Instant countertop and toaster ovens

2 reports to CPSC, the latest made Dec 8, 2021. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

2reports to CPSC
Dec 8, 2021the latest report was made
Dec 2, 2020the earliest
2with the company’s comments

Brand: Instant
Maker: Double Insight IncMakers, importers or sellers, as the reports name them
Product: Countertop and toaster ovensElectric, including broilersCPSC’s product type: Electric Counter-top Ovens, Broilers or Toaster Ovens (code 216), in Kitchen: Appliances

Other ways the reports write the brand (1)

“Instant Brands, Inc.”

By month

1 report from January 2021 to December 2021; the most in December 2021, 1. 1 earlier report, since December 2020, is in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
December 2021	1
December 2020	1

How badly anyone was hurt

First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Dec 8, 2021, sent to the company Dec 10, 2021, published by CPSC Dec 27, 2021

The product, in the report: Instant Air Fryer Oven model Vortex Plus 10

I received and Instant Air Fryer Oven Model Vortex Plus 10 as a gift. After unpacking, we plugged it in per instructions in the owners manual for an initial test. The oven emitted an extremely noxious odor within minutes. The burning plastic type odor was so severe, we opened windows and use fans to ventilate the area. We moved the oven outdoors and ran through 6 startup heat cycles - still no reduction in noxious odor. This plastic/.chemical odor is severe enough to cause nausea and lightheadedness.

Model
Vortex Plus 10
Serial number
0010550039001468
Where
Ormond Beach, Florida: Home/Apartment/Condominium
Who was involved
Age 60, Male
The reporter’s relation to them
Self
As this report names them
Brand Instant Brands, Inc., made or sold by Double Insight Inc
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/14/2021) Double Insight Inc: Instant Brands Inc. (“Instant Brands”) appreciated receiving this Section 6A Report (Report No. 20211208-45284-2147358500) on December 10, 2021 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Instant Brands reiterates that there was no reported injury and that the referenced product complies with applicable durability and testing protocols. Instant Brands does not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect. Vortex® user instructions are included with the product and online at https://www.instanthome.com/support/instant/resources, and they provide customers with clear information on how to use the product.
Upon receiving the Report, Instant Brands immediately searched its database to determine whether we had received contact and/or information from the customer. Our records confirmed that we have already been in contact with this consumer. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction. A Customer Care Center specialist has already resolved this matter to the customer’s satisfaction.
Customer satisfaction and safety are Instant Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20211208-45284-2147358500. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 2, 2020, sent to the company Dec 28, 2020, published by CPSC Jan 12, 2021

The product, in the report: Instant™ Omni™ Multi-Use Toaster Oven 26 L

I was cleaning Omni on 24 Nov, 2020 and sharp edges in interior side injured my finger. Counter top toaster oven / air fryer , by Instant Pot . I use cleaning the inside of oven it was not in use at time of injury. I got a deep cut on my finger due to sharp edges on rails protectors for heating element. The sharp metal cut the middle finger skin caused bleeding.

Model
Omni 26
Serial number
10533828-003448
Bought from
WALMART, California
Bought
Jul 26, 2020, about then
Where
irvine, California: Home/Apartment/Condominium
Who was involved
Age 56, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Instant, made or sold by Double Insight Inc
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(1/12/2021) Double Insight Inc: Instant Brands Inc. (“Instant Brands”) appreciates receiving this Consumer Product Safety Act Section 6A Report (Report No. 20201202-7AE8D-2147367732) on December 28, 2020 (the “Report”), and the opportunity to provide a response to the Commission. As an initial matter, Instant Brands notes that the referenced product complies with applicable safety standards and is not the subject of an associated recall or other corrective action.
Although no consumer contact information was provided in the Report, upon receipt of the Report, Instant Brands reviewed its records and, due to the serial number and product information provided, learned that it has already been in contact with the customer. On November 24, 2020, the customer contacted Instant Brands regarding the matter and Instant Brands promptly reached out to the customer to request product information, such as serial number, pictures of the unit, and details on how the unit was being used, in an effort to provide prompt customer service. Instant Brands requested that the customer return the unit for evaluation and the customer requested a replacement product. Instant Brands agreed to replace the customer’s unit at no charge and the customer was satisfied with this result and considered the issue resolved.
Customer satisfaction and safety is Instant Brands’ top priority, and we encourage all our customers to contact us at any time, whether by phone, email, or via our online ticket portal. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20201202-7AE8D-2147367732. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Instant countertop and toaster ovens

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.