, published by CPSC Sep 11, 2017

The product, in the report: Oster countertop oven

Oster oven TSSTTVXXLL will not turn off ... The timer / on/ off switch continues to turn to the stay on position.... When put in off position or timer position.....the timer continues to turn To ON position ..... This could burn your house down ....

Model
Tssttvxxll
Bought from
Sams, Texas
Bought
Jun 18, 2017
Where
Houston, Texas: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/3/2017) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated August 24, 2017, providing consumer complaint information concerning an incident reportedly associated with a countertop oven by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20170816-B02CD-2147398094, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20170816-B02CD-2147398094. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 27, 2017, sent to the company Nov 6, 2017, published by CPSC Nov 21, 2017

The product, in the report: Oster® Extra Large Countertop Oven

I purchased an Oster toaster/convection oven about 6 months ago. I made toast yesterday, and shut the unit off. The timer dinged and the power light went off. When I went back into the kitchen 15 minutes later, walked by the oven and felt heat. The timer dial had rotated to “Stay On” and the unit had turned itself on. I could hear faint ticking of the timer. Turned toaster oven back on for 5 min., watched lower knob, it shut the unit off, yet continued to tick, it moved the knob to stay on and turned the unit back on. I notified Oster via online yesterday. their response was that “they would contact me within 3 days”.

Model
TSSTTVXXLL
Bought from
Costco, North Carolina
Bought
Jan 2, 2017, about then
Where
Newport, Canada: Home/Apartment/Condominium
Who was involved
Age 70, Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/13/2017) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated November 6, 2017, providing consumer complaint information concerning an incident reportedly associated with a countertop oven sold by Sunbeam Products, Inc. (“Sunbeam”). Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20170727-076A6-2147398643, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death. Sunbeam will conduct further evaluation of this reported issue and take necessary action as deemed appropriate.

CPSC report 20170727-076A6-2147398643. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jul 24, 2017, sent to the company Aug 1, 2017, published by CPSC Aug 15, 2017

The product, in the report: Oster silver toaster oven with glass door.

I was opening the toaster oven by the handle and felt immense pain on my hand. Apparently, there is a metal strip at the top of the glass toaster door right where my hand would naturally be while using the handle. This metal is not insulated from heat and extends into the toaster over. The metal strip was extremely hot and I suffered burns to the top of my hand just below the middle knuckles. The most severe burn was on my middle finger and caused a redness and pain for several days.

Model
TSSTTVCG04
Bought from
Costco
Where
Brookkyn, New York: Home/Apartment/Condominium
Who was involved
Age 34, Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(8/16/2017) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated August 1, 2017, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20170722-EA658-2147398764, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20170722-EA658-2147398764. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 14, 2017, sent to the company Dec 19, 2017, published by CPSC Jan 4, 2018

The product, in the report: Toaster Oven

The consumer placed a frozen biscuit in the toaster oven to 375 degrees Fahrenheit. Approximately ten minutes later, the consumer heard a loud noise coming from the kitchen. When the consumer checked, he noticed the toaster oven door had blown off, with shattered glass everywhere in his kitchen floor, and some as far as his living room floor. The consumer immediately unplugged the toaster oven; the frozen biscuit had yet to defrost.
07/10/2017 - The consumer contacted the Manufacturer and explained the situation; the representative he spoke to informed him they would send him a shipping label so he can send the toaster oven back so they can investigate the matter.
The consumer indicates that the same thing happened with a second toaster oven he purchased for his daughter several years ago.
The consumer is unsure if he is going to keep his toaster oven for at least the next thirty days.

Model
TSSTTVSKBT
Bought from
Sam’s Club, Michigan
Bought
May 15, 2010, about then
Where
Taylor, Michigan: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/30/2018) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated December 19, 2017, providing consumer complaint information concerning an incident reportedly associated with a toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20170714-CB5E2-1678305, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20170714-CB5E2-1678305. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 14, 2017, sent to the company Jul 13, 2017, published by CPSC Jul 27, 2017

The product, in the report: Oster 6-Slice Convection Countertop Oven, Brushed Stainless Steel

i purchased this toaster oven a couple years ago and today the bottom timer that you turn for timing up to 60 minutes dinged as though shut off and did shut off but the timer very faintly continued to tick and move the dial to the left and it went to stay on and it remains on. i discovered this about 2 hours after i had made a toaster waffle. i thought perhaps i did it by mistake, so i deliberately turned it on for 5 minutes and waited, sure enough it shut off, continued to tick and the dial moved by itself to the stay on indicator. if i had not been home, my house would have burned down. this is a terrible safety issue, i noticed on your site, the file20150101-1B05E-2147437113 also has the same complaint. there are probably more out there. please please let oster know. i know this is far off the warranty but someone should know about this dangerous problem

Model
tssttvcg03
Bought from
walmart, Florida
Bought
Jan 1, 2014, about then
Where
MIAMI, Florida: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/16/2017) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated July 13, 2017, providing consumer complaint information concerning an incident reportedly associated with a countertop oven sold by Sunbeam Products, Inc. (“Sunbeam”).
Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20170514-73443-2147401503, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death.

CPSC report 20170514-73443-2147401503. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 29, 2016, sent to the company Dec 30, 2016, published by CPSC Jan 17, 2017

The product, in the report: Convection toaster oven

Caller is reporting that her convection oven glass door shattered while in use. The incident occurred after the toast was completed which she was alerted by the timer sound. She then heard a weird noise and then she noticed the glass shattered but stayed in place.
Caller stated that she tried to contact the manufacturer, however, it was long wait time.
Caller feels that this toaster is a safety hazard and should be reported.
12/7/16 Oster advised caller’s model was exclusive to Wal-Mart. Caller gave them her report no: and will ship until back to them directly after they after they ship replacement under 5 yr warrantee. It too several calls to get Oster. Finally able to get help after providing numbers on the plug.

Model
tssttvdfl2
Bought from
Walmart, Virginia
Bought
Nov 21, 2015
Where
Moneta, Virginia: Unspecified
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/13/2017) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated December 30, 2016, providing consumer complaint information concerning an incident reportedly associated with a convection toaster oven sold by Sunbeam Products, Inc. (“Sunbeam”). Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC Report #20161129-CC0B8-1611072, contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death. Sunbeam will provide additional information to the Commission as necessary.

CPSC report 20161129-CC0B8-1611072. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 22, 2016, sent to the company Dec 1, 2016, published by CPSC Dec 15, 2016

The product, in the report: Oster Countertop Oven model TSSTTVXXLL . It is silver boasts that it can hold a 16” pizza. Has a turbo features and is silver. Sold at Walmart and Sam’s club. Three dials located on the front of the oven.

ITEM Oster Countertop Oven Model TSSTTVXXLL I was cooking chicken cordon blue - (Frozen prepared version from [REDACTED]) on a flat pizza type pan. I had preheated the oven. Once the oven hit the desired temperature - I inserted the chicken on the pizza pan and set the timer to the appropriate cook time - about 36 minutes (well past the 20 minute point). When it was done cooking. I removed the product from the oven. Moved the timer counter clockwise to the zero point. The red light indicates the oven is off. Later while dining - I mention that I think I hear the oven running. We check - the oven is hot and on. My husband moves the timer back to zero and comments that he didn’t hear the bell ding. He twists it past the 20 minute point and back to off - no bell. He turns off the oven. Later we hear the oven running. We check and the oven is on again. We fuss with the timer again - past the 20 minute point going clockwise then back to zero (no bell ding).... then we notice that when we move it to zero - no bell dings, but the oven is off, you can still here the timer ticking though...... and it is slowly working it’s way to the ALWAYS ON position and it turns the oven on again. We reset the oven to zero (past the 20 min and back to zero) ... oven is off ..we watch it as it continues to tick and turn it self on again.. to the ALWAYS ON position. We move it to zero, unplug it.... plug it back in 10 minutes later - same problem. We unplug it and go to bed for the night. The next morning. We twist it past 20 minutes in a clockwise manner, then roll it back to zero (no bell ding) plug it in and yep the timer is ticking and slowly as time passes... it moves to the ALWAYS ON button and it is on again. Repeated a couple other variations but inevitably it turns itself back on if it is plugged in. In my opinion, this is a huge fire hazard.

Model
TSSTTVXXLL
UPC
034264467088
Serial number
p.o. # 16413111
Bought from
sams club
Bought
Oct 17, 2016, about then
Where
surprise, Arizona: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/5/2016) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: We are in receipt of your notification dated December 1, 2016, providing consumer complaint information concerning an incident reportedly associated with a countertop oven sold by Sunbeam Products, Inc. (“Sunbeam”). Based on the information provided, Sunbeam does not believe that the specific product concerns identified in CPSC report #20161122-99106-2147410453 contains any defect that presents a substantial product hazard or unreasonable risk of serious injury or death. Sunbeam will provide additional information to the Commission as necessary.

CPSC report 20161122-99106-2147410453. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 29, 2016, sent to the company Aug 8, 2016, published by CPSC Aug 29, 2016

The product, in the report: Oster Toaster/Convection Oven Model: TSSTTVXLDG 3105816 PN: 139973

While cooking, the door on my Oster Toaster/Convection oven exploded when openingthe door with glass going all over the oven, food, counter top, and floor in hundreds of pieces of glass

Model
TSSTTVXLDG
Bought from
Walgreens, Pennsylvania
Bought
Aug 1, 2012, about then
Where
Chevy Chase, Maryland: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/11/2016) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20160729-2E372-2147416469. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jul 18, 2016, sent to the company Jul 26, 2016, published by CPSC Aug 11, 2016

The product, in the report: Oster Convection Toaster Oven

I have an Oster Convection Toaster Oven. The door gets extremely hot while in use. Fingers have been burned when they come into contact with the door. The handle on the door is not far away enough from the door, so it becomes very easy to accidentally touch the door when opening, burns result.

Model
TSSTTVRB05
Serial number
unknown
Bought from
unknown, Kentucky
Bought
Jul 1, 2012, about then
Where
Lexington, Kentucky: Home/Apartment/Condominium
Who was involved
Age 63, Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(8/2/2016) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20160718-01E1C-2147416774. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jul 2, 2016, sent to the company Jul 12, 2016, published by CPSC Jul 26, 2016

The product, in the report: Oster Convection Toaster Oven

I opened the door of the toaster over with my right hand and the hot metal surface came into contact with the back of my knuckles within the hand grasp area.

Model
TSSTTVDFL2
UPC
3426446496
Bought from
Walmart, Minnesota
Bought
Jul 1, 2016
Where
Saint Paul, Minnesota: Home/Apartment/Condominium
Who was involved
Age 42, Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(7/22/2016) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20160702-7B375-2147417317. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 22, 2016, sent to the company Jun 30, 2016, published by CPSC Jul 15, 2016

The product, in the report: Oster Convection Countertop Oven

Once the toaster oven is hot, if you open the door with your palm facing down, the metal bar attached to the glass will press against the top of your fingers between your knuckles. I got a burn that blistered on two of my fingers.

Model
Oster Convection Countertop Oven
Serial number
TSSTTVSK01 TOASTER OVEN
Bought from
Amazon.com
Bought
Mar 31, 2016, about then
Where
EVERETT, Washington: Home/Apartment/Condominium
Who was involved
Age 36, Female
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/8/2016) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20160622-0D578-2147417583. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Mar 9, 2016, sent to the company Apr 21, 2016, published by CPSC May 5, 2016

The product, in the report: Countertop Convection Oven

(1/4/16) The consumer used the oven to heat up food. The oven was on the bake setting at 400 degrees for about 15 minutes. The consumer states that she burned her stomach while she was removing the food from the oven. The consumer sustained second degree burns. The consumer did not seek medical attention.
The consumer states that the oven does not have a warning to indicate that the oven door gets hot while in use. The consumer believes the oven should have such warning.
(1/5/16) The consumer contacted the firm to inform them about the incident and the consumer was advised by the Rep. [REDACTED] to return the oven to the firm. The consumer states that the return label she received from the firm did not include shipping cost so the consumer did not return the oven.
(2/22/16 approximately) The consumer told [REDACTED] that she wanted to speak with a Supervisor. The consumer received a call from [REDACTED] and the consumer requested to be compensated for her injuries. [REDACTED] advised the consumer to fill out an incident report form. The consumer filled out the form and submitted the form to [REDACTED].
The consumer has not heard back from the firm since she submitted the form.

Model
TSSTTVBSS2-D
UPC
Unknown
Serial number
Unknown
Bought from
Walmart, California
Bought
Dec 31, 2015
Where
El Cajon, California: Home/Apartment/Condominium
Who was involved
Age 45, Female
The reporter’s relation to them
Self
As this report names them
Brand Oster®, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(4/26/2016) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20160309-29D26-1560031. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Feb 16, 2016, sent to the company Feb 24, 2016, published by CPSC Mar 9, 2016

The product, in the report: Convection toaster oven

Purchased Oster toaster oven in December 2014 from Walmart. On 2/14/16 noticed that the bell did not chime at the end of a toast. Unplugged line cord from wall but time continue to tick and did pass the the “0” off setting. After a number of minutes the timer knob rotate all the way to the end of the “stay on” setting

Model
TSSTTVDFL2-D
Bought from
Walmart, Arkansas
Bought
Dec 10, 2014
Where
Bella Vista, Arkansas: Unspecified
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Unspecified

The company’s comments, in its own words

(2/26/2016) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20160216-5A755-2147421686. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 4, 2015, sent to the company Sep 15, 2015, published by CPSC Sep 29, 2015

The product, in the report: Oster Toaster Oven Model # TSSTTVVG01 Made in China

Oster Toaster Oven Model # TSSTTVVG01
Toaster Oven had erratic toasting behavior, usually toasted too much in its previous usage. The last time used the oven was turned the off setting, but continued to heat anyway. When re-entering the kitchen I witnessed the handle of the oven began to melt away from the door and caught the handle before it was able to reach the countertop, immediately unplugged the unit and removed it from service.

Model
Part Number 142180
Bought from
Fleet Farm, Minnesota
Bought
May 31, 2012, about then
Where
Wheaton, Minnesota: Home/Apartment/Condominium
Who was involved
Age 47, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Oster Model #TSSTTVVG01, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/16/2015) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20150904-BEC5C-2147428706. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 11, 2015, sent to the company Apr 22, 2015, published by CPSC May 6, 2015

The product, in the report: Lightly used, well cared for. The timer bell quit working and then I discovered that the unit turns itself on. I found one report in your files from 2013, the year I bought the unit, but when I check the web this model is still for sale. It is ridiculous to allow a timer switch that turns a heating appliance on by itself after it malfunctions.

The same as incident # 20130224-003CA-2147458488 The ‘off’ position has malfunctioned and after the light goes off, the oven timer continues to run until it reaches the ‘on all the time ’ position and then the oven TURNS ITSELF ON INDEFINITELY. This is very dangerous. Why hasn’t something been done about this ??

Model
TSSTTV0000
Bought from
Target
Bought
May 21, 2013
Where
Woodland, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/24/2015) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20150411-A798F-2147433806. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 1, 2015, sent to the company Jan 13, 2015, published by CPSC Jan 28, 2015

The product, in the report: Oster Toaster Oven, Model number TSSTTVCG03. Color: Silver. Purchased at Costco, Brick, NJ

I purchased an Oster Convection Toaster Oven, Model number TSSTTVCG03 from Costco about a month ago. I had purchased a similar one for my mother in the past and thought they were the same.
Last night, we awoke to the smell of burning electrical wire at 4 a.m. We discovered that the oven was still on from dinner the night before. Upon inspection, we realized that the bottom dial, which you turn to set the time for your cooking, had a peculiar and very dangerous feature: If you turn it to the right, you choose the number of minutes it is to run and then it turns off automatically when it hits zero. This is the customary feature on these ovens with dials. However, on this model, to the left of the Zero, there is a “stay on” feature that allows the oven to keep running. Problem is, if you need to manually turn the oven off because you overestimated the time, and you accidentally turn it a hair too far to the left, the oven does not turn off. The ticking sound is so faint or nonexistent that you would never know until you smell burnt wires or your house burns down. This is VERY DANGEROUS and we are lucky to be alive. This is particularly dangerous for older people; the reason I bought this for my mother is because she forgets to turn the toaster off. However, on her model there is a “hard” off -- you can’t turn it left past off because there is a stop feature at zero.
I’m not sure why the “stay on” feature is necessary -- this is a toaster oven not a professional oven so the timer should be required. In this case, the oven no longer works so “stay on” resulted in it burning up after a few hours anyway. However, if I’m missing something and manufacturers want a “stay on” function, then it should be accessed in one of two ways: 1) by a clearly marked additional button; or 2) by having to turn the dial all the way around (one full turn) to access it. The oven should have a hard stop when turned left to zero.
I do want to say that Costco has excellent customer service and will take this back no problem but I am concerned about other stores that sell this and the possibility of people dying in their homes.

Model
TSSTTVCG03
Bought from
Costco
Bought
Dec 8, 2014, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/21/2015) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20150101-1B05E-2147437113. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 28, 2014, sent to the company Jan 6, 2015, published by CPSC Jan 21, 2015

The product, in the report: Oster Convection Toaster Oven Model TSSTTVSK01 Chrome & Black

At least 5 times someone in our home has been burned on the outside of the Oster model TSSTTVSK01Concvection Toaster Oven. The last incident date is below. The burns have varied from leaving a red mark to blisters.

Model
TSSTTVSK01
Bought from
JC Penny, Connecticut
Where
Danbury, Connecticut: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
My Spouse
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(1/9/2015) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20141228-CB7CF-2147437331. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 23, 2014, sent to the company Jan 6, 2015, published by CPSC Jan 28, 2015

The product, in the report: Oster Extra-Large Countertop Oven Specifications Manual Controls Extra-large capacity with 16” Take and Bake Pizza Fit Turbo Convection Heat technology for faster cooking and more even browning Brushed stainless front and housing 60-minute timer with auto shut off Easy clean interior for quick clean up Adjustable broil allows the oven to broil at any temperature Includes 2 oven racks, durable baking pan and integrated broil rack http://www.samsclub.com/sams/xl-toaster-oven/prod13260090.ip?navAction=push

Oster Extra-Large Countertop Oven from Sam’s Club.
Used it for 2 weeks. Glass door with handle got stuck at the hinge. We were using it to toast bread the hinge got stuck and we try to open it the glass door shatter. Glass broke into 1000 of pieces and got into food and cut our finger. Handle and pieces was very hot burn us also. The oven door did not have a steel cover for the glass. Glass has the protection on it only where the handle on top.
I have return it to Sam’s and ask them to report to manufacturer and to you that this should be on recall. After 2 months, Sam’s Club still have them for sale.
http://www.samsclub.com/sams/xl-toaster-oven/prod13260090.ip?navAction=push

Model
Oster Extra-Large Countertop Oven
UPC
03426446708
Bought from
Sam’s Club
Bought
Oct 1, 2014
Where
Houston, United States: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Oster Extra-Large Countertop Oven, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(1/9/2015) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20141223-C0831-2147437506. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 16, 2014, sent to the company Dec 24, 2014, published by CPSC Jan 12, 2015

The product, in the report: Oster Toaster Oven. Also referred to as “Convection Countertop Oven”.

Used our brand new Oster toaster Oven (made in China) Model TSSTTVF816 for the second time. Baking some [REDACTED] Biscuits to serve with dinner. The front glass suddenly exploded showering our counter and kitchen floor with glass shards. They narrowly missed my wife and my dog. All the dishes had to be re washed from the drain board that was also hit with flying glass. Just prior to the glass explosion, my wife was looking through the glass to check on the biscuits progress. She had just walked out of range when the glass shattered. She narrowly escaped potential eye injury from this incident. The settings in use at the time were Temperature = 350 degrees F, Turbo convection bake setting, which was appropriate for the items being prepared at the time. Our first use of this product one day earlier proceeded without incident.

Model
TSSTTVF816
UPC
034264466432
Serial number
T0214X02489G
Bought from
BJ’s
Bought
Dec 15, 2014
Where
Bellport, New York: Home/Apartment/Condominium
Who was involved
Age 67, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/6/2015) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20141216-8A3BE-2147437817. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 7, 2014, sent to the company Nov 20, 2014, published by CPSC Dec 5, 2014

The product, in the report: Oster convection toaster oven. Model number TSSTTVXLDG

Toaster oven door was glass. It shattered as I opened it to take out the contents of the oven (hamburger patties). Glass flew into my eye. Glass flew across the room where my family was sitting. Glass flew all directions, as much as 12 feet away.

Model
TSSTTVXLDG
Bought from
Walmart, Washington
Bought
Nov 13, 2013, about then
Where
Everett, Washington: Home/Apartment/Condominium
Who was involved
Age 38, Female
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/25/2014) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20141107-75847-2147439105. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Aug 31, 2014, sent to the company Sep 9, 2014, published by CPSC Sep 23, 2014

The product, in the report: Oster Toaster Oven Model TSSTTVSM9L 120 Vac 60 Hz 1000W

Product info: Oster Toaster Oven Model: TSSTTVSM9L Sold at: Bed Bath and Beyond
The Toaster doesn’t have a grid on the top to that protects the consumer from the extremely hot wire coil. When I tried to grab something from inside the toaster, the top of my hand burned and I saw smoke coming from my hand burning. It immediately smelled like humans burning. Luckily, it only caught my fingers.

Model
Oster Toaster Oven Model TSSTTVSM9L 120 Vac 60 Hz 1000W
Serial number
PN: 171001
Bought from
Bed Bath Beyond, New York
Bought
Aug 2, 2014
Where
New York, United States: Home/Apartment/Condominium
Who was involved
Age 30, Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/11/2014) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20140831-4C3DC-2147441364. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Dec 22, 2013, sent to the company Dec 31, 2013, published by CPSC Jan 15, 2014

The product, in the report: oster toaster oven

This toaster oven has a heating element dangerously close to the front door without any kind of heat shield. Both my wife and myself have accidentally touched this heating element causing instant painful burns to various parts of our hands. This is a very unsafe design. When the toaster in on the counter top and your standing in front of it, you cant see the heating element because its view is blocked by the top of the oven.

Model
tssttvvg01
Bought from
weiss markets
Where
greene, United States: Home/Apartment/Condominium
Who was involved
Age 53, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(1/3/2014) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20131222-936B7-2147448858. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 7, 2013, sent to the company Mar 19, 2013, published by CPSC Apr 2, 2013

The product, in the report: OSTER Countertop Oven Model TSSTTV0000, date code D291ZG

Oster Countertop Oven Model TSSTTV0000. Yesterday it burned the food in the oven. The temperature set was 400 deg F. We let the oven cook and set the temperature at 400 deg F. We put an oven thermometer inside. The measured temperature passed 400 deg F, and then 450 deg F, and was still rising so we turned the oven off. The oven was purchased 17 Jan 2012 so it is not old (just 14 months). The date code off the electric prong is D291ZG. I wrote the manufacturer yesterday (6 March 2013) and have not yet heard back. This uncontrollable temperature on a kitchen countertop is a fire hazard!

Model
TSSTTV0000
Bought from
TARGET, North Carolina
Bought
Jan 17, 2012
Where
Raleigh, North Carolina: Home/Apartment/Condominium
Who was involved
Age 73, Male
The reporter’s relation to them
Self
As this report names them
Brand OSTER, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/1/2013) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20130307-468F2-2147458112. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Feb 24, 2013, sent to the company Mar 18, 2013, published by CPSC Apr 1, 2013

The product, in the report: Oster Stainless Steel Oster Toaster Oven Online Item #: 13423345

I have a “Oster Stainless Steel Oster Toaster Oven” (Online Item #: 13423345) which was bought approximately one year ago. I have had several incidents of “ smoke and burned bread “ during last few weeks which each time I’ve though was due to my error on setting the timer. now, I noticed when I set the timer to 5 or 10 min and start the toaster, after that time is ended the timer automatically moves to “ Stay on” position causing toaster work continuously. even if i remove the bread when the toaster get to Zero position, the timer still moves to “Stay on” and the toaster will be “on” until I manually unplug it . Today while another incident happened , I accidentally touched the toaster which supposed to be “off” and burned my right hand. When I investigated more , I noticed the malfunction . THIS IS A SERIOUS DANGER TO WHOEVER USING THIS DEVICE AND NEEDS YOUR ATTENTION ASAP. THANKS .

Model
Online Item #: 13423345
Serial number
PN 146321
Bought
Mar 1, 2012, about then
Where
San Marcos, California: Home/Apartment/Condominium
Who was involved
Age 45, Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(3/25/2013) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20130224-663CA-2147458488. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 11, 2013, sent to the company Mar 7, 2013, published by CPSC Mar 21, 2013

The product, in the report: Toaster Oven

The caller stated that while using the toaster oven it caught the contents on fire in seconds. It started with a small sparks and then erupted in flames projecting out from the glass door. She immediate unplugged the unit and opened the door which caused the flames to dissipate.
(2/10/13) The retailer was contacted and acted immediately by removing the product from the shelves. She was asked to return the item for a refund.
(2/11/13) The manufacturer was contacted but she stated that they were not concerned with the incident, but was advised to send in the unit for testing.
The caller feels that this toaster oven is a fire hazard and should be reported.

Model
TSSTTVF815
Serial number
e284/gaz
Bought from
BJ’s Club, Rhode Island
Bought
Feb 3, 2013
Where
N Providence, Rhode Island: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/15/2013) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20130211-E7D4D-1304411. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Dec 22, 2012, sent to the company Jan 11, 2013, published by CPSC Jan 28, 2013

The product, in the report: OSTER EXTRA LARGE COUNTERTOP OVEN, It also bakes, convection bakes, toasts, broils, warm, it has a clock, timer, and temperature range is 200-450 degrees. Model Number is TSSTTVXLDG

On 11/21/2012, Wed prior to Thanksgiving I was heating bread in my Oster Convection Oven, it is a combination convection bake, reg. bake, toaster, broiler, warmer oven. Temp range 200-450. It has a glass door with timer and clock. I had the temp set on 300 degrees. I had just looked in the glass door to check bread, turned my back and there was a terribly loud explosion in the kitchen, at first I was so scared could not wonder what exploded turning around the glass door had exploded and like a jet perpulsion blew off the oven. There was charred glass everywhere. I was the only one in the kitchen (I am a senior citizen) and was so glad the grandchildren were not in the kitchen or anyone was at that moment. I still cannot believe how this door blew off and the door just shattered in so many pieces and was in the living room and dining area, we have open concept kitchen. I immediately contacted Oster, and explained what happened. Naturally, they were apologetic, waiting for a label to ship back so they can investigate what caused this. By turning my back I was not hurt. Cut fingers picking up glass but it could have been so much worse if my family was present. Oster has sent me a new updated model so I am using it. I truly do like the product but I am honest I use it with apprehension.

Model
TSSTTVXLDG
Bought from
Walmart
Bought
Dec 20, 2010
Where
Lady Lake, Florida: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(1/16/2013) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20121222-234F0-2147460766. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 20, 2012, sent to the company Jan 7, 2013, published by CPSC Jan 22, 2013

The product, in the report: Countertop oven

Burned hand on multiple occaisons while using product.

Model
TSSTTVDG01-A
UPC
0 3426444823 0
Bought from
Target
Bought
Dec 2, 2012, about then
Where
westfield, New Jersey: Home/Apartment/Condominium
Who was involved
Age 56, Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(1/16/2013) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20121220-49D89-2147460891. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 6, 2012, sent to the company Dec 26, 2012, published by CPSC Jan 10, 2013

The product, in the report: Oster Toaster Oven Model: 6058-126-001

Wife cooked 2 pizza bread slices at 350 deg. An hour later she noticed the oven seemed very hot. I placed cooking thermometer in oven: 347 deg. Checked further discovered that all indicators were in their normally off setting. Pressing Stop/Cancel had no effect. Unplugged oven and inserted power tester inline with power cord. Replugged and found oven drawing 551 watts. Tried controls again - set oven to broil, timer to 0:30 (seconds), start - did not count down, Stop/Cancel did turn element off. Power reduced to ~4 watts.
Left thermometer in oven with alarm set to 122 deg. Checked several times during the night. 21 Nov 2012 11:00 oven turned on without being touched and thermometer sounded alarm, Power = 530 watts.

Model
6058-126-001
UPC
034264-419544
Bought from
Costco
Where
Pine Grove, California: Home/Apartment/Condominium
Who was involved
Age 55, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Oster/6058-126-001, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/7/2013) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (<a href=”http://www.jardencs.com/ContactUs.aspx” target=”_blank”>http://www.jardencs.com/ContactUs.aspx</a>) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20121206-0949B-2147461285. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Oct 18, 2012, sent to the company Oct 26, 2012, published by CPSC Nov 9, 2012

The product, in the report: It’s the Oster toaster oven model # 6081=000

I purchased an Oster toaster oven Model # 6081-000 about 10 months ago. The first time we used it I was nearly burned badly when the back of my finger came in contact with the outside of the door. I called the company and complained. They said that their product fell within safety regulations. I’ve never owned a toaster oven that burned me by touching the OUTSIDE of it. My 2 children and I have sustained several burns over these past few months and I just feel that there is something very wrong with an oven that burns people when the outside of it is touched. It just doesn’t seem safe to me.

Model
6081-000
UPC
no longer have box
Serial number
can’t find one
Bought from
Bed Bath and Beyond
Bought
Jan 18, 2012
Where
Rochester, New York: Home/Apartment/Condominium
Who was involved
Age 46, Female
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(11/1/2012) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20121018-3FDE9-2147462735. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 14, 2012, sent to the company Aug 22, 2012, published by CPSC Sep 6, 2012

The product, in the report: Oster Convection Toaster Oven

Toaster Oven glass door exploded spraying glass all over the food and kitchen.

Model
TSSTTVXLDG
Serial number
139973 part #
Bought from
Walmart, California
Bought
Jan 19, 2011, about then
Where
Palm Bay, Florida: Home/Apartment/Condominium
Who was involved
Age 40, Female
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/24/2012) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20120814-F63E4-2147464742. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 24, 2012, sent to the company Aug 7, 2012, published by CPSC Aug 21, 2012

The product, in the report: Oster Countertop oven

Oster Model TSSTTV0000 Countertop Oven When the oven is in use the handle becomes so hot that you cannot touch it, especially on the ends of the handle. The top of the oven also becomes too hot to touch.

Model
TSSTTV0000
UPC
072090179
Serial number
PN:146321
Bought from
Target, California
Bought
Jul 19, 2012
Where
Placentia, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/14/2012) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20120724-4EE0C-2147465424. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 15, 2012, sent to the company Jul 16, 2012, published by CPSC Jul 30, 2012

The product, in the report: Oster Toaster Oven (metal colored)

The consumer wanted to express his concerns about his toaster oven as the model had smoke pouring out of circuit board. The consumer was in his kitchen and saw the model smoking, he went over to product and placed it outside. The consumer was not harmed or injured and his home was not damaged. The consumer stated that the product is unusable.
The consumer has not called his home insurance company or the fire department. The consumer has not called the firm or the retailer. The product was off before the incident and had not been used for quite some time. The consumer has worked in electronics for years and believes the issue is that similar products, including his, don’t have a mechanical off switch while it is not in use.

Model
6316
Bought from
Factory Replacement
Where
Sandpoint, Idaho: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/17/2012) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20120615-0240E-1253582. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jan 18, 2012, sent to the company Feb 8, 2012, published by CPSC Feb 23, 2012

The product, in the report: Small oven

The consumer said that his mom was toasting some kind of bread for 2-1/2 minutes and when she finished, she took the toast out the toaster.
A minute or two later, the consumer was about to place his bread in the oven, but when he pulled the door handle it burned his left pointer finger. The handle has a protective cover, but the consumer claims that the cover gets hot when the oven is used. The consumer said that his injury was similar to a 3rd degree burn and it took over a week to heal. The consumer applied some antibiotic ointment to his burn and treated himself at home.
The consumer contacted the manufacture and explained the incident a mfr., rep (name unknown). The mfr., rep told the consumer that they will replace the product free of charge. The consumer got his toaster replaced by the mfr, but the new toaster has the same issues. The model that he received from the mfr. is different than the one that caused his burn.
The consumer believes that the door handle on the toaster is too close to the toaster and this causes the handle to get hot. The consumer said that his mother uses a mitten or heating pad when she opens or closes the oven door. The consumer feels that the toaster’s handle poses a burn hazard due to it design.

Model
TSSTTVR05
Bought from
Walmart Stores Inc., Arkansas
Bought
Apr 5, 2011, about then
Where
Denton, Texas: Unspecified
Who was involved
Age 28, Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(2/21/2012) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20120118-0A92F-1225366. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 22, 2011, sent to the company Feb 27, 2012, published by CPSC Mar 12, 2012

The product, in the report: Toaster Oven counter top unit

I was toasting a tortilla and the toaster oven burst into flames. The unit was closed but flames were leaping out about a foot above and to the sides of the oven. I used a fire extinguisher to put out the fire. There was no damage to my home. I am afraid to use this unit again.

Model
Model 6265
UPC
Service No. 6230
Serial number
E157140 8C71
Bought from
don’t remember
Bought
Aug 1, 2004, about then
Where
Forest Ranch, California: Home/Apartment/Condominium
Who was involved
Age 51, Female
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/6/2012) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20111222-E1432-2147472147. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 16, 2011, sent to the company Dec 23, 2011, published by CPSC Jan 10, 2012

The product, in the report: Toaster oven

Oster toaster oven mod 6295 e157140 8c71 pn-115985. This oven after use, continued to run the timer past the shutoff position. It continued to run and re enegized the circut. Unfortunatly, we had gone outside. When we came in,the kitchen was filled with smoke. We were able to unplug the oven and have replaced it with a different maker. If we had not returned to the house when we did, there is little doubt this unit would have set our house on fire.. I have looked on your website and there are similar complaints about this product. and after seeing what happened, I’m sure there have been house fires because of this product. [REDACTED]

Model
mod 6295
Serial number
e157140 8c71 pn-115985
Bought from
Target, Massachusetts
Bought
Dec 1, 2009
Where
Shutesbury, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 70, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand OSTER, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/4/2012) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20111216-87FEF-2147472289. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 21, 2011, sent to the company Oct 31, 2011, published by CPSC Nov 15, 2011

The product, in the report: Toaster oven with convection, stainless steel.

Toaster oven started emitting a smell and small amounts of smoke about a week before the main incident. We though some food or other foreign material fell into one of the vents on top of the unit. About a week later, my wife was using the unit to heat up some frozen waffles. Smoke and flames were visible from the right side of the unit. It was immediately unplugged and the flames were blown out. I opened the case and discovered the fire was an electrical fire. The main power lead enters the unit and is clamped to several smaller diameter wires. One of these connections overheated and caught the plastic insulating cover over it on fire. The main power lead was against the side of the metal case, so had the plastic totally melted away, it was possible the case of the unit could have become energized.

Model
Model 6058-000
Bought from
Gift
Where
Stafford, Virginia: Home/Apartment/Condominium
Who was involved
Age 39, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/2/2011) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20111021-7EE04-2147474084. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 8, 2011, published by CPSC Aug 29, 2011

The product, in the report: Oster Toaster Oven

Came home from an evening out with my family and found house was filling with smoke, which we discovered was coming from our Oster Toaster oven. All buttons on unit indicated that the unit should be off.

Model
Model number 6323
Serial number
Service Number 6235
Where
Oswego, New York: Home/Apartment/Condominium
Who was involved
Age 49, Male
The reporter’s relation to them
Self
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/25/2011) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20110808-87C5D-2147476447. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 29, 2011, published by CPSC Jul 22, 2011

The product, in the report: Oster 6-Slice Toaster Oven, Model 6293, Color: Black.

During normal use of toaster oven, realized that sometimes the timer would not “ding” (but still turn off oven when it reached zero). The bigger problem is that the timer then continues on PAST zero, all the way until it gets to “Stay On”, at which point the oven turns itself back on again. Luckily, we happened to be in the kitchen when this started happening, and were able to catch that it was back ON, before it had the chance to cause any significant damage. However, it DID leave a scorch mark on the counter backsplash directly behind it. Sometimes the timer works as it should, sometimes not. The toaster oven itself works fine. We just are never sure if it’s going to turn itself back on or not, so we try to remember to unplug it after each use. If left unchecked, this could have been a real disaster!

Model
6293
Serial number
E1571408C71
Bought from
Target
Bought
Jun 15, 2009, about then
Where
Hometown, Illinois: Home/Apartment/Condominium
Who was involved
Age 17, Male
The reporter’s relation to them
My Child
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/20/2011) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20110626-99D3A-2147477825. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Jun 9, 2011, published by CPSC Aug 15, 2011

The product, in the report: toaster oven

The consumer says the outside casing gets extremely hot. He says he has burned himself once on it already. He says the product can pose a real danger to children. The consumer says the unit works well it just overheats. The consumer says it overheats everytime he uses it and there appears to be no insulation, he says the outside surface should not be hot enough to burn you.

Model
TSSHVCA01
Bought from
Cosco
Bought
May 4, 2011, about then
Where
Unspecified: Unspecified
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Oster, made or sold by Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(8/3/2011) Sunbeam Products, Inc. d/b/a Jarden Consumer Solutions: Jarden Consumer Solutions encourages consumers with any concerns about our products to contact us directly (if they have not already done so) at jardencs.com (http://www.jardencs.com/ContactUs.aspx) where consumers will find brand specific contact information, including toll-free phone numbers. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

CPSC report 20110609-49260-1186573. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Oster countertop and toaster ovens

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