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NUWAVE countertop and toaster ovens

6 reports to CPSC, the latest made Feb 24, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 6reports to CPSC
  • Feb 24, 2023the latest report was made
  • May 16, 2011the earliest
  • 4with the company’s comments
Brand
NUWAVE
Makers
IBC-Hearthware, Inc. and NuWave, LLCMakers, importers or sellers, as the reports name them
Product
Countertop and toaster ovensElectric, including broilersCPSC’s product type: Electric Counter-top Ovens, Broilers or Toaster Ovens (code 216), in Kitchen: Appliances
Other ways the reports write the brand (4)

“New Wave oven”, “Nu Wave”, “Nuwave Mini” and “nuwave oven”

By month

1 report from March 2022 to February 2023; the most in February 2023, 1. 5 earlier reports, since May 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20231
January 20171
September 20131
June 20131
July 20121
May 20111

How badly anyone was hurt

  • First aid 3 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 3 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Feb 24, 2023, sent to the company Mar 10, 2023, published by CPSC Mar 24, 2023

    The product, in the report: NUWAVE Bravo Air Fryer Oven, 12-in-1, 30QT XL Large Capacity Digital Countertop Convection Oven - Product Dimensions ? : ? 20 x 14 x 11 inches; 24.35 Pounds AMAZON’S DATA: -- Item model number ? : ? Bravo XL w/Grill Date First Available ? : ? July 27, 2022 Manufacturer ? : ? Nuwave ASIN ? : ? B00IXBNUDW Country of Origin ? : ? China Best Sellers Rank: #23,441 in Kitchen & Dining (See Top 100 in Kitchen & Dining)

    The entire outside metal of the NUWAVE Bravo Air Fryer Oven 12-in-1, 30QT XL Large Capacity Digital Countertop Convection Oven becomes dangerously hot, and even smokes! Unlike a microwave oven, the NUWAVE Oven is a fire hazard on a countertop next to a wall, appliance, or any other object.

    Model
    B00IXBNUDW
    Bought from
    AMAZON.COM
    Bought
    Feb 12, 2021, about then
    Where
    Broadview, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 65, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand NUWAVE, made or sold by NuWave, LLC
    How badly, in CPSC’s words
    Incident, No Injury
  2. First aid

    Made Jan 21, 2017, sent to the company Feb 6, 2017, published by CPSC Feb 28, 2017

    The product, in the report: Black NuWave Oven

    NuWave oven has a defective plastic shell, that can crack and cause hands and finger cuts. Mine has been cracked for over a year, and keeps cracking. I am very careful with it, and I never use the dishwasher to clean it. I have contacted the company, and they wont do anything. Many reports on this site, and on the internet, are saying the same thing. This product needs a recall before Icut my finger or hand. Sharp edges protrude from the cracks, and cause an unsafe condition.

    Bought from
    New Wave Website
    Bought
    Jan 1, 2015
    Where
    Lucerne, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 41, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand New Wave oven, made or sold by IBC-Hearthware, Inc.
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  3. First aid

    Made Sep 18, 2013, sent to the company Sep 26, 2013, published by CPSC Oct 28, 2013

    The product, in the report: NuWave Mini Infrared Oven by Hearthware. The Power Head is white, the dome clear. The unit is a oval shape. Label also includes “convection oven”.

    Purchased NuWave “Mini” oven along with regular NuWave oven from Hearthware. The regular oven appears to be an excellent product. The “mini” is hazardous as the power head and clear dome that should lift as one will separate with the dome falling whenever the oven is warm. This happens every time. The problem does not occur when the unit is cold. I received (minor) burns several times due to attempts to catch the falling dome. The oven itself works well.

    An email asking for a solution went unanswered by the customer service department. In a phone call to the company today I was told this was a known issue with no resolution other than to let the oven cool (with the food still inside) or try and pick up the dome and power head with kitchen mitts. According to the CSR this defect has been reported many times by customers.

    The oven is still offered for sale by the company. I am concerned other consumers might receive more significant physical burns if unaware of this defect - especially the elderly.

    Model
    Nuwave Mini 20102
    Serial number
    10C-030-321A
    Bought from
    mynuwaveoven.com, Illinois
    Bought
    Jul 4, 2013
    Where
    Grant, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 66, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Nuwave Mini, made or sold by IBC-Hearthware, Inc.
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  4. No one hurt

    Made Jun 21, 2013, sent to the company Aug 7, 2013, published by CPSC Aug 21, 2013

    The product, in the report: Oven

    The consumer says the dome keeps cracking. If not careful the dome separate from the heating element causing a burn hazard. He has had the dome replaced twice due to cracking.

    The consumer called the manufacturer who said they can replace the dome for $50 and state that the dome will not crack for at least 3 years.

    The consumer says they are aware of the problem but do not seem to care. He says someone is going to get severely injured. The consumer says that all of their models are doing the same thing.

    Model
    1B10380
    Bought
    Mar 30, 2012
    Where
    Shelton, Michigan: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Nu Wave, made or sold by IBC-Hearthware, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Jul 26, 2012, sent to the company Aug 8, 2012, published by CPSC Aug 22, 2012

    The product, in the report: nuwave oven

    i have a ....nuwave oven........ bought couple yrs. ago the (plastic dome) crack under the heat.....

    order new dome ...(from nuwave)

    new dome cracked also in same area...(both sides)...(under-heat)!!!

    called customer -service their only concern is ...(out of warrant)!!!!!!!! supervisor [REDACTED] told rep. have to buy new dome can’t replace to tell me...

    are they kidding me ...its a safety concern and feel like you will agree!!!!

    [REDACTED]

    Model
    20301-20304
    UPC
    ????????
    Serial number
    08c054494...?????
    Bought from
    nuwave
    Where
    mesquite, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand nuwave oven, made or sold by IBC-Hearthware, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  6. First aid

    Made May 16, 2011, published by CPSC Jun 8, 2011

    The product, in the report: The product is a self-contained oven designed to cook food while resting on a table or counter. More information can be found at: http://www.nuwaveoven.net

    I was cooking six chicken breasts in my NuWave oven. When opening the lid to check on my food, hot steam escaped and burned my fingers. I was not using the product in an unintended manner. There are no warnings on the product to indicate that I should use gloves when removing the lid.

    Model
    NuWave Oven Pro White
    Bought from
    calling their number on the website
    Bought
    Dec 1, 2010, about then
    Where
    Amelia, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 27, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand NuWave, made or sold by IBC-Hearthware, Inc.
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Countertop and toaster ovens

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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