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Elite Gourmet countertop and toaster ovens

4 reports to CPSC, the latest made Apr 22, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 4reports to CPSC
  • Apr 22, 2026the latest report was made
  • May 8, 2024the earliest
  • 2with the company’s comments
Brand
Elite Gourmet
Maker
MAXI-MATICMakers, importers or sellers, as the reports name them
Product
Countertop and toaster ovensElectric, including broilersCPSC’s product type: Electric Counter-top Ovens, Broilers or Toaster Ovens (code 216), in Kitchen: Appliances

By month

2 reports from May 2025 to April 2026; the most in April 2026, 1. 2 earlier reports, since May 2024, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
April 20261
May 20251
September 20241
May 20241

How badly anyone was hurt

  • No one hurt 3 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No incident, no one hurt

    Made Apr 22, 2026, sent to the company Apr 27, 2026, published by CPSC May 11, 2026

    The product, in the report: “Elite Gourmet” double door toaster oven

    The problem is with an “Elite Gourmet” toaster oven manufactured by MAXI-MATIC, USA, [REDACTED] City of Industry, CA 91748 The oven emits electricity through its external surfaces. My mother was using the oven and at some point noticed that it was “buzzing” her hand when she touched it. When I visited my mother, I tested the oven with a multi-meter and detected that the oven emitted ~84 Volts of electricity through its external and internal surfaces exposed to the user. Since the oven was within the warranty period, I contacted the Maxi-Matic customer service and they told me to cut the cord from this oven and they would send my mother a replacement. They did send it and my mother started to use the new oven. At some point my mother noticed burning smell when the oven was in operation. I visited her again and tested the oven with a multi-meter. The replacement unit also emitted 59 Volts on the external surfaces. I contacted the manufacturer again. They said that it appeared to be an isolated case and again agreed to replace the oven. This time, when the latest replacement arrived, I tested it right out of the box and again the latest replacement emitted ~57 Volts on exposed surfaces of the oven. I contacted the manufacturer again suggesting that this appeared to be a specific design or manufacturing issue with this line of ovens. After multiple email and phone communications with the Customer Support, the company seems to be ignoring all my inquiries.

    Model
    ETO-4510m
    Serial number
    284451090
    Where
    United States: Home/Apartment/Condominium
    Who was involved
    Age 93, Female
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand Elite Gourmet, made or sold by MAXI-MATIC
    How badly, in CPSC’s words
    No Incident, No Injury
  2. No one hurt

    Made May 15, 2025, sent to the company May 20, 2025, published by CPSC Jun 4, 2025

    The product, in the report: Elite Gourmet ETO4524. 45L countertop convection toaster oven, French doors

    The baking pan and and shelf does not fit side to sde. It collaspes if you touch it it falls to the bottom. Thecshelfs tip causing hot liquid and food to splatter and burn you. Poorly constructed and dangerous

    Model
    ETO4524
    UPC
    717056138679
    Serial number
    283690601
    Bought from
    Amazon
    Bought
    May 12, 2025
    Where
    Kenner, Louisiana: Home/Apartment/Condominium
    Who was involved
    Age 66, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Elite Gourmet, made or sold by MAXI-MATIC
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Sep 5, 2024, sent to the company Sep 19, 2024, published by CPSC Oct 3, 2024

    The product, in the report: Elite Gourmet Toaster Oven

    1. On bake at any temp. will go to 500 degrees, my temp. knob only goes to 450 degrees. Elements will not shot down. 2. Second one they sent took over a month to get. As you can see on the video’s, oven set at 350 goes to (over 500) oven set at 300 goes over 400 degrees. Manufacture won’t believe me. Even w/ pictures.

    Model
    ETO2530M
    Serial number
    27950 0582
    Bought from
    Amazon.com LLC, Washington
    Bought
    May 24, 2024
    Where
    Tacoma, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand ELITE GOURMET, made or sold by MAXI-MATIC
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made May 8, 2024, sent to the company May 24, 2024, published by CPSC Jun 10, 2024

    The product, in the report: Elite Gourmet ETO-4510M

    I purchased the Elite Gourmet ETO-4510M through Amazon. I was using the product and it would not turn off when it was supposed to. After I managed to get it off, it turned back on. I had to unplug it. There are multiple reviews of other consumers having the same problem including the cord sparking and smoke coming from the outlet.

    Model
    ETO-4510M
    Bought from
    Amazon.com
    Bought
    Mar 5, 2024
    Where
    Lufkin, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Elite Gourmet, made or sold by MAXI-MATIC
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Countertop and toaster ovens

How to read a record

Four things every record does, shown on an example record made up for this guide.

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An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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