Waring blenders

The reports, as CPSC published them

1. Seen by a doctor or nurse

   Made Dec 1, 2019 · , sent to the company Dec 27, 2019 · , published by CPSC Jan 10, 2020

   The product, in the report: Mx1000 and the [REDACTED] blender bases from Waring Commercial (Conair is the parent company)

   We use multiple units in our daily operations. There have been multiple incidents at both our store location [REDACTED], and at my home where the units are now sitting in my garage.... [REDACTED] I was just made aware of your existence and I hope you can help. These are soooo hazardous. Two units caugh fire in September and October during normal use. The center drive socket was on fire like a 4th of July fire snake! Conair Corp was made aware immediately and refused to respond.

   Also we have four Blender units (different models) will immediately turn on and go immediately into highest possible speed with the buttons and or switch in the off position. Zero Safety Switch and burned the he’ll outta my palm of my hand as it was simple touching the blender when I plugged it in. This happened occasions and on multiple units at least 4 units now (“[REDACTED}” x3 and “mx1000” x1. Even the ones they sent me to replace this one did it right out of the box.(supposedly a new one to replace the one that caught fire) all of these units were manufactured/ remanufactured in August September and October of 2019 including the second one that caught fire, with the exception of the MX1000 that was March 2019.

   That’s when I told her we had two employees get burned or worse, and then it happened to me when I was asked to fill out a form to mail it back to them, so I filmed a video of what is happening. Conair corporation doesn’t care one bit. They openly said they won’t warranty it because they claim it’s not a manufactures issue and probably isn’t going to be covered by warranty, I asked “really? Are you serious? Have you seen this before?” She said it happens quite a bit! And they have about 2-300 units with issues they are working on. They are requesting that I ship it in to them so they can look it over and if it is in fact the same issue then they will send me a replacement!? We don’t trust these units. I have 7 of them now in the floor in my garage as nobody on staff will use them.

   Mind you that all units are Less than a few months old.

   And they are selling returned/ remanufactured units as new on amazon and through their distribution network. They place a small RTV (returned to vendor) sticker on the bottom of those units. They won’t admit there is an issue [REDACTED] and [REDACTED] both have said on different occasions that it be impossible to recall them all (mind you they work in different buildings and different departments!

   Even spoke to their director of risk management. He was like oh well no big deal! I had two employees and myself get burned by these blenders. Mx1000 and the [REDACTED] programmable.

   Model

   [REDACTED] and the MX1000

   Serial number

   Multiple

   Bought from

   Chef Toys and Amazon

   Where

   West linn, Oregon: Home/Apartment/Condominium

   Who was involved

   Age 21, Female

   The reporter’s relation to them

   My Friend / Neighbor / Co-worker

   As this report names them

   Brand Waring commercial, made or sold by CONAIR CORPORATION

   How badly, in CPSC’s words

   Injury, Seen by Medical Professional

2. First aid

   Made Sep 28, 2011 · , sent to the company Oct 6, 2011 · , published by CPSC Oct 21, 2011

   The product, in the report: Waring Pro Blender Model 51BL16

   Pr-cooked soup items (rice, beans, chicken, etc...) were placed in to a blender approximately 1/2L. Lid was placed on to the container/blender and held with a hand; thereafter, switch was turned to position 1 (LO). When the switch was turned to position 1 (LO) the pressure build and soup ejected out of the top and on to the user. The user experienced minor burn injuries to the upper chest, neck, and chin. We had this blender for about an year and had experienced similar problems with it but never where the soup came out at that pressure and rate.

   Model

   51BL16 (WPB05)

   Serial number

   090912

   Bought from

   Target

   Bought

   Sep 30, 2010

   Where

   Ohio: Unspecified

   Who was involved

   Age 29, Female

   The reporter’s relation to them

   My Spouse

   As this report names them

   Brand Waring, made or sold by CONAIR CORPORATION

   How badly, in CPSC’s words

   Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Sources