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Krups countertop and toaster ovens

13 reports to CPSC, the latest made Feb 24, 2017. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 13reports to CPSC
  • Feb 24, 2017the latest report was made
  • Jun 7, 2011the earliest
  • 12with the company’s comments
Brand
Krups
Maker
Groupe SEB USAMakers, importers or sellers, as the reports name them
Product
Countertop and toaster ovensElectric, including broilersCPSC’s product type: Electric Counter-top Ovens, Broilers or Toaster Ovens (code 216), in Kitchen: Appliances
Other ways the reports write the brand (1)

“Krups Black Digital Convection Toaster Oven FBC2”

By month

2 reports from March 2016 to February 2017; the most in February 2017, 1. 11 earlier reports, since June 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20171
January 20171
January 20141
October 20132
August 20131
July 20131
October 20121
July 20121
January 20122
October 20111
June 20111

How badly anyone was hurt

  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 12 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Feb 24, 2017, sent to the company Mar 29, 2017, published by CPSC Apr 12, 2017

    The product, in the report: Krups Toaster Oven 1600W, digital, silver metal, black handle and feet, glass door 20-1/2 by 14-3/4 by 10-3/8 inches

    Krups FBC4 Toaster Oven will not turn off. Should operate by setting temperature (manually or with one of the presets on the bottom rotary knob) and timer and, at the end of timing, shut off automatically. Now, when unit is plugged in, lower heating elements are energized regardless of being on or what temperature is set. Unplugging the unit is the only way to turn it off however the elements are immediately on if the unit is plugged in again. It does not appear that setting the temperature has any effect, elements seem to be full on without being regulated to the temperature setting. Having heating elements that will not respond to switches or timer is a heat and fire safety hazard.

    Model
    Model 5715.10-5715.04 Ref FBC413/4G0-4107
    UPC
    none
    Serial number
    E105682
    Bought from
    I don’t recall, Florida
    Where
    Sarasota, Florida: Home/Apartment/Condominium
    Who was involved
    Age 54, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Krups, made or sold by Groupe SEB USA
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Jan 27, 2017, sent to the company Feb 17, 2017, published by CPSC Mar 6, 2017

    The product, in the report: Digital Convection Toaster Oven

    Toaster oven set to off- Toaster heater elements turn on HIGH by itself, making the outside extremely hot and making the inside smoke heavily. Pushing the STOP/GO button has no affect - toaster must be unplugged to stop the heating. The heater elements turned on with no usage to the toaster that day (by itself and unrelated to any usage).

    Model
    FBC212
    UPC
    E105682
    Serial number
    4G0-5106
    Bought from
    Bed Bath & beyond, Florida
    Bought
    May 1, 2007, about then
    Where
    Jacksonville, Florida: Home/Apartment/Condominium
    Who was involved
    Age 36, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand KRUPS, made or sold by Groupe SEB USA
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Jan 7, 2014, sent to the company Jan 15, 2014, published by CPSC Jan 31, 2014

    The product, in the report: Convection toaster oven

    We were broiling some fish for dinner with two guests in the toaster oven when we started to smell a strange electrical burning smell. We turned off the broiler and removed the fish, and sat down to eat dinner. However, the smell lingered and when my husband and I went into the kitchen to check the toaster oven, we saw that the heating elements were still red, even though the oven had been turned off. (Normally, the elements stop glowing red almost immediately after turning off the oven.) We tried turning it on and off again, but the elements simply remained on. The only way to turn off the elements was to unplug the toaster, which is of course what we did. The next morning, to see if anything had changed, I plugged the oven back in and immediately the elements started glowing red without my having turned the oven on. My husband then took the oven apart to see if he could identify the problem, but after reading information about the oven online, we found out that you cannot replace the circuit board, which we assume had shorted out. The oven is, I believe, between five and six years old, but this model is still for sale.

    This is an extremely hazardous situation -- what if we had left the house thinking the oven was actually off? The potential for burns is also significant --fortunately I was wearing an oven mitt when I took the fish out of the oven. There is clearly something wrong with the wiring in the oven and just brief internet research indicates that other people have had this problem with this model. Krups should recall this model.

    Model
    COnvection toaster oven 571509
    Bought from
    don’t remember
    Where
    Berkeley, California: Home/Apartment/Condominium
    Who was involved
    Age 64, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Krups, made or sold by Groupe SEB USA
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Oct 21, 2013, sent to the company Oct 29, 2013, published by CPSC Nov 13, 2013

    The product, in the report: Toaster Oven

    Krups Model FBC 213 Toaster Oven originally purchased Bed and Bath 11/25/2008 but replaced for another problem in 2009.

    Incident: toasting bread the glass front exploded outwards into small pieces. I would have been blinded if looking at the toaster oven at the time; small glass covered the kitchen floor.

    Model
    Model FBC 213
    Bought from
    Bed and Bath, Massachusetts
    Bought
    Nov 25, 2009
    Where
    SUDBURY, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 58, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Krups, made or sold by Groupe SEB USA
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Oct 8, 2013, sent to the company Oct 24, 2013, published by CPSC Nov 7, 2013

    The product, in the report: 6-Slice Convection Digital Toaster Oven with Preset Cooking Functions

    On the way to the game tonight, my wife and I toasted some pizza. This time was different though, we shut it off after toasting and it gives a beep signal to know it’s off. But then as the cab arrived, I smell a little smoke. It was coming from our Krups toaster oven! I looked on the front and there were no lights and it appeared to be off. But looking inside the oven, it was blazing hot with the filaments that bright fiery orange. We had to unplug the Krups toaster to turn it off, pushing the buttons had no effect.

    As we jumped into the cab, all I could think about was what would have happened to our helpless cat and dog had our house caught on fire. Not to mention the other tenants in the house. Very disconcerting to say the least.

    Serial number
    FBC212/4G0
    Bought from
    Bed Bath & Beyond, Massachusetts
    Bought
    Mar 22, 2011, about then
    Where
    Medford, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 41, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Krups, made or sold by Groupe SEB USA
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Aug 8, 2013, sent to the company Aug 16, 2013, published by CPSC Aug 30, 2013

    The product, in the report: Convection Oven

    A Krups convection oven model FBC2 caught on fire. It appeared to be an electrical short inside the oven.

    Model
    FBC2
    UPC
    NA
    Serial number
    NA
    Bought from
    Macy’s, Pennsylvania
    Bought
    Dec 13, 2006, about then
    Where
    Bethlehem, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Krups, made or sold by Groupe SEB USA
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Jul 20, 2013, sent to the company Jul 29, 2013, published by CPSC Aug 12, 2013

    The product, in the report: Toaster Oven

    We placed two slices of break on the lower rack of the appliance and set it to toast at level 5. A few seconds later, the display was filled with gibberish and the heating elements remained at their highest setting. All buttons were unresponsive and we had to unplug the device to stop the thermal runaway.

    Incident occurred a few times this week with a variety of settings and food contents. Appliance was only plugged in when in use and operated per manufacturer instructions.

    There appears to have been many reports for this problem on this site and throughout the Internet. I checked for a recall of this appliance before submitting this report, and was very surprised to have found no recall information.

    Model
    571509 (FBC213/4G0-2708)
    Serial number
    E107697
    Bought from
    Bed Bath & Beyond
    Bought
    Apr 26, 2009, about then
    Where
    Downingtown, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 31, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Krups, made or sold by Groupe SEB USA
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Oct 31, 2012, sent to the company Dec 31, 2012, published by CPSC Jan 15, 2013

    The product, in the report: Toaster oven 120 vaults 60hz 1600 watts

    The consumer stated that she turned on the toaster oven and it immediately sparked and a small fire started on the electrical components of the toaster located on the back of the inside of the toaster. The consumer stated that she immediately unplugged the toaster and approximately 5-10 seconds after the fire went out.

    The consumer stated that her husband took the toaster and throughout in the trash.

    The consumer stated that there were no damages to her home structure.

    No one was injured.

    The consumer stated that she contacted the manufacturer by email and they asked for her to contact them back by phone.

    The consumer stated that he believes this product should be investigated due to the fire hazard that it poses to the consumer.

    Model
    5715.02
    Serial number
    FBC212-4G0=3706
    Bought from
    Unknown, New York
    Where
    Jamesville, New York: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Krups, made or sold by Groupe SEB USA
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Jul 23, 2012, sent to the company Aug 1, 2012, published by CPSC Aug 15, 2012

    The product, in the report: toaster oven. control panel on right side contains all push rubberized push buttons. stainless steel exterior,

    Toaster oven model FBC213 will occasionally stay on where the only way to turn it off is to unplug it. When this happens , the appliance is stuck on high, that is both elements are on and the digital display shows gibberish. The only way to turn it off is to unplug it. There have been numerous reports of this issue with this model. The model is approx 2 yrs old and had daily use.

    the date below is the last date but it has been occurring for over a month

    Model
    FBC213
    Serial number
    ref# FBC413/4G0-4107
    Bought from
    amex points
    Bought
    Apr 21, 2010, about then
    Where
    CINCINNATI, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 56, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand krups, made or sold by Groupe SEB USA
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Jan 17, 2012, sent to the company Jan 25, 2012, published by CPSC Feb 8, 2012

    The product, in the report: Convection toaster oven

    Toasting bread, when I noticed it was starting to burn. The display was frozen displaying “----“, and the top burner was stuck on. All the controls on the front were frozen, and the only way to shut it off was by unplugging it. The last few days the end cycle beeper was sounding strange, and led up to this. I am afraid it could have caused a fire.

    This is the second time this unit has done this. Previously it did it within a couple of months of purchase. I will be discontinuing use permanently. From my research on the web, this is not a unique problem with this line of toaster ovens.

    Model
    FBC2
    Bought from
    Fry’s Electronics
    Bought
    Jul 24, 2007
    Where
    Roseville, California: Home/Apartment/Condominium
    Who was involved
    Age 38, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Krups, made or sold by Groupe SEB USA
    How badly, in CPSC’s words
    Incident, No Injury
  11. Hurt, no treatment

    Made Jan 4, 2012, sent to the company Jan 11, 2012, published by CPSC Jan 26, 2012

    The product, in the report: Krups toaster/convection oven model 571509 REF:FBC213/4GO 1600 watts. 6-slice capacity. Convection Baking Function circulates heated air around food. Two sets of 3 quartz heating elements. Patented quartz cycling technology. Illuminated LCD control panel. Electronic thermostat Defrost function. Non-stick interior.

    Krups toaster/convection oven model 571509 REF:FBC213/4GO. Toaster oven would not shut off after toasting a piece of bread for 3y.o. son. I burned my arm not realizing at first that it didn’t shut off, the upper elements were still on. None of the controls would respond; had to unplug it. I had hoped that unplugging it might ‘re-set’ it. I plugged it back in about 2 minutes later. It was still heating up; woulnd’t shut off at all! Next day, tried again, but still going. VERY dangerous. We have 4 small children. Could have burn the place down and killed someone. After some research, this seems to have been an ongoing problem with Krups. This is not a user error, this is a MAJOR defect! Why haven’t these been re-called already?

    Model
    571509
    Serial number
    FBC213/4GO
    Where
    Wimberley, Texas: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Krups, made or sold by Groupe SEB USA
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  12. No one hurt

    Made Oct 4, 2011, sent to the company Oct 13, 2011, published by CPSC Oct 27, 2011

    The product, in the report: Krups digital convection toaster oven, model FBC412.

    Krups FBC 412, Ref 575.04 digital convection toaster oven purchased in December 2008 for regular household use has a small wire in the rear of the unit that shorted out, causing the heating elements to fail. The unit was approximately 12 minutes into the convection baking cycle, with temperature set 400 degrees F when a flame and sparks shot out from the rear vent. The unit continued to run (convection fan and timer) however, the heating elements were not working. No further sparks or flame developed. The failed heating elements and burned wire were not readily evident since the unit continued to run, even when turned off and turned back on. I’m concerned if the defect had gone undetected a fire could have resulted.

    I researched product recalls and did not find any. The unit has always been used according to manufacturer instructions.

    Model
    FBC 412
    Bought from
    williams Sonoma
    Bought
    Dec 13, 2008, about then
    Where
    marysville, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 40, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Krups, made or sold by Groupe SEB USA
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Jun 7, 2011, published by CPSC Jun 28, 2011

    The product, in the report: Toaster oven, Krups Black Digital Convection Toaster Oven FBC2.

    We bought this oven about a year ago. Within four months the digital display on toast went nuts, and stayed on unless it was unplugged. Because it was still under warranty, we paid $50 to ship it for repair. After we got it back, about a month later, I came down in the middle of the night to find that it had TURNED ITSELF ON to full heat. Luckily, I found it before it melted the plastic bowl I had left on top! Now we have a nice, inexpensive [REDACTED] - no digital features, sturdy knobs, and a timer that works.

    Model
    FBC2
    Bought from
    Ace Hardware Supply Outlet
    Where
    Iowa City, Iowa: Home/Apartment/Condominium
    Who was involved
    Age 51, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Krups Black Digital Convection Toaster Oven FBC2, made or sold by Groupe SEB USA
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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